Mr. Angela Debyah On Phone To Abcmouse Service
I have cancelled my account 9/12/16 yet you continue to take my money. I have tried to call numerous of times. NOT HAPPY I would like a the money you stole out of my account put back ASAP.
Ms. Mamagoe On Phone To Abcmouse Service
I only paid for a month, but since then it is like 2years and more ABC mouse has been collecting money from my account. $20 every month. Now I want to stop it and need my money back. I never setup any deal like that as my children do not even use it.
Ms. Mamagoe On Phone To Abcmouse Service
To stop retrievingredients money from my account numberw. I was asked and I never replied even though my account was set on it to have a view of it. I now want to put a stop to that.
I've tried ever since August 27, 2016 to cancel my order, but seem no-one will contact me. They took out $7. 95 on September 3, 2016 out of my account I would like to have it back. My grand-daughter have not use Abcmouse since August. I wish someone would in touch with me as soon as possible or I wil have to start legal action Thank you Ms. Acquanetta Washington.
Ms. Karen D. Reeves-davis On Phone To Abcmouse Service
I have cancelled my subscription even though I have not gotten a free month, but your company has taken one year of payment from me. I need my $59. 95 put back into my account. Your company should be ashamed of themselves, it is a good company with a great site for teaching. I do not now why you'all would use false advertisement, then turn around and cheap your customer.
Ms. Alycia On Phone To Abcmouse Service
I signed up for the $59. 99 program and was billed $90. 00. Also I was to receive a month for free, but was billed immediately. Really not impressed with the service of this company or the program for my niece. Its to hard to navigate for a small child. Its been two days and already am feeling ripped off.
Mr. Makena Akins On Phone To Abcmouse Service
I paid for a year worth of service and it wasn't used on a regular bases. I did not sign up for any extra service yet I was being a fee still to this day unknown to me. I tried to log in to see if my daughter still had an account because money is still being taken off my account and was not able to go to her page. So why are you still taking money off my account.
Ms. lisa hodges On Phone To Abcmouse Service
i need to cancel my account due to grandchildren not wanting to use thank you lisa hodges 27456 west 6th ave hilliard fl 32046
Ms. Mary Gambe On Phone To Abcmouse Service
To Whom It May Concern, I need someone as soon as possible to clarify and get back to me right away. I subscribed last month July 24, 2015 for free 30 DAY trial and yet you charged my credit card right away July 26 in quarterly mode of payment. (Where is my free trial now?)On top of that, you charged me again this month August 25, 2015 where my next payment should be in the next three months. You can reach me at 647-996-2715Thank you.
Ms. Nicole On Phone To Abcmouse Service
Listen, I just signed up 15 minutes ago this was supposed to be free for 30 days yet it is already taken out of my account and saying I am stuck with you for a year 1. I do not want this service it is difficult to navigate , etc 2. You are a rip off 3. I want a full refund immediately.
Ms. Iyeishadaw On Phone To Abcmouse Service
It won't let me download the app and I already paid off of my card how do I cancel my account,
gelgoria n'diaye On Phone To Abcmouse Service
hi would like to cancelled my account I email one before to cancelled and no one reply so am sending a next message or am going to stop the payment so reply soon
Ms. Savanna On Phone To Abcmouse Service
I need an replacement for my M9200 mold kocaso it stop working am really upset about because now I can not use it no more I tried to change it nothing only black screen I even try to leave it alone then changing it same thing happen
Ms. Rosemary On Phone To Abcmouse Service
I want to know if you have a program for a 1st grader and do you bill me after my 30day free trial?
Ms. Diane Vasey On Phone To Abcmouse Service
We are still waiting for the information on how to get back on to my granddaughter sight. She is miss play and learning. Cecilia is doing very goof per what the teachers are saying. We enjoy ABC mouse.com very much. My daughter is three years of age. We even plug the iPad on for her. This is not a complaint.
Mr. Chaunte Wilborne On Phone To Abcmouse Service
My daughter is really not using this service since she has begun school. So I would like for my service to be cancelled.
