First Energy Customer Service Numbers

  1. General: 1-888-544-4877

  2. Alternative: +1 800-633-4766

  3. Additional: 1-800-589-3101

  4. Support: 800-447-3333

  5. Head Office Location: 76 S Main Street, Akron, OH 44308, United States
  6. Driving Direction: Follow the directions to locate First Energy
  7. Locations Near You: Find nearby locations of First Energy
Main Phone Number for Ohio: Call at 1-888-544-4877 to speak with the customer service representative of First Energy.
Power Outages: 1-800-633-4766
Ohio Edison: 1-800-633-4766
The Illuminating Company: 1-800-589-3101
Toledo Edison: 1-800-447-3333
Met-Ed: 1-800-545-7741
Penelec: 1-800-545-7741
Penn Power: 1-800-720-3600
West Penn Power: 1-800-686-0021
Jersey Central Power & Light: 1-800-662-3115
Mon Power: 1-800-686-0022
Potomac Edison: 1-800-686-0011

Customer Service Paths for Additional Help

To Create Account on First Energy
Sign Up/Register Account: If you are not a registered user, you can create an account.

How/Where To Pay Bill For First Energy
Bill Payment: You can pay your bill to First Energy with the facility provided.

Login To Your Account
Login/Sign in: You can directly login to your account from here

First Energy Outage Reporting?
Outage: Get connected with outage page. You can also use above given contact us page for this facility.

First Energy Current Jobs?
Job/Placement: The current job openings at First Energy can be found easily right from here.

How To Contact First Energy Via Message?
Contact us: You can write a text message to First Energy for any issue through the contact us page of

For Any Enquiry/Inquiry and Customer Service Support
Service Support: You can avail service support from First Energy by following the given path.

What is First Energy in the Process of?

FirstEnergy is a public electric utility that provides a vast array of Energy services from electricity generation, distribution, transmission, energy management and other energy related services. It offers the energy services in the country through its numbers of utility companies which collectively forms the largest investor-owned utility in the United States. It serves over 6 million subscribers in Marland, New Jersey, Ohio, Virginia, New York and Pennsylvania.