Square, card reader was completely
Disconnected. @ the monument, I am
out of service. Please advice as soon as
Possible . Thanks four your help!
I processed a cc at 2:20 pm on Sat. June eight for the amount of $106. I have no notification of it being processed as well as no record of it in History? What would have caused this and how can I receive my payment for merchandise sold?
A pop up shows up stating that my routing number is not valid I've tried all three bank account and the same issue with all three ? What Can I do to fix the problem
I have sent many emails with no answer . you did a charge back and I am trying to give you all the info, but verify account like it said to do is no where to be found. I cant find a fax number for you . you say we have to work in a timely manor, but cant do so if you wont respond
I have been a customer of yours for a few months and have liked your service. this is our slow season so we have not been processing to much in dollar amts with your company.We are now becoming more active and are using your service more often .I have just been made aware by my staff that you are holding a 3000.00 dollar plus transaction of ours and will be doing so untill July sometime..this money was a material deposit for a job to be started this week.We were unaware of this limit you have and need some quick response and our funds released as soon as possible
Advanced chimney technologies
WHAT DO I DO WHEN I LOST MY SQUARE DEVICE
I just signed up today and I do not know what sqare code is?
swiped card for $1500, said approved, checked bank today, nothing sent. ( had two previous transaction work fine) Customer calls and says she received a double charge, yet nothing has deposited to my acct. I am losing business over this PLEASE HELP !
661 313 0038
Jason Beauchesne Electrician
I called the phone number and it said go to the website. I need to speak with a representative now! Talk about shitty customer service. This takes the cake! Should be called customer non-service!
I accepted a $65 payment on Sat. (6/29) @ 9:38am that did not seem to go through. The customer, however, did receive a receipt. Please contact me regarding this at 716-208-9981.
I have two square accounts each with a different bank, but no matter which square I use it goes to the same bank. Help
I have two square accounts each with a different bank, but no matter which square I use it all goes to the same bank.
Need to talk to a human my number is 7275124101 . I made deposits to a bank acct that Ihad forgotten I closed . I then linked my current account . Got an email from Square stating monies were sent to previous acct . Want to know if my monies will now be deposited to current linked account .
Hi my name is Luis Marmol and I signed up with you guys, but I accidentaly set up my account and I am missing a number for my bank account I need to resolve this issue as soon as possible because I have a few transactions pending and I do not want to lose out on my money. please contact me at 212-470-6847 or email me firstname.lastname@example.org
Yall are holding my payment my customer has told me the amount has been deducted I need to speak to someone as soon as possible 8328895765
I had a customer dispute a transaction and It was paid back to them without a investigation of any type. Customer received a service and just because he was going out of the country and need money filed this claim. I need to speak with a actual person ASAP...704-649-0556
my credit card had to be chained because of fraud/ my old bank ws citi bank/new bank chase
my last four on my SSI IS 3476 MY NEW CHASE LAST four IS 9126
I changed my account first week of July. It didn't link cause I didn't verify account correctly. There's $359 that didn't go to either account
The reason for this message is because I am a square card user and I have not received the payments from the transactions that I completed. Can you assist me in order to receive my payments? My number is (702)-272-5064 and my user name is Even Photography. My routing number is connected to MidCountry Bank. Please help me resolve this issue.
Can you call me? I have questions before I begin using your services. I will be here by the phone for another ten minutes. It's 1:05 Central time.
Hi, my name is sadruddin g hussain. I drive a cab and use square for any cc transactions. Yesterday a transaction went through three timesvs once. Is there anyway you guys can redund the transactions? Please let me know what I need to do. If you can call my daughter at 312-351-0952 her name is sabeen.or if you can respond at email@example.com that would be great.thanks.
DO you guys have a extension pin for the square. My type of cell phone case which is a griffin will not allow it to seat properly into the jack. I would like to keep the case i have. Sincerely your customer: Mark J Talbert ps: cell case is difficult to remove on and off for each transaction.
my card was initially charged 2000 dollars, but transaction was cancled and now that money is on hold within your company. This card is linked to my bank account and it was taken out of my checking account.
What do I do
MY HUSBAND DELETED MY SQUARE ACCOUNT FROM MY PHONE AND I CANT REMEMBER MY SECURITY QUESTION TO LOG BACK IN. I HAVE TRIED EVERYTHING TO CONTACT SQUARE, but CANNOT GET HELP! I GUESS I WILL HAVE TO GET ANOTHER READER FROM A DIFFERENT COMPANY, ONE THAT ACTUALLY HAS A LIVE PERSON TO HELP IF THIS EVER HAPPENS AGAIN. THANKS SQUARE FOR NOTHING.
I ran a charge for $3400 and it was credited back as a refund the day before it was processed. The client was charged and no refund showed up om his statement . Someone has $3400 in there account and it not me. I am waiting two days now to hear back from someone at square. This is an unprofessional way to handle customer service. I am assuming this will be straightened out, but it's very frustrating not to be able to talk with someone directly.
I changes bank accounts and am trying to use my square for a new account setting it up its asking me email , etc then tells me e mail already being used how do I use this square reader for a new bank account
My reader has not shipped and was set to be here on August 12th. It is now the 21st....everything I look at I cant find anywhere to have a new one sent to me.
Cant get reader working .. Tried reliading software, but still not working.
