Virginia Lottery Customer Service Information & Exploration

+1-(804)692-7777, (804)692-7000   Call By Skype
900 East Main Street, Richmond, Virginia 23219, United States Fax Number: +1-(804)

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Virginia Lottery Exploration

The Virginia Lottery is a state government agency, active in Virginia state. The agency was formed in 1987 after the demand of citizens of Virginia state. However, it had sold first ticket in September, 1988. The head office of the agency is located in Downtown Richmond. Moreover, it has opened seven service centers, located in Abingdon, Hampton, Henrico, Woodbridge, etc cities across the state. The Virginia Lottery offers wide range of games under the category of Draw Games, Scratchers, FastPlay Games and Contests. It provides Mega Millions, Win for Life, Cash 5, Pick 3, Bankroll Bingo, Bonus Bingo, Fast 50s Slots of Fun, Hallo-win, etc games. The Virginia Lottery donates all the beneficial income to the K-12 public education. The agency had income of approximately $486.5 million in 2013 and had contributed 8 percent in the total funding of the public education. Till 2013, It had donated $9 billion.

Key Customer Locations Of Virginia Lottery

Lottery Headquarters
Address: 900 E. Main Street Richmond, VA 23219
Customer Support: (804)692-7000
Fax: (804)692-7102

Prize Zone West
Address: 1620 E. Parham Rd. Richmond, VA 23228
General Inquiry: (804)692-7950
Fax: (804)266-1748

Shenandoah Valley
Phone Number: (540)433-7979
Fax: (540)433-9299

Central Virginia
Customer Support: (434)392-7294
Fax: (434)392-7292

Southwest Virginia
Phone Number: (276)676-5540
Fax: (276)676-5548

Facilities Empowered By Virginia Lottery

Virginia Lottery is prominent agency of commonwealth in the state of Virginia and its roots were laid down in the year 1987 and its headquarters is located in Downtown , Richmond. Virginia Lottery is a majestic unit of commonwealth and it is responsible for holding some prominent events of games and also hold some mega contesting events through which customers can earn the ample number of rewards. Virginia Lottery is holding various events of games such as Draw Games, Scratchers, FastPlay Games and Contests.

Utility Product Range Of Virginia Lottery

Virginia Lottery is offering extensive range of products for its customers some of then are mentioned below.
  • Daily Draw Games: Under thsi category Pick 3, Pick 4, and Cash 5 and each of which is drawn twice in a day.
  • Scratchers: Virginia Lottery is also offering Scratchers on daily basis through which customers can earn rewards.
  • Virginia Lottery is prominent Lottery undertaking and it sells Mega Millions tickets, and one of 47 offering Powerball. Decades of Dollars is drawn Mondays and Thursdays; Mega Millions is drawn Tuesdays and Fridays, while Powerball is drawn Wednesdays and Saturdays.

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Virginia Lottery User Queries

Customer care male
Kidu KifleAug 30, 2013

On August 26 at 10:10 pm I went to 711 at 4689 King St, Arlington VA to check my tickets. I tried to scan my tickets at the self ticket checker. However, I was unable to scan and asked one of the employee if he could assist to scan my ticket at main terminal or print out the winning numbers for those specific dates on my tickets. The employee I talked to, asked the other clerk to help. This gentleman by the name Mr. Plock (the name was given to me by the other employee)was not only rude with attitude, also told me to come back the next day to check my tickets. Never heared of.

The purpose of this letter is that I felt the person did not conduct the lottery business with good customer service by ignoring me and walk away while I was talking to him. He was not busy not to assist. Is it proper for retailers to deny service to lottery customers when they need assistance. Although I came with lottery ticket for assistance, good PR helps encourage cutomers to spent money in the store