From the day the tablet arrived via Walmart. It never seemed to hold a charge. The battery life got shorter and shorter as time went on. One day the tablet shut down and would never except a charge again. We called Walmart over and over again for weeks. Finally when I got talked to someone 01/26/2016 approximately 3pm, they told me to bring it in with the receipt and they would replace it. After driving from north philly to south philly in the snow in heavy traffic. I was told they wouldn't honor the one year warranty that we was told the tablet had when we purchased it. I like to know if RCA would replace my tablet or refund my money. Thank you Mr. And Mrs. Scott. Please call 2157586710.
On one channel audio is set on Spanish, the others in English display says Spanish only on one channel what gives?.
I purchased a RCA 50" TV on November 7, 2014 for my fiance for a Christmas present. At Christmas time we were looking for a house and we decided to leave the TV unopened so that it would stay safely wrapped and new in its box until we found a new home. We moved to our current address on June 15, 2015. We unwrapped the TV, set it up in it's new home only to find that it was defective. I called the number on the owners manual, they sent a technician out and he said the damage was not repairable. He said RCA would not do anything because the TV was not opened and found damaged at the time of purchase. We called the Kmart where I purchased the TV and they would not honor the 12 month warranty either I am very disappointed that I spent over $400 on the TV and now we have to buy another one with no compensation for the damaged one.
What direction should I point my RCA ANT751 Durable Compact Outdoor Antenna which I have mounted in my attic? Also, should I have put the antenna outside? The reviews on Amazon indicated it would work just as well indoors, but I have poor reception even though i am in a city Greenville, SC 29605.
Still waiting on a product since March. Please call me at 347-702-2328 or email me at, firstname.lastname@example.org Thank You, My name is, Frank Alicea .
I have been trying since January to get my pro ten tablet replaced no one seems to be able to answer emails or phone calls when I finally get something done your repair department sent me the wrong tablet I finally got someone on the phone and was rokd it would be corrected and they would send the correct tablet that was February 12 nothing has shown up and I can not get an email answered or a human being on the phone tired of it I will be trying to find corporate if not fixed in three days Trina Dumas 850-890-0115.
Can you please send me a voucher for a new tablet. Not asking for much just stand behind your product. I have went threw your Customer service, after calling over 30 times. Promised ten days new one would be here it took lots of emails. And 36 days later got it three HOURS LATER WENT Back LIKE 1st one. Now they say will send another replacement Please just sent me $120. 00 and I will send you your two bad tablets and a copy of the receipt from new one. I do not trust getting another RCA, but this is bad business.
I got a table three weeks went black. Walmart not take back after 15 days in touch with your Customer service Called 30 times in one day all I got was. Sorry we can not help you at this time call again they said a new one here in ten days. After promise after email etc. 36. Days got different one. After three HOURS IT WENT OUT. BLACK Just like the first one back to customer service, all they keep saying is we can send replacement. i am so frustrated and ticked off i cannot believe rca would do this. i am paying for internet i can not use for a tablet i cannot use so going on four months I ask for a voucher or $120. 00 that it costs at Walmart, but they won't budge kept hanging on every day thinking it would come. Now really do not you think this is a horrible way to treat your customers. I checked online after the first one went out and EVERYONE SAID THE SAME. THEY GO BLACK. NO GOOD. BUT YOU ALL HAVE THE MONEY AND I HAVE 2? Of these no good tablets.
I have a RCA 10. one Tablet 16GB Quad Core I got it on the 19, 2015 of February and when I went to turn in back on after using it. It wouldn't come turn on on March 22nd, 2015. I need to know what I need to do to get a refund or another tablet. Thank you.
Brand New Pro10 EDITION TABLET WITH KEYBOARD FOLIO. I received as a Christmas Gift 2014. It has frozen up and will not do anything as of 3/22/2015. Not even turn on. I WAS TOLD THAT IS WAS PURCHASED AT A WALMART, and that I can not take it back to them. So what am I to do? I AM 76 YEARS YOUNG, and trust me the computer has not been over used. Hopefully some one can do something. I know it was not cheap. It is a RCA Pro ten Edition Thank You in advance for any help you may give. Catherine R. Hutson (phone) 850-635-1831.
I just purchased Ri383 Gyro Speaker. This unit did not come with a adapter cord for plug in. My complaint is when I use my ipod it runs power and does not remain charged because is powered by batteries. I would like to request a replacement adapter cord.
I purchased a RCA Tablet from Wal-Mart.com, the device has died. I have purchased a new charger and device is still not powering on. I took it to be checked at a electronics store and they could not figure out why it was not powering on. I paid $143 for this device and now it is not usable and Wal-Mart advises the return period has expired. I NEED A RESOLUTION TO THIS ISSUE, AS THIS DEVICE IS TOTALLY DEAD.
i has try to called about a 10" tablet i got it for a Christmas gife i can not get to tall to a person how do i send it back for another one it just quilt working it only over two month old i have try for a week and the store won't take it back called me 30407225057
Good luck they said ten days did not get for 36 days after three hrs it went black. Their tablets are junk.
I have a RCA Streaming device and I just got Comcast WI-FI and the guy from Nexflix think RCA need to upgrade my device so that I can go online. Because now I can not get the RCA device to go online. When I had Clear I had no problem, but now that I have a faster internet it won't go online. Please help.
All I received was a message to go to webpage for customer support was a dead end. I filed a claim on a 10inch tablet and I need a new one to replace the faulty one purchased as a Christmas gift. I purchased the insurance on this product too.
I do not know what that means, My MP3 player stopped working since I have not used it for several months. What can I do now?
My mp3 player stopped working. How do i start it again? I have a bunch of my music in there and now it does not work.
I have a home theater, and when in use is overheated and begins to issue a smell of carbon dioxide. what I need to change or give me back the cost.
I await your prompt response, or if I do not receive any notification departs mde you'll have to file a lawsuit against your company.
att. jose alvarez.
my email is. email@example.com
CD player RCA RP3013E. How do I restart the cd in the middle with out going back to the 1st of the cd?
I don´t know where in NYC I can purchase a replacement part for a RCA Boom Box model # RCD330A
NYC. address to get a lens replacement for a RCA Boom Box model #RCD330A (Telephone #?) in New York City USA
None of of the codes work for my rca universal remote for my memoerx dvd player. What should i do?
I have antenna tv. Suddenly about two weeks ago, I could no longer access all the channels. I can only get ABC, the CW and PBS. What happened? Before then I could get the channels above as well as CBS, NBC, Antenna TV and more? My name is Vickie Patterson and my email address is firstname.lastname@example.org and my phone number is 980-333-9468. I look forward to hearing from you soon.
I have an RCA television manufactured in 2004. I called the out-of-date customer support number (from the RCA website) for televisions made during this period. I need help manually unlocking a FPA lock from my television without a remote. Is my TV now useless?