Ms. Barbara T. Cornel On Phone To Citibank Philippines Service
Not yet receive a statement of account on my visa card. I might have a charges.
Ms. Jacqueline Fe R. Luy On Phone To Citibank Philippines Service
Hi Customer Care,
I keep on calling the toll free number this number until this writing, but I cannot get through. I called up 02 9959999 since I'm based in Davao, but I am not attended to as well. I kept on waiting for the call to get through.
Ms. Marybel Zausa On Phone To Citibank Philippines Service
Citibank toll free no 1800 ten 995 9999 not
Available anymore? And i call using my prepaid cell phone number and i run out of load, but have not able to talk to customer service waiting time is too long.
Ms. Junnah Faye Aileen Merlas On Phone To Citibank Philippines Service
I have dialed the toll free number for provinces one 800 ten 995 9999, but the other line subscribers number does not exist, how reach customers service? is there any other toll free number?.
Mr. Jorges. Estafia Jr On Phone To Citibank Philippines Service
This 1-800-10-995-9999 toll free citibank number is not working. Every time I dial this number it said the number doesn't exist. Can you please fix this problem because I'm in the province(Dasmarinas, Cavite) so I need to use this toll free number to avoid long distance call. Thanks.
Ms. Rochelle Silva Domingo On Phone To Citibank Philippines Service
Good day Citibank Customer Service: Very hard to contact in this number )995999, 4233969, 4233977, 4233970 to 740. Try to call several times to request my Full Payment (Clearance) on my credit card and that was already settled last 2006. How can i request my Clearance of Full Payment if they always transfer my call to the other number? aside in this number, do you have email add. Where i can request my Clearance of full Payment? kindly call at 09175876920 or email me at email@example.com. Very much appreciate if somebody respond.
Ms. Florina Tupa Gonzales On Phone To Citibank Philippines Service
Why do i have a bill for Nov 2016 when I haven't been using my card for two years now (according to our helper back in cebu)?
how can i access my statement of account on line?
Ms. Judicel T. Alinabon On Phone To Citibank Philippines Service
I would just like to follow up my CITIBANK Credit card which was approved already, but the said Card is not yet in my hand, you sent me a pin number and all promos notification, but still I did not receive new card yet. Looking forward for your favorable action on this matter. Thank you and have a good day. Judicel.
Ms. Jo-an C. Ganila On Phone To Citibank Philippines Service
Could i ask for the contact number of citibank iloilo or citibank cebu?i would like to check to my unsettled accounts from you, but my card was lost six years ago and i do not remember the car number. Please contact me 09494287481. Thank you so much.
Ms. Charmi T. Atuel On Phone To Citibank Philippines Service
We have been trying calling your toll free number which is 1800109959999 thru PLDT line, but out of reached. May we know your other contact toll free number?
Hope to hear from you soon. Thank you.
Ms. Almie Rose C. Yu On Phone To Citibank Philippines Service
Good afternoon Maam/ sir
I am Almie Rose Yu of Cagayan de Oro City, how can i contact you through your toll free numbers. The current toll free number 1800 ten 995 9999 does not exist anymore. How can I contact you without any charges. My mobile is 0917-560-1340. Thank you and God Bless.
Mr. Nancy G. Orencia On Phone To Citibank Philippines Service
This in connection with the bill I received from Citi Rewards Visa of Citibank, I was just wondering why I am made to pay such due when I have not receive a card from your company and that I have not use such card for any purchases why is it that I have a standing balance. This is so unfair. Please check on this. Waiting for a reply from your company. Thank you. Very truly yours,
Nancy G. Orencia .
Ms. Barbara T. Cornel On Phone To Citibank Philippines Service
I need a feedback formy request to waive my annual membership payments. If it is not possible i just want to request to close my credit card. I already apply this request and just waiting for feedback asap.
Mr. Sylvia Catindig On Phone To Citibank Philippines Service
Pls cant you help me. Please coll me matagal na ako HD nakakarecive ng bill ang hirap naman open ang online bill ninyo tapos inalis pa ninyo ang province coll ninyo please coll me 09192501573.
Mr. Sylvia Catindig On Phone To Citibank Philippines Service
Pls i need my bill i do not no how to pay my bill. Kc matagal na ako HD nakakarecive ng bill hinuhulaan ko na lang please naman paki balik naman yu toll free ninyo sa provicial coll ninyo please coll me naman 09192501573 049 5080248.
Ms. Roshell Ramos On Phone To Citibank Philippines Service
This is Roshell S. Ramos holder of citivisacard with number 4539 7168 0213 2343 and i am requesting for immediate cancelled my CREDIT SHIELD PREMIER on my creditcard this is my third forth request and i receive a text coming tp your citibank service update that i purchased 832. 85 last June 29, 2016 and 1, 625. 79 last July 7, 2016, but i am not using my creditcard that month i call your toll free hotline several times, but the operation sad this number can not be connected. I am asking what are the purposed of CREDIT SHIELD?.
