I can handle replacing sream mop twice because handle broke if too much pressure is applied. I can shake my head wondering why I purchased a product that emits steam and shrinks the all cotton mop so it no longer fits. I cant handle the fact that it does not steam when small square attachment is used and when I remove the attachment a solid stream of steam nearly hits my seven yr old grandson. This does not occur when using large attachment. I thought about posting a video on you tube or Facebook to warn consumers.
I have owned a shark mop for a while now my problem I the pads shrink when you wash them and the velcroe looses it's stick hence the pads come off when you use the mop which can be very irritating can you do anything about this.
My Shark Steam Mop stopped heating up. I bought it at Walmart in last Christmas. So it's not even a year old.
I there, Tonight I purchased the Shark Professional Steam Pocket Mop S-3601. I used it and LOVE it. My Shark mop is missing the Rectangular device that snaps on to go over carpets and It's also missing the attachment for grout cleaner. I live in Canada and do not know if there's a Canadian contact number, but I couldn't find one. Could somebody please ship me the two attachments? I'd be very grateful. Thanks! Amanda Anstee.
I purchased my shark professional mop approx. six moths ago, on Friday it stopped working I took it back to the store I purchased it from, but was told that as I do not have a till receipt or packaging then there is nothing they can do. I paid £149 for the mop and would like to know if shark have the facilty to replace defective equipment or provide a refund. many thanks Dave Fergus
My shark professional steam mop model number s3601co is clogged and will not work.
my shark steam mop burnt me on my leg badly and then quit working all together.I am very upset
I am unable to find a place in Australia to buy spare parts for my shark portable steam pocket
Shark Steam Mop seems to be clogged. No steam will come out. Tank gets hot.
my steam mop exploded on me today. Had I been standing any closer to it I would have been burnt.