Complaints and Reviews of Instagram
Mr. Mikey weatherly Says
Im am an active instagram user my name is mikey_weatherly i have some very mean people making fake accounts of me the fake account is big_mike60 i would appreciate it if u could take there account off line so no one thinks it me , thank you very much
Mr. danealhycarl Says
Hello instagram I have 1 problem about my istagram...I currently use samsung galaxy note 1 android 4.2.2 ...the problem is i can't use video in instgram when i use video record that say "cannot connect to camera" please help me out...thank...
Ms. iPhone Says
My instagram app on my iPhone says my account has been disabled, as well as anyone else who try's to login off of my phone, but we're all able to login on other apple and android devices. It's been this way for about 9 days now and I'm beginning to want to delete my instagram as a whole altogether.
Ms. Jeanne Braby Says
Someone is impersonating me on Facebook . I am on Facebook. My name is Jeanne Braby and this person is using my profile picture and name from my Facebook account on an Instagram account. How do I file a report? Your website is confusing. What information do you need to remove this fraudulent account? My email is email@example.com
Ms. Cristal Gonzalez Says
My sister is being bullied on Instagram. She does not know this girl and it needs to stop. I have tried to tell her off and she continues to make rude remarks against my sister. My name is Cristal Gonzalez my phone number is 716-715-2715 please call me. I left a voicemail to the number above as well.
Ms. Alice Hikari Says
HELLO! Instagram, your new update isn't compatible with my phone anymore. Please please make your update reasonable with people with only android phones as well. It's unfair that iphones can do this but my phone cannot I'm so upset.
Ms. Dina Jaroudi Says
Hi instagram team , the reason I'm contacting you is because someone is messing around with my account (my pictures are being deleted ,my friends are being unfollowed and changing my password). I tried resetting the password by email but I forgot which email I had when I signed up for instagram and I tried resetting it by username but I can't recieve anything ;keep in mind that I didn't link instagram to Facebook
Please help I don't want to lose my account :(
Contact me Dinaeljaroudi@hotmail.com
Ms. brittany Says
I have not been able to log onto my account because it has been disabled. I haven't posted in a few days and I have not violated the terms so I am confused as to why I cannot log on. I tried making a new account but it says a user with that email already exists, but the support page says I'm allowed to create a new account with the same email if my account has been disabled. I have tried contacting instagram but its almost impossible and I'm confused as to how this happened. Anyone that can help or give me a contact email/phone number I would greatly appreciate it
Ms. Ashley Says
Hope I can help and I do mean help and I do mean hheellppp. Ok if u wanna know my account that I made for my cats has been disabled and I got no idea why so then I made another account and that one got disabled then after that one I made another one and that one got disabled so why are they getting disabled like what's with that I did nothing wrong on it the only things that I posted on it was CATS PICTURES LIKE WHAT'S WRONG WITH THAT!! I hope you reply soon cause I'm getting really pissed
Ms. Melissa Yap Mendez Says
I was replying to birthday greetings to me yesterday July 27 at around 3pm Manila, Philippines time and instareposting posts and birthday tributes to me when all of a sudden when I looked on my feed it said "error, you must log in".
I never logged out on my Instagram and I was perplexed however I tried to log on but it kept saying invalid username/password. I tried pressing forgot password. I used my username realmelissamendez and I was prompted to send password reset email which I tried to do but I couldn't recover since my email firstname.lastname@example.org had been deactivated.
Ms. cam hen Says
I cant login to instagram on my phone only. I can login to my friends and families phones but when I try mine it doesnt work. I unistall it then install it still doesnt work. I love using instagram but I did not.violate any terms or services which is obvious if I can sign in to everyone else phone but mine. I have a tmobile G2X.
Ms. Isabelhaddad1 Says
I posted pictures on my Instagram and when u go on other people's Instagram there not there but it shows the number of pictures I posted including the pics that aren't showing up but no one can see them anymore they could earlier but not now its bothering me a lot!!!!
