Sky Ireland Customer Service Phone Number

0818719 819 / 03442 411 653 / 0333 202 2133Alexandra House, Earlsfort Terrace Dublin 2, Ireland.www.sky.com
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Lets Know About Sky Ireland


Sky is a digital satellite television and radio service provider. Sky, Ireland’s most well-liked digital TV corporation, is to make more than 800 new tasks in Dublin over the Next two years as it reveals a new client support center to fulfill improved assistance requirements from Irish customers. Sky is dedicated to supplying best quality client support and the starting of this center is an example of its ongoing financial commitment in assistance. Sky at the moment gets to over 10.5 million homes across the UK and Ireland with its solutions, and has led audiences into the age of high-definition tv with Sky+HD. The company was started out in 1990. Jeremy Darroch is the Sky Chief Executive of the Sk Corporation. Sky Ireland provide TV network to vast area of population, and serve consumers under various plans, that suits the needs of every household.

Customer Care Contacts Of Sky Ireland


Sky Ireland has devised various helpline channels to facilitate customers, that are fallows:

Contact Number for Customer Care
Phone Number: 0818719 819

Contact Number for Sky expert
Phone Number: 03442 411 653

Contact Number for Automated self-service
Phone Number: 0333 202 2133

Contact Number for General Inquires / Support
Phone Number: 0843 504 7160 / 0800 151 2747

Services Offer By Sky Ireland


Sky Ireland telecommunication undertaking, that provide Digital TV network to consumers, under different plans. The company offer digital TV channels to customers that provide crystal clear pictures and sound quality. Sky Ireland TV network consists of news channels, daily shows, entertainment and special channels for kids. In Addition to this the undertaking provide digital set-top boxes that aids in receiving high definition quality.

Online Customer Support Of Sky Ireland


Sky Ireland assures all types of customer care services that consists of both online and offline services. The online customer support of undertaking allows customers to collect information about the products and services. Customers are empowered to ask the queries and questions about services. To avail the online support of Sky Ireland do, fallow the link: http://help.sky.com/

   



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Sky Ireland Delineated Here With Complaints and Reviews

Customer care male
Mr. Harry O BrienNov 24, 2016

I cannot get through to Sky Ireland every time I enter my email and user name it does not recognise them 0874186292.

Reply
Customer care male
Mr. Ann KeatingNov 18, 2016

Hi my name is Ann Keating I am a sky customer. My address is Byrnes Road, Dundalk, Co Louth. I was contacted by one of you customer service and offered a 10euro discount for being a loyal customer. He was to ring me back as he rang while I was at work. But when I received another call the gentleman only offer me five euro I told him I was offered ten so he said if someone else was dealing with it ok bye. I am still waiting on my call back for my ten euro discount.

Reply
Customer care male
Mr. Geoffrey SeymourNov 15, 2016

I am trying to get through to Sky Ireland and am having trouble doing so
My phone numbers are 012863890 and 0872436717

Please get some one to cal me to discuss my problem as I am not prepared to hang on for half an hour as I did the last time I had a problem.

Reply
Customer care male
Mr. Anthony CullenNov 15, 2016

Am trying to contact sky to see what is the best offer i can get with broadband phone and tv.

Reply
Customer care female
Ms. Geraldine KennedyNov 10, 2016

Hi my sky ID pin number is telling me there is a critical error problem.

Reply
Customer care male
Mr. John BielenbergNov 09, 2016

No signal - trying to get sky help - one rings and is told to wait- and is then cut off. You can comment .

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Customer care female
Ms. Angela ChalliceOct 28, 2016

Hi there,
I think one of my payments to you didn't go through, and I haven't heard from you, so want to get it sorted. Please check and then contact me and I can pay it to you using my visa devit card. Many thanks.

Reply
Customer care female
Ms. MonicaOct 04, 2016

I am out of contract with Sky and with new increase will be paying € 70. 00 per month
New offer of € 55. 00 per month for 12 month contract. I want to change to that
Please can you have some more people to answer your phones, so long waiting

My name is Monica Mc Donnell
Sky ID MONAMCDONNELL2014
Mobile 0876449046.

Reply
Customer care male
Mr. John KingstonSep 15, 2016

The Sky Ireland home page has changed in recent weeks. Where can I find Other Channels now ? I used to get the ITV channels there when scrolling the main menu.

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Customer care male
Mr. Tom CooneySep 12, 2016

HI,

I WISH TO CANCEL MY SKY SUBSCRIPTION ASAP PLEASE.

