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Zain Bahrain Customer Service Number

 : +973 36-031000
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Contact Details
Contact number
+973 36-031000
Office Location
Zain Bahrain Tower, Road 2806, Building 401, Block 428 Post Box 266 Manama, Bahrain
Email address
customercare.bh@zain.com
Website
www.bh.zain.com
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Zain Bahrain

Zain Bahrain is the leading telecommunication company that was established in the year 2003 as MTC Vodafone. It is a part of the Zain Group which is the largest provider of mobile telecommunications services including mobile postpaid and prepaid, home broadband, mobile broadband and 4th Generation Long Term Evolution (LTE) services. In addition, it also offers anti-spam, business broadband, bulk messaging, call management and credit transfer services. Zain began its journey in the year 1983 as MTC and renamed in September 2007 as Zain. It works as a subsidiary of Mobile Telecommunications Company KSC, is a public shareholding company based Kuwait. With the growth of the company, it has added in the list of Kuwait Stock Exchange. Zain serves in more than eight countries such as Iraq, jordan, kuwait, lebanon, morocco, saudi arabia, south sudan and sudan. As per 2012 records, the company had approximately 6,000 employees. The company provides provides a broad range of Mobile telephony and Wireless broadband services to more than 42.7 million customers entire the world. Fax Number:-97-336-031-994. The postal and official address, email address and phone number (helpline) of Zain Bahrain service center is given above. The helpline of Zain Bahrain service center may or may not be toll free.
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Zain Bahrain Complaints and Reviews

Male ImageMr. Savinder Singh Says Oct 28, 2014

Dear Sir/ Madam, My self Savinder Singh CPR:- 860116603, is a subscriber of Samsung Galaxy note three neo. I am on vacation in India (1 month) and before my travel dated (18th of October 2014). I had handed over my device to my friend Name Mr. Prakash Sharma. I came to know three days ago that my mobile (Samsung Galaxy note three neo) has been lost/misplaced by him. I would like to request you to deactivate all services of this device due to lost of my handset. Kindly advice/instruct me for the same. Do the needful/necessary actions. Waiting of your reply, Yours Truly, Savinder Singh, mobile number is 00919023828779 (India).
Male ImageMr. Moh'd Sohel Says Oct 27, 2014

Dear sir/madam I want change my Zain broadband connection password, my old password is 346BD3ADF2201 WIFI number is 13630557. My cpr number is 810741032, , please give me new password. I need this password is 123SA5KIN1111.
Male ImageMr. Bishnu Says Oct 27, 2014

Dear all, My WiFi number is 13695347. Now i have shifted to new house number is 1192, road is 3725, block is 337. Because of this now my device gets very low network coverage. There is no problem in my device. So can you please fix this problem? Thanks.
Female ImageMs. Lani Girao Says Oct 22, 2014

I would like to follow up the case number 12438627 that I reported last 19th of October. To clear my name with Al Tuwaijri Firm. Please note that I returned the device last 2010 and reconfirmed with your head office in Self. It is annoying that they are threatening me for travel ban, for the mistake of your team that they didn't updated in your system. When I returned the device. I am a marketing manager and things like will ruin your company reputation. In 2010 when i worked in one newly opened company i helped your previous account Manager Ms. Fawziya to won the bid of our company that ZAIN will be our company mobile provider (25 numbers), and now here we go you are charging me for the unit that I already returned. THE MONEY IS NOT A BIG THING FOR ME. It is not a big amount, but I lost my trust with ZAIN, asking me to pay for which I do not have.As per the message below from your costumer service that this case should be resolved on 20th. Unfortunately no one.
Male ImageMr. Md Abdul Kaium Says Oct 18, 2014

I buy a new mobile Samsung Galaxy ace4 in 13th of October. I use Zain internet on this mobile 3g/4g. Now used 3g internet, but very slowly this device is working. Please help me. I want a latest Zain internet service.
Male ImageMr. Narjas Says Oct 15, 2014

I want my Zain Broadband connection password. I forget old password.
Details.
broadband number is 13650475
cpr number is 900320362
Password is 34443601
New password is 34537557.
Male ImageMr. Narjas Says Oct 14, 2014

