DStv Nigeria Customer Service Phone Number

Phone Number of DStv Nigeria is 2348039003788 .
Digital Satellite Television is a digital satellite TV service provider in Africa. The DStv Nigeria gives customers Movies, Lifestyle and Culture, Sport, Documentaries, News and Commerce, Children, Music and Religion programs. The DStv Nigeria Company was launched their services in 1995. DStv Nigeria is having its headquarters in Ferndale, Randburg, South Africa. Digital Satellite Television also known as (DGSTV). DStv Nigeria has extended its providing to nearly 100 video programs and 78 sound programs. DSTV Nigeria has variety of set-top box produced by Altech UEC and Pace Corporation. DSTV Nigeria is one of the famous channels O and Trace TV bring customers the most popular local and worldwide songs. The multi choice IPTV remedy of DSTV Nigeria provides DSTV solutions over an IP system enabling System incorporation to offer Internet, phone and DSTV over only one system factor.

Contact Customer Care Of DSTV Nigeria


For any type of question, complaint or assistance, customers can reach out with zealous and competent members of DSTV Nigeria through telephone and email address.
Telephone Number:+234 8039003788

Office Addresses Of DStv Nigeria


Mentioning office address of DStv Nigeria corporation that helps people to resolve all their queries. Customer can access below mentioned details which are as under:
MultiChoice (DStv) Lagos
Plot 1381 Tiamiyu Savage Street; Victoria Island, Lagos State
Telephone: 1 270 3232 or 080 3900 3788
Fax: 01 270 3256

MultiChoice (DStv) Abuja
Legion House
3 Kaura Namoda Street
Area 3 Garki, Abuja
Telephone: 2347291/2
Fax: 2347295

Call Centers Of DStv Nigeria


DStv Nigeria pledged to deliver outstanding customer service twenty-four hours and seven day a week consisting public holidays between 7:00 AM – 11:00 PM, Therefore, furnishing the details of multiple call centers of DStv Nigeria are as follows:

Johannesburg
Telephone Number:(011) 289 2222

Pretoria
Telephone Number:(012) 422 2222

Durban
Telephone Number:(031) 710 2222

Cape Town
Telephone Number:(021) 508 2222

Port Elizabeth
Telephone Number:(041) 395 2222

Bloemfontein
Telephone Number:(051) 503 2222


DStv Nigeria Address


The address of DStv Nigeria is Plot 1383 Tiamiyu Savage Street, Victoria Island, Lagos State P.O. Box 74291, Victoria Island, Lagos, Nigeria.

DStv Nigeria Email Address


The email address of DStv Nigeria is domains@multichoice.co.za.

DStv Nigeria Website


The Website of DStv Nigeria is www.dstv.com.

DStv Nigeria Customer Support Service Phone Number


The customer support phone number of DStv Nigeria is 2348039003788 (Click phone number to call).

The postal and official address, email address and phone number (helpline) of DStv Nigeria Service Center and DStv Nigeria customer service phone number is given below. The helpline of DStv Nigeria customer service phone number may or may not be toll free.
DStv Nigeria Phone Number Customer Service

What was the response after calling on specified numbers? To Write Click Here
If the contact information is incorrect, please let us know Here


DStv Nigeria Source of Knowledge


eazy.dstv.com/help/
selfservice.dstv.com/contact-us
www.dstv.com

Your Complaint, Suggestion, Complication, Review To DStv Nigeria

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DStv Nigeria Customer Service Number Delineated Here With Complaints and Reviews

Customer care male
Mr. Muhammad Idris Suleiman CallsNov 06, 2016

Mr. Muhammad Idris Suleiman On Phone To DStv Nigeria Service
I MISTAKENLY PAID N6, 000 INTO ACCOUNT 41222845228 INSTEAD OF 1040874611. A SWAP WAS DONE and A ZAPPA WAS GIVEN TO ME.

Reply
Customer care male
Mr. Omotoso Ayodele CallsNov 06, 2016

Mr. Omotoso Ayodele On Phone To DStv Nigeria Service
MY DECODER WAS KEEP ON SAYING 'NO SIGNAL, MAY BE DUE TO WRONG CONNECTION OR BAD WEATHER AFTER RENEWED MY SUBSCRIPTION. PLEASE HELP ME THIS IS MY DECODER NAME 10I7 3602 30.

Reply
DStv Nigeria Customer Service Care Phone Number 290093
Mr. Patel Peter CallsOct 07, 2016

Mr. Patel Peter On Phone To DStv Nigeria Service
Please I have not been around for some months I just came back and subscribe my DSTV yesterday and is not showing please I need your help my decoder number is 1017210333.

DStv Nigeria Phone Number Customer Care Service
Reply
Customer care male
Mr. Mr Kolade CallsSep 17, 2016

Mr. Mr Kolade On Phone To DStv Nigeria Service
I am Mr. Kolade with phone number 07067190632 with Decoder number 10207327155. I made my DSTV family bouquet payment subscription through my online GTBank application at about 10:00am this morning and it hasn't been activated till now. Here is the transaction details
1031GT1474102755711161(Bill payment viaMBANKING BILL PAY- DSTV
10207327155 -1014M1632642 from KOLADE, SULAIMAN KUNLE to QUICKTELLER INTERNET INTERFACE.

Reply
Customer care male
Mr. Magnus Dorcoo CallsSep 16, 2016

I am using DStv Nigeria service in Ghana. What means will i use to pay the subscription from Ghana here to DStv Nigeria. Since the agent here charges exorbitant prices.

Reply
Customer care male
Mr. Wasiu Adelakun CallsSep 13, 2016

Mr. Wasiu Adelakun On Phone To DStv Nigeria Service
Nthe last payment i made is for my friend azeez ogundeyi with SMARTCARD No: 1021848302 up to daye no image. O ZDN7respond there is payment i made for my friend since about four day now up to date no image on the screen. I use to pay for my dstv through my online banking and when ever dre is problem i use to call dre customer service to rectify it, but about one month ago now if i made my paynent i wouldn't receive any image on my screen and if i call customer service is not going no.