Reply
Customer care female
Ms. Frances McgrathSep 01, 2016

I wish to cancel my sky account immediately

it has become outrageous the price, compared to when I originally became a customer. There are offers for new customers, yet I am nearly paying double what I originally payed. All we want is one TV with sport option
and other with basic chanel

mobile phone number 085 772 9093

it is too user unfriendly to try and contact your company. Time consuming and expensive to make a simple phone call

Please take note that as on from 1st September I no longer wish to be a sky customer. Can you confirm please that you have received this instruction, and I can get on with looking for an alternative cheaper more user friendly company
Frances Mcgrath .

Reply
Customer care female
Ms. Natasha ButlerAug 25, 2016

I was just on the to sky helper there and I said I need him to ring me back if my credit runs out so I give him my number and name After eight euro was used up my phone cut out and of course no call back I'm livid as my sky box keeps showing up no signal All my recordings have failed and I have to keep turning on an off the TV So so agrivating Had I got a call back the problem could have been solved tonight.

Reply
Customer care male
Mr. Michael KellyAug 25, 2016

I phoned your help line number this evening, received an automated response saying my call would be dealt with in under ten minutes. After six minutes, I was cut off and when I redialled I was told the wait was now 20 minutes. After eight minutes I was cut off again This is not acceptable. Please now cancel my Sky subscription immediately. I will advise my bank in the morning that I am cancelling my Direct Debit instruction. Michael Kelly . Sky Card number 364 027 276
Oakstown, Trim, Co. Meath, Ireland.

Reply
Customer care male
Mr. Kevin GleesonAug 05, 2016

My account has gone up and you never sent details.

Reply
Customer care female
Ms. Mary KavanaghJul 30, 2016

My phone number is 0858286650
Our Sky TV box does not seem to be working. The television is not being switched on with the Sky remote control. I have checked all the connections and nothing seems to be loose. I tried connecting on the phone, but spent ten minutes trying to get the automatio to accept my password and the question about my mother's maiden name. This has cost me 2. 95 euros per minute. To say I am unhappy with your customer service so far is to understate the situation. I would appreciate a phone call from you to sort out the matter as soon as possible. By the way the weather when the signal went down (last Thursday 28th) was no worse than any other day.

Reply
Customer care female
Ms. Adrienne Buchanan MurphyJul 27, 2016

Recently upgraded to Sky Fibre, it was supposed to be activated on 21st July, but in addition we lost internet access, contacted Sky and after trying all sort of solutions, we were eventually told the fault was external and an engineer would be out today (26th) to fix it. I asked to revert back to sky broadband, but told this was impossible. Was told this had to do with the engineer splicing the line. Still No engineer, still no internet access. We have had to use mobile data, which is very expensive and in the scheme of things, should be unnecessary This is totally unacceptable service from Sky and I would like this resolved immediately. I would appreciate a phone call as the very least to explain why the delay, and the exact cause of the error and when I will get internet access back. Regards
Adrienne.

Reply
Customer care male
Mr. Charles CroninJul 26, 2016

My phone number is 00353868186938. I arrived back from holiday with my sky TV telling me that I have the wrong sky viewing card for this sky+HD box. This cant be It is the same one that has always worked. Please fix this problem now.

Reply
Customer care male
Mr. Jim MolloyJun 24, 2016

Hi, I have been waiting for my sky broad band to be activated for two weeks, I have had no response from you even though several of your customer care team have told me they would respond, If I do not hear something from you in the next 24 hours, I am cancelling my contract.

Reply
Customer care male
Mr. Ernest StrangeJun 19, 2016

Good morning. My mnother, Mrs Eileen Strange of 184 Pearse Road, Ballyphehane, Cork. Has been without sky TV service for two days now. She is 85 years old and is going demented without this service. Can someone phone her on 0872393537 or possibly fix the fault as soon as possible. I am her son who resides in Spain and I also can be contacted on 0872195251. Thank you for your help.

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Customer care female
Ms. Teresa PrestonMay 19, 2016

I was cut off I have spent ages trying to contact Sky No joy I would appreciate if someone would phone me on 0429383181.

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Customer care male
Mr. Kieron GeogheganMay 17, 2016

I am outside of Ireland in Johannesburg South Africa. There is no way that I can get a telephone number to phone to change and adjust my subscription

My mobile number is +27 82 372 0275.

Reply
Sky Ireland Customer Service Care Phone Number 263017
Mr. Goran SkorpilApr 27, 2016

Hi
I live abroad and i need to speak to someone in relation to my existing sky account which i have in ireland. Republic. However no phone number from abroad is available. Can you help. Rgds
Goran.

Sky Ireland Phone Number Customer Care Service
Reply
Sky Ireland Customer Service Care Phone Number 261141
Ms. Renate HempelApr 08, 2016

Customer no 400021579695. Acc Renate Hempel Pw FelixI have just again contacted Sky for a signal failure. three days ago since pb was sorted in five mins Tonite MARTIN took 15 mins, different procedure, no resultants Told me to get engineer I asked to use earlier procedure, answer not possible. He was unhelpful, never send the customer email and clearly not able 20 minutes later Sky is back. The Indian lady from three days ago was efficient, helpful and pleasant V unpleasant experience tonight.