Mr. Will Says
Recently, an account called @jesussavesbro was deleted. It was a very good account filled with quotes and Christianity pictures. I call this stupid for you to delete it. Instagram is a diverse social network. And this was filled with good things and you should be ashamed with yourselves. You dare to delete accounts with Christianity images and quotes but yet won't delete the bad ones such as this one were a guy posted pictures of dead dogs and said he hated them and skinned them. The IG team should be ashamed and is yes, stupid for deleting the account @jesussavesbro
Ms. Mandy C Says
@uglygurll234 created an instagram profile to cyber bully my best by calling her really bad names.I want this account to be deleted by instagram officials. people have reported them but the account still is there and I don't know why. Thank You
Ms. Jennifer Rodriguez Says
My name is Jennifer Rodriguez and i have an issue where my ex hacked into my email & took over my IG. He changed my password & my email associated w| the IG. The username is now yourstruly__xjenny. You guys can check my original email was email@example.com. I want that page to be either deleted or under my control again. I've made a new IG w| videos explaining how my IG was hacked & still he's constantly stealing my new pics &putting it in my old IG.Now is causing me &my family danger because he is hitting up people giving out my info & address.You guys can email me or at my cell34797570
Ms. Jennifer Rodriguez Says
My name is Jennifer Rodriguez and i have an issue where my ex hacked into my email & took over my IG. He changed my password & my email associated w| the IG. The username is now yourstruly__xjenny. You guys can check my original email was firstname.lastname@example.org. I want that page to be either deleted or under my control again. I've made a new IG w| videos explaining how my IG was hacked & still he's constantly stealing my new pics &putting it in my old IG. Now is causing me &my family danger because he is hitting up people giving out my info & address.You guys can email me or mycell3479757090
Ms. Neelie Says
My app keeps crashing when I try to upload the same picture. I can upload every other picture just fine but one picture doesn't go. I run two accounts and help out a friend on a third. I also have been seeing information about deleting unused accounts? Is that even true? I tried to send an email to Instagram directly but it said that the email address I sent it to is no longer in service, which is utter bull sh*t in my opinion.
Ms. catherine welch Says
There is a fake page posting naked pictures of my child I want it deleted we have reproted and it gets deleted but they post the pics again the name is blast_yo_ass2 I would really like if you could handle this before I have to go to a higher power thank you
Ms. Trinity Howell Says
I logged out of my Instagram to let a friend log onto theirs but when I tried to log back into mines it said my account was disabled!! HOW DO I FIX IT PLEASE INBOXE ME @ email@example.com please help I have lots of picture of my little sisters and they live far away from me so please help
Ms. Sharina Says
I am not myself on instagram but a very good friend of mine (xxxhoneylovexxx) is being subjected to cyber bullying by an unknown instagram member (honeykocaiin), I have huge concerns about this despite the pictures being reported by herself and other insatgram users the site do not seem to be taking them down, these comments to honeylove's picture are causing her great distress... also unbeknown to honeykocaiin honeylove has battled with an eating disorder for a number of years... this bullying could cause her to have a relapse, as a result of all the stress she is feeling at this...
Ms. Amanda DB Says
My username is amanda_12_1998. If have been trying for the last 2 days logging in, but it just won't let me. It keeps saying that Instagram has secured my account. I have tried at least 3 times sending a password reset link to my email, of which I did and was successful each time.
The problem I am having is with each different time (yes I was very careful typing it in) it tells me account is secured. My email is firstname.lastname@example.org. It is very frustrating and your Instagram help center is not very helpful. I've had to google search and found this one. I hope you answer.
Ms. kgardner Says
My account got disabled. I'm not a person who posts nudest pictures on there. It's social media to show my friends what I'm up too. I'm furious it's been disabled! As I have no idea why. Can you please contact me at email@example.com as I would like to use it again as I can't set a new one up as my email is linked to it.
Ms. Sheryl Says
I never joined Instagram but since my daughter is asking people to put wedding pictures on it I tried. I can't get in because I was told my email already had an account. I don't know my username or password. I asked for a password reset and it emailed me but said "Hi mc_kenna03" or something like that, and that is not me. I tried to remove my email address from that account. I downloaded the program on my android phone and couldn't get in Now the link to remove my email address from that person is invalid. And the Capicha thing keeps telling me I got it wrong when I know I didn't. Help.
Mr. Yasmine Says
Hi instagram I have an account with u instayasmine and have my password, one time u decided to reset my password and unfortunately my gmail account got hacked and don't can't log in to check the new password. Please give me back my account with my old password thank u. U can call me on 3102102858
Ms. Meg Says
Hi. I have a problem with the number of accounts I am following... When I click on the "followers" tab on my profile, only 2 accounts show up. Meanwhile on my profile it says I am following over 200. Help, please!
