Zain Saudi Arabia Customer Service Phone Number

+96524644444

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Zain Saudi Arabia

Telecommunications corporation ZAIN was started in year 1994 and which was earlier known with a name of Mobile Telecommunications Company. It offers all kinds of GSM telecommunications services in Jordan which includes Mobile Telecommunications, Fixed Lines, Broadband and Internet etc. Zain provides network coverage in worldwide locations. It is the world’s initial, border less mobile service which has been offering services over 64 million customers in 21 countries. Zain telecommunications becomes the 4th largest mobile telecommunication operator in the world as per number of active users all around the Middle East and African countries. The GSM represents the passions of the globally mobile communications industry with its members comprising more than 4.5 billion dollars GSM and 3GSM relationships. The company operates in Middle East countries like Bahrain, Iraq, Jordan, Kuwait, Lebanon, Morocco, Saudi Arabia, South Sudan and Sudan. In Zain company almost 24.24 percent shares are owned by Kuwait Investment Authority, 16.26 percent of shares are owned by Al-Khair firm which is known for its dealing in Stock & Real Estate and rest of the shares are owned by stake holders. The company with its notable work in telecommunication such as in Asian countries which has helped in winning the 'Best Design Application Award' by one of the most successful social networking websites that is Facebook. The company has also won many award under the category of Telecommunication which is organized on every year at United Arab Emirates. Zain always keeps their focus in bringing revolutionary change in mobile communication and internet access. The postal and official address, email address and phone number (helpline) of Zain Saudi Arabia service center and Zain Saudi Arabia customer service number is given below. The helpline of Zain Saudi Arabia customer service number may or may not be toll free.
Zain Saudi Arabia Phone Number Customer Service
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Zain Saudi Arabia Customer Service Number Complaints and Reviews

Customer care male
Mr. Azad Phool Khan SaysMar 16, 2013

I would like to avail my dialed number list for the month of jan, February and March 2013.
Could it be possible ??


Regards
0592571850

Reply
Customer care male
Mr. subramanyam SaysMar 28, 2013

In my mobile the re charged money is getting down,please check why? if my connection is activated with any service,if having please deactivate that service. thanking you, best regards from 0596076680.

Reply
Customer care male
Mr. ABC SaysApr 07, 2013

Dear Zain,

It's a humble request to zain services that one of the person making dump calls in my home country PK and try to give a heard time to my family, Kindly requested from zain to sort out this problem and give me the advise how I, can know to find the person or what is the right way to resolve this issue.

With regards

Reply
Customer care male
Mr. mohammed kashif SaysApr 07, 2013

Dear all friends,
when i am rechargeing to my zain balance after minutes its show me no balance so please solve this problem

kashif@dgmsaudi.com
mobile:-0596913777

Reply
Customer care male
Mr. Himanshu Behera SaysApr 14, 2013

I am using the number 0582907157 past 20 days,and i dint know my balance is deducted heavily.If there is any service activated unknowingly please deactivate it asap.

Regards,
Himanshu.

Reply
Customer care male
Mr. Suleman Haidet SaysApr 15, 2013

There is a hajj tariqa package on my number 0596699563 which I want to deactive this service best regards

Reply
Customer care male
Mr. Mohammed Ziauddin SaysApr 23, 2013

Dear Sir, yesterday 22/04/2013 I was bought my Galaxy tab2 from Jarir Bookstore as their offer free Zain Internet 4GB for one month, then I reach your representaitve to collect my internet SIM, but really surprise the attitude from your representative he never answer my query nor he looks on my face at all after attending one lady attended almost 30 minutes he give me form to fill it and give me SIM with lack of interest I feel shame on myself why I visit this counter to collect just "Free Sim" infact I am not begging, beside other counter such like a STC, Go, Mobily they attend more manner.