Reply
Customer care female
Ms. Solape Peller CallsJul 25, 2016

Ms. Solape Peller On Phone To DStv Nigeria Service
Paid for my gotv 7am this morning and hve not been able to watch it til now and hve tried to cal the customer care no response and been on d line for several minutes and no response and you hve exhausted my airtime 4601830982.

Reply
Customer care male
Mr. Wasiu CallsJul 04, 2016

Mr. Wasiu On Phone To DStv Nigeria Service
I Mr and Mrs Olakorede with the Phone No 07060912214, hereby complain that I make wrong payment into wrong Dstv Account and the wrong Smart Card No paying to is 4258820127 while the correct one is 4258520127, And the pin number used is 871648972529 and reference number is 63160218. Thanks So Much for the cooperation.

Reply
Customer care male
Mr. Magnus Chikwendu CallsJun 15, 2016

Mr. Magnus Chikwendu On Phone To DStv Nigeria Service
I have paid / renewed my DSTV subscription since Monday, 13th June 2016. The service is yet to be restored. My Card No. 4106282669. Registered name is Magnus Chikwendu and registered mobile No. 08035425076. Kindly reactivate ASAP.

Reply
Customer care male
Mr. Michael CallsMay 26, 2016

Mr. Michael On Phone To DStv Nigeria Service
After buying the DSTV Explorer, i discovered that i will need to pay an additonal N2, 150 to be able to use it. I was not told there are additional charges for the explorer, moreover i do not have a second decoder or interested in doing any recording. Is there a way i can subscribe for compact plus without the additional charge? Right now i and four friends have stopped using the explorer because of the extra charge.

Reply
DStv Nigeria Customer Service Care Phone Number 263989
Mr. Manasseh Barry Tor Peva CallsMay 10, 2016

Mr. Manasseh Barry Tor Peva On Phone To DStv Nigeria Service
I made online subscription via my mobile banking platform, but my services have not been restored. Find payments attached. • GeNS@gtbank.com gens@gtbank.com

• May nine at 1:48 PM
To
• alangu63@yahoo.com
Message body

09-May-2016
Dear MANASSEH, ORTAERGA T. Guaranty Trust Bank eLectronic Notification Service (GeNS)

We wish to inform you that a Debit transaction occurred on your account with us. The details of this transaction are shown below:

Transaction Notification
Account Number : ******6986
Transaction Location : CORPORATE H. O. Description : TRANSFER BETWEEN CUSTOMERS
Amount : 3, 700. 00
Value Date : 09-May-2016
Remarks : 1031GT1462798072844957|Bill Payment viaMBANKING BILL PAY - DSTV Subscription 42909037840 -1014M1287308 from MANASSEH, ORTAERGA T. To QUICKTELLER INTERNET INTERFACE
Time of Transaction : 1:47 PM
Document Number : 0

Kindly reconnect me at once pls.

Reply
DStv Nigeria Customer Service Care Phone Number 256857
Ms. Racheal CallsMar 06, 2016

Ms. Racheal On Phone To DStv Nigeria Service
My subscribtion has not expire. My decoder has been scanning since morning not conncected till now please resolve this error. Smartcard numbers 42569005822 my mobile numbers 08139353865.

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DStv Nigeria Customer Service Care Phone Number 255250
Mr. Alfa Daniel CallsFeb 20, 2016

Mr. Alfa Daniel On Phone To DStv Nigeria Service
I am becoming bored and irritated by your constant inability to update my account even after paying before my due date. I paid my family tariff on 13th of Feb., three days to my due date and you guys have disconnected me since on the 19th. Why this embarrassment from a reputable organisation like yours. Kindly connect me back immediately. My agent is Mike Electronics, Bauchi and my card number is 4254239442.

Reply
DStv Nigeria Customer Service Care Phone Number 253684
Ms. Lawal Hussaina CallsFeb 07, 2016

Ms. Lawal Hussaina On Phone To DStv Nigeria Service
Renewed my subscription today 6th via internet which was successful. But still have problem viewing the channels. E-30 keeps on appearing. Phone number 08055795828. Please do something.

Reply
DStv Nigeria Customer Service Care Phone Number 253210
Ms. Emem Macaulay Uttong. CallsFeb 02, 2016

Ms. Emem Macaulay Uttong. On Phone To DStv Nigeria Service
Wrong payment of monthly subscription of January was paid into the account 42584760080 with reference number 1113110694802f from a mobile phone. My account which is the correct one is 42584660080. Kindly activate the payment for my February subscription please. Thank you.

DStv Nigeria Phone Number Customer Care Service
Reply
DStv Nigeria Customer Service Care Phone Number 249505
Mr. Mayomi Oluyomi Merry CallsDec 29, 2015

Mr. Mayomi Oluyomi Merry On Phone To DStv Nigeria Service
I have subscribed for 42508507110 on 23th December, but you have wiped out all channels of my system. Please, do the necessary correction. Merry Christmas and New year in advance.

Reply
DStv Nigeria Customer Service Care Phone Number 231812
Mr. Oshin Bamidele CallsJul 07, 2015

Mr. Oshin Bamidele On Phone To DStv Nigeria Service
Having paid my subscription still my decoder could not be activated, could not reach your customer care and SMS was not going through. Also online activation was not successful. The whole thing is highly frustrating. My smart card number : 1017246304.

Reply
DStv Nigeria Customer Service Care Phone Number 230206
Mr. Tony Olamide CallsJun 12, 2015

Mr. Tony Olamide On Phone To DStv Nigeria Service
I renewed my subscription for Family bouquet on 8th June 2015. I paid the required N3, 700 on-line and my payment was accepted. I can access all the Family Bouquet channels EXCEPT Nigerian News channels like NTA, AIT, CHANNELS, MiTV and LTV. I have sent RA to 30333 several times I have sent RESET 4135397025 being my DSTV Smartcard number several times, but no improvement. Please help me.

