Red Pocket Usa Customer Service Phone Number

Red Pocket Usa


Red Pocket is an American telecommunication company. It provides the wireless services in United States, Hawaii, Alaska, Puerto Rico, and the US Virgin Islands. The company was launched in 2006. It is the largest GSM network in United States. Red Pocket offers many plans such as Unlimited Domestic Talk and Messages, Mobile web and nationwide high speed, International Rollover minutes with every recharge and Direct Dial International Calls. Alcatel, Apple iPhone, Samsung Galaxy SIII, Samsung Galaxy Note II, Htc and Sony Xperia are the partners of Red Pocket Mobile company. It also provides GSM services. Red Pocket Mobile is The Best Value in Contract-Free Wireless. Its Sim card now covers 2 Gigabyte of 4g Data, infinite USA Talk, Unlimited USA Text Messaging, and up to 200 mins of International calling.

Red Pocket Usa Address


The address of Red Pocket Usa is California, United States.

Red Pocket Usa Website


The Website of Red Pocket Usa is www.goredpocket.com.

The postal and official address, email address and phone number (helpline) of Red Pocket Usa Service Center and Red Pocket Usa customer service number is given below. The helpline of Red Pocket Usa customer service number may or may not be toll free.

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Red Pocket Usa Phone Number Customer Service

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Red Pocket Usa Customer Service Number Delineated Here With Complaints and Reviews

Customer care female
Ms. Tavida Williams SaysMar 06, 2015

I called about my phone's multimedia DVD not working and my Internet not working for montjd, yet I have been paying for service that doesn't work. I spoke to a wonderful representative that helped me with my phone configuration,, but then my service was disconnected and I just paid my bill yesterday Now I can not make calls. Before it would not allow me to call others back, when I hit missed call button. It always gave me a message. Like I have 2. 00 or 200 cents and wouldn't connect the call. Disappointed to the max. Now I'm on another 20 min hold to get help:((((((.

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Customer care male
Mr. Linda Blossom SaysMar 01, 2015

I was not told that face-time would not work with my iPhone when I signed up and was told many mis truths regarding this lack of service.

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Customer care female
Ms. Shelly SaysFeb 23, 2015

I have been trying to get through to this number for three days. Says all circuits are busy. Chat online is also not working. No way to contact.

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Customer care male
Mr. Salome Mukankusi SaysFeb 11, 2015

Please refill my phone I finish to pay now and I need to call. Thanks.

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Customer care female
Ms. Amber SaysJan 26, 2015

My phone number is 716-990-7347. I paid for my service and you took my payment so can I please have my phone service turned on.

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Customer care female
Ms. Amber SaysJan 26, 2015

I paid my bill online yesterday and the money was taking out of my account today yet my service has not been updated so I have no service. I would like my service turned on.

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Customer care female
Ms. Anne Howe SaysJan 25, 2015

Can't get voicemail set up, can not get on Facebook news feed.

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Manoj Reddy Customer Phone Number
Mr. Manoj Reddy SaysJan 25, 2015

My account shows account active and whereas actually it is expired. Everytime it won't give option for refilling. Please check and sort out the problem. Thanks.

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Customer care male
Mr. Burkeley SaysJan 24, 2015

I purchased the 50 dollar plan for red pocket. I payed my last bill on the 26th. I payed the bill pryor to the latest bill on the 27th. My phone was canceled 11. 59 on the 22nd with no notice. This is not how to conduct business. Thanks for having me miss out on a lot of important calls today. Customer 8435969813. Disabled VET.

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Customer care male
Mr. Amit Garg SaysJan 23, 2015

I purchased a plan online,but did never get a order number generated. I tried calling customer care multiple times, but it was always on hold and nobody ever picked the call. I have waited for more than half hours on line with no success. Now the bank says that transaction has been done, but when bank is checking with Red pocket they are not responding. I do not know whom to contact if the customer service is not reachable. Its almost ten days, but no clue.

