Complaints and Reviews of Zain Saudi Arabia
Mr. Marvin Punzalan Says Jun 03, 2014
This is my first time to buy internet sim card but i am not satisfied because the connection is always time out. Theres something wrong with my samsung s7562? my zain number are 0831032243431 and iccid numbers are 8996604211679560847 if needed the kit code is 00479623918 (5gb) in 3days i suffered for very bad connection.
Kindly give a little attention for this kind of problem. Thanks.
Mr. Mhd Bassem Roumi Says Jun 03, 2014
I purchased a sim serial# 8996604211501922516 with 4g modem in contract# 1000257825 date 31-05-2013 for one year but, the service stoped before about one month from the expected date 30-05-2014. Therefore, please cpmpesate the lost one month of the service before renewing my subescrition.
Mr. Sabayek Thanku Says Nov 30, 2013
Thank u zain for ur Excelent service in saudia.
Mr. muhammad sibghatullah Says Oct 09, 2013
I would like to remove all packages.i scratched card yesterday and put credit in my mobile put I cant call because card date expired balance still remain 8 Saudi riyal
Mr. Pappu Gopal Says Oct 05, 2013
i was using zain phone number 0591735043 and to day it suddenly shows number not in use can you restore it so that i can recharge and use it my alternative number is 0567046367
Mr. Usman Says Oct 03, 2013
I was use to to use zain sim in sa . Now these days. M in Pakistan I want to use my SIM card but
My balance is finish . So I want to know how can
I recharge my SIM card plz let me know
Mr. zakaullah khan Says Sep 29, 2013
till now no action has been taken.
area = Azizia near Panda
inside house is difficult to contact "NO SIGNAL" or message phone is switched off.
kindly do it soonest.
Mr. zakaullah khan Says Sep 29, 2013
i am a regular customer using zain sims in phone and DATA net but since last 2 week i am facing the call out and receiving problem in both normal phone and data sim .
kindly do the needful other wise i have to switched other available services.
i am living in aziza near Panda.
it is very diffucult from inside the home to contact out side or to call to family members.
I CONTACT NEAR CUSTOMER SERVICE IN panda BUT DID NOT GET THE CLEAR THE REASON.
Mr. QASIM RASOOL Says Sep 24, 2013
SIR MY NUMBER IS 594922311
I RECEIVED CALL BUT WHEN I CALL TO ANY NUMBER CALL DISCOUNTED I CHANGE MOBILE BUT NO PROBLEM SOLVE I THINK PROBLEM IS IN MY SIM CONNECTION PLEAZE CHECK IT.
Mr. QASIM RASOOL Says Sep 24, 2013
HELLO SIR FROM PAST WEEK I RECIVED CALL BUT CAN NOT DIAL BECAUSE OUTGOING CALL HAVE PROBLEM. PLZ CHECK MY NUMBER KASHIFASHFAQ786@GMAIL.COM
Ms. Smitha Says Sep 22, 2013
Hey, Zain. Look and learn Indian mobile companies Airtel, Idea, Reliance and BSNL . We are all Indians are using with One GSM SIM and using All mobile services 2G Calling 3G calling and 2G, 3Ginternet and all. but I heard about your services All Zain users always use must Internet and calling SIM separate . it is too bad
Mr. Tariq Bashir Says Sep 17, 2013
i have Pakistan Internation Roaming Number but whenever mobile took zain service then i didn't receive any message or call from Pakistan.I am staying in saudi arabia dammam,
However i request to you please rectify this matter,ASAP.
Thanks for your cooperation.
Mr. sajo kannanthara joseph Says Sep 15, 2013
i have zain 4G router not working the last two days
there is avilable balnce SR100/- also expried date from 13-sep-15
Please take necessery action to re-active the modem as soon as possible.
Mr. noel punzalan Says Sep 12, 2013
hi good day.. i buy micro simcard for my sony xperia yesterday, that is for internet only. but i cannot use the internet.. so i need apn's setting.. or access point.. can you give me to use my internet that is only for one month
Mr. amar gurung Says Sep 04, 2013
today i give a new sim zain my no is 0582009571 so i am calling in nepal 7 minet but my 25 riyal is finished why how much per met in nepal and how to solve this problem can u repaly sms
Mr. sreeith Says Aug 31, 2013
dear zain, my simcard registration faild kindly re activate the simcard 0580874742 firstname.lastname@example.org
Mr. manish kumar Says Aug 31, 2013
My Sim not working
CORPORATE COMPLAINT LODGED ON 28/AUG 2013 BUT NO RESOLUTIONS TILL DATE
Mr. Well wisher Says Aug 25, 2013
I would like to inform all the people out there:
Please Note : i purchased Zain Speed 4G offer with Portable wifi Zain Router:
1) As per Zain the speed is up to 100 Mbps. (As per me which is totally wrong it is not even 3 Mbps at my place).
