Value City Furniture Ohio Customer Service Number

 : 1-888-428-8818, 1-800-695-1788
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About Value City Furniture Ohio
Value City, in 1917 it was a department store in America. It was located in 113 locations in United States. The store was an off-price store that sold outfits, jewellery, and home products below the maker recommended retail store price. The store was founded by Ephraim Schottenstein and was having headquartered in Columbus, Ohio, United States. The chain declared its objective in 2007 to offer up to 24 shops to Burlington Cover Manufacturer. The postal and official address, email address and phone number (helpline) of Value City Furniture Ohio service center is given below. The helpline of Value City Furniture Ohio service center may or may not be toll free.
Contact Details
Contact number
1-888-428-8818, 1-800-695-1788
Office Location
Post Box 182273, Columbus, Ohio, United States
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Complaints and Reviews of Value City Furniture Ohio
Female ImageMs. Julie George Says Sep 29, 2013

Couch and loveseat less than 6 months old - cording coming apart on cushions, pilling on cushions, NO support in cushions. Have contacted the store several times with NO resolve. VCF came to look at couch and found it to be normal wear and tear. I don't believe that unraveling of the cording around the cushions after 3 months is normal wear and tear. The couches look like they are 10 years old. I want this resolved. We have had nothing but problems with our entire order since day one. Please contact me regarding this claim.
Male ImageMr. ChrisChris Says Jun 20, 2013

This is a shaneful sales tactic performed on customer that Value City has made its fortune on for so many years. I called my sale women Fran from the Old Brookyn store and she just gave me lip service as to why my furniture was on back order. She promised to talk to her manager and call me back, but that never happened. Just anotger bait n switch. Nice job Value City!
Male ImageMr. Chris Says Jun 20, 2013

I bought my sectional furniture on Memorial day weekend snd was told that it could be delivered within 5 days after my balance was paid in full. Four days later I paid the balance off and they told me that it can't be delivered till July 27 now because the manufacture was out of stock on my two end pieces of my set. Mind you this is a sectional couch. How can they sell out of two pieces of a 5 piece set?? I looked online and it still showed its in stock. After I saw it was still available online I realized that this is a sales gimmick. They just want their customers to be money invested.
Female ImageMs. Marjorie Says Jun 09, 2013

our room was being painted and we just finish it about three days ago, so we did not use the bed and it is still where the delivery guys put it. Today 6/8/2013 I decided to go to the store since I did not hear from anyone and was told that I have to wait July 5th and that it was put by the manufacturer. I have proof that is a lie. I found out that on 6/11/2013 that 127 beds will be deliver and there is 9 bed are being order for 6/21/2013 of course mine is not one of them.
Male ImageMr. Marjorie Says Jun 09, 2013

I got mad and called corporate on Monday and got them to give me the display and promising to give me a bed in June 1st when it is available. I have a signed statement by the store manager. I wanted to cancel the order, but corporate said they did not want to lose my sale and said that if I agreed to keep the sale, I will get $500 for my wait. So, I took the deal thinking that I will have the bed by now. I just wanted to mention that we did not set the display bed because our room was being painted and we just finish it about three days ago, so we did not use the bed and it is still where the
Female ImageMs. Marjorie Says Jun 09, 2013

On 4/13/2013 I bought some furniture at Value City and spent about $5000 for a set of bedroom/mattress/lamps. I was told by the salesman that the bed will be available end of May beginning June. I reluctantly bought them; I was told that the mattress and box will be delivered with a frame until I get the complete bed. So, I said yes, when the mattress came there was not frame. I called, called, and went there and was told that it was a mistake and that I have to wait a week to get the frame and sleep on the floor. I have to wait 07/05. I want to return everything.

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