I want my zain broadband connection password forgot old password number is34443601. My WiFi number is 13650475. My CPR number is 900320362. I need ti change this number. password is 34537557.
Male ImageMr. Narjas Says Oct 14, 2014

I want my Zain broadband connection password. I forgot that. Please immediately action.
Male ImageMr. Shanawaz Ameerbasha Says Jun 17, 2014

I am using new zain broadband connection. Internet was working properly, but telephone line is not working. I need telephone line also. Please clear this complaint as soon as possible.
Male ImageMr. Martires DeSouza Says Oct 13, 2013

today at 19:57 i sent a message to India on 00919822134103 from my mobile 36830410. outbox says message sent. message not received. somebody called from India saying he got the message on919922088468. had to apologize to him. next i called my home number in India 00919822134103 and the receiver was confused as the caller ID showed 918885002772.is somethin wrong with the network? it was an important banking message which went to the wrong number with all confidential information. please explain as i am seriously thinking of discontinuing your service.
Female ImageMs. Biju Says Oct 08, 2013

sir, i have zain easy talk SIM card, i want to access internet through my phone, is there any offers for internet, so that i can access freely. Let me know the settings also. My phone is Samsung Galaxy Ace Dous GT-S6802.
Male ImageMr. Manu Kumar Says Sep 30, 2013

Incoming calls aren’t coming in zain at Home and I have generated complaints for the same, but the same problem isn’t rectified at your end.

Reference complaints # 10394406,10475186 and 10485217
Male ImageMr. RAJESH DANIEL Says Sep 18, 2013

MY MODEM NOT WORKING PLEASE CHECK ON WEDNESDAY
Male ImageMr. RAJESH DANIEL Says Sep 18, 2013

Dear Sir/Madam

your office rep installed a broadband connection in my accommodatIon two days before. now do not getting net signal from modem to my lap. i tried lot of time in 107. accomModation is flat-1162/2, road-133, tubli-701. my name is RAJESH DANIEL, mobile number - 36189852.

I TRIED TO REMOVE THE DATA CABLE FROM MODEM AND CONNECT DIRECTLY INTO MY LAP TOP, IT WORK FINE. SO MODEM IS NOT GIVING WIFI CONNECTIVITY.

PLEASE SEND YOUR TECHNICIAN ON WEDNESDAY

THANKS AND REGARDS

RAJESH DANIEL
36189852
Male ImageMr. Ritchie Says Sep 09, 2013

Dear Zain Company,

We writing this letter to you.regarding your Zain netwok problem which is we are facing since we took the device from your Zain outlet.and same facing several people mentioned below by mobile number's we are expecting the immediat action and solotion for your network problem.
Beacause we are paying every months charges on time with out delay.yet we are facing weak network problem,so there should be justice from you side.

Complaining person:

1. Furkan- 66363093
2. Abdul Kalam- 36111805
3. Anil Panil- 37702043
4. Shabbir- 36099211
5. Hari Krishna- 36211989
6. Mahid Irfan- 37724441

Resfecfully your,
Ritchie B. Longabela
Job Controller
Toyota/ Lexus Bahrain
NCDC SITRA
Mobile number 36991127/36111866
Office 17730730 ext. 473
Male ImageMr. Muddathir Ibnouf Says Sep 03, 2013

I have purchased a SIM card for my son for six BD and the teller told me this is only for 110 minutes of calling.
after one week or so the line was disconnected and the bill was 87 BD when I called they said was using internet and I said, but I do not have internet, they said you can use internet if you have smart phone and I said I have smart phone, but I requested call only service and they said sorry you have to pay and then we will see what we can do and I refused to pay such charges until I talk to a manager, but unfortunately there is no access to any so I am intending to call the General maneger Mr. Zainalabdeen and I am trying to get his email or number if possible, I have already been orverbilled for the last year average of 40 BD although I have unlimited for 25 bd with that said I hope there is someone listening or reading if this doesn't work which I believe is not promising I will simply move on to another company, but with new lessons learned. muddathir@works.gov.bh 37776983
Male ImageMr. Muhammad Afzaal Abdul Khaliq Says Sep 01, 2013

