J Crew Customer Service Phone Number

J Crew Technical and Non Technical Customer Service Support


What is the J Crew Customer Service Number to Call at?: Call J Crew at 800 562 0258, 1 434 385 5775 for any service support.

Where is J Crew Head Office Located at?: The corporate office of J Crew is located at J.Crew Customer Relations, One Ivy Crescent, Lynchburg, VA 24513-1001, United States.
Directions For Driving: The gievn driving directions path of J Crew from your place to J.Crew Customer Relations, One Ivy Crescent, Lynchburg, VA 24513-1001, United States.

At What Email Address can i Send Email to J Crew for Availing Customer Email Service Support?: You can send all your queries at contactus@jcrew.com.

What is the Website of J Crew?
www.jcrew.com is the Web portal of J Crew.

How To Find J Crew Location Near You?
You can get all nearby locations of J Crew on a map.?

What is J Crew?
J.Crew Group, Inc is a privately held company that is engaged in retailing of men's, women's and children's apparel, footwear and other fashion accessories such as sweaters, pants, jeans, outerwear, skirts, wedding and party dresses, sleepwear, handbags, scarves, hats, gloves, belts, watches. On other hand, it also sells hair accessories, beauty products, sunglasses, shoes, shorts, wallets, jewelry etc. The company has a network of 333 retail stores throughout the country. It operates through four division namely- J.Crew, Crewcuts, Madewell and J.Crew Factory. J.Crew Group, Inc is wholly owned subsidiary of Tpg Capital and Leonard Green & Partners. The company also sells its products by online at its website "www.jcrew.com". J.Crew Group began its journey in the year 1983. After some time, The company was opened its flagship outlet store at New York's South Street Seaport in Manhattan under the brand name of "J.Crew". In 1988, it opened the store under the brand name of "J.Crew Factory" and in the year 2006, the company introduced to Madewell. Its headquarters is located at 770 Broadway in New York City, United States. The company provides multiple payment options through Visa, MasterCard, PayPal, and American Express. The company also provides J.Crew Credit Card to their regular customers. This card is used in any J.Crew stores and online payment at jcrew.com. The J.Crew Credit Card can not be used in stores outside of the United States. In addition to the Untied States, J.Crew Group, Inc has retail stores in Canada. The company opened its first store outside the USA in the Yorkdale Shopping Centre in Toronto in the year 2011.

J Crew Complaints and Reviews

Customer care female
Ms. Ami Minteer CallsMar 17, 2015

Ms. Ami Minteer On Phone To J Crew Service
We had a horrible shopping experience today at the UTC J. Crew store. First of all there were no sales people in the front half of the store for our 45 minutes of shopping. We had to actively pursue a sales person to ring up our $550 purchase for at least five minutes. When we finally got a person to write the sale my daughter's online offer of 25% off was too difficult for the employee which prompted the " manager" to appear and it took the two of them at least ten minutes to figure out what qualified for the 25% off which saved us $100 that would have been otherwise charged to our account. The grand finale of this experience was when the employee rolled up the $500 worth of merchandise into a ball and tried to put it in the bag that way J. Crew needs to work on their customer service immediately or they will lose this otherwise loyal customer.