Reply
DStv Nigeria Customer Service Care Phone Number 228219
Mr. Uchenna Benson CallsMay 15, 2015

Mr. Uchenna Benson On Phone To DStv Nigeria Service
I subscribe my got plus on Monday 11 may 2015, but up until now it hasn't come up. My IUC is 2004364634. Please do help me to solve the problem.I am missing my best channels. Thanks.

Reply
DStv Nigeria Customer Service Care Phone Number 223701
Mr. Onoja Albert CallsMar 29, 2015

Mr. Onoja Albert On Phone To DStv Nigeria Service
Smart card number -10207732909I have been unable to view the local stations (Channels TV, AIT, silverbird tv) while I can view Jimjam, universal, telemundo. Kindly note that my subcription is running.

Reply
Customer care female
Ms. ramon CallsMar 08, 2015

Ms. ramon On Phone To DStv Nigeria Service
I normally pay for access(1500)but yesterday 7/03/2015 I made payment for the family bundle(3000)what am watching now are normal access channels would be happy if the situation is been rectified immediately. My smart card number 42535294476. Thank you

Reply
Customer care female
Ms. Joseph CallsMar 02, 2015

Ms. Joseph On Phone To DStv Nigeria Service
Hello sir, kindly help me to open my Gotv with IUC no 4613174596, phone no +234 8135705929, name is Joseph, it refused to open since on friday that i bougth it, thanks

Reply
Customer care male
Mr. Oyebanji Iyanu CallsDec 23, 2014

Mr. Oyebanji Iyanu On Phone To DStv Nigeria Service
Please i need your help, the sound of my decoder is not working, please help me to reset it. My IUC number is 2018803223, my phone number is 08100961161. Thanks.

Reply
DStv Nigeria Customer Service Care Phone Number 209336
Mr. Oyebanji Iyanu CallsDec 23, 2014

Mr. Oyebanji Iyanu On Phone To DStv Nigeria Service
I paid Rs 1500 to first bank in order to subscribe to gotv plus, but has not yet activated. Please help me. Iuc number is 2018803223, phone number is 08100961161. The photo of the teller is here below.

DStv Nigeria Phone Number Customer Care Service
Reply
Customer care male
Mr. Fadahunsi Olutoba CallsDec 18, 2014

Mr. Fadahunsi Olutoba On Phone To DStv Nigeria Service
I am on Premium Bouquet. Since yesterday, I cannot connect to DSTV, my TV is displaying an error message E30-4 stating that the cable to the decoder may be incorrectly connected, I have tried repeatedly to tighten the cable and reconnect, but to no avail. Noticed that these error message has been coming for ahule, but usually disappear after a couple of seconds. My decoder number is 4111869631.

Reply
Customer care male
Mr. Lambert Brite Aguguo CallsDec 12, 2014

Mr. Lambert Brite Aguguo On Phone To DStv Nigeria Service
My subscription money was mistakingly paid into another person`s account by your staff in one on your outfits in port Harcourt. This was supposedly transfered into my DSTV acount after a week of complain by a DSTV staff and 72 HRS after the transfer, the problem of no access due to non renewal of subscription is still prevailing. Please, i want to be cleared on this issue since i have provided all evidence of payment and the said money transfered. I demand this to be sorted out without further delay. Regards. Smart card number 41354536322.

Reply
Customer care male
Mr. Egbeyemi Ifeoluwa CallsDec 03, 2014

Mr. Egbeyemi Ifeoluwa On Phone To DStv Nigeria Service
I want to swap my Dish TV decoder DSD- 1131 With a new one, and have hereby subscribed for 2 month on that faulty decoder and please i want to divert that subscription to my new swapped decoder how can that be done.

Reply
Customer care male
Mr. Olawale Alo CallsNov 30, 2014

Mr. Olawale Alo On Phone To DStv Nigeria Service
I subscribe for Dish TV with a smart number 4119269787 my subscription is active I just want my BBA channels to be activated the customer service claim to have closed for the day and they told me their hours of operation I will appreciate if you can do so so I can watch my big brother Africa. Thanks and regards.

Reply
Customer care male
Mr. Ayo Alarape CallsNov 26, 2014

Mr. Ayo Alarape On Phone To DStv Nigeria Service
I am a premium subscriber with Card number 1017248853. I am unable to view Channels 223 and 225 whereas other sport channels are perfect. I do not think my view should be limited being a premium subscriber having observed the anomaly since the swapped of the old decoder for the new on 15/11/2014. Kindly review and rectify.

Reply
Customer care female
Ms. Bukola Alarape CallsNov 26, 2014

Ms. Bukola Alarape On Phone To DStv Nigeria Service
I am a Premium subscriber on card number 1017248853. I cannot view channels 223 and 225 whereas other channels are perfect, this became noticeable after the swapped of old decoder to the new one. Please probe and rectify.

Reply
Customer care male
Mr. PST. EPHRAIM EGWU CallsNov 20, 2014

Mr. PST. EPHRAIM EGWU On Phone To DStv Nigeria Service
Please assist me with my Dstv. Yesterday, i went to your head office to exchange my old one for new one, which was successful. I was told to call the customer care office line, before recharging it. And, since that yesterday till now i have able to connect to your office, even when i followed the instructions via through the voice call.
My dstv card number:4265712849,pastor ephraim egwu, wuse, zone7, abuja. My phone number is 08065711074.

Reply
Customer care female
Ms. Mrs Soewu CallsNov 20, 2014

Ms. Mrs Soewu On Phone To DStv Nigeria Service
My husband paid a sum of Rs 3000 on our decoder @ Delby Communications at Ijebu-Ode on Tuesday 18-11-2014 and up till now we have not been able to view any channel on it, Our smart card number is 4250899725, your help in fixing it will be appreciated.