Why send to me Internet data after the completed my 01 years contract. I am Muhammad Afzaal Abdul Khaliq
My SIM number 37783886
i already info to customer care Zain ( Farah Ameer )and I visit to Zain Manama branch on 31,August 2013.your staff told me my contract is complete tomorrow. that is my installment is 12 completed.
Please close this my number 37783886 and already I have zain unlimited data SIM card 36556028
Please solve my problem
Best Regards
Afzaal
Male ImageMr. Abdul Hameed Says Aug 31, 2013

Dear team my number 13644650 i am facing continuous disconnection in my home broadband from last two months...
but still the problem persist and not yet resolved..we almost visited your branch near gucci complex for seven times
but my issue not resolved..my connection after every 15 to 20 min it gets disconnect and again connect...
They replaced our device, but still we are facing the same problem.
Every time they give me the restoration period for four days,2days,1day, but no progress.
They told there is coverage problemand have to fix external device in my roof, but that also they didn't done.
So i am totally helpless kindly do the needful if you care about your customer.
Or else i have only last option to forward this mail to GDN.
Male ImageMr. Antonio Tome Agnelo Fernandes Says Aug 23, 2013

I purchased an S4 with montly plan of BD 13. The internet is very slow and i do not get 3G service at my residense near AMH!. I Need to discontinue this service. please advise procedure
Male ImageMr. Shiju karipott Says Aug 14, 2013

My name is Shiju karipott. i have "Home Broad band" connection at my home. past four years I used without any problem, but unfortunately last two month on wards I can not access internet and telephone . I already complaint several times through the call center no.107 and as per their suggestion I change Rooter (Device) three times with in two month period form Zain shop Exhibition branch. still the same problem remain. Every time I registered case through call center, after one day I received call stating that the problem solved, your phone will be activate within 20 minutes. Nothing is come true. So I am requesting you kindly solve the problem as soon as early or else I going to disconnect the agreement. what the point to keep the device at Home.
my details given below :
Phone number is 13695200.My present address is Flat 23, Bldg 1675, Road 2120, Block 321- Qudaibiya . mobile :66301599, 39547215
Ps:- Latest Case reference number is 10243534.
Male ImageMr. Sanjeeva Says Aug 13, 2013

I have paid my monthly payments promptly, but from yesterday connection is slow.
My number is 13620573.
Male ImageMr. pradeep Says Aug 07, 2013

Zain net work is not available in opp bilding of Amercian Mission hospital (Malik Building) we can can not use our inter net which we are buy in monthly instalment. so many time we are given complaint.

My # 36864812(Pradeep)
Male ImageMr. jabir Says Aug 02, 2013

Hai Zain;
Yesterday i buy one galaxyS4 from zain , but my internet is not working from this phone. 36396796 is my number, but i test with another phone is working. So can you explain the settings of phone plz.
Male ImageMr. Zachariya Says Aug 01, 2013

I got a message saying that your credit limit as been reached after I payed the bill and then another message came saying that all my outgoing calls have been disabled and I didn't even call anybody
Male ImageMr. Preston Says Jul 30, 2013

You charged my debit card seven times for $66.97 each time in one day I DID NOT USE my card for anything on your website nor have I ever heard of your website! I have filed a complaint with my bank on these fraud charges and I expect an email back with a number I can call to settle this matter! My email is: railroadboy1629@yahoo.com
Male ImageMr. Khaled Sheed Naseeb Says Jul 28, 2013

I would like to submit this complain regarding the payment done on 11.07.13 for tel no.37777867. The payment was not yet deposited in my account.I hold you the responsibility of nay discontinue or disruption on my telephone.