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Customer care female
Ms. Chris Hart SaysJan 22, 2015

I need my account number

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Customer care male
Mr. Sal SaysJan 21, 2015

2 days can not get customer service on phone. Pre loaded SIM card says no balance. Please someone answer the phone.

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Customer care female
Ms. Sherica Carr SaysJan 17, 2015

I can't get a live customer service representative on the phone. I waited over an hour on tbree different occasions.

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Customer care female
Ms. Sheryl SaysJan 07, 2015

Unable to pay on-line. Unable to pay over automated phone as I needed voucher number(?)Called multiple times Tuesday January six, 2015 extended hold times to get through, then twice when CSR answered the call dropped. This is ridiculous.

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Customer care male
Mr. David Glauber SaysJan 06, 2015

I was waiting an half hour till a representative picked up the phone.

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Customer care male
Mr. Howard Inman SaysJan 01, 2015

I called it immediately hung up from my red pocket phone and another celluar line wtf man i am going to cricket.

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Customer care female
Ms. Brenda Alcesto SaysDec 29, 2014

This is to inform you that i lost my cellphone just now. May i request the office to have it block for the time being that i have no SIM card yet? i would like to order a SIM cart with the same number if its possible. 571 421 0060. Thanks for granting my request. Balcesto@yahoo.com. Phone is my email ad, Brenda Alcesto.

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Customer care male
Mr. Hemant SaysDec 24, 2014

My mobile number is 937 594 7311(redpocket). eight hours ago i recharge my mobile with(29$). But still i am not able to call anybody. Message getting you do not have sufficient balance to call. Please resolve as soon as possible. It is an urgent.

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Customer care male
Mr. Donald Flowers SaysDec 24, 2014

My service is not on my number is 828 446 8462.

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Customer care female
Ms. Priti Goel SaysDec 24, 2014

I've been calling RP customer service number since last two days and not able to get through even after 44 minutes waiting on phones The initial agent is not as trained and almost repeat everything they've already asked you twice and then cause further delays by not transferring to a supervisorNot to mention they are so difficult to understand in first place I am an Asian Indian too so I do understand the 'accent' problem, but this is beyond crazy and frustrating to NOT be able to get someone to speak with who can trouble shoot your issues ThanksPriti 732-763-7963

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Customer care female
Ms. Net SaysDec 15, 2014

Call 1-855-672-9733, they charge $2. 00, but are simple and easy, and they speak English.

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Customer care male
Mr. Vyomesh SaysDec 10, 2014

Worst customer care, took one hour and 20 minute to shaw up some one and pick up line.

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Customer care female
Ms. Anita Thompson SaysNov 20, 2014

I am trying to refill my phone. No one answered. I have been trying for one solid hour to reach someone. All i get is awful music.

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Customer care female
Ms. Eyerusalem Abdeta Says Nov 26, 2014

I refilled my phone, but it is not working-it said "your service is unavailable".

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Customer care female
Ms. Roxanna Morales SaysOct 27, 2014

I spent over 40 minutes on the website trying to Refill my Red Pocket phone to no avail. I kept getting a box with the words "Object" in it and it would not go any further even though ALL of the information and credit card information was correct. I called to no avail. I was unable to Refill my account WITH a live person. HORRIBLE customer service. I am going to change to another carrier if this is not corrected. This is the THIRD month I've tried to change my account to AUTO REFILL. This company is substandard and employs people who can not understand English. I AM VERY FRUSTRATED! Should I report them to the Better Business Bureau and report them to the District Attorney?

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Customer care male
Mr. Dan SaysJun 23, 2014

I just activate one sprint iphone four yesterday 6/20/2014, but the phone still not working yet please help me how to programing, the phone number is 863-430-7278.Thanks.

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Customer care male
Mr. Al SaysSep 18, 2013

Hey I missed placed my phone and need to call it, but I just recently changed my number Can you please send me my new number? My old number was 313 434-5712

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Customer care user complaints