Reply
Customer care male
Mr. Oyekwe Boniface CallsNov 05, 2014

Mr. Oyekwe Boniface On Phone To DStv Nigeria Service
Recently, I have not been able to view some channels specially the big brother channel. Please help me to fix this. Smart card number is 42584466009. I will appreciate your assistance. Thanks.

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Customer care male
Mr. Samuel olalekan CallsNov 04, 2014

Mr. Samuel olalekan On Phone To DStv Nigeria Service
Please, i just want to know the ultimatum date of swapping of DSTV decoder. I have a PVR dual decoder. When i took it to my nearest DSTV office at Ado ekiti, they told me to take it to Ibadan.
Thanks.

Reply
Customer care female
Ms. Mrs Chukwuemeka CallsOct 30, 2014

Ms. Mrs Chukwuemeka On Phone To DStv Nigeria Service
I made my usual subscription of compact view, but unable to view some channels i.e. big brother on channels 198 and 197. I have tried severally to contact you on phone, but phone is not connecting. Kindly reset the channels. Smart card number 41222619698.

Reply
Customer care male
Mr. Edheba Martins CallsOct 30, 2014

Mr. Edheba Martins On Phone To DStv Nigeria Service
Good Day, I have issued with the TV two link receiver on my PVR decoder model 3001. I went to the office closest to me. But no tangible assistance was rendered. The major reason for contacting you is to validate the statement which I was told concerning Swapping the old PVR decoder for the new one. Thanks.

Reply
Customer care male
Mr. Sylvester CallsOct 25, 2014

Mr. Sylvester On Phone To DStv Nigeria Service
We recently renewed our subscription, however, we are unable to view the BBA channel because its still blocked. Please resolve this problem immediately. Smart Card numbers-1004686691. Please, activate channels 197/198 as soon as possible, thanks.

Reply
Customer care male
Mr. Akuro Atandikiari CallsOct 25, 2014

Mr. Akuro Atandikiari On Phone To DStv Nigeria Service
MY SMARTCARD number is 4288619556 (PREMIUM DUAL) VIEW. MY SUBSCRIPTION IS UP TO DATE. I DO NOT HAVE ALL THE PREMIUM CHANNELS FROM MY DECODER INCLUDING BIG BROTHER (197 and 198) AFRICA AND SUPER SPORT 5. PLEASE RESOLVE THE PROBLEM AS SOON AS POSSIBLE. MY DUAL DECODER DOES NOT EVEN HAVE MOST THE CHANNELS THAT ARE SUPPOSED TO BE THERE.

Reply
Customer care male
Mr. Sani Mohammed CallsOct 25, 2014

Mr. Sani Mohammed On Phone To DStv Nigeria Service
Sir, I would like to advantage of your Offer in exchanging my old decoder for a newer model. Kindly tell me the terms and condition stated in the SMS sent. Sani Mohammed.

Reply
Customer care male
Mr. Celestine Chukwu CallsOct 25, 2014

Mr. Celestine Chukwu On Phone To DStv Nigeria Service
ERROR E16 STARTED four DAYS AGO. COULD IT BE THE OLD DECODER PROBLEM? I AM IN EBUTE-METTA. WHERE IS YOUR NEARESST OFFICE WHERE CAN I SWAP THE OLD DECODER FOR A NEW ONE. I AM NOT OWING. SMART card number 4023617413.

Reply
Customer care male
Mr. Chukwudi Ukazim CallsOct 24, 2014

Mr. Chukwudi Ukazim On Phone To DStv Nigeria Service
My subscription expired today. I also paid today. I paid N3000 instead of the N11500 I used to pay. Now I am disconnected. My number is 42657412286 My phone number is 08029568433 Chukwudi Ukazim Lagos.

Reply
Customer care female
Ms. Wulle CallsOct 24, 2014

Ms. Wulle On Phone To DStv Nigeria Service
Please i mistakenly load into another person gotv acct, wrong decoder no-2018799512,the right no-2018799572, name: wulle, phone number 07081016846, pin serial number 2012131456919 reference number 39200716, payment made through flashmecash on 22nd of October 2014.

Reply
Customer care female
Ms. R A Johnson CallsOct 19, 2014

Ms. R A Johnson On Phone To DStv Nigeria Service
I am still waiting, kindly do something. I have tried all avenues, but proved abortive. I will really appreciate it, if you can do it for me to watch the live eviction tonight. I am not owing you.

Reply
Customer care male
Mr. Adebowale CallsOct 18, 2014

Mr. Adebowale On Phone To DStv Nigeria Service
I lodge a complain as regards my DSTV upgrade from 1500 to 3000. I subscribed for 3000, but yet to enjoy it. Its 1500 package that still showing. Kindly help me to upgrade it. Please my SSTV number is 42584378733. My mobile number is 08039484702. Thanks.

Reply
Customer care male
Mr. Pastor S.olowu CallsOct 17, 2014

Mr. Pastor S.olowu On Phone To DStv Nigeria Service
Honey i just renew my DSTV account numberw with the smart number 41085994642. The message on the television screen now is e16 you are not enabled to view this channel or your account has been suspended.

Reply
Customer care female
Ms. Eseosa Osazuwa CallsOct 12, 2014

Ms. Eseosa Osazuwa On Phone To DStv Nigeria Service
Hi, After paying for my subscription, i still have the e16-4 on my screen. I have called customer care not able to speak with someone. I have done the reset, visited self service still no result. What do i do? Please help me. Smart card number is 4135438557.

Reply
Customer care male
Mr. Dennis CallsOct 10, 2014

Mr. Dennis On Phone To DStv Nigeria Service
Hi, Dstv I have subscribed for Gotv and Dstv on my Nokia 5330, but the service is not up yet. Please help me because the subscription fees had been deducted from my airtime balance. Please i need a reply from you guys as soon as possible. Dennis from Nigeria. My number is 08039775017.

