I have Visual Land Prestige Elite 10Q tablet. I lost my AC adapter and USB cable at the airport. I have twice ordered thru Amazon and have twice received the wrong cable and adapter. The last cord I received was in a PWR box with Model TBK1 on the box. The cord stem is too thin and does not fit in the hole. The USB Cable is too large. It had a Swellder X000SCB9MT. Can you help?.
I got a tablet back today after returning mine. It is either mine or a new one - no paperwork indicating what was being done. After taking all day to charge, it now states "Unfortunately Launcher3 has stopped working" and that is all I can see. This is extremely frustrating. Could customer service do something?.
Received either my old or a new tablet yesterday. Took forever to get it charged (I think there is a problem with the charger). Got it charged and now cannot get it working. Getting the pop up messages and nothing else. These are telling me things have stopped working - example "Unfortunately, Contacts Storage has stopped", Keyboard has stopped, Launcher3 has stopped. Have no idea what to try. BTW, I have rebooted.
I purchased a Visual Land 10" tablet for my granddaughter back in June of this year and now it will not charge. When plugged in to both a wall plug or computer all it does is light up and say connect charger? Any Ideas on what to try next?.
I am having trouble logging in on my table. It's a prestige elitemodel 10q the problem is it's not in English; just onesecond it will let me use my WI-fi please help.
Bought eight inch Quad core 16gb android tablet from HSN. It would not charge, because the inside of the charge was broken. I need to return it, so I'm waiting for a label from you, that is what HSN told me to do. So Here I'm waiting for you to send it. I guess UPS is suppose to be the one I send it back with?.
Has anyone thought about calling the better business i bought a visual land tab for my granddaughter they read these complaints they would know their for xmas has never worked. you would think if they read these complaints they would know that these tablets are no good. but they can make millions while US dummy are waiting for help. i guess i bought a lemon i will suck a lemon.
My video camera will not work on my gallery, as soon as I press to make a video it says unfortunately, camera has stopped working. Please help me to resolve this issue. Thank you. I just bought the prestige Elite ten last week and it shouldn't be giving me any issues.
As I have written twice the connection problem with the VL eight tablet was with the tablet you would not let be returned, not the keyboard. With no response from you I have submitted a complaint to the Fl Atty Gen today.
I sent my tablet back on 4-4-15 cant get thru to speak to anyone about when you are sending my item back or a refund. I will never get any thing from you again.
The very same issues with my purchase. Got it through HSN in October 2014. HSN won't touch it They're sorry we are having a difficult time,, but absolutely no help I will never make another electronic purchase with them. Visual Land has crap for products and customer service.
I seem to have a problem when I touch the tablet it doesn't seem to work it's getting frozen what the hell am I supposed to do so far as I'm concerned this is the crappiest tablet I've ever gotten.
I just purchased an Visual Land Tablet 7d and I just recently received it in the mail I've been calling your technical support number, but everytime I call the answering machine comes on and say that you all are closed I just want to know how do you use Bluetooth on the table because on your website it says that the tablets do support Bluetooth connection I really need to know as soon as possible. Thank you.
I purchased a Visual Land tablet from HSN three months ago and also a 2year replacement plan. I do not know how it happened, but my screen is cracked. Can you please help? Thank you.
The screen does not always respond to touch. The icon to alter the touch sensitvity on gives the volume control--it does not provide a way to adjust for screen touch sensitvity. The model is v-touch pro, model me-975l-8gb-prp.
I have had my Prestige Pro 7D for about three days now and have had problems from the start. The very first day, a Monday I e-mailed the company stating my problems. it is now Wednesday night and I have yet to hear from them. I would just like to be helped.
Got my product replaced through Walmart, but the product would not stream movies after weeks of calling numbers I was able to send it back for a replacement more waiting and can not once again cant get ahold of anyone this is such a SCAM!
Have purchased and returned two of the 7" tablets so far...trying to obtain information on differences in product in order to replace for the THIRD TIME Attempted to contac the "customer service/tech support" center for two days! Mailbox is always full. Attempted to go through another department, "mailbox full" SERIOUSLY??? IS THERE MORE THAN one PERSON WHO WORKS THERE??? What kind of business are they running? I should have given up after the 2nd tablet wouldn't even charge, but I am still trying to continue to do business with them, but at this rate, I guess I shouldn't even bother! Trying to TALK to someone seems to be impossible and at this point, I do not even think there is a valid compnay! Won't be surprised when they go belly up!
I bought two jelly belly tablets for my kids and both stop work this is the second ones I have gotten and it's messed up again. I need to know how to get them replaced!
My tablet stopped working after a month so I contacted them,they responded and I sent it in and now my replacement tablet is gone bad. Took to a tablet place, twice, and now it went down again, so now I have contacted visual land three times and they still won't respond.
do not buy from this company or you'll be sorry!
My tablet stopped working almost a month after purchase, and so I sent it back and still haven't gotten it back. I sent it on August 16, 2013, and it is now August 26, 2013. I am very angry and just want my tablet back.
my tablet stopped working 22 days after purchase. I followed your arrangements to get my new tablet and asked for signature confirmation, but no one has picked up the item from the PO Box you gave me to mail it back to you, and now the 14 day return is running out and it is still at the post office in your PO Box! What kind of scam is this?? When are you picking this up???