2) The package i took is Unlimited i.e. 1,799 S.R. for six months, + 399 S.R for the Wifi 4G Router. (As per me which is totally wrong it is not unlimited it is 40 GB for one month, if you consume 40 GB in one month you have to wait for another month, for another 40 GB.
The package is 40 GB for one month.
ZAIN IS TOTALLY CHEATING,
Mr. uncle sam Says Aug 25, 2013
I want to deactivate the urdu islamic sms and zain 5 halala package.my no is 0580287693.
Mr. Aslam Khan Says Aug 25, 2013
please can u check why every week SR 5 has been deducted from my mobile (058-041-0852). i want to stop my all subscribe that might the cause of deduction.kindly stop all service subscription as soon as possible and reimburse deducted money if its possible. otherwise, i will have to stop services.
Mr. abdul rehman Says Aug 24, 2013
Dear sir I was walking to shopping center then I got one zain sim fallen on the road,but its blocked is it possible to activate iny name,thank u.
Mr. Abdul Matin Munshy Says Aug 22, 2013
From last night my Zain prepaid phone ( AL Khodari Sons company ) 0599077279 out going call not going only Incoming is ok .
They are message coming please inter you new pin code . I asking what kind of pin code ?
Sir please explain me what happen my sim card ? try to do solve the problem please .
Ms. melanie Says Aug 19, 2013
i bought 3 internet sim card yesterday and i give my iqama they told me it will be activated today until now i can't use it i called the Zain customer service they told me it is not yet registered why it is like that?
Mr. Nikhil Nemkul Says Aug 11, 2013
I m getting a health message .and every time I recharge every time my 4 riyal has been deducted so please kindly deaxtivate whatever subscription I have . My number is 0590174286
Ms. majida ameen Says Aug 07, 2013
How do i know what package I am using? i want to reactivate 100 sms package for my country, but whenever i send s1 to 712712, it tells me about a different offer, though i initially activated my 100 sms package by sending s1 to 712712.
Ms. Maysoun Mohammad Ghazal Says Aug 04, 2013
Had the worst experience with Zain customer service never in my life ive seen this unprofessionalservice.I called 96659244444 and they gave me the number to call966590000959I called and I almost had a heart attach trying to get some information from your ppl (Even though I requested arabic language, I got Urdu/English speaking that don't even know or understand english)they kept pouncing the call from one to another and lying about it that its the supervisor,they even promiced they will call back(big Lie) It was Mr. Spin/Mr.Shareef&Mr Husaain (101147)they r presenting the worst image ever
Mr. Ratib Said Says Aug 04, 2013
Hi Zain, I would like to unlock my modem to use other sim cards. I kindly request for unlock code.
My device IMEI: 865156016632881. Please email me the unlock code, thanks in advance.
my email is: email@example.com
Mr. Waqar Ahmed Says Aug 03, 2013
Dear Sir plz check this number 0599652000 Even i cant call to customer servise and also not working internet on my mobile please please check and reply me and my email is ..
Mr. elayaraja Says Aug 03, 2013
Zain lau nched a new phone internet pack of daily 3 sar and the usage is unlimited so i buy that special offer sim but as my bad day after activating my sim my hole money is gone and internet also not connected do you have any solution for this problem kindly notice this request .pls contact my email firstname.lastname@example.org
Contact no 0592996438
Mr. mukesh Says Aug 01, 2013
I am mukesh chowhan from india i am using Zain network from last 15 days but i am facing a proble to recive the call from india they try all the isd code 00966 & +966
but they not albe to contact with me the call is going sam were
my no is 0583011335
they trying 00966583011335 & also they tryed +966583011335
Mr. Shakeel Ahmad Khan Says Jul 31, 2013
i want to opt out from my recent zain package *Call all zain number only on 5 Halala per mint on the behalf of one riyal per day... advice me how i quit this package.
