Smart Communication Philippines Customer Service Phone Number

Smart Communication Philippines


Smart Communications Inc., operates as a subsidiary of Philippine Long Distance Telephone Company that is a publicly owned telecommunications company. Philippine Long Distance Telephone Company, commonly referred to as PLDT. Smart Communications Inc., serves a GSM network that offers wireless services. The company first 4G service was launched in the Philippines. The company began journey in the year 1991 and is headquartered in Makati City, the Philippines.

Smart Communications Network


The company has a large network of 2,806 fixed wireless broadband-enabled base stations, 10,509 operating cell sites and 13,149 cellular/mobile broadband base stations. Smart provides wireless services to more than 55.4 million customers. The company has many subsidiaries; some of them are Smarthub Inc., Smart Broadband Inc., Smarthub Pte. Ltd., Francom Holdings Inc. and Smart Money Holdings Corporation.

Smart Communications Services


Smart Communications offers wireless broadband services, call, text, data services, international messaging, 3G and HSPA+ services, roaming, Mobile banking and downloading services. On the other hand, the company also provides phones and devices consisting of broadband products, smartphones, tablets, postpaid mobile cell phones, Smart Prepaid load manager, pocket Wi-Fi devices and a prepaid credit monitoring tool.

Fax Number

:-+63 2 511 4160.

Smart Communication Philippines Address


The address of Smart Communication Philippines is Smart Communications, Inclave Smart Tower, 6799 Ayala Avenue Makati, Philippines.

Smart Communication Philippines Website


The Website of Smart Communication Philippines is www.smart.com.ph.

Smart Communication Philippines Customer Support Service Phone Number


The customer support phone number of Smart Communication Philippines is 1800106727277, 02-8881111.

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Smart Money Card Customer Service Phone Number

The postal and official address, email address and phone number (helpline) of Smart Communication Philippines Service Center and Smart Communication Philippines customer service phone number is given below. The helpline of Smart Communication Philippines customer service phone number may or may not be toll free.

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Smart Communication Philippines Phone Number Customer Service
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Smart Communication Philippines Source of Knowledge


investing.businessweek.com/research/stocks/private/snapshot.asp?privcapid=722525
www.linkedin.com/company/smart-communications-inc.
www1.smart.com.ph/about/
en.wikipedia.org/wiki/smart_communications#subsidiaries
www.smart.com.ph

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Smart Communication Philippines Customer Service Number Delineated Here With Complaints and Reviews

Smart Communication Philippines Customer Service Care Phone Number 261360
Mr. Benedict CallsApr 11, 2016

Mr. Benedict On Phone To Smart Communication Philippines Service
Bakit po ang tagal tagal maprocess ng application ko ng smart money online. Since March 16 pa po ako naka apply pero hanggang ngayon wala paring tumatawag sa akin. Naka five times na rin akong tawag sa 15177 hotline pero puro bukas sa makalawa ang laging sinasabi. Wala naman pong tumatawag sa mga araw na sinasabi nila. May nacredit na po na pera sa account number Pero di ko po maiwithdraw. Baka bukas April 11 may icredit na naman na pera sa account ko. Plss sana magawan niyo ng paraan kasi kailangang kailangan ko na po talaga maiwithdraw yung pera.

Reply
Customer care male
Mr. Fred CallsOct 01, 2015

Mr. Fred On Phone To Smart Communication Philippines Service
Good day. My smart prepaid roaming is always receiving trivia from number 8058 and I was found that it always deducted three or 2. five pesos from my load as what I have observed. So please help me to deactivate all possible cause of deduction of my load. My cell number is 09183690906. Thank you very much.

Reply
Customer care female
Ms. Quennie CallsAug 21, 2015

Ms. Quennie On Phone To Smart Communication Philippines Service
Hi I'm here to complain regarding my prepaid load. I loaded P300 just to maintain a P100 required balance load for roaming numbers to keep it activated, but I cant maintain due to the network who keeps on sending me messages i have not even subscribed to. They get P20 load per text or more everyday until it gets to 0 maintaining balance. Nor i have not used every single centavo out of this P300 load. Ni hindi ko pa po nagagamit yung load eh nauubos na. I tried sending a stop alert, but everytime I do so, it fails from sending and it says that they wont charge you a load if you unsubscribe which definitely i did. Then I checked my balance everytime i resend it, they put some charges. When i got up this morning, I received again a message from 483 and when i checked my load balance, i got P0. 00. How could that be? Now I cant send an emergency text to my loved ones back home due to this. This is not the first time that happened and i hope you could resolve this issue.

Reply
Customer care male
Mr. Pesh Pepito CallsJul 28, 2015

Mr. Pesh Pepito On Phone To Smart Communication Philippines Service
I've had this issue for more than a month now (running two months). I disputed my bill last June 2015 and after two bills I still have no resolution nor did I get any feedback from Smart. All I got was "we understand" and "we've forwarded this to support".