Reply
Customer care male
Mr. Syam SaysMay 04, 2013

I need to know why you are deducting five riyal when am recharging through voucher . Please deactivate what ever is there in my number My number is 0582165507

Reply
Customer care male
Mr. Sadik Shiriya SaysMay 06, 2013

Hi, This is Sadik Shiriya from Olaya st.
My mobile number is : 0596251858 and the ID :2307341012

Hi sir,
It is deducting from my main account five SAR on every recharge,is there any services activated automatically?, if so I do not need that f***ng subscription on ma mobile in future. because we are labours and bad salaried people, as far as i am concerned the five Riyal is insufficiant.

I do not wanna face this problem on ma next recharge.

Sorry for hert-burn irritating word. it came from ma distrussing mind

Thank you

Reply
Customer care male
Mr. Mohammad Muneruddin SaysMay 14, 2013

My ZAIN Mobile number is 0593949673, without my consent somebody has taken nine numbers otherthan my number. Todays back I visited Zain Office in Falaestine Street and lodged a complaint and they have given a nuimber 869394 and asked me to wait for two days to be canclled the numbers. What my question is whether the other numbers have been cancelled or not, please rectify....

With Kind Regards,

Mohammad Muneeruddin

Reply
Customer care male
Mr. ASAD SaysMay 21, 2013

There is no mobile services on my cell-phone since this morning. Yesterday, I even faced a problem with my Go wireles, it was almost dead and remained as it is the whole night. mobile number 0582335528
Please let me know what is going and how long would it take to fix it ??

Reply
Customer care male
Mr. shahbaz SaysMay 29, 2013

i am getting message from URDU NEW and 3.5 SR got deducted from my balance my number is 0598609110

Reply
Customer care male
Mr. MUHAMMAD NAUMAN MASOOD SaysMay 31, 2013

i disconnect my services (0599149192), but still i can not get any message from help line, check this service, either it is continue or stopp

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Customer care male
Mr. Nabeel SaysJun 02, 2013

I have already paid my bill and my outgoing is still blocked...and your customer care block to contact call on your help line ..very bad attitude..realy please open my mobile number immidatly..0581231550

Reply
Customer care male
Mr. faraz SaysJun 08, 2013

i ve Samsung mobile. by mistake i delete service center number, after that no SMS is going no call is going or coming. 00966592656261

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Customer care male
Mr. Arif SaysJun 08, 2013

i would like to say please deactivate my zain services it,s really a mess for me...just please deactivate the extra loan balance from zain..my number is 0583681588

Reply
Customer care female
Ms. jincy mathew SaysJun 12, 2013

my money is deducting without making calls please solve this problem otherwise I will stop this service

Reply
Customer care male
Mr. taimour ashraf SaysJun 14, 2013

Plz try to send messages in English language I can not understand Arabic. My zain number is 0590717879

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Customer care male
Mr. taimour ashraf SaysJun 14, 2013

Plz
Stop the service of pushmail message on my zain number its consuming my balance
Corellinet.beezzi.com

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Customer care male
Mr. ramshad SaysJun 15, 2013

my no.0599363767,previous month i lost five sar ,then i complaint to zain,they said new service activated,i do not knw abt the service ,i said them to unsubscribe the service and refund my balance,but they told me not refunded,but we allready unsubscribe the service,but now this month also lose balance five sar,actually they not un subscribe the srvice,dear sir please unsubsribe the service and refund my balance

Reply
Customer care male
Mr. haris km SaysJun 16, 2013

my mobile number 0593070077 (16/06/2013) simcard numbert working

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Customer care male
Mr. subir biswas SaysJun 17, 2013

my phone model is nokiae5 and got blocked and the SIM i was using is zain my zain number is 0590740738

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Customer care male
Mr. A Varghese SaysJun 17, 2013

I took the Zain Mobile SIM Card from Airport, I wish to register with my Iqama,My Mobile number is 0593996818.
Can i register my Iqama in online.

Reply
Customer care male
Mr. Muhammad SaysJun 18, 2013

Cannot top up to my mobile number 594395239 please check why? I bought the top up from the necard web

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Customer care male
Mr. Ashraf alam SaysJun 21, 2013

who i take free bones and cridet without recharge please slove this problem who i will take free balance my number 0580676492

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Customer care male
Mr. dominador de la cruz SaysJun 22, 2013

how can I register my zain mobile number thru internet?