Mr. Dominador Dizon Jr On Phone To Citibank Philippines Service
Im Dominador Dizon Jr a citibank credit card holder
Can I have your international Toll Free number Currently I am in New Jersey, USA and I want to avail a cash loan
Ms. Tressa Adelfa M. Mortola On Phone To Citibank Philippines Service
This has reference to my citi cash back visa card number 4034186000186113. My bill has piled up notwithstanding the fact that i have fully paid the said account. No purchases have been made for several months now. I am deeply disappointed with you and suggesting that you review your erroneous billing system. Please consider this as an advisory that i am terminating that particular card. Moreover, this is to reiterate that i am not taking responsibility for the charges that you keep on billing me. I am also sending a formal letter to terminate my account with you. Thank you.
Ms. Daisy Arreo On Phone To Citibank Philippines Service
Hi good day I received a confirmation via text and email that my credit card application has been approved last Sept 28, 2016. That i will received my card within seven banking days. But until now i haven't received the card. My phone number 09076373077.
Mr. Jerwin De Guzman On Phone To Citibank Philippines Service
Hi i am jerwin e. De guzman i just received a notice saying that i am suppose to pay a due balance. The problem is, i have not used this citi visa. I do not have a land line, just a cell phone.
Mr. Mervin On Phone To Citibank Philippines Service
I tried to call your toll free phone number since last week, but the answering machine says this toll free phone number does not exist. Please call me back coz I have a very important concern. Please contact me now.
Mr. Marvand M. Gapuz On Phone To Citibank Philippines Service
I have complain that citibank texted me that i have my first credit card activity in makati, in which i did not apply for a credit card and i am from cagayan de oro. Please help me. I do not want to be involve in some kind ridiculous situation like this.
Ms. Verminda Santos On Phone To Citibank Philippines Service
This morning I received a mail from your office containing CITIBANK REWARDS VISA PIN with the issued date of Sept 30, 2016. But I I want to inform you that I haven't receive any credit card yet. I also got confirmation in my email few days ago from CitiBank that I'm already enrolled in CItiBank Electronic Statement facility. Could you explain this to me? Is there a possibility that the credit card you sent was just being delayed? Or somebody else enrolled me?.
Ms. Marilyn Ciasico On Phone To Citibank Philippines Service
I am calling your hotline, but before I can talk to your customer service operator, the six digits one time pin must be entered, but my call is always cancelled because I did not receive the one time pin on your time limit. Also, your free hotline number is not available.
Ms. Carolyn R De Ausen On Phone To Citibank Philippines Service
CUSTOMER SERVICE CAN YOU CHECK THIS BILLING STATEMENT OF ACCOUNT FOR ME 4539716802196215, I'M COMPLAINING ABOUT THIS CITI REWARD VISA CARD, I DIDN'T EVEN USE THID CARD YET THIER CHARGING ME THIS AMOUNT OF 3, 229. 81 AND SAYING TO IMMEDIATELLY. I WANT YOU TO TERMINATE THIS CARD AND YET I CANT REACH YOUR CUSTOMER SERVICE STOP CHARGING YOUR CLIENT. AND FIX YOUR HOTLINE SO YOUR CLIENT CAN REACH FOR THIER CONPLAIN.
Ms. Emelie Goo On Phone To Citibank Philippines Service
I tried to call your toll free phone number since September 30, until now, but PLDT operator said number does not exist. I have concern and inquiries. Please call me back 09263437680
Thank you and God bless. From davao city.
Ms. Emelie Goo On Phone To Citibank Philippines Service
Good day citibank. I tried to call your toll free phone number since seprember 30, , but the PLDT operator said number does not exist. I have concern and inquiries. Please call me back 09263437680
Thanks and God bless.
Ms. Charlyn On Phone To Citibank Philippines Service
I received a bill coming from citi rewards visa which alarmed me because i never used the card. I tried calling the hotline, but to no avail. Hope that you fix your hotline so people can reach you regarding their concerns. Thanks.
Ms. Rosalina I. Rillo On Phone To Citibank Philippines Service
This is Rosalina I. Rillo with card number 4034 1862 0090 0396, I would like to report that i have not applied for a second card the Citi Cash Back card 4034 1860 0013 8403. I have reported it thru email, but no action was done. Please cancel this citi cash back card, secondly i would like to cancel my credit shield insurance. Thank you for your immediate action on this matter.
