It seems I have two profiles here my profile name does not come up I want to cancel one and hide the other for awhile.
On 21.02.2015 I sent you a complaint via this Customer Care email route, concerning an imposed Automatic Renewal of subscription. To date, 25.02.2015, I did not receive any response from you? Please respond as soon as possible. Hany
On 16th of February 2015, I have subscribed to your web-site, for $22 a month. Soon after my subscription, on 17th of February 2015. I was able to cancel the Renewal possibility. But this morning, while I was using the site, I encountered a big sign blocking the screen and persistently asking me to "Renew the subscription". This sign blocked the screen in my face, and prevented me from using the site. I was able to avoid this screen blocking nuisance a few times, but the last time it popped in my face I clicked by mistake on the Renewal button. My Account was "Set To Automatic Renewal at a Rate of 29.99"! I tried everything to correct the mistake and change this imposed Renewal, but I couldn't! There was no route of recourse in your site. I phoned your Customer care office, but it was closed. I am asking you to cancel this Automatic Renewal immediately, as I had no intention to renew at all. Please confirm receipt and process this complaint ASAP. Regards. Hany (user name: samy777)
People Media/Seniorpeoplemeet does not let anyone know up front the price charges that will placed on a persons credit card.
Good morning. I joined your site this weekend. I clicked on the 50% off special for one month which should have been $15. 00 plus the fee that you tack on. When I checked my bank account this morning, you site had a debit against my bank for $58. 59, which I believe is a six month membership. I would like the balance added back to my account.
Somehow I either locked myself out of Senior People or someone hacked in. Neither email address that I thought I signed in on and password works. Also, someone should be on call to answer your problems when you call on your 866-727-8920 number on the weekend, rather that have to wait till Monday through Friday. Please email me my information to the email address below. Thank you for your help, I am a regular subscriber. Roxanne Mcmanus.
Why my account is charged for 71. 00 on 11 21. I am not a member of this website. You did not have my approval to charge my account.
I signed up for one month which was 22. 00 you chg me 80 dollars that wrong. Please correct this. I only want one month i am on a fixed income i cant afford the 80. Please Please fix this.
The site Senior People Meet. Generates automatic Flirts to it's paying members to make you think people are interested in you. I have emailed other people who live 1, 000's of miles away to ask why they keep sending flirts. And they say we didn't. Just be honest Senior People Meet. And let the site take care of itself. Making false Flirts to people is basically just wrong. There is no way i should get 100 flirts a day.
I have tried four times to upgrade my account and my visa card has been declined four times. I wanted to take advantage of the special offer of $5. 95 per month for the six month period. On the fourth time I corrected the three digit number on the back of the
card. It was declined again. I do not understand why the card was declined with all the correct information. I want to pay for the special offer before it expires. I will call your office on Monday and perhaps you can accept payment over the phone. Thank you for your help.
Cancel my membership. I will alert the credit card company not to accept any charges from you
My account has been compromised, my profile has been changed, photos, etc. Please address. My email for the site is firstname.lastname@example.org. And my name is CarolynLunski. Please address. It's the second time this has happened. Carolyn.
I tried to up grade for one month, no confirmation number and i can not get into the system now, what kind of scam is this, my telephone number is 605-759-5320 and there is nobody working on the weekend, when everyone is off for thecweekend, that's when you need people working.
I am checking to make sure my picture profile and info are off your web site. I have not used it for years, but was emailed by a party that wants me to pay them to have my info removed from web sites. They say people have been looking at it.
I renewed my senior people meet year over a month ago. Now, i am not allowed on and i keep on receiving an annoying request for me to subscribe. I want my money back or get rid of the problem with my subscription.
My profile has been compromised. It is Loneyladyj. A friend told me there is a grey-haired man's photos on my profile now. Can you fix it? and why does
My friend was charged twice for over $80, when she only wanted one six months subscription. Tonight, she logged onto her account to find, it was hacked and had a guys photo and information on it instead of her's. This site is not safe and they make it very difficult to contact them. They have not answered the email, we sent about removing the extra charges. I told my friend to contact her credit card company as soon as possible and tell them to stop payment on these charges.
Pop up comes on telling me that i have a short time to renew with great deal. Said, i do not want automatic renewal. No way to make popup go away without logging off Senior People Meet. I want to talk with someone about cancelling, but can not get anywhere there either.
About the middle of September, I emailed photos to be posted with my profile. I called on 22nd October about this. But, I still do not have any photos posted. I talked to someone that I could not understand hardly a word that he was speaking.Please fix this or cancel my subscription.
You charged my credit card for another month of this joke of a site. I never confirmed my subscription. Pop ad came up. I hit the x and now I am on another month of this bogus site. I want my credit reimburse or I am contacting my bank to get my money back. And reporting you to the bbb.
I renewed my membership two weeks ago and have been unable to log in because it says, I do not have the right password. The steps to reset the password do not work. Please reset my password and send me it. Snowbird4377.
I cannot retrieve my password, I have tried many times. My email is Marcia.Pratt51@gmail.com. My user name is 9593casa. Please cancel my subscription immediately please. Thank you. Marcia Pratt.
Trying to access my account results in this message 'access to your account settings is currently unavailable. Please try again later. ' the exact same thing happens on ontime. Trying again later, as in days, still results in this message. This is my second inquiry into this problem because no answer from the first, however i noticed today that when i hit the submit button, it grays out, but never returns telling me that the submission completed. An explanation as to why i can not access my account info and when it will this be corrected would be nice. Thanks ralph.
This site is total rip off after which i sent money via western union quick pay and send message to others. I find out my account has been disabled and all messages i sent to others did not reach. my profile is not even on search. I send email to customer care, no response and i called them to fixed this, but no action was taken.
The message i keep getting when i click on my account is
We apologize for the inconvenience.
Access to your account settings is currently unavailable. Please try again later.
This is a waste of time i need a refund.
I have been trying for three days to access my account.
I have tried every combination and tried to access the password reset.
No email arrives at my email address and i am now wondering what email address i used to sing up.
I have gone through every email address i use and not one email from senior people meet is in any folder.
So having tried to get a hold of you people is like trying to grow feathers and fly. Does anyone even read the bloody emails?
Your quick enough to take the money how about some.
I paid with my credit card for six month of senior people. Now i find out that i am unable to put any of my pictures in the sight. Please refund money to my credit card since this site will be of no use to me without pictures.
First they are only there Monday through Friday. Then it's not immediate hang up. They apparently have no numbers for technical service with their website. Oh well there are plenty of other sites available, they actually want our business.
Good Morning, Friday evening was last day of my subscription, i was on your site. Your "block up page" came up, saying "last chance to subscribe". Well, being on a tablet at the time, and i am not sure if you know this, but you cannot close that screen on a tablet. Thus, you were illegally blocking me from my pages that i had a subscription for. In the process of being ticked off at you blocking me from my paid service, and am trying to get out of your illegal screen, i inadvertently touched the re-subscribe button. You automatically resubscribed me without a "confirm" option, another thing, that is illegal. You see, i keep on using the term illegal. Because i am from Canada and your tactics of blocking screens that i have paid for, and the way you re-subscribe people is illegal here. You have to ask permission, and then confirm about subscription, before you are allowed to resubscribe anyone to anything here.
So, in closing, i trust you will reimburse my credit card, now.
I have canceled twice now and i am still getting billed please cancel me now if not i will dispute my credit card numbert to pay you do you under stand. Thank you
Email id is email@example.com.
My account has been breeched please correct immediately. In addition to changing my profile I have now been registered on other site to which I do not want to belong. Please correct immediately.