Vodafone Ghana Customer Service Phone Number

Vodafone Ghana


Vodafone Ghana is the part of the Vodafone Group Plc. It was previously known with the name of Ghana Telecom and was established back in the year 1974. It is the national telecommunication company of the country and had about 4 lakh customers of all telecommunication services it provide which are Mobile phone telephony, fixed line telephone at the end of 2006. It was bought by Vodafone Group Plc in the year 2008 and changed its name the Next year to Vodafone Ghana. Vodafone Group Plc holds 70 percent stake in the company and the rest 30 percent is owned by Ghanaian government. The company offers service such as SMS, MMS and internet services through its crystal clear network and offers other services like fixed line services and broadband internet services.


Services Offered By Vodafone Ghana


Vodafone Ghana offers various prepaid plans to subscribers. The plans are meant to provide freedom to subscribers to choose a plan that meets their requirements. The telecom company provide various prepaid plans to customers under various daily and weekly plans. Subscribers are empowered to choose a desired plan and pay accordingly. Vodafone Ghana offers postpaid plans to customers that are aimed to provide uninterrupted services to customers. The telecom company deliver various postpaid services on monthly based plans. The postpaid services also enabled customers to make long distance calls. International roaming is also available on postpaid services. The company offers mobile internet services to subscribers over both prepaid and postpaid services. Vodafone Ghana offers mobile internet services under various speeds. The mobile internet allows customers to enjoy internet over all types of smart phones.

Customer Care Contacts Of Vodafone Ghana


The Telecom company has setup a well directed customer care center, and customer executive remain 24x7 active to assist customer. To connect with customer center do use below given numbers:
Customer Contacts: 080010000
Non Vodafone Users: 0505555111
Vodafone Health Line: 0505005050

Vodafone Ghana Address


The address of Vodafone Ghana is Accra Central, Accra, Ghana.

Vodafone Ghana Website


The Website of Vodafone Ghana is www.vodafone.com.gh.

Vodafone Ghana Customer Support Service Phone Number


The customer support phone number of Vodafone Ghana is 0302 667046 / 0302 666221.

The postal and official address, email address and phone number (helpline) of Vodafone Ghana Service Center and Vodafone Ghana customer service number is given below. The helpline of Vodafone Ghana customer service number may or may not be toll free.

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Vodafone Ghana Phone Number Customer Service
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Vodafone Ghana Customer Service Number Delineated Here With Complaints and Reviews

Vodafone Ghana Customer Service Care Phone Number 253217
Ms. Joyce Addae SaysFeb 03, 2016

Hello good evening, please i bought airtime worth GHC100, i bundled GHC90 and later bundled GHC10, but later when i checked with *700*2 to know the total data i have, the system said i have only 400MB which in monetary terms is GHC10. I do not understand this. Kindly help out. 0206559375thanksJoyce.

Vodafone Ghana Phone Number Customer Care Service
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Vodafone Ghana Customer Service Care Phone Number 251151
Mr. Leo Atigah SaysJan 13, 2016

Hello,
My name is Leo. I will like to ask if i can use a broadband number as a fixed landline and if i can what are the procedures. I have decided not to use my broadband again, but i wan to maintain the broadband number as a fixed line. The broadband is being used in a school called Bonfield college. The number is 0303211590




Thank you.

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Vodafone Ghana Customer Service Care Phone Number 247607
Mr. Kweku Osei-tete SaysDec 11, 2015

Dear All, MOBILE DATA SIM NO. 0508848615I am the owner of the above named SIM ID and i am having two different figures as bundle balance on my SIM which is strange. I have on several occasions called the Customer center to make a complaint of loss of data credit on a large scale. Today i lost almost 800MB in few hours just doing email and browsing. Being tired of complaining, i again as usual recharged my SIM with GHc20 credit and tried to bundle a weekly package of GHc15 for 1G only to realize that your system would not allow me to Rebundle because of an interfering with an existing bundle, but at the same time the system also says i had zero data credit balance. I suspect that it is the strange loss of data credit that is interfering with my ability to re bundle. I once again made a complaint to a Vodafone agent and alas i have two different figures as bundle balance. Can someone explain. Frustrated Customer.

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Vodafone Ghana Customer Service Care Phone Number 244229
Ms. Sheerina Buabeng SaysNov 07, 2015

Please I just loaded 14 gh cedis airtime on my phone, I wanted to bundle for my x and they saying I have no call credit, but they show me my bonus credit Please I need it urgent. My number is 0207356334.

