Complaints and Reviews of Swiffer
Ms. Karen Bonner Says
I have had a swiffer for 5 years without an issue. Recently I purchased 2 new swiffers( one for the hardwood one for the ceramic floors. I have already returned one to Walmart
and yesterday the other one broke. It broke at the top at the base of the handle. Now walmart will not return it because I no longer have the receipt. But the unit is only a month old and previous to this the swiffer I had lasted 5 years. Please resolve
Ms. edwyna towler Says
my son gifted me a swiffer wetjet a few years ago. i mostly have used the other swiffer mop with the damp pads i stick on, use & then throw away. last week i used up the wetjet liquid & can find refills NOWHERE. all refills are bigger,won't fit into my swiffer mop. my empty cannister had 16.9 FL OZ. please tell me if you still may these and the store closest to me that carries these refills.
edwyna m. towler
3488a evergreen ln
st. louis,mo. 63125
314 894 8283
Ms. ck Says
Used the wet jet for about one month, mopped a small bathroom tile floor daily. the plastic at the swivel head broke completely through. no longer have the receipt, so unable to return it. intended to buy the Swiffer Bissell steamer- NOT NOW! POOR QUALITY!
Ms. Marilyn Says
The pad on the bottom of my swiffer cracked and fell off. Is it possible to just buy a replacement pad rather than an entirely new mop? Seems wasteful
Ms. Shaynee Wagnon Says
I just went and bought a swiffer, I am not able to return my swiffer back to Walmart because it was opened and i did not have a receipt. The handle is broken and the bottom where the pad is supposed to go is broken. I did not notice that when I was in Walmart and now I can not do anything about it. So please help me be able to get another one. I need this for my house, and I have tried everything I can to take it back and they won't let me.
271 Workman Ct. # 2
Tahlequah OK 74464
Ms. Ruthanne Bredenberg Says
This is NOT a complaint. As a 87 yearold senior citizen, I want to commend you on recognizing and addressing our difficulties....The Morty commercials are priceless.Thanks
Ms. Barbie Says
I have purchased 2 swiffer wet jets in the past 4 years . I really like them BUT the jets on the first one clogged up completely. Recently( less than a year ago) I bought a new one and already one of the jets in not functioning. Obviously I have passed my 30 day warranty and am wondering if you stand by your product for more than 30 days. I will be finding a new way to do the floors if you can not help me out. Thank you in advance for responding to this email.
Ms. Robyn Dudek Says
I have recently purchased the swiffer steam boost. I actually love the product, unfortunately the steam trigger button just broke and I can no longer use the product. I do not have the sales receipt and would really like the product fixed or replaced.
Mr. ed kipnis Says
first your 866 contact # is worthless,so i am pissed of about that
I live in zip code 10126 and I can no longer find the
extra large pads where I live. so where can I go?
Edward Kipnis 6303595588
Ms. Fran Says
I could not find where to post a positive massage. I wanted to let you know that the commercial with Morty & his wife is absolutly ingenious. If I didn't already use your products, I would buy them just because of the great commercial. Thanks
Ms. Kathleen Seelmann Says
I bought a Swiffer wetjet about 5 weeks ago from the local Dollar General store located in Emerald Isle North Carolina. I have always used this product and have had no problem. After the 3rd time of using it one of the jets quick working I couldn't take it back to the store because I no longer had the box or receipt. about a week and a half later the other jet quick working. I am now left with 3 bottle of cleaner and 3 boxes of Swiffer pads. I would like a replacement. I can send the broken one back to you. It will show that it hardly had any use. My name is Kathleen Seelmann address: 305 Spell Drive Emerald Isle North Carolina 2594. I don't want to spend additional money when I should be compensated a new one. Although I don't have the upc code and receipt I can return the broken one to you. my contact number us 252330603
Ms. June Powell Says
Love Morty and Lee...can they come teach me how to manage your products. we've been married 58 yrs and my husband is a copy of Morty. I need some help from Lee. Could they come and set us straight? have a big house to care for. could use some tips.
Ms. NORMA DRUPIESKI Says
the liquid only comes out on one side, and your instructions for inserting the batteries are horrible, I cannot see the minus or plus sign ti insert the battery, this product should be taken off the market, why would I ever sve a grocery receipt to get my money back? My mistake but let me tell you I will ndever purchse another Swiffer product and I will tell EVERYONE NOT TO PURCHASE THIS PIECE OF JUNK
Ms. Caryle Saathoff Says
I purchased a box of refills for my mop and there is no way they will fit my mop. I need the sides of the refill to tuck in on the top of the mop and these refills won't work How will I be able to use my mop without the correct ones?
Ms. ashley Says
I am a huge fan of swifter products but recently I have had multiple problems. I bought a brand new swifter wet jet for my kitchen and when I took it out of the box it was busted, so I taped it a bit. Then the liquid made my floor so sticky I have to get down ND scrub it away. I was very displeased.
Ms. Karri Says
The handle on my swifter wet jet broke right where the medal stops by the stray button. I have had it about 3 months and love it! but was wondering if there was any guarantee on this product as my thought is, it should last longer than 3 months.
Thank you for responding.
Ms. Marie Ionno Says
Hello, Within the last year, i have purchased a swiffer vacuum. I have really enjoyed the product, however the battery has faded incredibly. It will not have power after three minutes. The product remains charged (as directed) at all times. Therefore, the battery life should last significantly longer. This has become a large inconvenience for me. I would like to continue using the product, but feel that another battery will be the only way.
Please email me back at marie. Ionno@gmail. Com to discuss this matter further.
Ms. Heather Staley Says
I purchased a wet jet and it broke right at the handle. I do not have a receipt any longer. I have seen more an just my complaint for the same problem. I would appreciate if swifter stood by it is product with a better resolution than just needing the receipt. It is pretty obvious who made the product. Please resolve.
Mr. Larry Lyons Says
My swiffer max blue handle adapter that clips on base has broken. Can i get a replacement part?
Cell 248. 877. 1068
Email lyonsld@aol. Com.