Reply
Customer care male
Mr. KAMRAN ABDUL MAJEED SaysJun 24, 2013

I WANT MY TOTAL PACKAGE DEDUCTIVE SO THAT TIME YOU REMOVED THE ALL PACKAGE SEND ME CONFIRMATION MESSAGE. MY NUMBER IS
0591256940

Reply
Customer care male
Mr. akhter SaysJun 25, 2013

i do not know how to send a call request to anyone when i have no blance??

Reply
Customer care male
Mr. subhash SaysJun 29, 2013

my phone number is 0596244818 what is my PUK number

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Customer care male
Mr. Arun Kumar sah SaysJun 29, 2013

just i recharge my no 0591620419 my balance was 10.17 halala when i call my country 3.45 minuet it cost show 2.60 halala, but our main account was now 6.55 halala why zain service doinglike that before 2,3 time i get same result. please check.and reply.
thank you.

Reply
Customer care male
Mr. syed Tousief SaysJul 01, 2013

i can not download my mms . please guide me..

Reply
Customer care male
Mr. athaullah SaysJul 02, 2013

automatically 5SAR cut from my account. Please return my money back. My number 0582652601

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Customer care male
Mr. Swaminathan SaysJul 03, 2013

i want to update the iqama how i can able to do because from your side you stop my service for me it's very difficult to circulate in my office. please help me out in this situation.

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Customer care male
Mr. abdulbasith SaysJul 10, 2013

assalamu alaikum wa rahmatullahi wa barakatuh

sir i am abdulbasith i am working in malaysia i am not going juma namaz i miss my juma namaz please help any people help me i am poor family please sir my number 01123061761

ya allah

Reply
Customer care male
Mr. seid ali SaysJul 14, 2013

respected sir my balance is getting down soon after recharging.please deactivate if my connection is activated in any service.do not deactivate 5H package.my number is 0582421318.thanking you

Reply
Customer care male
Mr. Mohammed Zaheeruddin M Basheeruddin SaysJul 16, 2013

My Zain SIM registered on my Iqama two days before, but still it not register on my Iqama. My mobile number is 0598525331

Thanks and Regards

Reply
Customer care female
Ms. Koton SaysJul 16, 2013

What time does zain store in takassussi opens during ramadan? I am planning on buying the speed connect 4g and the mini wifi router. Is it available in all branches?

thanks.

Reply
Customer care male
Mr. Muhammad Aamir Hassan SaysJul 23, 2013

I have Zian network
Now I am In pakistan
problem is there how i can use this zain network number in pakistan by international roming
so give me following solution
how can i recharge in Pakistan
international roming
my number is 966594715001

Reply
Customer care male
Mr. imran SaysJul 23, 2013

I have obtained a mazaya smart package including a phone on 10th of July 2013. Within two days my phone was barred from calling. On inquiring I was told that i have over used my phone and have to pay a bill of 462 SAUDI Riyals. I waited to get the bill details and i was surprised that i was billed for every single call was and i was billed SAR 450 only for 200MB of data usage. Now for two weeks i am struggling to solve this issue and no one from customer service is able to solve it. I tried my best by calling and visiting the Zain outlets, but all in vain.

Reply
Customer care male
Mr. NajamSaqib SaysJul 25, 2013

My call not connect and money deduct every day i scared to make call now my number 0598813440 last 6months your company deduct money please do something i am noot happy with your service

Reply
Customer care male
Mr. Ranz SaysJul 28, 2013

Can you check my zain mobile number, i can not send message even thought i have still load and excellent signal, can you check it my number is 0597966017

Reply
Customer care male
Mr. Shakeel Ahmad Khan SaysJul 31, 2013

i want to opt out from my recent zain package *Call all zain number only on five Halala per mint on the behalf of one riyal per day... advice me how i quit this package.