Reply
Customer care male
Mr. Adebowale CallsOct 10, 2014

Mr. Adebowale On Phone To DStv Nigeria Service
I was on a plan of 1500 and migrated to 3000 since Wednesday 8th of October 2014 and up till now, i cannot still view any channel. My Smart card number is 42584378733 and my number is 08039474702. All efforts to get the customer care number since proofed abortive. Would appreciate if you guys can fix it for me before the end of today. Thanks and god bless.

Reply
Customer care male
Mr. Abubakar Abdullahi CallsSep 25, 2014

Mr. Abubakar Abdullahi On Phone To DStv Nigeria Service
My screen is blanked even after recharged on 24/09/2014. I have sent SMS for reset and even called customer service no all to no avail.

Kindly assist please.

Thank you.

Reply
Customer care male
Mr. Ekhorugue Osagie CallsSep 15, 2014

Ekhorugue Osagie On Phone To DStv Nigeria Service
I want you people to help me transfer my money from the wrong account number 0147949254 to the correct account number 2015963287 which bearing Ekhorugue Osagie. I subscribe 1,500 to my gotv decorder on 19th day of August 2014, mistakenly it goes into wrong account.

Reply
Customer care female
Ms. Olajuyigbe Aderonke CallsSep 12, 2014

Ms. Olajuyigbe Aderonke On Phone To DStv Nigeria Service
My decoder is displaying a faulty card message and i have just done my monthly subscription. Please i want you to help me suspend my subscription pending the repair of the decoder. My smart card number is 42584299947.

Reply
Customer care male
Mr. Tanimowo Idowu Daniel CallsJun 27, 2014

Mr. Tanimowo Idowu Daniel On Phone To DStv Nigeria Service
My line has been suspended for the past three weeks, but i have renewed my payment since 25th of June 2014 via ATM of first bank #3,000. 00. My dstv number is 4279300359. Yet i have not been re-connected.

Reply
Customer care female
Ms. Atim CallsOct 27, 2013

Ms. Atim On Phone To DStv Nigeria Service
I paid on quickteller website for renewal of dstv decoder 4133575181 on Friday 25/10/13 and uptill today this service inactive. Please find below SMS from DSTV.

Cashless payments. Dear Customer, your DSTV Subscription payment of NGN 3,000.00 for 4133575181 was successful. reference number 999986871611.

Kindly rectify this and please note that disconnection date will change.

Reply
Customer care male
Mr. Nosawaru Aghatise CallsOct 25, 2013

Mr. Nosawaru Aghatise On Phone To DStv Nigeria Service
I have paid for a family bouquet (3,000 ) Naira today 25th October via online UBA payment and hitherto I have not been re-connected. My smart card number is 42584676185.
My name is Nosawaru Aghatise and email address is nosaghatise@ yahoo.com. Thank you. Telephone number 08111749673 and 07060990428.

Reply
Customer care male
Mr. Biola CallsOct 16, 2013

Mr. Biola On Phone To DStv Nigeria Service
My decoder has been on E-16 error code for two days now and this is very embarrassing wasted my credit sending SMS to your shortcode called your customercare care line severally no response knowing fully well that we have a long vacation .This is very very unfair and when subscription expires you do not waste time in scrambling all the channels.I need my number of days back I can not pay for services not render.Error E16-4 keep showing am fed up with your service we keep having issues day in day out.biola 08075491276(dudubynature2002@yahoo.com)

Reply
Customer care female
Ms. Soares Abosede CallsOct 15, 2013

Ms. Soares Abosede On Phone To DStv Nigeria Service
I renewed my subscription for family banquet for the amount of 3,000 naira yesterday on my master card with qiuckteller and i received notification immediately that it was successful, but still unable to get access to the channels. Please do the needful. My smart card number is:42595247943

Reply
Customer care male
Mr. oyegunle joseph CallsOct 11, 2013

Mr. oyegunle joseph On Phone To DStv Nigeria Service
I have been disconnected since about a month ago, I try the customer care it did not work, at the expiration of my subscription. A lady call notify me, I log the complain and nothing was done to it. I have rechargedd today it is not working. Please check and rectify it. My tel number is 08035709285 while my smart card number is 42542003993

Reply
Customer care male
Mr. Olalekan Bankole CallsOct 03, 2013

Mr. Olalekan Bankole On Phone To DStv Nigeria Service
Hi,

The drifta attached to my account is not working. it gives an error message that the channel has been scrambled or subscrption has not been paid. note that the main decorder is active and working.
Kindly reset immediately.
Smart card number -42719341192

Reply
Customer care female
Ms. Adefope Adepeju CallsSep 28, 2013

Ms. Adefope Adepeju On Phone To DStv Nigeria Service
I have been having problems with getting some channels on my decoders. My number is 4122260514 and I have had to complain about five times this week with various solutions given by your customer care operators. The latest solution given is that if some channels disappear, I should switch off my decoder and switch it on again. With over N11, 000 I pay every month I expect a better solution.

Reply
Customer care male
Mr. Michael Nwadiora CallsSep 27, 2013

Mr. Michael Nwadiora On Phone To DStv Nigeria Service
I payed my Dstv bill through quickteller on a ATM and did not enter my full number which was 4256 9009 469 instead I put 4256 9009 46 how do I correct this my quickteller reference number is 999912265122 please treat immediately my contact number 07039228334 name michael Nwadiora

Reply
Customer care male
Mr. Chidi Udeogu CallsSep 26, 2013

Mr. Chidi Udeogu On Phone To DStv Nigeria Service
i renewed my subscription on 31, August 2013 (premium). since then i have had to call the customer center at least four times because d E16-4 message that comes up during viewing in order to have d problem restored. i am really tired of having to do this. it is quite embarrassing, fund-wasting, and annoying! there is absolutely no reason why this should happen especially because it is not yet d due date!
it has happened again now...unfortunately no customer care closes @ 9pm, does it mean i'll have to wait till 2moro to have this issue resolved?
who bears the cost of airtime i have expended calling you? who repays me for d minutes and hours i have lost because someone keeps making a mistake of removing my subscription before the due date?
this is absolutely unacceptable!
SMART CARD :4258436051. i will appreciate if this error is rectified asap. then, i'll have to decide if i really wish to continue with dstv, bearing in mind d past disappointments i have also had.