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Vodafone Ghana Customer Service Care Phone Number 244065
Mr. Eric Menash K SaysNov 05, 2015

I am and my name is Eric Mensah registered and using the line 020-891-0979. Of late whenever the line is called a female picks the call meanwhile the line is mine. Please kindly work on this for me for it is causing a lot of inconveniences to me and my family.

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Vodafone Ghana Customer Service Care Phone Number 237679
Ms. Bernice Adu-boahen SaysSep 07, 2015

I have airtime, but i cant browse nor make calls. The costumer care line too is something else saying a lot of things and the end tells you no call credit meanwhile i have credit. Am getting fed up with this network.

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Customer care male
Mr. Harrison Abutiate SaysMay 20, 2015

My paramount chief, Osie Adza Tekpor vii of Avatime traditional area, sent the MD an Ems letter dated 13th jan. 2015. to date no acknowledgement received. can you honor us with a reply please?.

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Customer care female
Ms. A Complainant SaysFeb 17, 2015

Since yesterday 16-02-15 my company is unable to use our main office line to either make or receive any calls. This is seriously affecting the flow of work. We thus plead with you to do something about this urgently. Our number is 0302 689 893/4.

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Customer care male
Mr. Francis Aboagye SaysFeb 13, 2015

I want to subscribe to Vodafone X. But it seems not to be working on my SIM with the number 0501359614.

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Customer care male
Mr. Vincent Dafeamekpor SaysFeb 12, 2015

Ever since I traveled to the US 10th of January 2015, the network on my fon reads " no service" even though I have enough credit units on my phone (024 111 4824 ). Is Vodafone roaming service no longer working?

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Customer care male
Mr. Isaac Cobblah SaysFeb 11, 2015

The line at Electoral Commission Operations Room has been down for about a months now, i called your men several times, but no turn up. The number is 0302-220494 and others. Can you do something about it urgently.

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Customer care female
Ms. Disappointed Vodafone User SaysFeb 10, 2015

I tried your email because i cant seem to make any calls or. No response.

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Customer care male
Mr. Allotey FELIX SaysFeb 09, 2015

Please i bought a GHC five Vodafone recharge card, but when i was scratching, the numbers got scratched off. The serial number is 0000012516-52371. Please if the credit could be loaded to my number or the original number sent to my number 0505176312.

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Customer care male
Mr. Ansah SaysFeb 06, 2015

I have more than one cedi worth of credit, but i can not call my dad in Italy. Why. Kindly help me cos i need money for school fess. Thanks.

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Customer care male
Mr. Dabuo SaysFeb 02, 2015

Please when ever i tried to text a message it do not go through and i do not know why because i am having enough airtime so kindly work on it for me Thank you.

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Customer care male
Mr. Jonathan SaysJan 07, 2015

I am trying to get the credit balance on our broadband internet. I tried *900

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Customer care female
Ms. Vodafone Ghana SaysNov 18, 2014

Dear valued Vodafone Customers, We appreciate your feedback and complaints and have responded to them below. As this website is not a Vodafone Ghana website we would appreciate you contact us through the following channels:

Email:info. Gh@Vodafone.com
Twitter: https://twitter.com/AskVodafonegh @AskVodafonegh

Facebook:https://www. Facebook.com/Vodafoneghana

Thanks.

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Customer care female
Ms. Cordellia Asantey SaysNov 10, 2014

GOOD MORNING ,PLEASE MY NAME IS CORDELLIA. I NEED INTERNET CONNECTION TO MY PHONE. PHONE TYPE: GT S6012PHONE NAME: SAMSUNGPHONE NUMBER: 0205778339.

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Customer care female
Ms. Cordellia Asantey SaysNov 10, 2014

Please i need internet connection to my phone. Phone type Samsung GTS6012.

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Customer care female
Ms. Dela SaysOct 24, 2014

My SIM is missing, when I call someone picks the call I won't it to be block the number is 0278550731. The number worse ported six months ago.

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Customer care female
Ms. Vodafone Ghana Says Nov 18, 2014

Hi Dela, kindly visit any nearest Vodafone retail shop so you can be assisted with blocking your number. Thanks.

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Customer care male
Mr. Abdul Aziz SaysOct 21, 2014

I bought 4GH credit credit yesterday. I make two calls with the credit and all the credit vanished in the evening. I went to your office in Bolga and l was informed that the first call l make consumed all the credit, but in reality the duration for the call was six seconds. I showed her the call duration and she said is a mistake and that they will work on it. Please l want know how you charge per minute and a refund of my call credit. Thank you.

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Customer care female
Ms. Vodafone Ghana Says Nov 18, 2014

Hi Abdul, we are sorry for the inconvenience you have incurred. Kindly send us your number via @askvodafonegh on twitter or vodafoneghana on facebook so we can investigate. Thanks.

