Zenni Optical Customer Service Support Information

(800) 211-2105    call by skype, if installedZenni Optical, Inc. 448 Ignacio Blvd, #332 Novato, CA 94949, United States.service@zennioptical.com   Click to Gmailwww.zennioptical.com

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More Customer Service Information

Address Location of Zenni Optical:


Zenni Optical, Inc. 448 Ignacio Blvd, #332 Novato, CA 94949, United States.

Customer Care Contact Detail of Zenni Optical:


+1-800-211-2105

Fax Number of Zenni Optical:


This is the fax number of Zenni Optical to send any request regarding the products of the company. 1-415-883-7020

Email ID of Zenni Optical:


service@zennioptical.com
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Zenni Optical User Queries

Customer care male
Tom SciolettiJun 20, 2016

189510874
Zenni made the left lens upside down and now wont honor the warranty because the warranty has expired. How to win friends and influence people. Never will purchase from Zenni again.

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Customer care female
Allison SharpJun 19, 2016

I still haven't received my glasses. They were mailed thru Hong Kong Post and the website is not reading my tracking number. Please call me as soon as possible, so I can find a solution.

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Customer care male
Rajan H. KarnaniJun 02, 2016

Greetings to you. I recently ppurchased a progressive eyeglass from you (order number 0378480477). The problem i have is that it is too small for my face. I have ordered quite a few from you without problems. Can you please rectify this. I am kindly requesting a change of the glasses and i understand i need a return authorization to return it and have a store credit. I will try to order more correctly the next time. Thanks. My E mail address is rajkarnanimd@gmail.com. Thank you and awaiting the RA at your eaarliest.

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Customer care male
Tod JensenMay 19, 2016

I cant see with my new glasses that I got from you. What can I do or is there anything I can do? They are blurry. I did get the progressive bifocals, but i cant get them to focus.

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Customer care female
lindseyDec 29, 2015

Been trying to contact someone about my glasses i ordered that are incorrect i have called multiple times and sit on hold

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Customer care male
Henry TkachukNov 30, 2015

I bought my last prescription glasses from your company (Ontario based). I can’t remember the name of the city in Ontario. My question is this: One of my lenses got a small scratch. I would like to have it replaced. I have the Doctor”s prescription. How would you suggest I go about replacing the lens? Henry.

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Customer care female
Karen AmmermanOct 27, 2015

I would like to order a pain of single lens sunglasses. The frames do not offer polarized lens, only clip ons. Would you be able to make, Frame:560325 with a polarized lens?.

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Customer care male
Matt PritchardSep 30, 2015

I've been trying to order a new pair of glasses for two days from the website and keep getting kicked off the site before I get very far. No other website is doing this so I know it is not my computer. Furthermore, I have no recourse through customer service since all orders are placed online.

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Customer care male
Rc ThomasSep 26, 2015

I lost snap on sunglasses to frame @540911. I need two more pairs of the sunglasses. Please tell me what to do. Rc Thomas .

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Customer care male
David ChambersJun 12, 2015

Your phone number is not working. We have tried multiple times. We are looking and or needing transition lenses. We need four pairs of glasses and need help, please.

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Customer care male
Brent PearsonFeb 20, 2015

I have called four times today and each time there is a greeting followed by goodbye. Does this mean that there is no one at Zenni?Where is customer service.

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