I just discovered that Spotify is charging me $9. 99 per month. This is a fraud charge as I entered a special promotion for. 99 cents for three months. I want a full credit 9. 99 x two for this fraud immediately. My mobile number is 775-229-2821. All charges to be stopped immediately.
I've noticed that I am getting charged 10. 69 twice a month and it should o ly be once a month for spotify services. Why am I being charged twice? I am considering having my bank conduct an investigation.
My spotify account says free and i just paid for premium. Why can not I located a customer support number anywhere? Help.
I set up a Premium Spotify account 2weeks ago which extended an additional 30 day free trial to proceed after my seven day free trial. I submitted a credit card and received an email that I now had Spotify Premium. However, my subscription reverted back to a standard one with advertisement interruption for days now. I emailed and received no reply in correcting this error. Please assist.
I spent two days online trying to get in touch with someone to order Spotify for my son who lives out of state. I finally found a phone number and when I call it something different happens each time. It's either busy or full voice mail. After seeing all these complaints I've changed my mind. I wouldn't even think of it now. I'm so glad I never subscribed.
My name is Abby and recently I purchased Spotify premium. I love and I wanted to share it with my family since they are helping me pay for it. My sister downloaded the app and I was playing music from one location and when she tried to play a different song from another location through my account, it messed everything up and we can not play separate songs at the same time from separate devices. This is ridiculous, I pay something like $11 a month for this music and I can not share it with my family? So basically if my entire family wanted a premium account we would have to pay for each individual person to have one? That's absurd. As with any service, and anything that I am paying for, it should be available at my convenience. If someone could please get back to me on the issue at firstname.lastname@example.org it would be much appreciated.
I deal with password every day, why do I have to change it every time, I try to sign on, because your system does not remember. Also let me add that your contact number's voice mail or mail box has not been set up. So please tell me why, this is going on.
Take my email off your sending list. Take me off your program of annoying email chains. No one will answer a phone call. I inform you now, these actions continue, legal action is next.
I was charged $. 99 on my credit card. My account with Spotify has no payment plan set. Where did you get this card number and why was I charged?
A charge of $9. 99 appears on my credit card statement. I did not authorize this charge. Please credit my account $9. 99. Do not charge my card for Spotify again. Please
Respond to this complaint. Thank you.
I need someone in your legal department to contact me as soon as possible. We have been trying to contact Spotify Usa for over a week. No return calls. If no one contacts me within the next 24 hours. We will have to contact the U. S. Marshall Department to lodge a complaint. We have to confirm our information with Spotify before the wrong parties are put into the complaint.
No answer to phone number "voice mail has not been set up". I have a $9. 99 charge on my credit card and am supposed to be receiving Spotty for free. What's going on?
Please contact me. My account is in a language that i do not know and can not get it off my account. help! I have a premium account and can not use it.
I did not order spotify and was charged on my debit card $10. My son ordered this without my permission and said he has cancelled it. This has better not to be taken out of my act every month. Please credit my money back for this month. I tried to call the number 800 and it sounded like some kind of porn site. What is that all about? Please get back to me. Thanks.
I used to have Spotify Premium on my Apple and iPhone, then the format changes, there is no music on my phone. What can I do to rectify the problem?
My name is David Navarro. I want to close my account with your company immediately. Any question, call me at my cell number 646-353-9272. My address is 600 West 162 street Apartment number 53. New York 10032.
I did not get in touch with anyone at the number i was given. 646-837-5380. I really need to speak to some one before i take legal action against Spotify. I no longer have an account and for the last six months they have charged me for services. I would like some one to please give me a call so that we can get this matter resolved. My number is 504-320-6578 Thank you.
No one will ever answer at the above number (646-837-5380). I am told the only way to stop the charges is to replace your credit card with a new one. This seems to be a very untrustworthy company.
I have given my card info and we did not
Receive the service. My son had wanted this
For a very long time, but i avoided it because i hate
When sites do not have phone numbers and service
Is not started when paid for. My son cannot get it working.
