I have had a swiffer for five years without an issue. Recently I purchased two new swiffers( one for the hardwood one for the ceramic floors. I have already returned one to Walmart
and yesterday the other one broke. It broke at the top at the base of the handle. Now walmart will not return it because I no longer have the receipt, but the unit is only a month old and previous to this the swiffer I had lasted five years. Please resolve
my son gifted me a swiffer wetjet a few years ago. i mostly have used the other swiffer mop with the damp pads i stick on, use and then throw away. last week i used up the wetjet liquid and can find refills NOWHERE. all refills are bigger,won't fit into my swiffer mop. my empty cannister had 16.9 FL OZ. please tell me if you still may these and the store closest to me that carries these refills.
edwyna m. towler
3488a evergreen ln
st. louis,mo. 63125
314 894 8283
Used the wet jet for about one month, mopped a small bathroom tile floor daily. the plastic at the swivel head broke completely through. no longer have the receipt, so unable to return it. intended to buy the Swiffer Bissell steamer- NOT NOW! POOR QUALITY!
The pad on the bottom of my swiffer cracked and fell off. Is it possible to just buy a replacement pad rather than an entirely new mop? Seems wasteful
I just went and bought a swiffer, I am not able to return my swiffer back to Walmart because it was opened and i did not have a receipt. The handle is broken and the bottom where the pad is supposed to go is broken. I did not notice that when I was in Walmart and now I can not do anything about it. So please help me be able to get another one. I need this for my house, and I have tried everything I can to take it back and they won't let me.
271 Workman Ct. # 2
Tahlequah OK 74464
This is NOT a complaint. As a 87 yearold senior citizen, I want to commend you on recognizing and addressing our difficulties....The Morty commercials are priceless.Thanks
I have purchased two swiffer wet jets in the past four years . I really like them, but the jets on the first one clogged up completely. Recently( less than a year ago) I bought a new one and already one of the jets in not functioning. Obviously I have passed my 30 day warranty and am wondering if you stand by your product for more than 30 days. I will be finding a new way to do the floors if you can not help me out. Thank you in advance for responding to this email.
I have recently purchased the swiffer steam boost. I actually love the product, unfortunately the steam trigger button just broke and I can no longer use the product. I do not have the sales receipt and would really like the product fixed or replaced.
first your 866 contact # is worthless,so i am pissed of about that
I live in zip code 10126 and I can no longer find the
extra large pads where I live. so where can I go?
Edward Kipnis 6303595588
I could not find where to post a positive massage. I wanted to let you know that the commercial with Morty and his wife is absolutly ingenious. If I didn't already use your products, I would buy them just because of the great commercial. Thanks
I bought a Swiffer wetjet about five weeks ago from the local Dollar General store located in Emerald Isle North Carolina. I have always used this product and have had no problem. After the 3rd time of using it one of the jets quick working I couldn't take it back to the store because I no longer had the box or receipt. about a week and a half later the other jet quick working. I am now left with three bottle of cleaner and three boxes of Swiffer pads. I would like a replacement. I can send the broken one back to you. It will show that it hardly had any use. My name is Kathleen Seelmann address: 305 Spell Drive Emerald Isle North Carolina 2594. I do not want to spend additional money when I should be compensated a new one. Although I do not have the upc code and receipt I can return the broken one to you. my contact number us 252330603
Love Morty and Lee...can they come teach me how to manage your products. we've been married 58 yrs and my husband is a copy of Morty. I need some help from Lee. Could they come and set us straight? have a big house to care for. could use some tips.
the liquid only comes out on one side, and your instructions for inserting the batteries are horrible, I cannot see the minus or plus sign ti insert the battery, this product should be taken off the market, why would I ever sve a grocery receipt to get my money back? My mistake, but let me tell you I will ndever purchse another Swiffer product and I will tell EVERYONE NOT TO PURCHASE THIS PIECE OF JUNK
I purchased a box of refills for my mop and there is no way they will fit my mop. I need the sides of the refill to tuck in on the top of the mop and these refills won't work How will I be able to use my mop without the correct ones?
I am a huge fan of swifter products, but recently I have had multiple problems. I bought a brand new swifter wet jet for my kitchen and when I took it out of the box it was busted, so I taped it a bit. Then the liquid made my floor so sticky I have to get down and scrub it away. I was very displeased.
The handle on my swifter wet jet broke right where the medal stops by the stray button. I have had it about three months and love it!, but was wondering if there was any guarantee on this product as my thought is, it should last longer than three months.
Thank you for responding.
Hello, Within the last year, i have purchased a swiffer vacuum. I have really enjoyed the product, however the battery has faded incredibly. It will not have power after three minutes. The product remains charged (as directed) at all times. Therefore, the battery life should last significantly longer. This has become a large inconvenience for me. I would like to continue using the product, but feel that another battery will be the only way.
Please email me back at marie. Ionno@gmail.com to discuss this matter further.
I purchased a wet jet and it broke right at the handle. I do not have a receipt any longer. I have seen more an just my complaint for the same problem. I would appreciate if swifter stood by it is product with a better resolution than just needing the receipt. It is pretty obvious who made the product. Please resolve.
