my steam mop exploded on me today. Had I been standing any closer to it I would have been burnt.
Shark Steam Mop seems to be clogged. No steam will come out. Tank gets hot.
I am unable to find a place in Australia to buy spare parts for my shark portable steam pocket
my shark steam mop burnt me on my leg badly and then quit working all together.I am very upset
My shark professional steam mop model number s3601co is clogged and will not work.
I purchased my shark professional mop approx. six moths ago, on Friday it stopped working I took it back to the store I purchased it from, but was told that as I do not have a till receipt or packaging then there is nothing they can do. I paid £149 for the mop and would like to know if shark have the facilty to replace defective equipment or provide a refund. many thanks Dave Fergus
I there, Tonight I purchased the Shark Professional Steam Pocket Mop S-3601. I used it and LOVE it. My Shark mop is missing the Rectangular device that snaps on to go over carpets and It's also missing the attachment for grout cleaner. I live in Canada and do not know if there's a Canadian contact number, but I couldn't find one. Could somebody please ship me the two attachments? I'd be very grateful. Thanks! Amanda Anstee.
My Shark Steam Mop stopped heating up. I bought it at Walmart in last Christmas. So it's not even a year old.