Reply
Smart Communication Philippines Customer Service Care Phone Number 228624
Mr. D Henshall CallsMay 21, 2015

Mr. D Henshall On Phone To Smart Communication Philippines Service
1800106727277 is a fax number not a phone number. 02-8881111 when dialed on a land line from UK as 0063-2-888-1111 rings twice then goes silent. Please post a contact number that can be used even if it is not toll-free.

Reply
Customer care male
Mr. Eldon O. Dingcong CallsApr 02, 2015

Mr. Eldon O. Dingcong On Phone To Smart Communication Philippines Service
Good day. My smart prepaid roaming is always receiving trivia from number 8947 and I was found that it always deducted three or five pesos from my load as what I have observe. I doubt also maybe there is another thing that my load was deducted through ringtone maybe. So please help me to deactivate all possible cause of deduction of my load. My cell number is 09282853055. Thank you very much.

Reply
Customer care male
Mr. Kurt Jandl CallsMar 28, 2015

Mr. Kurt Jandl On Phone To Smart Communication Philippines Service
Good Day, I like to inquire the possibility to improve the signal reception for Smart communications in the Antique provincial area near Sebaste and Pandan. We have our residence near Sebaste, Antique, but experience very low Smart signal, sometimes none at all, in our place. This makes it very hard to contact my wife and baby when i am working abroad. Perhaps there is already a plan for improvement which would be very much appreciated from our side. Thank you for considering this important issue.

Reply
Customer care female
Ms. Lucia Daoas CallsMar 28, 2015

Ms. Lucia Daoas On Phone To Smart Communication Philippines Service
Please advice how to activate my roaming no. 09283804301. i didn't roam on before i left the Philippines to Switzerland.

Reply
Customer care female
Ms. Lucia Daoas CallsMar 28, 2015

Ms. Lucia Daoas On Phone To Smart Communication Philippines Service
I forgot to roam on my smart buddy SIM card when i left the Philippines, what should i do to because its not working anymore, thank you for your kind assistance.

Reply
Customer care male
Mr. Hernando De Joya CallsFeb 04, 2015

Mr. Hernando De Joya On Phone To Smart Communication Philippines Service
Roaming off instructions from California to Naia Philippines. Is it before my departure at LAX or When I Arrive in Naia Phl.

Reply
Customer care male
Mr. Hernando De Joya CallsFeb 04, 2015

Mr. Hernando De Joya On Phone To Smart Communication Philippines Service
I need instructions on roaming off of smart buddy prepaid, I'm now in California USA. Will this be before my departure from Lax to Manila ? Or when i arrive at Naia phl airport. Thank you.

Reply
Customer care female
Ms. Leny Ann CallsJan 15, 2015

Ms. Leny Ann On Phone To Smart Communication Philippines Service
My international roaming number was i think terminated, i can't received messages since a week ago. Can this be activated again or not? My number is 09084342766. Please help. Thank you so much.

Reply
Customer care female
Ms. Ayeene Dy CallsDec 16, 2014

Ms. Ayeene Dy On Phone To Smart Communication Philippines Service
Just want to ask if roaming services is active in Saudi Arabia. I mean when you dial will it ring?

Reply
Customer care female
Ms. Cherie Sanchez CallsNov 29, 2014

Ms. Cherie Sanchez On Phone To Smart Communication Philippines Service
I am Cherie Sanchez. I am here in Philippines. My friend roaming number was deactivate. He is in Ryadh Saudi Arabia. How to activate his roaming again?

Reply
Customer care female
Ms. Estrelita Gotos CallsOct 20, 2014

Ms. Estrelita Gotos On Phone To Smart Communication Philippines Service
My OLS account number 0719488080 has a 508. 25 PHP. I had terminated and applied new post paid plan with account number 0741921995 and has a current bill of 42.66 PHP. Will it be possible that my old account be consider as my new bill be deducted from the over paid amount? and so follows with my incoming bills. Please give me a number where i can talk with my concern.

Reply
Customer care male
Mr. Melanie dela Cruz CallsSep 30, 2014

Melanie dela Cruz On Phone To Smart Communication Philippines Service
Can you please block my old number 09294041624 I lost my mobile then until now my number was active can you please deactivate that number. Thank you.

Reply
Customer care female
Ms. Arianne CallsSep 27, 2014

Ms. Arianne On Phone To Smart Communication Philippines Service
I got 200php to have my roaming on before leaving the Philippines. I got my roaming active while waiting three hours for the boarding time, but when i get my first layover in japan my signal was lost until i reached my destination country canada. I already tried removing the SIM and transfer to another phone. I switched it off and turned it on. For 15 minutes still no signal. I really need my roaming number. I cannot received SMS from my family. Help me please. Thanks!.

Reply
Customer care female
Ms. Smad CallsNov 25, 2013

Ms. Smad On Phone To Smart Communication Philippines Service
I just arrived five days ago. 1st day i loaded 500 pesos then i just had a subscription for bb daily for 50 pesos per day then the next day same subcription i had, but then again i loaded 300 in the morning my balance was 400++ pesos then when i check my ballance in the evening it was just 8pesos then i loaded another 300 and didnot subscribe for anything again at night time my balance runs out again..what are you guys doung with my credit, youve been stoling a big amount in a day! Can somebody from your call center explain this me!.

