Safelink Wireless Customer Service Information & Exploration

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9700 North West, 112th Avenue, Miami, Florida, United States

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Safelink Wireless Exploration

Safelink Wireless is a service offered by TracFone Wireless, Inc. The customers needs to meet the some requirements to access the services. This specification depends on a Federal support plan and the Income Poverty Guidelines as set by the Government. The service is provided to only one person in family. The company provides the services such as Change Your Plan, Get Pending Minutes, Text Messaging, International Calling, Setup Voice Mail etc. TracFone Wireless is leading Non Contract cellular service provider in the United States. It provides services to more than 18.8 million customers.

Parent Company

TracFone Wireless Inc. is one of the largest Prepaid Wireless service provider company located in the United States. The company is owned and operated by America Movil. The corporation was established in the year 1996 in Miami, Florida with a name Topp Telecom Inc. According to the year 2008, the company had total annual Revenue of more than $9.50 billion and employs more than 500 employees. TracFone manufacture products and services under various brands including Telcel America, Straight Talk, TracFone, Page Plus Celluar, Net10 Wireless, simple Mobile and safelink wireless. The provides services to more than 236 million mobile phone users. The company is operated as Mobile Virtual Network Operator (MVNO) to offer wireless services to different organizations including AT&T Mobility, U.S Cellular, Verizon Wireless, T-Mobile and Sprint Corporation. TracFone's logistic operations are managed by BrightPoint.

Safelink Wireless Services

The company offers services that include change your plan, international calling, welcome center, text messaging, get pending minutes and setup voice mail. The corporation has operations to more than 80,000 retailing stores. Safelink Wireless has major services in Hawaii, Puerto Rico & Alaska beside this the other locations are Atlanta, Chicago, Albama, Texas, Miami, Georgia, Florida, New York, California, Virginia, Pennsylvania and Houston. The online website services serve user to check status, reprint applications, submit documentation, technical support and update account.

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Safelink Wireless User Queries

Customer care female
Darlene DixonOct 01, 2014

I am unable to make or receive calls. My phone will ring, but will not allow the call to come through when i answer it. The call ends or i do not hear anyone and they can not hear me.

Customer care male
Denny HustonJul 31, 2013

Unfair and Unethical emplyment practices by Safelink Wireless. I own and operate a sales and marketing company and I have represented Safelink Wireless for the past three months with more than 20 independent 1099 agents in the field representing Safelink.

Safelink recently suspended the master agent for whom I report through and with no fault by my company or any of my agents and this action has now caused my company to suffer unknown losses and damages.

Punishing innocent agents for the actions of others is wrong, unethical and illegal.