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Customer care male
Mr. mukesh SaysAug 01, 2013

I am mukesh chowhan from India i am using Zain network from last 15 days, but i am facing a proble to recive the call from India they try all the isd code 00966 and +966
but they not albe to contact with me the call is going sam were
my number is 0583011335
they trying 00966583011335 and also they tryed +966583011335

Reply
Customer care male
Mr. elayaraja SaysAug 03, 2013

Zain lau nched a new phone internet pack of daily three sar and the usage is unlimited so i buy that special offer SIM , but as my bad day after activating my SIM my hole money is gone and internet also not connected do you have any solution for this problem kindly notice this request .pls contact my email elayaraja_04@yahoo.co.in
contact number 0592996438
Reply plz

Reply
Customer care male
Mr. Waqar Ahmed SaysAug 03, 2013

Dear Sir please check this number 0599652000 Even i cant call to customer servise and also not working internet on my mobile please please check and reply me and my email is ..
w.hussain@itc.net.sa
Thanks
Best Regards,

Reply
Customer care male
Mr. Ratib Said SaysAug 04, 2013

Hi Zain, I would like to unlock my modem to use other SIM cards. I kindly request for unlock code.
My device IMEI: 865156016632881. Please email me the unlock code, thanks in advance.
my email is: aslamabmod@gmail.com

Reply
Customer care male
Mr. Nikhil Nemkul SaysAug 11, 2013

I m getting a health message .and every time I recharge every time my four riyal has been deducted so please kindly deaxtivate whatever subscription I have . My number is 0590174286

Reply
Customer care female
Ms. melanie SaysAug 19, 2013

i bought three internet SIM card yesterday and i give my iqama they told me it will be activated today until now i can not use it i called the Zain customer service they told me it is not yet registered why it is like that?

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Customer care male
Mr. Abdul Matin Munshy SaysAug 22, 2013

Asalamualaikum
Dear sir,
From last night my Zain prepaid phone ( AL Khodari Sons company ) 0599077279 out going call not going only Incoming is ok .
They are message coming please inter you new pin code . I asking what kind of pin code ?
Sir please explain me what happen my SIM card ? try to do solve the problem please .
Please

Reply
Customer care male
Mr. abdul rehman SaysAug 24, 2013

Dear sir I was walking to shopping center then I got one zain SIM fallen on the road,but its blocked is it possible to activate iny name,thank u.

Reply
Customer care male
Mr. Aslam Khan SaysAug 25, 2013

Dear Sir,

please can you check why every week SR five has been deducted from my mobile (058-041-0852). i want to stop my all subscribe that might the cause of deduction.kindly stop all service subscription as soon as possible and reimburse deducted money if its possible. otherwise, i will have to stop services.


Yours' Faithfully

Reply
Customer care male
Mr. uncle sam SaysAug 25, 2013

I want to deactivate the urdu islamic SMS and zain five halala package.my number is 0580287693.

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Customer care male
Mr. Well wisher SaysAug 25, 2013

I would like to inform all the people out there:
Please Note : i purchased Zain Speed 4G offer with Portable wifi Zain Router:

1) As per Zain the speed is up to 100 Mbps. (As per me which is totally wrong it is not even three MBPS at my place).

2) The package i took is Unlimited i.e. 1,799 S.R. for six months, + 399 S.R for the Wifi 4G Router. (As per me which is totally wrong it is not unlimited it is 40 GB for one month, if you consume 40 GB in one month you have to wait for another month, for another 40 GB.
The package is 40 GB for one month.

ZAIN IS TOTALLY CHEATING,

Reply
Customer care male
Mr. manish kumar SaysAug 31, 2013

My SIM not working
598334568
CORPORATE COMPLAINT LODGED ON 28/AUG 2013, but NO RESOLUTIONS TILL DATE

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Customer care male
Mr. sreeith SaysAug 31, 2013

dear zain, my simcard registration faild kindly re activate the simcard 0580874742 sreejithrevi@gmail.com

Reply
Customer care male
Mr. amar gurung SaysSep 04, 2013

today i give a new SIM zain my number is 0582009571 so i am calling in nepal seven minet, but my 25 riyal is finished why how much per met in nepal and how to solve this problem can you repaly sms

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Customer care male
Mr. noel punzalan SaysSep 12, 2013

hi good day.. i buy micro simcard for my Sony Xperia yesterday, that is for internet only, but i cannot use the internet.. so i need apn's setting.. or access point.. can you give me to use my internet that is only for one month

Reply
Customer care male
Mr. sajo kannanthara joseph SaysSep 15, 2013

i have zain 4G router not working the last two days
there is avilable balnce SR100/- also expried date from 13-sep-15

Please take necessery action to re-active the modem as soon as possible.