Ms. Gelgoria N'diaye On Phone To Abcmouse Service
hi I would like to cancel my because an not getting the service and you take money from my account every month my contact number is 07903878198.
Mr. Thomas W. Henderson On Phone To Abcmouse Service
Unable to access ABC MOUSE. Please cancel my account. My name is ThomasW.Henderson, my phone number is (757)813-7466. Please contact me, I would like to clear this up as soon as possible.
Ms. I On Phone To Abcmouse Service
I want to cancel my subscription and I am unable to do, because I can not download the App. I need some assistance, because I do not want to pay for this service anymore.
Ms. Jean Collins On Phone To Abcmouse Service
I want to cancel my subscription as soon as possible as my child is older now and no longer interested. How do i get you to please stop billing my paypal account?
Ms. Shaunta Camel On Phone To Abcmouse Service
I signed up using my Samsung galaxy tab four android tablet. Afterwards it said you could not use it. It won't let me cancel and i've been calling with no answer because i am being charged.
Ms. Priya Kumar On Phone To Abcmouse Service
Hello, I want to cancel my membership now on the website. Please help
Thank you very much.
Jen Abell-Champion On Phone To Abcmouse Service
Hello! Thank you for correcting our email address. The phone number also needs to be updated to (800) 633-3331. The number you have listed will redirect to our customer service center, but it is not the official customer service number. Your help is greatly appreciated! Best, Jen Abell-Champion Director of Process Development
Jen Abell-Champion On Phone To Abcmouse Service
Hi, I am writing regarding ABCMouse.com, listed here on your site: http://allcustomercarenumbers.com/customer-service-number-abcmouse-06532 The email address for customers to submit issues should be listed as email@example.com. Would you please update the information so that we can service customer issues better? Thanks, Jen Abell-Champion Director of Process Development
Ms. Maria Jaquez On Phone To Abcmouse Service
I have been you able to make cancellation on account for abc mouse. I have been charged. From my card and i have not been able to access or open abcmouse at all. Can someone please respond right away. I need to cancel as soon as possible. Is there any other way to cancel.
Dear abcmouse.com customer,
We are contacting you via allcustomercarenumbers.com to inform you that this site is not affiliated with abcmouse.com. Messages left on this page are not forwarded to our customer support department.
If you still have an open inquiry, please contact us using one of the following methods:
1) click on the customer support link on the bottom of our site, www. Abcmouse.com.
2) call the customer support department directly at (800) 633-3331.
We are available monday-friday during regular business hours, pacific standard time.
Ms. April On Phone To Abcmouse Service
Why is it difficult to get in touch with a LIVE person at abc mouse? Customer support never picks up, they say email us. I want to know why I was billed AGAIN? It's so annoying you can not get in touch with anyone. Even trying to post this complaint is difficult.
This is a scam. You should go to the internet to search for Abcmouse cancellation. People have a hard time to stop being billed from this website.
Ms. Tara Gilchrist On Phone To Abcmouse Service
I have been billed twice and I would like a refund. I do not want my credit card automatic drafted from my account as of 11/06/2013 without being notified. And it was the $99 charged on my Master credit card. I also paid the $59 on my Vista.
Mr. Gordon On Phone To Abcmouse Service
I have called numerous times and have left numerous email messages requesting that someone contact me about cancelling my subscription, with no response.
I would greatly appreciate a call back immediately.
Ms. Tameka On Phone To Abcmouse Service
Why is there not a call center when you call it goes straight to voicemail? The first month of my subscription should have been free and then the promotional 12 month offer is a rip off I want my money back and my daughter will not be using this site please contact me at firstname.lastname@example.org, this site hasn't even been used for over a day still within the 30 day free subscription so again I WANT ALL OF MY MONEY BACK
Ms. Jean Anderton On Phone To Abcmouse Service
I tried to complete a purchase of abcmouse for my granddaughter, but because I was not willing to give out the mother's name and contact information I did not finish signing up. However, my credit card was billed, but I cannot even get on the site. Please cancel what ever it was that I purchased and refund my money. Thank you.