Reply
Customer care male
Mr. Olowu Ganiyu Adekunle CallsSep 21, 2013

Mr. Olowu Ganiyu Adekunle On Phone To DStv Nigeria Service
I paid 5000 subscription into my DSTV Account number is 41085931560 through a Paga Agent 0362VW with Txn id is KYWWX. I have received SMS saying I have sucessfully paid, but My DSTV is still DISCONNECTED with error message E 16-4

ACCOUNT number is 41085931560

Error Messagae- E 16-4

ACCOUNT NAME: OLOWU GANIYU ADEKUNLE

EMAIL: gani_the_media@yahoo.co.uk

PHONE NUMBER ; 08023040198

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Customer care male
Mr. TOYE OMOJOKUN CallsSep 21, 2013

Mr. TOYE OMOJOKUN On Phone To DStv Nigeria Service
What's wrong with your customers care lines? I have been trying to reach you for days without luck. What's going on. I have complaints about your deteriorating services. My decoder number is 41223269717. My tv2 and extra view are disabled and subscription is still running. Toye Omojokun- 0803-306-6644, email:tomojokun@aol.com

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Customer care male
Mr. Olowookere CallsSep 09, 2013

Mr. Olowookere On Phone To DStv Nigeria Service
I was migrate to premium and I paid #11,000 till now I can not view sport channel.
I sent RA 42508486125, I contacted your Ibadan office I was given a phone number which I have being try, but ccould'nt get through.

I will appreciate if the issue can be resolve now.

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Customer care male
Mr. POPOOLA EBENEZER CallsSep 09, 2013

Mr. POPOOLA EBENEZER On Phone To DStv Nigeria Service
my account was renewed on the 30th of August,this was before my due date of 7th sept, but yet my account was suspended and up til now it has not been released, please why
MY receipt number is 23400738 while my smart card number is 4131983392

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Customer care male
Mr. Demola CallsSep 08, 2013

Mr. Demola On Phone To DStv Nigeria Service
My subscription has not expired yet the service keeps ceasing. I even had to get to the office in GRA to reactivate it which was done and all I could get was an apology. I get home two hours later for my wife to tell me the same thing has happened again. This is getting ridiculous and would want this never to repeat itself and I get the days off added back to my account. My smart card number is 4265739953

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Customer care male
Mr. mukoro emmanuel ejiro CallsSep 07, 2013

Mr. mukoro emmanuel ejiro On Phone To DStv Nigeria Service
my dstv has not been reconnected after paying for subscription. reason being that my account is debited for last month because I paid into awrong account number. I have sent the evidence and my ID to dstv@nigeria.multichoice.co.za. still no response

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Customer care female
Ms. ayomide nora CallsSep 06, 2013

Ms. ayomide nora On Phone To DStv Nigeria Service
Hello good morning, I made a payment of #5000 through an e transaction with reference number 02uv39086es2021 for my neighbour laide segun for her dstv subscription yesterday been on the 5th of September 2013 and I called your customer care they said the money have not reflected and I have been debited
Below is the message I got immediately I made d payment
You have successfuly made a payment of NGN5,000.00 to DSTV. Service id is 41336252519.
reference number 02UV39086E52021. Powered by eTranzact
I wonder why the money has not reflected please try and sort this out because you people are wasting my time. Please kindly get back to me

Ayomide nora
Abuja

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Customer care male
Mr. Okanga Ogbu CallsSep 03, 2013

Mr. Okanga Ogbu On Phone To DStv Nigeria Service
I paid for family bouque into a diamond bank in calabar since last thursday(28/8/13)and up till today(2/9/13) i have not gotten the services. Please do something.
Smart card number:41336046986

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Customer care male
Mr. Sola Adewale CallsSep 01, 2013

Mr. Sola Adewale On Phone To DStv Nigeria Service
Why is DSTV being fraudulent, I suspect that DSTV deliberately tosses my decoder for some fraudulent reasons which I am yet to understand.This is about the 20th time I will be calling or mailing to complain bout something in the last 4months. This time my SS3 has been tossed just to ensure I do not watch the Manutd-Liverpool match, kindly enable me,Decoder numbers is 4100728834. Thank you

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Customer care male
Mr. Taofik jimoh ishola CallsSep 01, 2013

Mr. Taofik jimoh ishola On Phone To DStv Nigeria Service
Am jimoh. Taofik Ishola. a premium subscriber I made a payment of N9,900.00 on the 22nd of August 2013 on my old dust smart card numbers of 40227261365 instead of new one of 42657261543 .Kindly assist to correct this and reflect on the new numbers of 42657261543 .my name is jimoh taofik Ishola on phone numbers 08024566203 e mail taofikjimoh@ymail.com

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Customer care female
Ms. mr agunbiade Mt CallsAug 31, 2013

Ms. mr agunbiade Mt On Phone To DStv Nigeria Service
i bought your decoder from ore of you auothorized dealer at ore since wed 29 augst. I paid for subscribe for one month .and he collected all the data the name mrs M.T agunbiade and the street is garden of God ore ondo state ,08060033129 is her phone number i , but since then the thing is not working only dish TV is working. This card number42757541315. please help me out.