Reply
Customer care male
Mr. Tariq Bashir SaysSep 17, 2013

i have Pakistan Internation Roaming Number, but whenever mobile took zain service then i didn't receive any message or call from Pakistan.I am staying in saudi arabia dammam,
However i request to you please rectify this matter,ASAP.

Thanks for your cooperation.
Tariq Bashir
0569429097
Pakistani Number_0092-321-4182613

Reply
Customer care female
Ms. Smitha SaysSep 22, 2013

Hey, Zain. Look and learn Indian mobile companies Airtel, Idea, Reliance and BSNL . We are all Indians are using with One GSM SIM and using All mobile services 2G Calling 3G calling and 2G, 3Ginternet and all, but I heard about your services All Zain users always use must Internet and calling SIM separate . it is too bad

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Customer care male
Mr. QASIM RASOOL SaysSep 24, 2013

HELLO SIR FROM PAST WEEK I received CALL, but CAN NOT DIAL BECAUSE OUTGOING CALL HAVE PROBLEM. please CHECK MY NUMBER KASHIFASHFAQ786@GMAIL.COM

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Customer care male
Mr. QASIM RASOOL SaysSep 24, 2013

SIR MY NUMBER IS 594922311

I RECEIVED CALL, but WHEN I CALL TO ANY NUMBER CALL DISCOUNTED I CHANGE MOBILE, but NO PROBLEM SOLVE I THINK PROBLEM IS IN MY SIM CONNECTION PLEAZE CHECK IT.
ALWAYS_SMILE05@YAHOO.COM

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Customer care male
Mr. zakaullah khan SaysSep 29, 2013

Dear zain
i am a regular customer using zain sims in phone and DATA net, but since last two week i am facing the call out and receiving problem in both normal phone and data SIM .
kindly do the needful other wise i have to switched other available services.
i am living in aziza near Panda.
it is very diffucult from inside the home to contact out side or to call to family members.
I CONTACT NEAR CUSTOMER SERVICE IN panda, but DID NOT GET THE CLEAR THE REASON.
REGARDS- 0599449891

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Customer care male
Mr. zakaullah khan SaysSep 29, 2013

Dear zain
till now no action has been taken.
area = Azizia near Panda
inside house is difficult to contact "NO SIGNAL" or message phone is switched off.
kindly do it soonest.
0599449891

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Customer care male
Mr. Usman SaysOct 03, 2013

I was use to to use zain SIM in sa . Now these days. M in Pakistan I want to use my SIM card, but
My balance is finish . So I want to know how can
I recharge my SIM card please let me know

Reply
Customer care male
Mr. Pappu Gopal SaysOct 05, 2013

i was using zain phone number 0591735043 and to day it suddenly shows number not in use can you restore it so that i can recharge and use it my alternative number is 0567046367

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Customer care male
Mr. muhammad sibghatullah SaysOct 09, 2013

I would like to remove all packages.i scratched card yesterday and put credit in my mobile put I cant call because card date expired balance still remain eight Saudi riyal

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Customer care male
Mr. Sabayek Thanku SaysNov 30, 2013

Thank you zain for your Excelent service in saudia.

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Customer care male
Mr. Mhd Bassem Roumi SaysJun 03, 2014

I purchased a SIM serial# 8996604211501922516 with 4g modem in contract# 1000257825 date 31-05-2013 for one year but, the service stoped before about one month from the expected date 30-05-2014. Therefore, please cpmpesate the lost one month of the service before renewing my subescrition.