Ms. Jacqueline D. Pagatpatan On Phone To Citibank Philippines Service
I feel sad that I cannot get in touch with you through your toll free number. I have some requests and queries which up to now I cannot expressly communicate with you and this gives me an inkling of terminating my present card.
Ms. Judy Ann R. Aril On Phone To Citibank Philippines Service
I have a lot of concern and inquires, but i cant connect in toll free one 800 ten 995 9999, I'm from Quezon province I use PLTD line, please help me and kindly call me back at my number 09165229619. Thanks and Godbless.
Ms. Carolyn De Ausen On Phone To Citibank Philippines Service
Customer service can you tell me where I can call citibank thier tall free number, to conplain about my credit card I didn't even use it and yet i receive a billing that i need to pay immediatelly a total amount of 2, 637. 09 Need to conplain. I want to cancel my credit card that I did not even used yet they are charging me this amount. Thank you.
Mr. Mark Cabahug On Phone To Citibank Philippines Service
GOOD DAY. I AM IN FLORIDA USA RIGHT NOW AND HAS BEEN SENDING MONEY TO MY SISTER BACK HOME WHO IS IN THE PHILIPPINES RIGHT NOW TO PAY FOR MY CREDIT CARD BALANCE OF WHICH I HAVE A NEGATIVE BALANCE OF 3, 000 PHIL. PESOS RIGHT NOW. I AM LOOKING FOR A WAY OF WHICH CITIBANK CREDIT CARD WILL BE ABLE TO REFUND ME THAT BALANCE SINCE IT SEEMS LIKE YOU DID NOT SEND US A RENEWED CREDIT CARD FOR ME AS THE PRINCIPAL AND MY SISTER AS THE SECONDARY CARD HOLDER. PLS. CONTACT ME BY EMAIL OR BY PHONE THE SOONEST POSSIBLE TIME SO THIS CAN BE RESOLVED. THANK YOU. Mark Cabahug .
Ms. Krinessa Erika Malabrigo On Phone To Citibank Philippines Service
Good day i just want to know the status of my approved citi rewards card and shell citi card which were supposed to be delivered two months ago. Until now i haven't received any of the two cards. Whenever i call the citibank customer hotline, the citiphone officer keeps on telling me that my cards were at the courier.
Ms. Rosalita Lirenzo On Phone To Citibank Philippines Service
Customer service can you tell me where ican go to complain about my credit card i didn't even use it and yet i receive just now a billing that i need to pay immediately a total amount of 3228. 98. I went to your bank in marlim mansion (accdng to Google), but it is already a BDO. Need to file a complain. Please help i want to cancel my credit card that i did not even used. Thank you.
Ms. Maria Victoria Santos Rosanes On Phone To Citibank Philippines Service
Hi Good Day to you
My Name is Maria Victoria Santos Rosanes , I am writing in behalf of my husband Mathew Alix Rosanes. We are both working and living abroad. Myself here in Singapore and him in Dammam Saudi Arabia. I was applying a housing loan and prior for release they told me i need to settle my husbands unsettled credit card bill. Please help me on how to get it done. And who is the right person to call and settle with. Thank You and God Bless
Maria Victoria Santos Rosanes
Mr. Ireneo A. Ani On Phone To Citibank Philippines Service
My contact number is 0927 7789977. Payment to my account could not be processed. My account validation is expired. When i register icould not received password to my contact number from citibank.
Why is it that Citibank Philippines does not have a specific site/address wherein customers can request for credit card cancellation? I find it hard to get an address where i can send my concern. I have tried so may links, but cannot find any. The email portion of the one I chanced upon did not specify the email ad, just the word "email us". The SMS cfannot be sent to number 72484 and the toll-free number 1-800-10-995-9999 cannot be accessed, it simply said the number does not exist. Why is it that applying for a credit card is quite easy, but the cancellation poses a problem?.
Ms. Ma. Theresa D. Nuñez On Phone To Citibank Philippines Service
Good day I would like to request an updated copy of my husband's Billing Statement, reflecting the payments he made since last year. Citibank is constantly harassing him with phone calls and lawyer's notice despite furnishing them with e-copy of payments. The ONLY billing statement he received was the one demanding for an outright payment of a lumpsum of P15, 000. 00 plus. Again, may we please be furnished with the updated Billing Statement, showing payments for the Credit Card Account of Abundio V. Nuñez Jr, w/ Account 4034186901081165. Thank you very much. God bless
Ma. Theresa D. Nuñez
Ms. Glema Caro On Phone To Citibank Philippines Service
Good afternoon citibank I keep on calling through Toll Free, but I think it's not working. Can you give me another number where can I call you? This is very important. I need your reply ASAP po. Thank you.
