I've been trying to reach customer contact through the Reverbnation site and I'm having no luck. This is a serious matter. I created my page around 2 years ago using an e-mail address that I can't even recall, let alone probably don't even have anymore due to having to delete most of e-mails and accounts due to very scary on-line harassment and threats. I did a search on me and thought I had everything removed but this page is still up. I want it deleted immediately. If I need to provide any legal documentation that this is me I will if necessary. I can be responded to by the e-mail I provided or phone number. Please help me in this matter. I appreciate ANY help. Thank you. Alex
Reverberation keeps asking me to add my band members, but it keeps asking me for their email addresses, they do not wish to have their personal emails on display. So how do I add my band members with having to do this? Regards Danielle
My identity has been stolen by a 50 year old man all other accounts have been deleted including Facebook. I wish this to be deleted http://www.reverbnation.com/justjo Many Thanks Joanne Whitlock
I am trying to contact someone from customer care. Having trouble adding band members and their role n the band. It asks for each members individual email address, the people in my band do not want their personal email addresses put up for the public to see. How do we get around this?
Hello, i've recently checked my bank statements thoroughly (twice a year) and I have just noticed I have a few random charges for around $5.95 on my bank statement, from reverbnation. I know what you guys are since i am a musician however i have never signed up for any service with you, and definitely never gave any bank info, so im curious as to what and why i am being charged. I am a poor musician so obviously any money missing from my bank account sparks a red flag for me, so please help me rectify and give me insight on to what is happening here. Thank you for your time, and i look forward to hearing from you. sincerely, Cord West
Thanks for the service. I see where I can add songs on my mobile app, but do not see how to remove them. I have a repeat and need to edit.
Merry Christmas and thanks for all the hard work you do. Could you please delete an account that I've tried to delete a while ago, its Www. Reverbnation.com/billygbensontheroadsidetavernband. This was supposed to be deleted a long time ago. Thank you very much. BillyG.Benson Band615-638-7658.
Reverbnation.com/metg803- My complaint is simple, but retarded. Why does one of the albums I have on the distribution list says "Take Down Requested" Then I tried to upload the same album paid the fee of uploading the album now its saying my cover art is not matching. Now remind you this album is already up and running on iTunes etc. But I just do not understand whats going on. I spend so much money with you guys and yet have seen a result of any of my issues solved. You know what else I also got Ranked a 7. three for the same song twice on crowd review, but i am not a featured artist. Why is that? its so much with you guys man my email is email@example.com please contact me and let me know if we can fix this. I would hate to close my account with, but this is frustrating as a artist. I work really hard to pay y'all to help me the least you can do is accommodate my needs through the services I spend on monthly. Hell call me 907-891-1717.
My name is Cozy Corley. I am running to campaign on Reverbnations. My email is : firstname.lastname@example.org. How do I Post the Same Video that was on this campaign. I edit the name on the video and deleted the old one. Promote Video - 2nd of December 2014Status: Running (Renews 12/24) Budget: $49 / week ($7 / day. I want to continue this campaign because I have over 430 views. Please call me at (228)216-2558. I do not want to cancel my campaigns that is active. Thanks, Eddie Cozy Corley.
I was charged for a free promotion that i canceled on the last day of trial and was still charged a fee.
My son got a misleading email regarding a promotion. When he clicked on it he was charged $47. 56. He immediately canceled; however the charge remains. I have called several times to no avail. A recording says that they will get back to me, but they have not. I am calling the bank to put a stop to this bogus payment. I need to hear rm you. I am a teacher and it is immoral to take advantage of me. Sincerely, zohreh davoudi. My email is: email@example.com'
my telephone number is 415 342 3091.
I responded to a promote it campaign email, and then immediately cancelled it when he realized that he would be charged for his eligibility. However the cancellation did not go through, and I would like to be refunded. Thank you.
You'll have to call your credit card co., bank, or PayPal. They will keep
Taking the money. If you paid through PayPal, they 'll jump to every account you have listed. They had taken four $35 payments from me that way. two of the charges were taken in a three day period PayPal paid me back the ones taken from my bank unauthorized. Reverbnation retaliated by freezing/locking me out of my account and have all my songs listed as free downloads I never approved that and have sold my information to some company overseas and they're offering free downloads too. They are evil They've made sure you 'll never reach them by phone. Post complaint to BBB.
We currently changed our band name and switched everything on reverberation and now when we post things to Facebook, it shows a old picture as the banner and we cannot get rid of it, how do we change that? We do not even have that picture active anymore.
I have changed a member of my band and while he shows current on our profile page. I cannot delete him from the members area in the EPK, under "info". This is causing a serious problem, as we use our EPK for a lot of bookings and we are unable to update the band members names in the EPK. The "info" icon in the EPK shows a lock icon next to it and I cannot remove the old member's name. Please advise.