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Customer care male
Mr. Wayne Murray Says Oct 02, 2016

Can you give me the sky number for ireland customers care i paid my sky but not working that's my name but my friend is the one im texting for iv no email.

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Sky Ireland Customer Service Care Phone Number 258702
Mr. Stephen SheehanMar 19, 2016

Hi I am a sky customer and want to add the BT Sports package to my account. Can you please confirm the mobthly price? Will is be available on both my boxes?.

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Sky Ireland Customer Service Care Phone Number 249339
Mr. Dr Wk LowryDec 28, 2015

I have tried unSuccessfully to contact you by phone. I am overseas since one Dec and did inform you of that, and not due back in Limerick til two May 16. Checking my account does not reflect my notification to you. It appears my account gets larger even with no usage of Tv, broadband and telephone. I trust this will now be sorted and rectified, now or upon my return. My cell number here in NZ is 00 64 21 2644371 if required, and email is same as at home. Dr Bill Lowry.

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Customer care female
Ms. jerry ahernDec 01, 2015

Hi..our sky tv box won't work. My daughter was watching sky this morning and it just went off, it said on the screen no signal code 25, so I turned it off and checked the input and output cables and I turned it back on again, still wouldn't work, it said box is initialising return in a short time , this is going on since 9:10 this morning, I checked the signal input and output and it said not locked,,,the weather is foggy but my neighbour has sky and his is working, there is no obstruction to the dish either, could you please help me with this, thanks

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Sky Ireland Customer Service Care Phone Number 243202
Ms. Edel ManleyOct 29, 2015

Hi I received a offer of a on demand connector and a price increase of 3. 50€. My account number is 410004767548. Account name is Ms E O Regan. Password is kate manley. We are paying 87. 50€ per month for your channels. We have a white sky plus box and one old sky box as multi room. I have been told that my sky plus box is not suitable for on demand as it is old. Why would any creditable organization send me an offer that i cannot get. This is unfair and i feel let down by sky. We are customers for a long time. We will be paying over 1000€ per year. I feel let down by sky and i will seriously consider my options. Yours edel oregan manley 0877445279.

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Customer care male
Mr. Edward O' SullivanSep 14, 2015

I have spoken with five agents since Saturday morning and my issue has still not been resolved. I was told on each occasion a Manager would call me back. It still has not happened. Your customer service is absolutely appalling. I am seriously considering closing my sky account and moving to an alternative provider. In my opinion you really do not care about your customers, happy to take the money, but no support. I am really very disappointed with your lack of service for such a large organization.

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Customer care female
Ms. Ruth SullivanAug 31, 2015

My father died in December 2014 and we cancelled his account in January 2015. I have received my bank account statement which tells me that Sky Ireland has systematically taken €29 from my account since January. I request that you stop this immediately and reimburse me for the money taken. I suggest you contact me as soon as possible as my family and I are seriously annoyed by this blatant abuse and pilfering of funds. Ruth Sullivan , Cornamona, Co. Galway.

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Sky Ireland Customer Service Care Phone Number 230192
Mr. Colin HughesJun 12, 2015

I am the account holder for a Sky Ireland subscription. I am currently in Australia. I cannot find my account details. I have tried to call every number given on the website. I have looked for an email address, but there is none. Live chat is unavailable. Girl on Twitter tells me to check the website I have had to contact my bank to tell them to stop all payments to Sky as a result. Given the fact that it is impossible for me to currently contact anyone in Sky to get my account details, can someone please email them to me? As regards my account details, here is all I can provide you with right now:Address: 19 Vernon Street, South Circular Road, Dublin 8Contact Number used to set up the account: 0871184910.

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Customer care male
Mr. LarocheApr 09, 2015

When is it available to book the May weather Pacquaio event? Sky is already advertising it on their screens, however when I call, there is no option at all to book it. Please explain.

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Customer care female
Ms. Helen HeffernanJan 16, 2015

No picture - message in square:"Mini TV unavailableNo satellite signal" What is a mini TV? I live in a complex of flats - so far, have not found a neighbor who is having the same problem. Hellen Heffernan Account number is 400020277887.

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Customer care female
Ms. Mary SinnottJan 14, 2015

I waited nine minutes at the end of which I was talking to someone in Cardiff He gave me a number for Ireland which turned out to be for Sky Business Ireland, but in Scotland What is the right phone number to actually talk to an Irish person about changing my account?

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Customer care female
Ms. Josephine LievimsJan 03, 2015

Hello, last year I called and emailed you regarding my Tv and Internet asking for it to be shut down as I'm no longer utilizing it, it however has not been shut down and I'm not willing to pay for services I'm not using. Please email me as soon as possible.Thank you.