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Customer care male
Mr. kingsley snomi CallsAug 30, 2013

Mr. kingsley snomi On Phone To DStv Nigeria Service
I was formally on the family bouquet, but paid for the compact bouquet on the 28 day of August 2013, a day before my subscription was to expire. However I still receive signals for only the family bouquet channels.
My smart card number is 4265698824.
Thanks

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Customer care male
Mr. McArthur Obinokwara CallsAug 28, 2013

Mr. McArthur Obinokwara On Phone To DStv Nigeria Service
Pls I have up graded from family bouquets to compact yet my DSTV still showing the family bouquets for morn than two weeks now. My card is'' number 41336266931 and my name is Mr. McArthur Obinokwara. please help rectify this problem. My phone number is 08035401688

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Customer care male
Mr. adewale Olasunkanmi CallsAug 25, 2013

Mr. adewale Olasunkanmi On Phone To DStv Nigeria Service
On the 19th August 2013,I mistakenly suscribed for the Access + Asia (5500).via interswitch quickteller online Bouquet, but wanted the Family + Access.My DSTV 42508861749 Adewale Olasunkanmi and I want it changed to Family + Access bouquet.Thank you

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Customer care female
Ms. Helen Tarkumbur CallsAug 24, 2013

Ms. Helen Tarkumbur On Phone To DStv Nigeria Service
Please, I ?a?e paid †?é 5000 thosand bouquet and my BBA and BBA1 channels ?r? not opened. Please can those channels be opened urgently, because. I want †ø watch †?é closing of Big brother chase. My smart card number 41353424637, my name is Helen Tarkumbur, email is misstark0410@yahoo.com

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Customer care male
Mr. femi osofisan CallsAug 22, 2013

Mr. femi osofisan On Phone To DStv Nigeria Service
hello, paid for my dstv subscription(family +dual view-#4,800)two days ago however,tv1 is giving this message 'viewing is temporarily blocked,tv2 is giving this message 'disabled contact customer service.Kindly activate accordingly my smart card number is 41007390135.


Thanks

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Customer care male
Mr. femi osofisan CallsAug 22, 2013

Mr. femi osofisan On Phone To DStv Nigeria Service
Hello,

i paid for my dstv Subscription on line two days ago through quick teller for FAMILY + DUAL (? 4,800.00 for 41007390135)However only tv1 was showing(single view)that first day.I was still trying to get customer service to rectify this,only to see that viewing is now temporarily blocked for tv1 while tv2 is not on at all please rectify this,



Thanks.

Femi

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Customer care male
Mr. AdeKola Funsho CallsAug 22, 2013

Good Morning DStv Nigeria,A walka7 was sent to me from South Africa for A month and two weeks now and I av tried Activating it here all to no avail.I have written a Letter to your Headquarters in Victoria Island,I have written to South Africa Dstv Office I was directed to contact you.I have contacted your Dstv Mobile Facebook Page,yet no response from anyone.Pls I need you to activate my Dstv walka seven before this week runs out because am getting frustuated.Pls am Begging and am pleading help me activate my Walka 7. #?CRYING #.God Bless Nigeria,God Bless DStv Nigeria.

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Customer care male
Mr. REMMY CallsAug 22, 2013

Mr. REMMY On Phone To DStv Nigeria Service
Dstv Smart Card number 42555517772
Decoder number U206428106
Name: Oluremi Oladapo
Tel; 08024609289
email; remmymine@yahoo.com
Family Bouquet

Date of payment; August 13, 2013
Payment reference number BQTL/103900438894/08024609289/DSTV SUBSCRIPTION/42. This is tru Firstbank online
MESSAGE ON SCREEN; E16-4

COMMENT: After making this payment, I have sent repeated message RA 4255551777 to 30333 several times and made repeated calls to 08039003788 / 01-2703232 this has cost me over N1000.00 without getting value for my money. This is becoming unbearable.
Can someone in charge activate my decoder and allow me get value for what I paid for?

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Customer care male
Mr. Umanah Abednego CallsAug 21, 2013

Mr. Umanah Abednego On Phone To DStv Nigeria Service
i Subscribed via UBA online banking, but all the stations that are suppose to be release for the access bouquet has not been release, i Paid 1500 for access bouquet,my name is Umanah Abednego,my smart card number is 42595552516....my mobile are 08054598992, 07011918331 and 08092315492.

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Customer care male
Mr. Ifeanyi Obi CallsAug 21, 2013

Mr. Ifeanyi Obi On Phone To DStv Nigeria Service
I switched from the family bouquet to the compact plus bouquet tho my subscription is due to expire tommorrow. I had to subscribe for the compact plus bouquet before the expiration date, but uptill now I am unable to view the channels for the compact plus bouquet this is my card number 42570014698..pls help....Ifeanyi Obi 07032181325

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Customer care male
Mr. Adewale Olasunkanmi CallsAug 21, 2013

Mr. Adewale Olasunkanmi On Phone To DStv Nigeria Service
I was on the Access (1500) and migrated to the Compact plus Asia (5500).Up till now I am just able restricted to the access view as confirm via a text message to 3033.I will apreciate if this is resolve speedily.my card number is 42508861749

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Customer care male
Mr. Adewale Olasunkanmi CallsAug 21, 2013

Mr. Adewale Olasunkanmi On Phone To DStv Nigeria Service
I was formerly on 1500 and subscribe to the 5500 and it still not giving me the proper channels.my name is Adewale Olasunkanmi my email is adewaletoyin@hotmail.com and the card number is 42508861749

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Customer care male
Mr. oyebanji CallsAug 19, 2013

Mr. oyebanji On Phone To DStv Nigeria Service
I subscribed for DSTV service for about two weeks ago now with NGN7,500 and the service has not been available since then. This is a total dissatisfaction,it is inhuman and unimaginable.
Kindly assist me to respond to it with dispatch that is ASAP.My card number is 42584669172.Also note that your numbers have not been available and the subscription was done before the last one elasped.
Regards

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Customer care male
Mr. Segun Ehindero CallsAug 17, 2013