Mr. Ranz Says Jul 28, 2013
Can you check my zain mobile number,, i can't send message even thought i have still load and excellent signal, can you check it my number is 0597966017
Mr. NajamSaqib Says Jul 25, 2013
My call not connect and money deduct every day i scared to make call now my number 0598813440 last 6months ur company deduct money plz do something i am noot happy with your service
Mr. imran Says Jul 23, 2013
I have obtained a mazaya smart package including a phone on 10th of July 2013. Within 2 days my phone was barred from calling. On inquiring I was told that i have over used my phone and have to pay a bill of 462 SAUDI Riyals. I waited to get the bill details and i was surprised that i was billed for every single call was and i was billed SAR 450 only for 200MB of data usage. Now for 2 weeks i am struggling to solve this issue and no one from customer service is able to solve it. I tried my best by calling and visiting the Zain outlets but all in vain.
Mr. Muhammad Aamir Hassan Says Jul 23, 2013
I have Zian network
Now I am In pakistan
problem is there how i can use this zain network number in pakistan by international roming
so give me following solution
how can i recharge in Pakistan
my number is 966594715001
Ms. Koton Says Jul 16, 2013
What time does zain store in takassussi opens during ramadan? I'm planning on buying the speed connect 4g and the mini wifi router. Is it available in all branches?
Mr. Mohammed Zaheeruddin M Basheeruddin Says Jul 16, 2013
My Zain SIM registered on my Iqama two days before but still it not register on my Iqama. My mobile number is 0598525331
Thanks & Regards
Mr. seid ali Says Jul 14, 2013
respected sir my balance is getting down soon after recharging.please deactivate if my connection is activated in any service.do not deactivate 5H package.my no is 0582421318.thanking you
Mr. abdulbasith Says Jul 10, 2013
assalamu alaikum wa rahmatullahi wa barakatuh
sir i am abdulbasith i am working in malaysia i am not going juma namaz i miss my juma namaz please help any people help me i am poor family please sir my number 01123061761
Mr. Vineeth Mohan Says Jul 07, 2013
After i recharge zain in my number 0582910260,money is being deducted as subscription charges from my mobile.Today morning the balance was SR 10.19 ,but now its is 5.19.When i called the toll free number,0592444444,money was deducted for that call also and no one answered the call.It is really pathetic for a network like Zain to be so irresponsible.
I used Zain in Kuwait and they offered me best service there.But here in Saudi,i am sorry to say,Zain is hopeless.
I want the deducted amount to be credited back to my number.
Awaiting a favourable action.
Mr. Swaminathan Says Jul 03, 2013
i want to update the iqama how i can able to do because from your side u stop my service for me it's very difficult to circulate in my office. pls help me out in this situation.
Mr. athaullah Says Jul 02, 2013
automatically 5SAR cut from my account. Please return my money back. My number 0582652601
Mr. syed Tousief Says Jul 01, 2013
i can not download my mms . please guide me..
Mr. Arun Kumar sah Says Jun 29, 2013
just i recharge my no 0591620419 my balance was 10.17 halala when i call my country 3.45 minuet it cost show 2.60 halala but our main account was now 6.55 halala why zain service doinglike that before 2,3 time i get same result. please check.and reply.
Mr. subhash Says Jun 29, 2013
my phone number is 0596244818 what is my puk number
Mr. akhter Says Jun 25, 2013
i dont know how to send a call request to anyone when i have no blance??
Mr. KAMRAN ABDUL MAJEED Says Jun 24, 2013
I WANT MY TOTAL PACKAGE DEDUCTIVE SO THAT TIME YOU REMOVED THE ALL PACKAGE SEND ME CONFIRMATION MESSAGE. MY NUMBER IS
Mr. dominador de la cruz Says Jun 22, 2013
how can I register my zain mobile number thru internet?
Mr. Ashraf alam Says Jun 21, 2013
who i take free bones and cridet without recharge plz slove this problem who i will take free balance my number 0580676492
Mr. Muhammad Says Jun 18, 2013
Cannot top up to my mobile no 594395239 please check why? I bought the top up from the necard web
Mr. A Varghese Says Jun 17, 2013
I took the Zain Mobile Sim Card from Airport, I wish to register with my Iqama,My Mobile number is 0593996818.
Can i register my Iqama in online.
