I called about my phone's multimedia DVD not working and my Internet not working for montjd, yet I have been paying for service that doesn't work. I spoke to a wonderful representative that helped me with my phone configuration,, but then my service was disconnected and I just paid my bill yesterday Now I can not make calls. Before it would not allow me to call others back, when I hit missed call button. It always gave me a message. Like I have 2. 00 or 200 cents and wouldn't connect the call. Disappointed to the max. Now I'm on another 20 min hold to get help:((((((.
I was not told that face-time would not work with my iPhone when I signed up and was told many mis truths regarding this lack of service.
I have been trying to get through to this number for three days. Says all circuits are busy. Chat online is also not working. No way to contact.
Please refill my phone I finish to pay now and I need to call. Thanks.
My phone number is 716-990-7347. I paid for my service and you took my payment so can I please have my phone service turned on.
I paid my bill online yesterday and the money was taking out of my account today yet my service has not been updated so I have no service. I would like my service turned on.
Can't get voicemail set up, can not get on Facebook news feed.
I purchased the 50 dollar plan for red pocket. I payed my last bill on the 26th. I payed the bill pryor to the latest bill on the 27th. My phone was canceled 11. 59 on the 22nd with no notice. This is not how to conduct business. Thanks for having me miss out on a lot of important calls today. Customer 8435969813. Disabled VET.
I purchased a plan online,but did never get a order number generated. I tried calling customer care multiple times, but it was always on hold and nobody ever picked the call. I have waited for more than half hours on line with no success. Now the bank says that transaction has been done, but when bank is checking with Red pocket they are not responding. I do not know whom to contact if the customer service is not reachable. Its almost ten days, but no clue.