Ultra Mobile Complaints and Reviews
Ms. Wonu Ogundele Says Oct 13, 2014
Trying to call 611 and after a merry-go-round of instructions, you should be able to speak to someone. I am very disappointed about how accessible Ultra Mobile makes itself. I found no functioning number online and had to call a dealer who told me to call 611. Very frustrating.
Mr. Abu Rahman Says Oct 11, 2014
I have $29 dollars monthly plan having number 1-347-753-5692. My plan is auto renewable and almost every 10th or 11th day of the month my plan renews automatically from my credit card. Before some months, i bought additional $2. 50 data. Last month after ten days of renewal, i got two or three texts that i have already used 100% data and i have to buy more data. So on 24th of September 2014 i paid $5. 94(including tax). But till today this is not activated. Now, if i do not get satisfactory result within 12 hours i have to switch over to another cell phone carrier with my wife, son and daughter's ultra services.
Mr. Hiep Says Oct 09, 2014
I called this number and i heard only that please wait, please wait, then only dial tone existed. No ringing tone, no help.
I just want to recharge my spouse phone.
Ms. Jaime Wilson Says Sep 29, 2014
I lost my phone and called the ultra mobile to turn it off and today there was a payment on the phone maid to the card on the account, please contact me at 773-798-1026. Please need to clear this up as soon as possible.
Mr. Jack Peter Rozario Says Sep 14, 2014
My ultra-mobile account is temporarily blocked and cannot log in to my account.
My phone number is 346-821-6904
Please do something for me. When i log in to my account it says that cannot log in due to inactivity.
Ms. Regina Shanley Says Aug 20, 2014
Your phone does not work. Your technical support and customer service personnel do not help. They never call back when they say they will. They promised to send me a sim card within five working days. That was five weeks ago! i have had a phone that does not work consistently for two and a half months. The mobile phone number is 347 730-3531. My name is regina shanley.
Mr. Salvador Petez Says Jul 02, 2014
Why you lower my 4g data i page 59 dollars every month and i have only 1. 22 gb and my 4g data is finish this my phone number 224 5350958 i need you to fix this problems or i am going to change to a different company.