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Customer care male
Mr. GerJan 02, 2015

I called sky customer services on 0810719819, got through fairly quickly. I informed them i wanted to leave sky after 14 years. I was transferred to cancellations dept. Where after much pleading to stay including at a reduced rate i eventually managed to cancel my account free at last.

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Customer care male
Mr. John KingDec 21, 2014

My TV says i am going to be disconnected because of non payment, but i have a mastercard direct debit so this should not happen. Now my mastercrd was hacked and they issued me with a new card. Something like this happened before though, but direct debits continued without any action on my side.

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Customer care female
Ms. Connie BoyleNov 11, 2014

I have been trying to call you. Can you contact me on 0876263136? I am an existing customer of Sky.
Kind Regards
Connie.

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Customer care male
Mr. Katherine MolloyOct 14, 2014

I am trying in vain to cancel my sky TV (which I've learned hasn't been working for the last year (a friend is occupying the house)), but I am not getting through on the recommended number 00353818 719819. Please can you let me know how to successfuly disconnect. Thank you

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Customer care male
Mr. Soffyan AliNov 13, 2013

Hi, just few weeks ago i switched my broadband to sky. Over the last one week there is no internet signal or phone tone. I called number of times to sky broadband service, but they are unable to help. By saying I need to be near my phone, but how I could do so since I have to call them from somewhere else as my landline number is dead. I am so upset and wanted to cancel my contract with sky broadband.
Thank you.

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Customer care male
Mr. Fred popeNov 06, 2013

I have just got sky installed after ten years with UPC.it was a big mistake as in the day of wireless I have a 60 foot electric cable thrown over my house and drilled through the front red brick which is now broken and I am informed this is standard instillation. Will you let me know if your company can send a professional trades man to refit correctly for me.

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Customer care male
Mr. John StensonOct 13, 2013

I have a problem with my Sky box not receiving a satellite signal and have called sky to discuss. the tell me that my Skyplus box is out of warranty and will need a sky engineer to call at €100 fee and it cannot be scheduled until 23rd of October. This is very poor service and it is prompting me to leave Sky and setup free to air as I will not allow myself to be ripped off by this company.I am a customer for 11 years, but after this evening chat, it is time to go elsewhere.

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Customer care female
Ms. Sky Digital BoxAug 15, 2013

Dear Sir/madam

This is not a kind of complaint, but still i m putting in complaint box. Actually I am outside of Ireland for more than three months. In the mean time I had low credit in my account in July as far as i remember. Therefor, could not debited the monthly payment. And unfortunately my housemember is still out of entertainment. I tried to reach youbut after 13 minutes waiting the line disconnected while it was international call.

I have enough credit in my account numberw, so please debit monthly payment from my account and active the line.

Thank you.

Sultana Begum

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Customer care male
Mr. BrendanJul 21, 2013

My sky box keeps losing signal.i have plugged it out,pulled out the SIM card .i have phoned cuustom service, but the problem keeps reoccurring .i have phoned customer service again, but waiting time is seven minutes I can not afford it.

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Customer care male
Mr. PaulJul 16, 2013

Hi my account was closed some months back.the address was cloncarrig old Leixlip road Lucan co Dublin and the password was Derham.my name is Paul Fagan and d.o.b is 08/01/85 I am now living in Australia so if I have an outstanding debt can you forward to on to me by email at Paulikf@hotmail.com and let me know how to pay it by credit card thanks in advance

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Customer care female
Ms. Susan O reillyJul 11, 2013

Hi I live in milltown newbridge co .kildare and my stations are gone,keeps saying no signal,can you help please. My name is Susan O R eilly
Phone number 0857704729.


Thank you.

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Customer care male
Mr. Mr HigginsJun 07, 2013

The RTE channels shown on the Sky network are diabolical, the picture and sound keep breaking up and even freezing. do not tell me it is a problem with the atmospheric conditions as no other channels suffer like this.

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Customer care female
Ms. SharonMay 28, 2013

Hello,Until July 2012 I lived in 42 Priory Avenue, Stillorgan, Co. Dublin The phone number associated with the account is 2880972. The house sold in July 2012, I rang Sky to CANCEL.I was persuaded instead of cancelling I could pay nothing, ring up with my new address in a few months and continue with the service. I had two house sales fall though so that did not happen. I discovered recently that Sky have been taking money out of my bank account since February 2013 for no service. Josh in Customer Service told me a week ago that a Manager would get back to me. No one did. Sharon 087 6958486

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Customer care male
Mr. ed burkeMay 24, 2013

my sky+ has not worked for nearly three weeks.can somwone call and fix for me??

ed burke
10 rosanna close
tipperary
086 1966063

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