Reply
Customer care male
Mr. Jesie Pombo CallsOct 20, 2013

Mr. Jesie Pombo On Phone To Smart Communication Philippines Service
Sir/Madam,

Could you please checked smart roaming # to which in the present time I am using this as my roaming here in saudi arabia. Unfortunately few months ago I was not able to receive my incoming messages from here in our home country philippines. So in this connection I please to ask your favorable action regarding this matter and expection your immediate attention. My smart roaming number +639217635862 SIM serial number 0312062165723900

Thank you

Best regards,

Reply
Customer care female
Ms. acle CallsOct 14, 2013

Ms. acle On Phone To Smart Communication Philippines Service
i register the promo of brodband in smart bro i register the ON 199 for 15days", but i used it for one day only?why this promotion is offer the amount of 199 if the service is good for one day only??" and for 15 days?can you please answer my question clearly"

Reply
Customer care male
Mr. ronald CallsOct 05, 2013

Mr. ronald On Phone To Smart Communication Philippines Service
my phone using smart SIM prepaid doesn't receive a text from other networks, and if it is happen to receive a text, it was delay for 1-2 days in other words, super delay. (09085327170 and 09282642087)

Reply
Customer care male
Mr. Lemul CallsSep 19, 2013

Mr. Lemul On Phone To Smart Communication Philippines Service
I have a problem, I just want to ask if my current SIM is still active. I can receive calls, I can receive text, but If I buy load, it failed.

Reply
Customer care male
Mr. Lemuel CallsSep 19, 2013

Mr. Lemuel On Phone To Smart Communication Philippines Service
Hi My number is 09194663012, I used to load all text 10, 20 so on, but notice that the load is failed to received. Is my number already de activated? I can receive calls, and text. , but If I load, it failed.

Reply
Customer care female
Ms. almie luz CallsSep 04, 2013

Ms. almie luz On Phone To Smart Communication Philippines Service
My number is 09193708260. I called the *888 to find out how to sign up for UNLI- SURF 1200 and was charged 300 pesos automatically.i call and the agent tell me they will not refund my money.i do not know why I am charged this.when your website says to call this *888 to find out more info on mobile internet it says nowhere about this charge.this is very bad business to treat customers this way.i have a SUN SIM also.from now on i use it.

Reply
Customer care female
Ms. Donna CallsJul 31, 2013

Ms. Donna On Phone To Smart Communication Philippines Service
Currently I am in Doha and I've been using my smart SIM for almost two years now. Recently my daughter (currently in the Phil.) trying to reload 30PHP, but unfortunately it's not getting thru. I am still receiving SMS from Smart and other communication company from PHL.

Reply
Customer care female
Ms. chichi CallsJun 12, 2013

Ms. chichi On Phone To Smart Communication Philippines Service
Hi Nanakaw yung phone ko tapos ginagamit nung nagnakaw para maka panloko. The problem is for business purpose yung number..Please pano po ba madidis-able yung smart number para wala syang makontak na kahit na sino..Solution for this please tumawag nako sa customer care pero wala daw ganung service ang smart..Please very improtant to.

Reply
Customer care male
Mr. noel CallsMay 22, 2013

Mr. noel On Phone To Smart Communication Philippines Service
hello good morning... every time i use combo AT30 i'cant use the free call,so i tried mega250 and the result is still same icant use the call., but whenever I am using 15c 5mins call its working . whats the problem? when i ask help in your smart center here in olongapo city they cant solve my pronlem they suggest to call *888, but still i cant contact it. i am very disappointed

Reply
Customer care male
Mr. Giselle Valderrama CallsMay 17, 2013

Giselle Valderrama On Phone To Smart Communication Philippines Service
When I arrived in Bangkok, May 11, 2013 my smart number did not automatically roam. Until now my smart SIM is useless here in Bangkok. I was assurred that my post paid plan would automatically roam when abroad. I am rather disappointed and frustrated with this kind of service. It is also difficult to contact you, unlike Globe that has a " talk to globe" online and acts promptly on customers' concerns. My globe SIM did not give me any problems here in bangkok. I will be here until may 22. Hoping for your prompt response on this matter. My number is 09209636037. Thank you

Reply
Customer care male
Mr. Carlito CallsApr 10, 2013

Carlito On Phone To Smart Communication Philippines Service
i forgot to reload my roaming number#+639085121550.we tried to reload the SIM 30pesos. can i still use my SIM and reactivate it.
thank you for the help,
Mr. carlito s. sadsad jr.

Reply
Customer care male
Mr. rmondcoffee@yahoo.com CallsMar 14, 2013

rmondcoffee@yahoo.com On Phone To Smart Communication Philippines Service
Hi! I am here in Canada for abt nine mants now, but I am still using my old smart# thru roaming, but two days ago suddenly, i cant receive any messages... any solution for this please. Thank you!

Reply
Customer care user complaints