I have noticed a charge dated July 25, 2014, of $10.81 on my bank account. I did not authorize this charge and want to know how to get this credited back to my account. Jodell Adcock
I have not been able to access my Spotify account for the past few weeks and would like a credit of some sort to appear on my account. Kindly contact me as soon as possible to discuss. 610-246-3625
I Have Never Heard Of Them An Yet I am Being Charged This MonthlyfFee . An It Is Not Registered To Any Of My Emails , but They Have No Contact Information . I Want To Cancel An Refund The two Months It Has Charged me .. Please Email Me Dmcghee9187@Aol.Com
571 264 5177
Unable to access my account I had my I-phone five replaced once I down loaded all my apps from I-cloud I wasn't able to have access to my spotify account, I tried using my email and its saying its wrong ..probably it's my old email need to update to my current email cause I have no access you my old email, please have someone contact me as soon as possible (702) 292-8337 jay Cisneros / Las Vegas,NV .
I cannot get logged in, even though I signed up, was suppose to get 30 days free, did not, charging full price, cannot connect online. Pice of CRAP No Contact info on any site pages. Had to Google to get it!
My number is 1.501.514.8895
My email is email@example.com...I want a phone call
No complaint, but I called to update my card information. The number provided didn't allow me to speak with anyone so if you can call or send an email I'd like to give you the current expiration date.
I have been charged for a service that I did not request and do not want.
The charges have been applied to my Visa account ending with the numbers 5854.
I want these charges stopped and my account credited.
Sidney C. Field
288 Howard Street
Northborough, Ma. 01532
I have to CANCEL my premium subscription to Spotify. I judt started this yesterday. I am so sorry, but emergency came up. Please CANCEL and DO NOT debit my checking account. Thank you. Jackie H Collins 203 Victoria Court SE Lenoir NC 28645 828-750-4772
I am sorry, but as I can not have the way to contact you I am going to tell my bank to stop the payment for the next month that maybe is the only way that you pay attention on what I said. Thank you Christopher Mendoza. My email is firstname.lastname@example.org if you have somenthing to say.
My name is Christopher Mendoza and I want to cancel my membership I need a phone number to call an cancel it please tell me what to do. Or where I need to call
Good morning, I have platnum service, but I can not log into spotify using my phone. I can not remember my password and when i use my email address or use facebook it wont log on either. Can you please take a look at my phone log in information or reset it. Thanks
I've have an account with spotify snice 2012 and my checking account has been charge twice every month since April 2013. If can I have someone to call me back at
202-288-3637 so that we can clear this matter up. I would hate to cancel my acount with you all because of this matter.My e-mail is email@example.com
I am sitting here trying to put my music from Spotify on my IPOD. It is not letting me. you guys have a device button,but Spotify is not finding my device,but the laptop is finding it. Please fix it. 501-612-8374 please call me if you update it.
Trying to cancel my subscription. You are charging my credit card, but still say after many months I am on 30 day trial! Nightmare logging on and can not get music. It may be me not being able to understand how it works with your company, but not enjoying and waste of money. Please give me phone # to cancel...
I sent it an email recently without any answer back.
The thing is that I want update my information for payment, but it is almost impossible. Would you like to help me with this issue, pleae.
Thanks a lot,
This is jason stites. I have been a paying premium customer for about five months. All of a sudden my account is no longer active. I have been preparing my play lists for a motorcycle trip I am taking in less than a week. So I am pretty upset that I now have no music... I have tried to resubscribe several times and it is non responsive. Please help me and in a timely matter. Thank you ... jason stites stites624@firstname.lastname@example.org
Making sure I am not being charged for your service. I did not accept your offer and your site has no prices. Please respond back. Or call 570 677 88094
i have been trying to cancel this subscription and get a
refund for last month. my granddaughter signed up for your
program and used my debit card without my permission.
i cannot afford this. i only get social security every
month. my granddaughter is only 15 years old. her name is
jessica mae johnson or jessie mae. her e-mail/username is
email@example.com. i do not know her password. please
respond. my e-mail is firstname.lastname@example.org and my
ph. number is 720-556-1081. thank you.
My name is Tori Monticelli and I am getting charged on my child support card monthly and I do not even have Spotify. Please help ASAP. My # 775-410-2359. This has to stop.