Using os 6+ on iphone 3gs
Where is the help??????
hi I signed up for square I hard a customer put $4000 dollars on a new account and square is holding my money for 90 days this is bullshit and than they are holding my account what kind of company is this ?David Bailey 239-273-5191
I HAVE CALLED SQUARE THEY DO NOT HAVE ANY ONE TO ANSWER, I WANT A CALL BACK TODAY OR I am FILEING A FEDERAL COMPAINLT. DAVID 239-273-5191
I ordered the square on the 26th and haven't received it yet.....we are on our 9th business day how do I contact someone
I am having a problem with swiping cards using my card reader. I have requested a new card, but have not received one yet; therefore, I have to pay the higher rate. Please
I have been receiving pop a lock invoices to my e mail at firstname.lastname@example.org
Please disconnect my service and correct the issue .
My square app is not working. AT&T says it is a software problem with square. I've reinstalled and am getting frustrated. I need to speak with a person or will be using a different service. I've got through contact us online and left very detailed message as to what the app is doing and the responses are ridiculous, as if the person answering does not even understand.
My number is 903-293-0889. I need a call today or its see ya later, sorry. Trying to run a business;(
Had transactions on 9/20 in almost 500 dollars. Customers werw all charged and my square accoumt showed transactions, but I never received payment. Found out somehow my bank account was unlinked. Linked it back and now all of my transactions have disappeared from my account. I need someone to call me. 813 957 8734. The fact that there is not someone to speam with is absolutely ridiculous considering you are accepting payments for businesses.
My name is Tim Henry, I am a square card reader member using a Samsung s three android phone, my question is how do I set up reacuring payments from my customers.
I am also having dificulties signing in, as my primary email address email@example.com no longer exists.
Need help asap
I need to buy a Square, but I speak Spanish. Is possible speak with a person that speak Spanish please. I living in Miami. My phone number is: (786) 394 3267. My name is Maria Bautista. Please call me. Thank you.
I have been trying to get in contact with a representative to reconnect my Square to my new phone, for the past few days. I need to speak to a live person because when I put in the security question answer to the ' what street did you grow up on? ' it says that my correct answer is wrong I've missed out on several transactions and need for a rep to call (404) 429-6685 immediately
hi my name is Emily Cayson I have a spuare reader and I processed a charge today 10-4-2013 around 2pm mountain time for 35 dollars, no email was sent saying I accepted this and what my new square balnce is. It should be around 80.00 as of today. My company name is Doggy Clips in Nampa ID, 83686. My email address is firstname.lastname@example.org Please contavt me back as soon as possable. Thank you
A customer is trying to pull an insurance scam, when their insurance denied them they tried to file a false report saying my company CNJ Appliance did not install the almost $800.00 part we did indeed purchase and install. We have sent all documentation and disclosures that this is a non-refundable part. The customer was well aware as well. Despite the fact that we have a legally binding contract your company not only refunded money he was not legally entitled to, but you went into my bank and effectively took all my other customers money to give it to a scammer.We want no part of this man's insurance scam nor are we legally responsible and we have the signed waiver to prove it. I need a phone call today at 2819748862.
I cannot access my account. Every time i put in my user name and password i get an error message. Please guide me through this process.
I changed my email address and bank account for deposits on or about the 20th of June. I received a confirmation that my information was changed. I used my square for deposits and i have received confirmation that $651. 58 has been deposited. The old account number longer exists for deposits and the account i requested the change has received no deposit. When i attempt to get into my account on line the new email address does not work nor does the old. I need this money immediately.
Please help. 216-534-7571.
To whom it may concern,
I am having trouble with this weekend transaction, on July 18,2014 my gross sale was $225 and July 19,2014 my gross sale was $170 which bring us to a total of $395.
Square had sent only $320. 92 to my account. Can you please investigate this matter for me? thank you. Please call 410-302-3703 or email me.
I cannot get through to a human being for any help. I believe my reader is no longer functioning. I am paying more fees because the card reader is no longer functioning. I am trying to see if they can help me test it. I an no spring chicken, but have had success with the reader in the past. I am not happy i have to pay additional fees because i didn't know the reader had stopped working, it has certainly not been abused. I would appreciate your help in resolving my issue. I am frustrated. I need a human to contact me.
I did not receive a deposit in five days and the last time was friday 26 of September.
I need to talk to somebody regarding my square program not working on my iPad and iPhone, but only an automated message comes up, tried many times, couldn't get to talk to a live rep.
You stole $250.00 from my account. How did you get my card number.
Me too. I just checked my account today and the exact charge is on my account as well. Did you you get it resolved?.
Square account United Limos has charged one of my customers $200. 00. We are United Limousine and Charter, Inc. This is a fraud case. Call me as soon as possible at 562-577-7451.
I need to ask a question about personal SS number used for a business that is not mine. Please call me 9185192888. Deb Pendergraft.
I did not get all my money on my card email me hill. Sand@yahoo.com.
Hello. I recently got your device. I know you charge 2. 75 percent per transaction when we swipe the credit card. But do you charge the same when we enter the c. C manually. Or if not, what percent do you charge when we enter the credit card info in the system manually. I'm looking forward your answer.
How do i cancel a refund on Square? Accidentally refunded someone twice, i would like to cancel one of the transactions.
I recently visited a merchant who uses Square to accept payment for services. The problem I'm having to which I'm not getting anywhere in receiving any help. I charged using my MC and this charge generated an electronic receipt. The problem, the receipt was not sent to me, the person who charged on it. The receipt was sent to my spouse who is an authorized MC user on my account. I need to contact someone who can help me understand why my spouse received a receipt for my charge.