Ms. tonya On Phone To Abcmouse Service
cant login and every time I put my email in it takes me to wrong password. I haven't been able to login for months and it is really frustrating me . I am paying for something I can not use and my year is winding down and I only use it twice.
Ms. cautious parent On Phone To Abcmouse Service
Well, I am being charged although I've cancelled three months ago. Apparently, this is a frequent issue with abcmouse. I want my money for August September and October refunded to my account. I've cancelled through the site twice and on the voicemail. Maybe abcmouse is more interested in theft than anything else.
Ms. Luba Kuzin On Phone To Abcmouse Service
Please cancel my account, I've been using your program for about a year. My daughter in school now and she doesn't play. My account # is email@example.com. Thank you
Ms. Danielle Norton On Phone To Abcmouse Service
We signed up for abc mouse last month on 9/24/13 under the understanding that we could cancel before the first month had expired. We were able to access the site on a few occasions, but, not in the last week. Because of the software issues and because my son is not old enough to appreciate all of the options, we would like to cancel our account at this time. We have called and left a voice mail at 866-986-8877 to call us back at 847-845-4329 on Monday, October 7, 2013. If I am not contacted and allowed to cancel and receive a refund, I will follow through with a dispute through my credit card company, Capital One.
Ms. Michael On Phone To Abcmouse Service
I am not able to sign in anymore. I have paid you for one year. Also, I spoke with one of the customer and she told me that I can get two years for the money I paid. Please advise. The email associated with the account is firstname.lastname@example.org
Ms. tyisha On Phone To Abcmouse Service
Please discontinue my service i was.suppose to have the.first month free, but i was charged and would like to get my money back i can be reach at email@example.com
Ms. Pat Hoffman On Phone To Abcmouse Service
want to cancel 30 day free trial under Bombay25@outlook.com...cannot get confirmation that I can cancel it...already called credit card company and alerted them to transaction dispute. Please call me at 419 209 2401
Mr. SANDEEP GUPTA On Phone To Abcmouse Service
I have been unable to login to my Account,
And my credit-card is being charged continuously -- for six months now,
Please stop my Subscription,
Have been unable to contact customer service at 1-866-986-8877
Ms. Heather and Delilah Samuels On Phone To Abcmouse Service
I have tried multiple times to reset my password. I receive the email link, create a new password and attempt to log in, but the new password won't work.
I would like to cancel my account.
Ms. Catherine Lee On Phone To Abcmouse Service
Trying to download the $19.95 deal for ABC Mouse to my Ipad. Have entered my info twice and it just keeps processing and not doing anything. What is the problem.
Mr. omar owen On Phone To Abcmouse Service
membership ended December 2012 . abc mouse still taking money out my account.please refund my money and cancel it, my child is 6yrs of age . no longer need this program thanks. please contact me at 8455630918.
Ms. chelsea clark On Phone To Abcmouse Service
My name is Valerie Addison I do not know who you are or how you got my bank card information I have not order anything from abcmouse.com and gave no one else permission to use my account. I will be contacting the bank and a lawyer Ican be reached at 352-527-1001 or352-246-4225 thank you Ms Addison
Ms. cynthia Hall On Phone To Abcmouse Service
please cancel my ABC mouse acct A.S.A.P. WE HAVE ENJOYED THE PROGRAM.
Mr. Ron Mattox On Phone To Abcmouse Service
We can not log in as we usually can. E-mail is unchanged. Can you please help us get connected?
Ms. Christine Durham On Phone To Abcmouse Service
I am noticing a pattern of money being taken from accounts with people not being able to use them. I had good results when I used this site however I haven't been able to do so for a while. Please cancel my subscription immediately. I do not know what is happening with the company, but I do know that all these people are having similar issues. You might want to clear them up so we do not get the wrong impression.
Ms. Rachael Davis On Phone To Abcmouse Service
The site is slow and I am unable to cancel my account because of some website issue, I guess.