Rip-off service. I am reporting them to the BBB. I bet the have been reported a 1000s of time before You can not find any working phone number on the web.
No one was there to answer my call. I would like to unlink my RuthWeber account to my facebook page. Because I am getting 4 to 5 posts every time i do something on Reverbnation. I am losing all my Facebook friends. Please unlink me to my Facebook page and my group. The San diego Jewish Men's Choir as well.
I joined your Reverbnation at 2011 to display some song demos. I received two ID numbers 2067881 and 1156881. I do not know, which number was correct, but i discovered a young man was interfering with my account, so i shut it down. Which number was i on enrollment? My name was sheryljolliebriggs/songwriter and I have now had a website made to include my middle name of Elizabeth to help to avoid confusion with another person in USA with the same three names. I have emailed you, but no reply has come thru. I based in Australia at the time, but I have now returned to NZ sejb.
My name is Julian Rivera. I called and order a one time promotion for the amount of $9. 95. While cancelling out the order, my computer froze at the end of the process and could not receive a confirmation number. I used my mothers debit credit card and she has since been charged 12 times in one month plus an overdraft fee from her bank institution each time the money was withdrawn, because she didn't have the funds available. That was supposed to be a one time withdrawal and she is now out over $500. 00 from unauthorized withdrawals from your company. Please contact us at (440)487-6598 as soon as possible so this matter can be resolved. Thank you Julian Rivera and Debbie Golobich. We will be anticipating a response back within the next two business days or else. We will be forced to take legal action upon your company.
Hello, My name is Jason B Fulton I have a music account with Reverbnation and I haven't had access to it my original email to the account was firstname.lastname@example.org when I try to sign in it states this account is now locked I really need prompt assistance if at all possible my phone number (501) 993-1460 and my current email address is now email@example.com I hope that we can get the matter resolved in a timely manner, I would be greatly obliged for your services. Thank you and I hope to hear from you soon!.
I want to stop using Reverbnation and i want you to stop taking money from my account. Please stop now.
I need to delete this account and i dnt remember the password or user name
Http://www. Reverbnation. Com/playlist/view_playlist/-4?page_object=artist_865030.
Until yesterday, whenever i became a fan of an artist i got an opportunity to send them a fan introduction message. Now when i click on the "become a fan" box i get a page telling me of other artists i can contact. Why is this? i always like to leave a nice message for artists i enjoy as i think it adds a personal touch and shows i've listened to their music.
Your help would be greatly appreciated,
Pete cash ( artist).
My name is Edward Betancourt...This is pertaining to a band called Tragic Magic placed by an individual named Eko Fuhri who posted two of my copy righted songs specifically "Welcome to my haunted house" and "Predicted Widow". As I stated above I hold the hard copy rights and will fax them to you if need be. They were posted without my written consent or permission. To download these songs it costs $1.29... I do not know who gets the money, but it's not me. I would like to discuss this matter with you in order to conclude should I hire a lawyer and join the song writers guild. There is no by lines featuring my name and he had no right to. I would like to resolve this matter amicably by taking it down immediately! Please contact me by E-mail or phone.
Edward H. Betancourt
I've payed 35$ for facebook promotion during one week. Now I am not shure, if I have to cancel this promotion by myself or if this happens automatically. Because actually, I do not want to pay 35$ every week! Could you please help me! My artist name is Nick Mellow (my real name is Nico Breuninger)
The problem. I specifically wanted to promote one song on my cd and you put up another one. The song I wanted was "WAtching My Baby", You all put up "Blues At My Door".
Song writing contest, I selected "Watching My Baby" you put "Blues at MY Door" again. This cost me money and you have totally promoted the ok song instead of my stellar song "Watching My Baby. You truly need to refund my money. I paid for one item you gave me another! Howlin Steve Howell is my artist name. I would appreciate you fixing this mess!
(Delete a song) in ReverbNation doesn't work folks. And with no customer service support, you are screwed. Start all over again, and remember that the (add picture) option to each song (also) doesn't work unless you place those pics in your profile picture box... from there you can add them to the songs. do not be confused by their (Edit Song) in your Manage page: Which has a bigass Delete' button at the bottom. Its only a decoration that doesn't perform its function. Ya get whatcha pay for here...
i want to cancel my renewal .. i tried the "promote campaign list down arrow" thingy, but when i click on it, it is not responding I am scared because I am new to reverbnation and i do not want these people taking money from me! i want to cancel my credit card off reverbnation and i want to do it as soon as possible !contact me please! via email . firstname.lastname@example.org