Mr. Segun Ehindero On Phone To DStv Nigeria Service
I bought a WALKA in April, now the Screen has a mechanical damage/faulty...is showing, but d pictures view is showing in negative shot and also the Speaker is seized. please is there a technician that can rectify it for me in your V.I office @ Tiamiyu Salvage office..?? Mr Segun Ehindero. 08036165915

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Customer care male
Mr. dtsv compact plus CallsAug 15, 2013

Mr. dtsv compact plus On Phone To DStv Nigeria Service
I am not getting a lot of the channels for dtsv compact plus, BBA channels, movie channels and the extra sports channels. I am still getting the family bouquet channels with some additions. My smartcard number 42584329462

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Customer care male
Mr. Emeka Brown CallsAug 15, 2013

Mr. Emeka Brown On Phone To DStv Nigeria Service
I subscribed 3000 naira on 12th August 2013 with the smartcard number 4253472924 through e-tranzact. I viewed the channels after contacting call centre, but the service dropped the same day and since then, E-16 message has remain on my screen. I can not view any channel. Please, help urgently. Contact me on reaganik2000@yahoo.com

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Customer care female
Ms. Alhaja Alonge CallsAug 13, 2013

Ms. Alhaja Alonge On Phone To DStv Nigeria Service
I av subscribed to my decoder since 7th of July and still unable to view any channel except dish rather it keeps displaying E06-4.pls kindly help correct the mistake.card number-42503701718,mobile number-07066547617.

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Customer care male
Mr. Waziri Jos CallsAug 13, 2013

Mr. Waziri Jos On Phone To DStv Nigeria Service
I am writing in respect to my DSTV subscription status with card number 42657422871 under the name (waziri jos). The subscription finish, to which I paid online on the 11-08-2013 in the evening, but up till now the channels are not yet back. All efforts to reach your helpline proved abortive. Please kindly look into the matter and do the needful

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Customer care male
Mr. ugo efemuai CallsAug 11, 2013

Mr. ugo efemuai On Phone To DStv Nigeria Service
Hello DSTV,

I paid N7500 on thursday 8/08/13, it got activated on friday, but there are no football channels, the reason why I am paying for compact plus is because I want to watch football. Kindly ensure that these supersport channels are activated as this is the main reason why I paid for this plan.
Kindly revert with an acknowledgement.

Regards,

Efemuai Ugo

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Customer care male
Mr. Abdulrauf L Oluwafemi CallsAug 10, 2013

Mr. Abdulrauf L Oluwafemi On Phone To DStv Nigeria Service
Good day. I have paid my subscription through Quick Teller reference number 999935098147 on 9/8/2013 and sent RA with smart card number to 30333. I have also Call customer care not
getting through. Please reconnect me as soon as possible. Smart card number is 4131976200. thanks.

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Customer care male
Mr. Abdulrauf L Oluwafemi CallsAug 10, 2013

Mr. Abdulrauf L Oluwafemi On Phone To DStv Nigeria Service
Good day. I have paid my subscription
and sent RA with smart card number to
30333. I ve also Cald customer care not
getting through. please reconnect as soon
as possible. Smart card number is
4131976200. thanks

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Customer care male
Mr. Chief Charles Udegbue CallsAug 10, 2013

Mr. Chief Charles Udegbue On Phone To DStv Nigeria Service
Good evening, I have paid for my DSTV subscription since monday, my decoder is yet to be activated. Smartcard number4024466076,Name: Chief Charles Udegbue,please,kindly activate it as soon as possible.

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Customer care male
Mr. Ugwu Emmanuel Okoye CallsAug 09, 2013

Mr. Ugwu Emmanuel Okoye On Phone To DStv Nigeria Service
My name is Ugwu Emmanuel Okoye,a customer with smart card number 41062527779. A message was sent to me stating that I was owning 2,900 Naira. To avoid disconnection,I had to transfer the said amount into dstv Diamond Bank account number 0003918316 from my private company account with Diamond Bank.Up till now,my dstv account does not reflect this payment. The payment was made on August 2, 2013. Kindly sort this out for me. Thanks.

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Customer care male
Mr. alh shehu nma CallsAug 09, 2013

Mr. alh shehu nma On Phone To DStv Nigeria Service
good evening. I paid #5000 on wenesday at access bank for the compact service not noing that supersport10 has been remove so i deside to pay #2500 to make it #7500 for another service i will be hapy if my request is granted here is my smart card number 41259442709. Am from bida niger state my phone number is 08038260363.

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Customer care male
Mr. Michael Onyeka enemuo CallsAug 09, 2013

Mr. Michael Onyeka enemuo On Phone To DStv Nigeria Service
Hi

I paid my Dstv yesterday with quick teller at a Zenith Bank in Kofo Abayomi ATM, but it has not been activated till now my smart card number is 41192094187

Please I need it activated as soon as possible


Michael

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Customer care male
Mr. Salihu Umar CallsAug 09, 2013

Mr. Salihu Umar On Phone To DStv Nigeria Service
I subscribed for five thousand Nara via quick teller at fedelity bank Plc yola on the 8th of August 2013, but the text I received shows that ther is a missing digit on my card number instead of 42541127116 I received subscription payment of five thousand for 4254112711 was successful without the last digit 6
My card number is 42541127116
Name: Salíhu Umar
Phone number 08035453790
State of resident: Adamawa State

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Customer care male
Mr. Chris CallsAug 09, 2013

Mr. Chris On Phone To DStv Nigeria Service
DSTV, what's happening to your services? Sometimes some channels within Rayfield Jos are completely off; only one channel remains. please is it my decorder or is the problem from your transmission? 08055500281

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Customer care female
Ms. mrs okoye CallsAug 08, 2013

Ms. mrs okoye On Phone To DStv Nigeria Service
Good day my monthly family package is to expire on 8th August, but i renewed my subscription on 7th August. and it was immediately displayed on my screen that my account has been suspended. what do I do. my phone number 08033816953, smart card number 41223119912, amount 3000 naira, e mail address okoyechristiana2@gmail.com

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