Ms. Jones On Phone To Abcmouse Service
Please discontinue my membership effective today please. My kids love your website, but now that school has started, there is not enough time for them to play your games. Please contact me at firstname.lastname@example.org
Ms. Mary De Jesus On Phone To Abcmouse Service
My name is Mrs. Mary my account is email@example.com I want please to discontinue my account I do not have my free month yet when you already star charging me 19.95. PLEASE PUT MY MONE BACK AND DISCONTINUE MY ACCOUNT. Please contact me 404-200-5854
Ms. Ms Donna Ortiz On Phone To Abcmouse Service
I am trying to cancel my account my kids do not play with it at all my email DONNARIOJAS@GMAIL.COM PLEADE CALL ME @ 214-690-5258
Ms. 7733088389 On Phone To Abcmouse Service
Hi my name is Porcha H and i am having troubleshooting the website and i want a refund on my money because they took out money and they told me the first month is free. Please call me at 7733088389. Thank you
Mr. Krishna On Phone To Abcmouse Service
I emailed asking to cancel please do that for firstname.lastname@example.org... We really think this was a great tool... Other level of education is the reason for cancelation. TY, Krishna/
Ms. Sarah Blueitt On Phone To Abcmouse Service
Please cancel my membership from 8/19/13. I want be able to use it. Please do not take money from my account because I have cancelled.
Ms. Angel On Phone To Abcmouse Service
I need to cancel my order due to my I pad can not work it says it's not compatible with your program please contact me as soon as possible I was charged $60
Ms. mia marque On Phone To Abcmouse Service
Wanted to cancel abc mouse my daughter is six years feel that she need something more advanced I want to discontinue membership miae17@hotmail. Com
Ms. Linda Bartlett On Phone To Abcmouse Service
I have been trying to canceal since my 30 days were up. Still being charged. Please stop my membership. Thank you
Ms. MARIELLA MCBRIDE On Phone To Abcmouse Service
Please cancel my subscription. My email is: email@example.com. The site seems to not be working for me or letting me in. Please let me know when this is taken care of.
Please cancel my subscription.
CANCEL MY ACCOUNT AND REFUND MY MONEY PLEASE..
Ms. vassar7 On Phone To Abcmouse Service
Hello, I emailed customer service about refunding 19.95 to my bank acct and have not gotten a response or refund. I called and left a message about this issue, hopefully this will get my refund going. The last time we used ABC Mouse was February or March of 2013. We have moved have a different email and internet provider and I never signed up again for service, but your company took $19.95 from my bank account September 2013?!? Please refund, my son is special needs and this site does not work for him. Please refund as soon as possible Thank you.
Mr. Pamela Swaney On Phone To Abcmouse Service
I have requested link to change password. You send, but without link to click on. My Grandson is waiting to play ABCmouse. Please send link for new password, please. firstname.lastname@example.org. Thanks.
Ms. Patricia Chobot On Phone To Abcmouse Service
I signed up for ABC Mouse near the end of August, 2013. I was supposed to be charged $7.95 per month each month and the first month was supposed to be free. Instead my checking account was charged $30.00 which does not add up. I was hoping you could explain this to me and possibly rectify it. My email address is email@example.com or firstname.lastname@example.org. My cell phone number is 973-294-6698. I did leave a message on your phone last week and never heard back from anyone. Please respond.
Ms. Brenda newton On Phone To Abcmouse Service
Our computer crashed shortly after we got our membership. Were paying for something we aren't able to use at this time. Please cancel membership.
Ms. Tina Clark On Phone To Abcmouse Service
Over billed I updated my card info then I was charged $7.95 then I signed up for $19.99 x three months special. Was I supposed to be billed for $7.95 or not? I have tried calling and sending emails, but still no response!
Ms. Nara On Phone To Abcmouse Service
I want to cancel my account and can not do it on you web site.Can you please help me to cancel it.My email is
I also left message on your voice mail.
