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Zuku Customer Service Phone Number

 : 0 205 205 205 , 0732132200/0719028200
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Zuku

Zuku brand is the leading service provider of cable television and Internet related services in Kenya. Zuku in Kenya has become one of the leading service providers which started the service like WiMAX, with the help of latest hybrid coaxial fibre, SimbaNET, VSAT and VPN services.

Operations


Zuku has been operating many domestic and government organizations in Kenya and Tanzania. The company started out its services in the year 2000 and is headquartered in Nairobi, Kenya. Since then it serves large number of people in different cities of Kenya. Its other central office is located in Nanyuki, Diani, Mombasa, Nakuru and Nyeri. The company provides its all services under the group ‘Wananchi Group Limited’.

Service and Channels


Zuku supports broadband internet, pay-TV and telephony service, etc. in Nairobi. The user can avail the download speed of 8 Mbps with error free connection, high quality of audio and video call, unlimited local calls and others etc. Its other service named as Zuku satellite TV also offers high quality television experience all across the country in digital satellite format. The satellite service is offered in Kenya, Uganda, and Tanzania as well. Talking about the television shows, its consists of 70 different channels on satellite and more than 120 channels on other cable service provider. It covers almost all major channels covering sports which are Fox Entertainment, etc. MTV Base, Nickelodeon, KidsCo, Fashion for young generation people, documentary channels, Nat Geo Adventure, Fine Living Network channels to covers wildlife activities. The postal and official address, email address and phone number (helpline) of Zuku service center and Zuku customer service number is given below. The helpline of Zuku customer service number may or may not be toll free. The contact detail like customer care phone number of Zuku is 0 205 205 205 , 0732132200/0719028200 and the address means physical operational location of Zuku customer service number is Post Box 10289, 1st Fl. Apic Centre, Muthithi Road, Westlands, Nairobi, 00200 Kenya. The website www.zuku.co.ke where you can get more detail about Zuku customer service number.
Zuku Phone Number Customer Service
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Zuku Customer Service Number Complaints and Reviews

Customer care maleMr. Charles Lwanga Says Jun 27, 2014

My decoders are not working. I had requested for one to be disconnected, but unfortunately, they disconnected both decoders. Now i cant watch TV channels, but i have internet. My account number is 104058.
Customer care reply
Customer care maleMr. Sumiy Bamel Says Aug 03, 2014

My internet is working very slow and keeps disconnecting. Can you please check the same as i am suspecting issue with internet modem. My account number is 96161 and i am residing at e-53, kengen rbs apartment.
Customer care reply
Customer care maleMr. John odhiambo omondi Says Sep 01, 2014

Hello, I will be away from my zuku decoder for sometimes. I therefore request you to deactivate my account for sometimes. The account number is 467051 .
Customer care reply
Customer care femaleMs. Irene Owili Says Sep 28, 2014

Hi zuku customer care team, i paid my bill on friday 26th September and received a message confirming the payment. 48 hours later am still disconnected! my account is 98315, can somebody explain what could be the matter?
Irene.
Customer care reply
Customer care maleMr. Benjamin Gitoi Says Oct 14, 2014

We have been trying to access merchant energy outlook to no success hence we have a domain with you. We need to access our mail at info@merchantenergy.com
Customer care reply
Customer care maleMr. Lawrence Says Oct 24, 2014

Kindly give us a contact we can easily access you. I have been calling the above number and several others, but the feedback i am getting is really disappointing. Not in service. We need urgent connection at Nyali Kenol station. Call me on 0727 557 802 ASAP.
Customer care reply
Customer care maleMr. Errol Fernandes Says Nov 01, 2014

re account number 59682. I wish to report internet and TV services have been off since yesterday, there has been Zuku Staff on sight after which the connection to all services have gone off.
Customer care reply
Customer care maleMr. Deogratius Dotto Says Nov 22, 2014

I am your customer i have lost my Zuku account number my name is DeogratiusDotto and the pin of my decoder is 4340.
Customer care reply
 
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