Ms. Meg Says
Hello Instagram! I have a problem with the number of accounts I am following! When I click on the "followers" tab on my profile, only 2 accounts show up. Meanwhile on my profile it says I am following over 200. Help, please! Email me : firstname.lastname@example.org
Mr. Isaiah Lobelo Says
My email address needs to be changed please call me at 201 259 9515 I don't want to crest a new account my email address I was using is isaiahjlobelo email@example.com.
I need to give you my new email address to attach to my account its firstname.lastname@example.org.
Mr. norman Says
I'm having trouble logging in instagram keeps telling me to type my username and not my email. I don't know my username by heart, if someone could please get back to me. @normanbakermgk or Ryan_love06@hotmail.com thank you
Mr. Ammar Says
Hi customer team , got a problem with my account , whenever I write a comments on my own pictures , or replaying back comments received from others . All comments are removed and don't remain and disappear , please advice me , my account name is : bo3amrah , my email address is : email@example.com
Ms. ClaudiaZ Says
Dear Instagram Support,
Since this July I have tried to create an Instagram account but came across a few problems...
I sent an email 2 months ago explaining my situation but I have not received a response.
When I try create my account, it says that my email has already been used. However, I have never tried making an account with this email address so I do not understand the confusion.
I would like to hear back from you at your earliest convenience.
Thank you in advance,
Ms. Annie Allen Says
Hi there is an instagram account called girlythingsthatyoulove and they have stollen my photos. They added me and then liked my photos then stole them for their own page. Please please please tell me what I can do?
Mr. Ricardo Says
Hey instagram i think my instagram is hacked im following 17 people and ot shows that im following 53 and sometimes i like orher people photos wich i didnt if u can help me let me know cause i dont want to delet my insta :(
Mr. Ricardo Says
Hey instagram i think my instagram is hacked im following 17 people and it shows that im following 53 and sometimes i like orher people photos wich i didnt if u can help me let me know cause i dont want to delet my insta :(. My instagram username is ricardozogheib. If u can plz reply at firstname.lastname@example.org
Ms. Lorrie Says
My daughters acct was hacked and the user name and password was changed. The email address has been hacked as well I just want the acct deleted . Please help. Contact me at email@example.com. Thanks in advance..
Ms. Olivia Weng Says
Hello Instagram team, my account has faced the emergency situation ,I have no idea why my account has been removed for no reason,plz hellllllp or contact me firstname.lastname@example.org
Mr. giovanikboy Says
Child porn I emails u b4 about child porn I u asked me for more information. I dnt have the girls in trouble off her mum I asked if u can remove. It u won't plz remove it why do u allow child porn. The instagram is gypsyboobawards my email is email@example.com
Mr. Shana Says
Hi instagram, I haven't been getting the email to reset my password and I can't get into my instagram because I forgot my password. Can you guys please send me the reset link or call me so I can do it manually? My number is 3108669541
Mr. Temeris White Says
I need to speak to someone. Instagram signed me out of my Instagram and now I can not log back in. They said they sent a password reset to my email but my email is deactivated and I can not get on it. I need Instagram to give me the password or let me sign in. This is ridiculous .
Ms. Camellia Says
There's a fake page of my sister which is a nudity pic and needs to be taken Down immediately. It's ruining her life and bulling her as well and I'm family is be harassed cause of the provocative photo. User name: jamaicanbomshellaslut
Ms. Emma clark Says
I have a problem w/ Instagram.Im locked out of Instagram and when I registered I must have put in the wrong email or typed it wrong and I was wondering if you could send me my password @ firstname.lastname@example.org
Ms. tianna s Says
my instagram account is connected with an email i dont remember and i restored my iphone, it went to the sihn in page& when i went to reset my password u only give me the fist and laast letter of my email and it doesnt help still, i want to connect it with yahoo so i can get my password and use my account again. please help , thank you
Mr. Foxfosho Says
I had to start another account becuz I can't remember my password but I I don't understand your it couldn't send me a reset to my recovery email address. Kennard Terry username is foxfosho and demethickmon@yahoo is my recovery email. I hope yall can delete my ibstagram account in face book and help me recover my first ibstagram account.
Ms. Shala Says
I deleted a picture from my instagram account, however, when I deleted it instead of disappearing the picture just appeared as a white box. I no longer have the option to delete the picture. my instagram name is @_shalaaa could you please remove this photo?