Ms. Joy On Phone To Abcmouse Service
Hi, I purchase and download abc mouse.com May 28, 2013 and it said that it will be for one year, but when I check our apps we need to download again. How it can be? We pay for one year, but it just only for actually three months.....
Ms. Sheetal kinkhabwala On Phone To Abcmouse Service
Please cancel my membership and stop charging my credit card as my talet does not seem to support your app and my kids aren't able to use abc mouse at all!
Mr. PAUL On Phone To Abcmouse Service
CUSTOMER SERVICE IS A FAX MACHINE
I WANT TO CANCEL THIS ACCOUNT
IT DOESNT WORK
CANCEL IT OR I WILL REPORT YOU TO MY CREDIT CARD COMPOANY
Ms. Kymora Lynn On Phone To Abcmouse Service
I signed up for one month free trial yet your company has been charging my account. I have been trying to cancel repeatedly. Please cancel my account and DO NOT TOUCH my account again!
Ms. sabah On Phone To Abcmouse Service
I do not have a printer, and one of the lesson asked me to print a picture, but now I can not move ahead with any of the lesson, without printing.....now I wish to discontinue with the membership
Ms. Pat Larsen On Phone To Abcmouse Service
unable to cancel subscription online. Tried through My Account, but your home page kept coming up telling me my PC was not compatable
Ms. Eleanor porter On Phone To Abcmouse Service
I cannot access the store in the abc mouse app, or log in when prompted to change the settings.
Mr. Mary On Phone To Abcmouse Service
I need to cancel all charges for my account IMMEDIATLEY. This is the 3rd request.
Mr. Arturo Lara On Phone To Abcmouse Service
I need to cancel the service. Please. Disconect me from this service. I already did long time ago, but you guys are still pulling the money out of my credit card.
Ms. roben twigg On Phone To Abcmouse Service
I keep trying to get my password--says it will send me a link, but never does---I have paid the last three months and not been able to use it---I am at email@example.com----Please contact me as it is IMPOSSIBLE to get any contact numbers for you.
Ms. Kate On Phone To Abcmouse Service
Please cancel my subscription. My email is firstname.lastname@example.org. The site seems to not be working for me or letting me in. Please let me know when this is taken care of.
Mr. Andre Waterman On Phone To Abcmouse Service
I can not get access to the website and you keep charging my credit card. I want to discontinue and I need my money back into my account please, my card is being charged twice ,July 2013 and August 2013 both for 19,95 . I need my money back right now please.
Ms. vicky Ramirez On Phone To Abcmouse Service
Yes I wanna cancel abcmouse.com because I have a android cell phone and a android tablet I do not have a computer nor laptop is there any way you guys can please help me cancel it pleas call m back to 956 9054219 my name is VickyRamirez my email is email@example.com please respnd back please
Ms. Nalah On Phone To Abcmouse Service
I need my account cancel you are not answering or allow me to cancel my account. Please i need my account cancel my email address is lindstapha@ Yahoo.com phone number 8016948551 i need someone to please contact me soon
Ms. Not Happy Momma On Phone To Abcmouse Service
I've been trying to access my account through parent section, the only section where you can cancel your account, but the password box doesn't let me type any thing. My keyboard works. I can type anywhere except in that password box to access the "my account" page.
Ms. Nicole kitchings On Phone To Abcmouse Service
I am trying to reset my password I have tried numerous times and it never sends me the link
Dfknnk@comcast.net Phone 4232806648 thank you Nicole kitchings
Ms. Jennifer On Phone To Abcmouse Service
I would like to know why was my debit card charge when it sppose to ne first month free. My email is firstname.lastname@example.org
Mr. Dwyke Williams On Phone To Abcmouse Service
I signed up for year subscription at three payments of 19.95. after two failed attempts to get the third payment cleared, I contacted online support and ask that a payment be taken while there were funds available in my account. I was told they were not able to take a payment manually. My status the goes to month to month, so I click the upgrade button and get charged 59.95 instantly. I want to know how I can get my two previous payment of 19.95 refunded.