Mr. subir biswas Says Jun 17, 2013
my phone model is nokiae5 and got blocked and the sim i was using is zain my zain no is 0590740738
Mr. haris km Says Jun 16, 2013
my mobile number 0593070077 (16/06/2013) simcard not working
Mr. ramshad Says Jun 15, 2013
my no.0599363767,previous month i lost 5 sar ,then i complaint to zain,they said new service activated,i dont knw abt the service ,i said them to unsubscribe the service and refund my balance,but they told me not refunded,but we allready unsubscribe the service,but now this month also lose balance 5 sar,actually they not un subscribe the srvice,dear sir please unsubsribe the service and refund my balance
Mr. taimour ashraf Says Jun 14, 2013
Stop the service of pushmail message on my zain number its consuming my balance
Mr. taimour ashraf Says Jun 14, 2013
Plz try to send messages in English language I can't understand Arabic. My zain number is 0590717879
Ms. jincy mathew Says Jun 12, 2013
my money is deducting without making calls please solve this problem otherwise I will stop this service
Mr. Arif Says Jun 08, 2013
i would like to say please deactivate my zain services it,s really a mess for me...just please deactivate the extra loan balance from zain..my num is 0583681588
Mr. faraz Says Jun 08, 2013
i ve samsung mobile. by mistake i delete service center number, after that no sms is going no call is going or coming. 00966592656261
Mr. Nabeel Says Jun 02, 2013
I have already paid my bill and my outgoing is still blocked...and your customer care block to contact call on your help line ..very bad attitude..realy plz open my mobile no immidatly..0581231550
Mr. MUHAMMAD NAUMAN MASOOD Says May 31, 2013
i disconnect my services (0599149192), but still i can't get any message from help line, check this service, either it is continue or stopp
Mr. shahbaz Says May 29, 2013
i am getting message from URDU NEW and 3.5 SR got deducted from my balance my number is 0598609110
Mr. ASAD Says May 21, 2013
There is no mobile services on my cell-phone since this morning. Yesterday, I even faced a problem with my Go wireles, it was almost dead and remained as it is the whole night. mobile no: 0582335528
Please let me know what is going and how long would it take to fix it ??
Mr. Mohammad Muneruddin Says May 14, 2013
My ZAIN Mobile No. is 0593949673, without my consent somebody has taken 9 numbers otherthan my number. Todays back I visited Zain Office in Falaestine Street and lodged a complaint and they have given a nuimber 869394 and asked me to wait for two days to be canclled the numbers. What my question is whether the other numbers have been cancelled or not, please rectify....
With Kind Regards,
Mr. Sadik Shiriya Says May 06, 2013
Hi, This is Sadik Shiriya from Olaya st.
My mobile No. is : 0596251858 and the ID :2307341012
It is deducting from my main account 5 SAR on every recharge,is there any services activated automatically?, if so I don't need that f***ng subscription on ma mobile in future. because we are labours and bad salaried people, as far as i am concerned the 5 Riyal is insufficiant.
I don't wanna face this problem on ma next recharge.
Sorry for hert-burn irritating word. it came from ma distrussing mind
Mr. Syam Says May 04, 2013
I need to know why you are deducting 5 riyal when am recharging through voucher . Please deactivate what ever is there in my no. My number is 0582165507
Mr. Mohammed Ziauddin Says Apr 23, 2013
Dear Sir, yesterday 22/04/2013 I was bought my Galaxy tab2 from Jarir Bookstore as their offer free Zain Internet 4GB for 1 month, then I reach your representaitve to collect my internet sim but really surprise the attitude from your representative he never answer my query nor he looks on my face at all after attending one lady attended almost 30 minutes he give me form to fill it and give me sim with lack of interest I feel shame on myself why I visit this counter to collect just "Free Sim" infact I am not begging, beside other counter such like a STC, Go, Mobily they attend more manner.
Mr. Suleman Haidet Says Apr 15, 2013
There is a hajj tariqa package on my number 0596699563 which I want to deactive this service best regards
Mr. Himanshu Behera Says Apr 14, 2013
I am using the num 0582907157 past 20 days,and i dint know my balance is deducted heavily.If there is any service activated unknowingly please deactivate it asap.
Mr. mohammed kashif Says Apr 07, 2013
Dear all friends.,
when i am rechargeing to my zain balance after minutes its show me no balance so please solve this problem
Mr. ABC Says Apr 07, 2013
It's a humble request to zain services that one of the person making dump calls in my home country PK and try to give a heard time to my family, Kindly requested from zain to sort out this problem and give me the advise how I, can know to find the person or what is the right way to resolve this issue.
Mr. subramanyam Says Mar 28, 2013
In my mobile the re charged money is getting down,please check why? if my connection is activated with any service,if having please deactivate that service. thanking you, best regards from 0596076680.
Mr. Azad Phool Khan Says Mar 16, 2013
I would like to avail my dialed number list for the month of jan, feb & March 2013.
Could it be possible ??