My swiffer max blue handle adapter that clips on base has broken. Can i get a replacement part?
Cell 248. 877. 1068
I bought a Swifter sweeper before one and half month ago and it is broken. The sprayer is broken and it stopped spraying. I took it back to Walmart and they said, basically it is not our problem. So, i bought your product and it failed after just one month over. I am one legged so it is hard for me to do things and this product helped me out.
My swifter won't spray anymore, it just dribbles. I love it, but it doesn't work anymore.
Do you have an 800 number so i could talk to a customer representative about an issue. The phone you have listed is for money back guaranteed ridiculous.
This is not a complaint, i just love your ad with "the stacks" with all of the dogs. Could you tell me what breed of dog "Cameron" is? Every time i see the commercial, i want him. I do not know how you could find this information out, but it would truly be appreciated. I use the Swiffer and love it!.
I just moved and my sister was trying to help me out by buying me a WetJet Spray. Since I have three kids and am a single mother and I am living on a tight budget. The sprayer only sprays out of one side and leaks from the other. Since my sister lives far away and she discard the receipt and when I called the store where she purchased it at they said that they couldn't do anything without the receipt. Is there anything I could to fix the problem? Or what should I do?
I used all the Swiffer WetJet products, but since I have moved to Texas and I have noticed that the WetJet no longer cleans my floors properly. I have to use like seven or eight pads on my floors and they are still not clean. I have resulted in going back to my mop and bucket if I want my floors clean. I also feel like it's a waste of money in using the pads, because I go through a big box in the course of two days. I feel the cleaning solution should be made stronger and you should make reusable pads.
I have a Swiffer duster/vacuum. It is less than a year old. I used it about twice in a month. The other day the motor started to make a horrible noise and stopped working. I am very upset as it is less than a year old.
The new handle on the swifter floor sweeper (new to me) is bigger than the older one that i have. I recently bought a new one, because my old one broke and the first time i used it. I ended up with cramps in my hand in a short amount
of time. Why was the size around changed? Now i will be throwing
it away and looking for a different model
and manufacturer. New is not always better.
The customer service rep was very helpful and pleasant.
My 85 year old mother purchased a Swiffer wet jet and after using it three times it no longer sprays. We have replaced the batteries and put in a brand new bottle. Any suggestions on what to do? Thank you.
I purchased a Swiffer Wet Jet at Walmart, Piqua, Ohio, a few weeks ago. I didn't assemble and use it right away,, but when I did only the right "jet" worked. The left one just dribbled a little. I had not kept my receipt, so I had a hassle returning it. I was finally able to exchange it for a new one. I got it home just now, and it is exactly the same as the other one. Only the right jet works I am disabled and it is difficult for me to get out, especially here in Ohio right now where we have lots of early snow, ice and wind. I live about 15 miles from Piqua, too. I cannot tell you how disappointed I am in your product. What gives?
This is the 2nd time my Swiffer charger is dead within five months. I hate to buy another Swiffer, but would you please kindly send me another charger replacement? Thanks very much. Please email me back so I can provide you with the address.
I bought a new swifter to give to my daughter. It has two jets instead of the one my old one has. Only one jet works. I bought it at Walmart, but did not keep receipt. Is there any trick to using both jets? Thanks.
Why is it so hard to call you? First, a survey and offer, then a looping recording with collect call charges. Now it told me to hang up to receive a call back. I sure hope there are no charges to me for this call. I simply have a question about one of your products. This might influence any future purchases of your products. Consumers should be able to reach a support person without such a time consuming and confusing call procedure.
Hi my name is Robert. I have four boys who do their very best to keep me busy cleaning as I am a stay at home dad. My one year old makes it that much more difficult because he never wants to be put down. I would like to try your product as I've heard it is very handy one-handed If at all possible I would really appreciate your help in making my life a little easier.
Although I really like the Swiffer wet jet. The handle keeps breaking off. I have had three so far with the same problem each time. I do like this product, but the cost is getting to much to have to buy a new one every month.
I have a Swiffer Steam Boost that I've had since about the beginning of the year. I would say I've used it maybe five times (I still have almost a full box of the cleaning pads). I just tried to use it and realized it wasn't functioning properly. After investigating the cause, I see that there's a hose from the water tank to the pad that's completely severed. I think it's ridiculous that I spent over $50 for this mop and have only used it a handful of times and now it's no good. I do not have my receipt and even if I did, Target wouldn't take it back now. Is there some easy way to fix this or do you have another solution?Thank you, .
The number provided only gives you information on where to buy. Swiffer itself doesn't care about customers, our problems with their products, or what we think. If you use their email support beware the T and Cs. It states they will use your email for marketing purposes and share with business partners. Unbelievable, I reach out for help with a product and the manufacturer sets me up to get spammed. Horrible customer service and no avenue to complain.
My Swiffer 360 was such a disappointment after I was so excited, I actually sat down and called 800 number. I was so angry, with dust in my eyes I was ready for a fight, but, I am telling you, they were so nice, and treated me like a responsible neighbor would, and you know how rare those are. I feel like maybe I should try it again.