Contact number 37777687
Female ImageMs. maryam Says Jul 25, 2013

I just bought my SIM yesterday at a zain shop in bahrain city centre I subscribed ezee monthly and it worked I can make local calls, but I can not make international calls
Male ImageMr. abu sayeed Says Jul 23, 2013

dear sir,

i have take a new zain sim, (66303184), now why i check my account, then showing subcriber lock and when i try to call any number then arabic talking, i can not call. please help me.
Male ImageMr. Howard Says Jul 21, 2013

I did not sign up for any service or for that matter I did not sign up for anything from Zain Bahrain. I see three pending charges of $66.32 from yesterday 7/20/2013. Please remove those charges and confirm that I will not be billed for anything from Zain Bahrain
Male ImageMr. ahmed hasan Says Jul 18, 2013

i purchased a Huawei broadband router line No.13612262on 15.07.2013from seef mall when i bring router to my hame at hamad town i found no signal i report this problem many times to customer care desk tel.107 they can not help because no signal they advice me to take the device to the nearest zain office at souq waqif technician inspect device and said wl transfer my cause to other section for site visit until this time nobody attend to solve this issue i call again to 107 they said your case with visit team they will call within 24hrs ihaveanother No13681237sameprobl please cancel new wd No chrgs
Male ImageMr. Ganesh Narayan Shrestha Says Jul 09, 2013

I am not being able to subscribe the 0.050 fills internet facility that is provided by zain from eight am to eight pm everyday. I made several complains, but all went worthless. Hope somebody can help me. The cause ref. number was 9938931 which was made last, but didn't get any reply yet. For further reference my cell number is. 36330710
Male ImageMr. mohamedali Says Jul 05, 2013

Cpr no:800586689
Low speed since from the first day i have complained many times still no response.
My complain nos:9956177
10019534
10033609
kindly do the necessary action
Female ImageMs. joy robles Says Jul 02, 2013

i have problem with my connection.kindly do the necessary.my mobile number.37733378
Male ImageMr. Muhammed Sharif Anjum Says Jun 26, 2013

I have i5 phone number 66300231 problem only for signal can not brows three time send complaint, but there is no result my last report case is CS 9952702, but still not solve this problem, please do needful
Male ImageMr. mubarak ali khan Says Jun 19, 2013

my smart plan SIM is not running internet.??? What can i do??00973-36544843, is not running pakage plan internet.
Male ImageMr. Donnel Villota Hidalgo Says Jun 13, 2013

I still can not open facebook page. can you please fix the problem. my number is 13614390
Male ImageMr. donnel villota hidalgo Says Jun 12, 2013

i can not open facebook page. something about dns or server. my number is 13614390
Male ImageMr. donnel villota hidalgo Says Jun 12, 2013

I can not open facebook page,all sites are ok. only facebook won't open. something about dns or server. my number is 13614390. my celphone number is 36628379
Male ImageMr. ASHOKAN PADMANABHAN Says Jun 09, 2013

My name is Ashokan Padmanabhan. i have Broad band" connection at my home from Zain.My land phne number is 13677265.My present address is Flat 23, Bldg 14, Road 6305, Block 363- Kingdom of Bahrain.
Company is shifting my accommodation to Hoora on 14th June-2013, Friday. My new address will be Flat 06, Bldg 1182, Road 1817, Block 318- Hoora-Kingdom of Bahrain.
In view of above, I request you, please cancel my present connection.
Awaiting to hear an early response at your end.
Regards,
Ashokan Padmanabhan
Male ImageMr. Anil Kuttan Kumar Says May 25, 2013

Dear Sir,
I have paid my total amount for iPhone 4S(phone number 66369036)
Still i didn't get any clearance or closing forum
So kindly forward that closing details as soon as possible to the below mention e-mail address
vishal20061@gmail.com
Thanks and Regards,
Anil Kuttan Kumar
66391037
Male ImageMr. Sanjay Says May 15, 2013

I purchased a HUAWEI Y210d mobile from CARREFOUR, Bahrain city center and got a Zain SIM Card free number 36883831 with d offer : 1-free similar 2-free 1GB/month download for three months. 3-Zain to zain free call for 1month. , but while using net I am being charged, form d last six days I am complaining about d problem in customercare and Zain shop, but no one is getting it solved nor registering any coplain any giving complain number, they only say just wait for 24 hours, 20 minutes. or you will get a call, SMS etc.
So please look to this problem and solve it as soon as possible.
 
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