Ms. tiawana On Phone To Abcmouse Service
I want to close out my account today
My # 9099994370. I will no longer be
Useing adcmouse.com. Thank you....
Ms. Myriam auguste On Phone To Abcmouse Service
Please I try to cancel my membership and cannot do it online. My son is going to first great and do not need that program anymore. My email is email@example.com. I kept cancel, but you are still getting my money from my bank account. Please do it.
Ms. mary savage On Phone To Abcmouse Service
I have not been using this website, yall are charging me too much for this,and that is so wrong going in my bank account taking my money, this a rip off... please call me 903-487-8573 and my email is firstname.lastname@example.org, but ill rather talk too someone in person because i want all my money back...thank you
Ms. Sheila allsup On Phone To Abcmouse Service
Please close my account
I just signed up August 31, 2013
Please cancel my account on the name of Sheila R Allsup and put it on my Visa card that I used to join.
Thank you for your time
Ms. Valerie Bienaime On Phone To Abcmouse Service
can someone please contact me @ 9548648410 I just wanted to try out the free trail and you guys ended up collecting 19 and
change out of my account I want to end this so call member ship
Ms. Shauntelle On Phone To Abcmouse Service
Ticket machine is not working today for all assignments. Also, once we finish an activity.....It won't mark it as DONE. Therefore, we cannot move forward on our learning path.
Ms. venissa On Phone To Abcmouse Service
Hi I send out for your programs have been charged for it, but I never use it because he told me that and the month af and the month after I try was charge disconnect thi this account immediately an I would appreciat I would appreciate it
Ms. katrina phares On Phone To Abcmouse Service
I purchased abcmouse for my son a few months ago and cancelled it the same day. You guys have been taking money out of my bank account, and i do not appreciate it. I want all my money refunded to my account please. My name is Katrina Phares email is email@example.com and my phone number is 6194717018.
Ms. Kaydian On Phone To Abcmouse Service
I cannot get through to customer service so please me at 8763564270. I just signed up for a year, and I can not use the service, I want to discontinue immediately, thank you.
Ms. Kaydian On Phone To Abcmouse Service
Please discontinue my service, I have completed my registration however it now telling me that I can not commence the program because my I phone four is not compatible
Ms. deanna coakley gonzalez On Phone To Abcmouse Service
I will keep tryin to get intouch with anyone about my account. I should have one month free as it says. ., but I didn't mind paying 7.95 a month, but YOU CHARGED MY CARD 40.00 $$$$ Why??
If this is for a year then it should be said, but only said 7.95
I am not happy with the over payment.
Mr. rayshawnda On Phone To Abcmouse Service
I canceled my.account.and I am still being charged i asked you all not.to charge my.account anymore i would appreciate it if someone would contact me to resolve this issue.. My phone number is 619 408 2224 thank you
Mr. John Flowers On Phone To Abcmouse Service
took money out 19.95 an an i ask to replace it bk on my credit card. because i told them my son is 6yrs.old an will be in the first grade when school start bk. his level is way above kindergarten. so please refund my money
Mr. john On Phone To Abcmouse Service
HI I signed up for abc mouse two weeks ago for the 30 day trail membership and its off already.. please get back to me my number is 978-728-8155
Ms. Marisol On Phone To Abcmouse Service
I tried calling your customer service number and could not get through to a person.
I have been wanting to cancel my subscription because my son really does not play it. I should have had the first month free, the second month should have been free too due to that someone enrolled from the email that I sent out. I was wondering if you prorate the month since when I cancelled it said that the account would be active until August 2. I would appreciate if you could kindly email me at firstname.lastname@example.org.
Ms. Eunice Adeleye On Phone To Abcmouse Service
please i want you to discontinue my membership for now, I will contact you in the future to re-join.
Thank you for your service.
My email is email@example.com
Ms. Luana On Phone To Abcmouse Service
I do not know how to get into games. I think I signed up and my credit card is being billed, but I do not know how to use it. Please call me 818 970 6742. Laserlauna@yahoo.com