Will Smith II On Phone To Virgin Mobile USA Service
was refused access to a supervbisor or manager by several people ummm wht thwe fuck am I talking to people in mexico?
Mr. neil On Phone To Virgin Mobile USA Service
A while ago, I bought a Galaxy SIII phone from the VM website and activated it to start an account with Virgin Mobile for my wife. I could have bought the phone for less money elsewhere, but I chose to buy from the VM website because they were advertising a promotion offering a $70 account credit with purchase of the phone. After activation, I checked my account and the credit had not been applied. I then communicated with Virgin Mobile Customer Service and received assurance, without qualification, that the credit would be applied within a month. A month passed and no credit. I then called Customer Service and was again assured that I was going to get the credit within a couple of business days. I let a week pass and called again yesterday (Oct 12). I was told that the credit had not been applied because it had been decided that I was not eligible! (I did not get any notice from VM of this decision.) They cared nothing about their original assurance.
Ms. Cynthia trejotrujillo On Phone To Virgin Mobile USA Service
Package returned and I have not received my refund
Tracking # ek-vupp719056785
6/17/2013 order date and returned to fed x branch Postal planet in garden grove 6/26/2013
Mr. Salvatore Anzalotti On Phone To Virgin Mobile USA Service
To whom it may concern,
I am writing this letter because I am being overcharged for the cell phone service that I have with virgin mobile. My cell phone telephone number is area code 413-221-0946 I very rarely use my cell phone and it is usually off. I only use it for emergencies. My land line number is area code 413-786-3825.
My complaint is I am being overcharged. My email address is email@example.com. It is difficult for me to email because I use a voice activated computer. Please contact me or give me an 800 number in United States that I can use.