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Customer care male
Mr. Kumi SaysOct 15, 2014

I paid for one broadband and installation fee on 18th of September of this year with account number 27448260 and receipt number 0000302. Unfortunately, the installation has become a problem. I live at Dormaa Ahenkro in the Brong Ahafo Region. All efforts to get the Manager at sunyani or to get my broadband be installed have proved futile. He was even annoyed at me. The last time, I went to his office in Sunyani. Someone should please help before the situation gets worse.
Thanks.

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Customer care male
Mr. Adrian De Heer SaysOct 12, 2014

I phoned from Geneva, Switzerland, and wanted to know if there is a problem with connections to Skype, as i have tried over the past ten days to make a connection. I shall be thankful for your response, and what the status of the connection is. My Wi-Fi bundle expires on October 18, 2014.

I did not get a response from my phone call that's why i am writing.

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Customer care female
Ms. Vodafone Ghana Says Nov 18, 2014

Hi Mr. Adrian, we are sorry you are having problem connecting to Skype. Kindly send us your number, location and details of the problem (do you have 2g or 3g on your device? what device to you use to browse? can you access other websites?) via @askvodafonegh on twitter or Vodafone ghana on Facebook, so we can investigate. Thanks.

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Customer care male
Mr. Pawlowski SaysOct 11, 2014

Vodafone text at 12:55
Your porting request is being processed. Thank you
Vodafone text at 12:55
Your number is being ported now. Please switch to the chip or service from your new operator.
Now is 21:13 message not registered on network.
My name is Jerzy Pawlowski, number is 0244711313.

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Customer care female
Ms. Vodafone Ghana Says Nov 18, 2014

Hi Pawlawski,
We are sorry for the inconvenience you incurred in porting your number. Your account was checked and it is now active. Please confirm if you can now use your number. Also for any complaints on the network, kindly send to @askvodafonegh on twitter or vodafoneghana on facebook. Thanks.

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Customer care male
Mr. Vijayakumar SaysOct 10, 2014

Dear Sir,
I requested for relocation four weeks ago. I was ask to come and pay an amount of 99 ghc for relocation which i did. I have been several times Call there, but up to now they have not connected the line i am really disappointed in your service. After this weekend if will not be connected. I will withdraw my connection and my money and move to another network.
Below are my details.
Land line : 0302244663
Mobile number : 0267771231.

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Customer care female
Ms. Vodafone Ghana Says Nov 18, 2014

Hi vijayakumar, we are sorry for the inconvenience you have incurred. Your account was reviewed and it is now active. Kindly confirm if your internet is working after the installation. Also, for any complaints, visit @askvodafonegh on twitter or Vodafone Ghana on Facebook. Thanks.

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Customer care male
Mr. Lamine SaysOct 10, 2014

Hello,
Bought credit of ten Ghc unit. On loading, i was informed that the number had been used.
number is 41090904770653
My cell number is 0202415508.

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Customer care female
Ms. Vodafone Ghana Says Nov 18, 2014

Hi Lamine, we are sorry for the inconvenience. Kindly send us the serial number of the scratched card and the date you reloaded the credit via @askvodafonegh on twitter or vodafoneghana on facebook, so we can investigate. Thanks.

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Customer care female
Ms. Akua Asabea SaysSep 26, 2014

Good afternoon,i have subscribed to the monthly services on voice however, i have been having challenges since yesterday, 25/9/2014 that i do not have enough credit on my phone to make voice call though my subscription was renewed/recharged about a week ago. I cannot make calls and it is frustrating.

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Customer care female
Ms. Vodafone Ghana Says Nov 18, 2014

Hi Akua, we are sorry you are unable to make calls. Kindly send us your number via @askvodafonegh on twitter or vodafoneghana on facebook, so we can investigate. Thanks.

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Customer care female
Ms. Owusuaa SaysJun 03, 2014

There happen to be a problem with Vodafone network today at amrahia on the dodowa road. We are finding difficulties making phone calls not even contacting your help line (100). This is so serious. I have no other network than Vodafone . And this is the situation i find myself in today. I will be very glad if you attend to us quickly, since this gives people like me a whole lot of problems. I am so sad because this is not the first time and i run through a big time loss as a result of this. Thanks!.

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Customer care female
Ms. Vodafone Says Nov 18, 2014

Hi Owusuaa, we are sorry you are having network problem. Kindly send us your number and details of the problem (the number of bars on your phone; do have 2g or 3g? what type of phone are you using) via@askvodafonegh on twitter or vodafoneghana on facebook, so we can investigate. Thanks.

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Customer care user complaints