Ultra Mobile Customer Service Phone Number

1-855-238-5872

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Ultra Mobile


Ultra Mobile is a privately owned company, which is engaged in telecommunication services including Mobile, International Long Distance, 4G data, MVNO, Telecom, Mobile Money. The company was established by telecom industry entrepreneurs in the year 2010. Headquarters of the company is located in Brooklyn, New York, United States. It is a multinational company which sells more than 500,000 SIM cards. The objective of the company is to provide convenient solutions at the reasonable prices. The company operates in many countries such as Bangladesh, Canada, China, India, Pakistan, Philippines, United Kingdom and United States.

Ultra Mobile Address


The address of Ultra Mobile is 37 Greenpoint Avenue, Brooklyn, New York, 11222, United States.

Ultra Mobile Email Address


The email address of Ultra Mobile is agentinfo@ultra.me.

Ultra Mobile Website


The Website of Ultra Mobile is www.ultra.me.

The postal and official address, email address and phone number (helpline) of Ultra Mobile Service Center and Ultra Mobile customer service number is given below. The helpline of Ultra Mobile customer service number may or may not be toll free.
Ultra Mobile Phone Number Customer Service
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Ultra Mobile Customer Service Number Complaints and Reviews

Khalil Abadou Customer Phone Number
Mr. Khalil Abadou SaysMay 02, 2015

Please I want the phone bill for the period from 01 January 2014 until 31 December 2014 for taxes. Thank you.

Nabil Echchari Customer Phone Number
Mr. Nabil Echchari SaysApr 09, 2015

I do have two accounts phones and I just move to different location in Illinois: previous address was 1463 Mercury Dr apt 217, Schaumburg, IL60193. New Address is 260 East Lake ST unit1W, Bloomingdale, IL 60108. Recently since I have moved to the new address, our phones lost the connection inside the apartment. Would you please set up my new address as(260 E. Lake ST, unit 1W, Bloomingdale, IL60108). Also I try to open my two accounts on line, but I can not access;because the password or account is failed. Thank you in advance. Nabil Echchari .

Rickardo Customer Phone Number
Mr. Rickardo SaysMar 09, 2015

What the hell is that I just buy 20 dollars international call the next day my plans was expired I changed my plans in tomorrow. They take my all money. I can not believe that shit. You guys butter know how to serve a costumer.

Customer care female
Ms. NyalingCamara SaysJan 29, 2015

I received an Unidentified call at 11:52 PM on 12!28/15 for 14 seconds. It was abusive and I want to trace the phone number call was made from. Thanks

Customer care female
Ms. Da SaysJan 29, 2015

Pleases tell me the 3475307818 calling out and someone call by this phone information thank you.

Customer care female
Ms. adnaneouro gbele SaysJan 21, 2015

I am in Vacation in Africa for 2 months. My plan will be renewed today. I would like to change my plan to the lowest price you have. Can you call me please.my number is 228 90742953.thanks

Customer care male
Mr. Mark SaysDec 21, 2014

I have just got a new LG L23 and will like to have mobile internet. I will like to have directives on how to activate internet in my phone.

Customer care female
Ms. Hajra SaysDec 16, 2014

I paid for the service and you guys gave me a new number even though I said that I want to keep my exiting number and now one of the representative told I have to pay again and when asked for manager or supervisor she said that he is on meeting. You guys cheat me. This is not a fair at all. I need my money back which I have paid first.

Customer care male
Mr. Oswald Ziesmann SaysDec 06, 2014

My name is Oswald Ziesmann and I subscribed to your service in Phoenixville, PA on August six, 2014 and the number issued was 587-998-6520 for the time I was traveling in the US as I am a CANADIAN. When I entered Montana on my return in October, I lost all service. I have now been back in Canada and am traveling in Costa Rica and have not been able to use this number since October. I have sent an email requesting cancellation last month and asking for a refund for that charge. I notice another charge going on to my credit card. Please cancel and issue a refund for the past two months. Sincerely,

Oswald Ziesmann.

Customer care female
Ms. Shashi SaysDec 03, 2014

I used to use Ultra Mobile plan $39, now i am using plan $19. But i can not make international call. Every time it says "enter your account number "So, I had to contact with them, but still having the same problem. After the day i called ultra customer care, I got a call from the number 518 566 1200 about 11pm (that time i was about to sleep). That was Matt, one of the employee of Ultra-mobile customer service. However, two days ago i got another call around 2am said that Mr. John from Ultra-mobile customer service. I live in NYC and think that they have no idea about "time zone". What a great customer service.

Customer care user complaints