Ms. Yu Ying Ng Says
I am always told that my account is being secured. I didn't have any intention about changing my password But I am always told to.change it. It's jobs troublesome as I have to always think of a new password. My user name is ngyuyingz and my email is email@example.com please reply ASAP.
Ms. Julibel Says
My account no longer exists and this is an outrage. All my photos were of myself and family and therefore there should be no reason as to why it has been erased. I am bet upset about this. My account should be fully restored since I have done nothing wrong on my account.
Ms. Yaris padilla Says
Hi Instagram team! Since yesterday I have a problem at IG , I post a photo and my friends can't like the photos and when I go to erase the picture I can't ,, it says -- no Internet connection .... But I have Internet connection in my iPhone so I don't know what is happening , please could you help me ?
Ms. Che Ceaser Says
Hello my name is Che and my username on Instagram is gottaluvche. My account was disabled for some reason I don't understand why. It is saying username not recongnized! Can u enabled my account please. I may be contacted via email. Mschecsr@gmail.com
Ms. Alyssa warr Says
I have a really important video with me and a celebrity and he kissed me on the cheek in it. When I hit post it said "failed" . Usually when it says "failed" I can hit the little refresh/try again symbol and it starts to load again! But now when I hit the button it does nothing, and I really need it to post, it means so much to me! I've tried turning my phone off and clearing my apps. I don't want to log out because I'm afraid it will be gone forever! Please help me! My user name is _alyssalayne_
Mr. Mike Stack Says
My IG user name is hippie_g and my email is firstname.lastname@example.org. I signed out of my account and I went to sign back in and it gives me a message saying : To secure your account, we have reset your password. Please tap Forget Password below and please follow the intructions to access your account.
I don't know why you are resetting my password WITHOUT my knowledge, I would sign into my email account that I signed up with BUT yahoo recycled my account and I never got to put in my new email address. I never changed my password. I would like to have access back to my account.
Mr. Calvin Childs Says
My Instagram name is @glamourphotojournalist I am unable to comment, like or reply please get my account back on track. It's been over a month. I've tried everything including updates using a different device you name it I tried it.
Here is my info 215-978-6998 call anytime
Ms. liz manzolini Says
i have contacted you many times through your instagram help centre with no reply. i have been harassed by a user on instagram , the user failedtattos has posted a picture from my account that was sent to him by a rival tattoo studio that has been harassing me. i e mailed the user and asked him kindly to remove the picture i never submitted it and it was harmful to my business , my reputation and my customer who is wearing the tattoo . this user just decided it was funny to keep posting the photo with more extremely abusive messages, the user in his profile states to submit a picture through e mail , something that i did not do myself , i have e mails that prove that i asked more then once to kindly remove this image and i did not give him permission to use it in this manor , in this profile you can see that all the comments are very negative someone actually told me to kill myself . all i want is for the user to delete 3 photos he posted
Ms. Victoria Says
Hi instagram my user name is tory311 I put in the wrong email address and now I can not reset my password because it is sending it to an unknown domain. how do I change my email. my number is 416-518-0661
Ms. Bernadette Murrell Says
Hi , my name is Bernadette Murrell and my daughter is Paige Murrell. She was getting in trouble for making a comment that a girl was bosy and took my phone and thought it was a good idea to report herself from my phone instead of erasing from hers because her phone was dead. Can u please unblock her from following me.
Mr. Elias Tsirogiannis Says
Instagram, this morning i tried to open the instagram app and i was not logged in. I tried logging in with the correct username and password and a message pops up saying "to secure your account, we have reset your password. please tap forgot password below and follow the instructions to access your account." I tried to do this step but i had put an old email that i do not remember the name too. If you can please email me the new password that has been set to my account that would be great :)my name is Elias Tsirogiannis and i would really love to get my instagram.
Ms. Samantha Says
Hello my name is samantha. I have forgot my password to my instagram,and the email its sending for me to change my password to is my husbands and hea forgot his password to his email so my question is how can I change my password or get it sent to my email account and not his. I really dont want to lose any of my pictures. Thank you.
Ms. Liara Ortiz Says
I deleted my Instagram account just today accidentally and eanted to know if there is anyway to get it back! I have the password and email. It says that you keep our user content for a period of time. So please help me, Instagram is like my life and it has a lot of sentimental value. I had a couple of followers and a lot of pictures that I do not want to lose.
Please answer as soon as possible. Thank you. -Liara Ortiz.
Ms. Lyza Says
"sorry, an error occurred while processing this request. "