Ultra Mobile Customer Service Number

 : 1-855-238-5872
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Office Location
37 Greenpoint Avenue, Brooklyn, New York, 11222, United States
Email address
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Ultra Mobile

Ultra Mobile is a privately owned company, which is engaged in telecommunication services including Mobile, International Long Distance, 4G data, MVNO, Telecom, Mobile Money. The company was established by telecom industry entrepreneurs in the year 2010. Headquarters of the company is located in Brooklyn, New York, United States. It is a multinational company which sells more than 500,000 SIM cards. The objective of the company is to provide convenient solutions at the reasonable prices. The company operates in many countries such as Bangladesh, Canada, China, India, Pakistan, Philippines, United Kingdom and United States. The postal and official address, email address and phone number (helpline) of Ultra Mobile service center is given above. The helpline of Ultra Mobile service center may or may not be toll free.
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Ultra Mobile Complaints and Reviews

Male ImageMr. Haitao Pan Says Oct 26, 2014

My ultra mobile account has been temporarily blocked. My phone number is 832-339-5120. Please let me make a payment for next month.
Male ImageMr. Angel Andrade Says Oct 23, 2014

I bought a phone from your company and I can not activate it. Is there any website from where I can activate ?
Female ImageMs. Loree Says Oct 22, 2014

I just got a new T-Mobile phone and I am not able to access the internet with it. This is a newer phone, LG Optimus L90/D415. I took out the SIM and hoped that reset it. Do you need the Serial number of the new handset? Do I need a newer/updated SIM card? I wouldn't think so. Do you need to reset on your end? I look forward to a reply.
Male ImageMr. Osafo D'zulu Says Oct 22, 2014

I want to speak to Ultra customer service staff to change my payment plan. My number is 443-985-7900.Osafo D'Zulu.
Male ImageMr. Arefin Says Oct 21, 2014

My name is Arefin. I need my phone bill copy on my asrarularefin@gmail.com. Please help me to get the last month bill copy. It is urgently needed. Your help is appreciated.Thanks and Regards Arefin.
Female ImageMs. Wonu Ogundele Says Oct 13, 2014

Trying to call 611 and after a merry-go-round of instructions, you should be able to speak to someone. I am very disappointed about how accessible Ultra Mobile makes itself. I found no functioning number online and had to call a dealer who told me to call 611. Very frustrating.
Male ImageMr. Abu Rahman Says Oct 11, 2014

I have $29 dollars monthly plan having number 1-347-753-5692. My plan is auto renewable and almost every 10th or 11th day of the month my plan renews automatically from my credit card. Before some months, i bought additional $2. 50 data. Last month after ten days of renewal, i got two or three texts that i have already used 100% data and i have to buy more data. So on 24th of September 2014 i paid $5. 94(including tax), but till today this is not activated. Now, if i do not get satisfactory result within 12 hours i have to switch over to another cell phone carrier with my wife, son and daughter's ultra services.
Thank you.
Male ImageMr. Hiep Says Oct 09, 2014

I called this number and i heard only that please wait, please wait, then only dial tone existed. No ringing tone, no help.
I just want to recharge my spouse phone.
Female ImageMs. Jaime Wilson Says Sep 29, 2014

I lost my phone and called the ultra mobile to turn it off and today there was a payment on the phone maid to the card on the account, please contact me at 773-798-1026. Please need to clear this up as soon as possible.
Male ImageMr. Jack Peter Rozario Says Sep 14, 2014

My ultra-mobile account is temporarily blocked and cannot log in to my account.

My phone number is 346-821-6904

Please do something for me. When i log in to my account it says that cannot log in due to inactivity.

Best regards.
Female ImageMs. Regina Shanley Says Aug 20, 2014

Your phone does not work. Your technical support and customer service personnel do not help. They never call back when they say they will. They promised to send me a SIM card within five working days. That was five weeks ago! i have had a phone that does not work consistently for two and a half months. The mobile phone number is 347 730-3531. My name is regina shanley.
Male ImageMr. Salvador Petez Says Jul 02, 2014

Why you lower my 4g data i page 59 dollars every month and i have only 1. 22 gb and my 4g data is finish this my phone number 224 5350958 i need you to fix this problems or i am going to change to a different company.
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