Wen Hair Care Customer Service Phone Number

1-800-964-1892

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Wen Hair Care

Wen Hair Care is a hair care product Guthy-Renker company of the United States. Guthy-Renker is a multinational beauty product specialist company and has wide range of cosmetic products. Headquarters of the company is situated in Santa Monica city of California, United States. The company was established in November 1988 by Bill Guthy and Greg Ranker. Wen Hair Care offers different conditioners shampoo, cleanses, moisturizers and style products.

How To Use


The company claims the five product formulas in one Wen Cleansing Conditioner. The Wen Cleansing Conditioner contains glycerin, wild cherry bark, panthenol, chamomile extract&rosemary extract ingredients that help to manage hair with more shine and moisture. Wen Cleansing Conditioner is easy to use in simple three steps, in the first step rinse the hair with water take the cleanse to around 10-16 drops or more according to hair length on palms and rub together, in the second step apply the cleanse conditioner to scalp and evenly distribute the amount on hair and rinse off with water by massaging the scalp in the last step.

Company Profile


Guthy-Renker is one of the leading direct marketing companies based in the United States. The company serves customers through direct mail, advertising on the internet, television, telemarketing and infomercials. Guthy-Renker provides wide variety of products including skincare, wellness, beauty and entertainment. The beauty products consist of anti-aging formulation, an acne treatment, proactive+, treatment for hyperpigmentation, age spots, uneven skin tone and dark circles. The different hair products such as Wen Haircare cleansing conditioner, wash-in treatments with X Out. Guthy-Renker also provides computer repair services. The company has operations in Germany, India, China, England, United States and Australia. The postal and official address, email address and phone number (helpline) of Wen Hair Care Service Center and Wen Hair Care customer service number is given below. The helpline of Wen Hair Care customer service number may or may not be toll free.


Wen Hair Care Phone Number Customer Service
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Wen Hair Care Customer Service Number Complaints and Reviews

Customer care female
Ms. LadyChelseafan SaysAug 05, 2013

I do not remember my password, your broken website won't allow me access once I type the twisted-weird-fonted words into it, the berbal instructions sound like Charlie Brown's friggin teacher is saying them (totally unintelligible), and I am now holding for going on five friggin minutes!

WTF is the matter with you people?! do not you WANT my business?! !@#$%^&* I guess friggin not.

Screw you and have a nice friggin day.

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Customer care female
Ms. Nichole SaysOct 30, 2013

Trying to cancel me recurring orders because the product wasn't working for me. Was told I couldn't when I called and was hung up on three times. Money back guarantee satisfaction is non existant.Finally had to go to bank to cancell my card so you would quit charging me. Total scam.

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Customer care male
Mr. Sheryl SaysJul 21, 2014

Not one of the phone #'s I found on any website are in working order. Plus no one has returned my email in four days. This is unacceptable. There is a problem with an order and we Need to fix it. Please reply with with a contact number I can call back on, I am in canada. Thank you

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Customer care female
Ms. Michelle Kruglak SaysNov 13, 2014

I canceled this order almost a year ago within the 90 day window, way before actually. I didn't like the product, had a reaction to the lavender, so I canceled. I woke up this morning and saw a charge on my bank account, I called and this dane guy said it was never canceled and the product was mailed out yesterday and once I return it they will credit me. I haven't lived at the address they are sending it to in over six months, not even sure how they got authorization on my card to go through being that the address wouldn't match to what they have. All I know is because of their unauthorized charge my rent check might bounce.

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Customer care female
Ms. Debra Kelly SaysDec 01, 2014

I called to cancel my account completely, as I no longer wish to receive shipments. At first the customer service representative tried to convince me to just put a hold on it and I had to be very firm about cancellation. He assured me that it will be cancelled and I will not receive anymore shipments, so I hope that this has been taken care of.

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Customer care user complaints