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Customer care male
Mr. Marvin Punzalan SaysJun 03, 2014

This is my first time to buy internet SIM card, but i am not satisfied because the connection is always time out. Theres something wrong with my Samsung s7562? my zain number are 0831032243431 and iccid numbers are 8996604211679560847 if needed the kit code is 00479623918 (5gb) in 3days i suffered for very bad connection.
Kindly give a little attention for this kind of problem. Thanks.

Reply
Customer care male
Mr. Hidayath SaysOct 16, 2014

Please note that today our Zain to Zain outgoing calls are stopped. Please let us know that how to pay bill for the same number 0597694104, total ten numbers?

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Customer care male
Mr. Faisal SaysOct 16, 2014

I want to unsubscribe this service 701163 (some wallpapers service). My number is 0583064388.

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Customer care male
Mr. M Tayyeb SaysOct 23, 2014

I need a static IP address for my company. We are using 4G Zain Internet. How can i get the new static IP?

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Customer care male
Mr. Muhammad Irshad Khan SaysOct 23, 2014

I was using Zain SIM before. Now, I have replace a new one. So please kindly blocked/cancelled my Zain SIM which is registered on my name and Iqama. My Zain SIM number is 0592270366 and my Iqama number is 2299682209. I shall be thankful to you.

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Customer care male
Mr. Faisal SaysNov 02, 2014

Your helpline numbers are not working on my cell number. My cell number is 0597727422. My package is Kareeb, but if i sent massage to any friend charges also applied. Please help me dear what i do.

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Customer care female
Ms. Joselyn Cinco SaysNov 03, 2014

I want to ask, how to close those numbers which is under my Iqama number. I want to buy Zain internet SIM, but i cant buy because there are nine Sim card registered on my name.

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Customer care male
Mr. Muzaffar Shaikh SaysNov 10, 2014

Some body called me on my mobile number 0582275914 and said I have won lottery of 2, 00, 000 riyals. And he want me to contact him from the same mobile number is it true. Or he is fooling me. Please advice. His mobile number is 0592747428 and his name is Asif.

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Customer care male
Mr. A Rahim Says Nov 18, 2014

The same happened to me its fake! when he asked me my Iqama number and name i did not reveal. I hope you didn't!.

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Customer care male
Mr. Sajeev SaysNov 12, 2014

One of the person went on exit and using the Zain SIM from India (591447443) and sending bad and filthy messages and calling some of the staff and in our organization and using obscene words. Every staffs are asking what to how to complaint against this culture less behavior. Kindly, reveal us the procedure and mode of complaint. Sajeevkunnathu@hotmail.com.

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Customer care male
Mr. Vishang Joshi SaysNov 19, 2014

Good noon
Me VishangJoshi have a one Zain card number 0580558180 purchased from Jubail city. Now i want to register it with my IQAMA. For that i visited Jubail office, but it is under maintenance. So still it is pending. Now advice me what to do ? to register this no with my IQAMA. Here i want to update some balance in it to be continue with this mo number Awaiting your response registered Kumar/0580558180.

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Customer care male
Mr. Ben Jamin Padilla SaysNov 22, 2014

I try to call your customer service already 48 hours, but still call failed i want to inform to your good office my Internet connection is very low after three months i buy this Zain 4g Internet router speed is very fast, but after three months the speed is very low please give me a solution for this matter regards and thanks.

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Customer care female
Ms. opeyemimedaiyese SaysDec 08, 2014

Unaccounted deductions of my call credit. Anytime I load my Zain call credit, at least six riyals automatically gets deducted. Has been happening for close to two months. Please help.

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Customer care male
Mr. Jith SaysDec 13, 2014

Please check my number 0599804611, Even i can't call to customer service, balance checking and also not working internet on my mobile please check and rectify as soon as possible. Appreciate to getting back you soon.

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Customer care male
Mr. Jith SaysDec 13, 2014

I would like to inform you one complaint occurred on my Zain number 0599804611. I couldn't use my internet and balance check even if i had recharged to data scheme for one month 2GB and i cannot call even customer care also. Please check it and rectify as soon as possible. Appreciate your quick response on this issue.

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Customer care user complaints