Ms. Marissa A. Fronteras On Phone To Citibank Philippines Service
This is from Nueva Ecija, Philippines. I received an email last May 06, 2016 from Citibank saying that my Citi Rewards card has been approved. Sad to inform you that the said card is not yet on hand as of today, 14 July 2016. Kindly check the status. The toll-free hotline 1-800-10-995-9999 is not working.
Ms. Melodie On Phone To Citibank Philippines Service
Hi, I received a text message from Citibank that I have been approved for credit card and I will receive the card within five days. I received it last My 20th and today is May 26 and I haven't received any. I am afraid that someone may use it for fraud. Please respond. Also your hotline numbers are not working. Thanks, Melodie .
Ms. Pinky Burke On Phone To Citibank Philippines Service
I need help in re-activating my Citibank Rewards credit card. It was suspended back in January and was told I need to call in April to get it reinstated. Please help me do that because I am not in the Philippines right now and I want to use it. Thank you.
Ms. Mary Jane S. Balancio On Phone To Citibank Philippines Service
I'm Mary Jane Balancio my problem is citibank sent met additional two credit cards, I did not apply for an additional credit cards so i tried to contact the phone numbers you posted in this on line I cannot contact you that's why I sent back the credit cards to thru Customer Service Unit Citibank Makati via JRS accdg to them they receive they mail. I would like to know if you already cancelled. Please confirm and email me at firstname.lastname@example.org.
Ms. Maria Bernarda L. Trinidad On Phone To Citibank Philippines Service
Good day sir/madam: I have not receive my 1st bill from citibank. I seldom open my email so may i request you to please send me immediately a "written bill" by "snail mail", please. I do not even know when my due date is. I have paid at BDO 4, 000. 00 sometime last week. Please act on my request as soon as possible. Thanks.
Mr. Dawn Julius M. Maguddatu On Phone To Citibank Philippines Service
I am Dawn Julius AM. Maguddatu, i had a citibank credit card before way back 2000-2001 when i was still a call center agent at Clientlogic Phils at Baguio city. I It had shortcomings that time, so i was not able to settle my account. I received letters from your good company after some years, so i settled my debt at your good company in the year 2008-2009 here at Dagupan city where you still have branch. Yesterday, i was trying to open a checking account with Metrobank and there was a note stating that i had not settled yet. My balance with your good company. The bank asked me for any certification to prove my settlement and advised me to contact your good company to provide me the certification and remove name from being blacklisted. Hoping that this issue will be resolve. Thank you more power and god bless.
Mr. Gregory Ladner On Phone To Citibank Philippines Service
This is to request from you your requirements for me to open and have a bank account with you? i am an american that is planning to move to the philippines this year of 2014. I am now engaged to be married to a filipino and open a good business after i am there. I now wish to have philippines citibank as my bank. Is it's possible for me to open an account with you now before i move there from the united states or do i must wait until after i am there? please inform me of what i must do. The name of my bank here in the united states is wells fargo. I really like your bank.
Mr. ROGELIO V MARIANO JR On Phone To Citibank Philippines Service
i just received today September 30, 2013 a text from citibank telling that my cashback card will be sent within five days..but I am sori to say that I am just only applying citibank classic card numbert cash back card.. can you replace it to classic instead of cash back card? please make an action regarding this... thanks
Mr. Andy Hathaway On Phone To Citibank Philippines Service
Cant get through to anyone or find an e-mail address for you. I have a number of questions on global banking, investments, US Dollar savings accounts and interest paid. Everyday Pesos checking account Pleasr call me 090555489897. Thank you
Mr. roberto vargas On Phone To Citibank Philippines Service
octagon computer store in festival mall muntinlupa city, did not honor my citibank credit card, the cashier told me that denied card Number, but when i used it in robinson it was working without any problem.
this stores seems doing something not normal for the citibank credit card holder, please investigate. Thank you
Mr. Cornelius de Guzman On Phone To Citibank Philippines Service
I am a holder of citibank classic visa # 4539 7190 0066 8738 valid until March 2015 in the Philippines. I am now an expat at Jakarta Indonesia. I noticed that Citibank Jakarta is very active in the retail biz. Some high valued items are offered for installments on 0% interest. My current credit card cannot avail such installments. I was wondering if the citibank has a special card that can transact installment services in any part of the asian countries.
Await your kind advise. Yours truly /CC de Guzman
Remelina On Phone To Citibank Philippines Service
This is to inform your good office that I have over paid my loan payment more or less than a year already under Card Number : 4034-1801-3980-3003. My card from Citibank had also expired.
In line with this, please assist me on how can I withdraw the new payment I made from your prestigious office.
Please feedback with gratitude and appreciate.
REMELINA M. MAGLAYA