The very same issues with my purchase. Got it through HSN in October 2014. HSN won't touch it They're sorry we are having a difficult time,, but absolutely no help I will never make another electronic purchase with them. Visual Land has crap for products and customer service.
Visual-land.com. Will not answer there calls put customers on Hold way to long.
I seem to have a problem when I touch the tablet it doesn't seem to work it's getting frozen what the hell am I supposed to do so far as I'm concerned this is the crappiest tablet I've ever gotten.
Help brought the nine inch prestige for husband only has had around en four months screen shattered while he was using.
I just purchased an Visual Land Tablet 7d and I just recently received it in the mail I've been calling your technical support number, but everytime I call the answering machine comes on and say that you all are closed I just want to know how do you use Bluetooth on the table because on your website it says that the tablets do support Bluetooth connection I really need to know as soon as possible. Thank you.
I need to know the mailing address for returns. It was not included in the original Packet that was sent to me. My RMA number is 977207.
My prestige elite 7q just cut off and will not come back on
My Visual Tablet is not working. Got it the next day it sopped working. Call HSN, I am waiting for return slip. Regret buying product.
I purchased a Visual Land tablet from HSN three months ago and also a 2year replacement plan. I do not know how it happened, but my screen is cracked. Can you please help? Thank you.
The screen does not always respond to touch. The icon to alter the touch sensitvity on gives the volume control--it does not provide a way to adjust for screen touch sensitvity. The model is v-touch pro, model me-975l-8gb-prp.
I have had my Prestige Pro 7D for about three days now and have had problems from the start. The very first day, a Monday I e-mailed the company stating my problems. it is now Wednesday night and I have yet to hear from them. I would just like to be helped.
Got my product replaced through Walmart, but the product would not stream movies after weeks of calling numbers I was able to send it back for a replacement more waiting and can not once again cant get ahold of anyone this is such a SCAM!
Have purchased and returned two of the 7" tablets so far...trying to obtain information on differences in product in order to replace for the THIRD TIME Attempted to contac the "customer service/tech support" center for two days! Mailbox is always full. Attempted to go through another department, "mailbox full" SERIOUSLY??? IS THERE MORE THAN one PERSON WHO WORKS THERE??? What kind of business are they running? I should have given up after the 2nd tablet wouldn't even charge, but I am still trying to continue to do business with them, but at this rate, I guess I shouldn't even bother! Trying to TALK to someone seems to be impossible and at this point, I do not even think there is a valid compnay! Won't be surprised when they go belly up!
I bought two jelly belly tablets for my kids and both stop work this is the second ones I have gotten and it's messed up again. I need to know how to get them replaced!
My tablet stopped working after a month so I contacted them,they responded and I sent it in and now my replacement tablet is gone bad. Took to a tablet place, twice, and now it went down again, so now I have contacted visual land three times and they still won't respond.
do not buy from this company or you'll be sorry!
My tablet stopped working almost a month after purchase, and so I sent it back and still haven't gotten it back. I sent it on August 16, 2013, and it is now August 26, 2013. I am very angry and just want my tablet back.
3 day old prestige 10
Won't scroll sideways or up or down
Need my passwords removed before shipping it back
my tablet stopped working 22 days after purchase. I followed your arrangements to get my new tablet and asked for signature confirmation, but no one has picked up the item from the PO Box you gave me to mail it back to you, and now the 14 day return is running out and it is still at the post office in your PO Box! What kind of scam is this?? When are you picking this up???