Rak Bank Customer Service Support Information

+9717-206-2222, Fax: +9717 2435454    call by skype, if installedPost Box 5300, RAK Operations Centre, Emirates Road, Ras Al Khaimah, United Arab Emirates.rakbankdirect.ae

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More Customer Service Information

Contact Centre Number:+9714 2130000
International Number:+9717 2064444
RAKBANK Head Office
P.O.Box 5300, RAK Operations Centre, Emirates Road, Ras Al Khaimah, U.A.E
Telephone: 04-2130000 or call our automated service on 600 54 4049 for RAKBANK customers and 600 54 0044 for RAKBANK Amal customers.
Fax: +9717 2435454
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Rak Bank User Queries

Customer care male
MubasherSep 03, 2016

Dear Rak Bank,
My card and mobile banking has been blocked due to your representative found me that I am not the account holder. I told him every thing about me was right even he was talking to me on my registered mobile number. He asked my date of birth I told him what ever was his requirements, but this happened to me. I want to talk to customers services, but due to your complicated system my balance is ended without reaching to your services representative. Please contact me. 0528972889
Mubasher you kiani.

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Customer care male
ShanmugaprasadNov 17, 2015

SUBJECT : i used Rak Bank credit. REQUEST NO:103202MR (3 months installment plan) i sent my invoice copy to contactcenter@rakbank. Ae. And fax also i sent 043263640. Purchase date four Th November. Request sent seven November, but i didn't get three months plan. Get full amount statement. I need acknowledgement. Kindly change my plan and cancel my full payment bill. Change new three months split bill.

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Customer care male
Azadul GhaniSep 22, 2015

Hi, i have deposited a cheque yesterday in the atm both, now i have checked there are no fund. can you please advise me when i can withdraw money. thank youaccount no. 0019472594001ajman brance.

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Customer care male
Shajahan ChemmalaJul 26, 2015

Please remove finance charge. Actually June statement paid 6460. 29. But I will make payment 6460 only 29 files difference. Then bank charged 225 dhs.

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Customer care male
Sardar Muhammad Khan Replied Nov 23, 2015

Same thing happened to me.

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Customer care male
Jinju GeorgeJun 25, 2015

I want message alert for credit any cash in my account and even any ATM transaction. my account number is 8062324790901 and my mobile number is 0567561177THAKING YOU, Jinju George .

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Customer care male
Melanie Jean BrodrickMay 12, 2015

My credit card has been blocked, I cannot get through to tele banking as when I put the card number in, the phone cuts off. I used the house phone in the bank on Saturday who told me I had an available balance of 2, 543. The reference For my request for someone to call me regarding the blocking is SR 22 644 98 and I was told I would be contacted within 48 hours. NO ONE RETURNED THE CALL. I have e mailed the collections Help Desk NO REPLY. I finally spoke to someone on 072062222 who couldn't give me any useful information. PLEASE REPLY.

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Customer care male
Dipakchandra Bhupendra ShahApr 02, 2015

I have my saving bank account with Rak Bank and my saving bank account number is 0037416396001. I have left the job and return to my home country India. You can observe from my saving account that my salary is now not trsfd. To my bank account. I do not have ATM as well as credit card of the Bank. I request you to please close my bank account with immediate effect and oblige. Regards/Dipakchandra Bhupendra Shah .

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Customer care male
Sunil JosephFeb 23, 2015

I would like to make a formal complaint that a cheque bearing no 974006, for an amount of 572/AED dated 10/2/15 was deposited at the ATM GF business Village-0376 ATM No on 11/2/15. Till date this amount has not hit the beneficiary account. On enquiry from our office it has been found that this amount has been debited from the Company amount, but not credited to the beneficiary account-Humm-urair branch, Dubai. Request you kindly look into the same and to effect the credit as soon a possible.

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Customer care male
Ramachandran NelladanFeb 14, 2015

My name is Ramachandran. I am writing this complaint because now two times i contacted rak bank for the opening of account unfortunately not as i received information that blacklisted. I do not have any connection with rak bank only one time 2007 one of the sales staff contacted me for credit card and i given the details passport copy and slayry certificate but my office called me and told there are smoe errors. I would like to get feed back on this.

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Customer care male
Atul DeshpandeJan 07, 2015

I want to cancel my Credit Card. As I am out of country. I am trying to call customer care number, but no response. Please reply as soon as possible.

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Customer care male
PremarajanOct 20, 2014

Broken note through ATM I took cash from your ATM at Karama one 500DH was found broken. One end small piece is missing. Nobody ready to accept this note. Kindly replace the note very urgently. I am an account holder of RAK Bank since last six years.Yours faithfully Premarajan.

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