Hi, I had a POF profile, but deleted it and forgot to tell PayPal to stop the reoccurring payment so on January 27, 2016 they sent you a payment. I am writing to request the payment be please be reversed. The details are as follows:My Name is: Brenda Lee My POF User Name was: ASweetBThe amount of the charge was: $57. 63It was paid through my RBC account: 04982-50884 on January 28, 2016Via Paypal item : PP -004-549-685-796 on January 27, 2016In case you require it my telephone number is (705) 692-7635Thank you for your attention to this matter and for your anticipated cooperation. Ms. Brenda Lee .
Dear Plenty of Fish
I would like to put in a complaint as I have now sent several emails regarding my inability to access my POF account without any response. I joined very recently and I had started having some lovely conversations with a few men and one in particular. The next morning I went to access my account and was presented with a constant message saying 'wrong email, database doesn't recognise my name , etc). So I sent you an email as suggested. And later I tried to re-register which seemed to happen after having to repeat all the steps as I lost my original profile etc. And bang it disappeared again and again I sent an email and another one later as you have never responded. I feel very disappointed as a friend recommended your site and I am a genuine woman.
Hello, my name is Paul J Burkhardt username PJB555. I seem to be having trouble logging into my Plenty of Fish account. Please let me know what I must do to correct this problem. I can not imagine that I did something wrong, I have not been rude. I have read your terms of service and can not find anything that I have done that would be in violation of any of your policies. I ran a computer cleaner that may have removed a cookie from you, but I can not tell for sure. Please assist me with this situation. Thank You
Paul J Burkhardt
My username SunFunAdventure has been my username for many years and I have always used email@example.com
Until about an hour ago my email address and login password has been comprimised. My password and firstname.lastname@example.org is no longer recognized by POF. Please reinstate my email address: email@example.com and I can change my password. Hello again, a guy friend of mine said my SunFunAdventurer account has been comprised by a user from Aberdeen Maryland saying she is a teacher no children does not drive. My interests are the same, but some of about me has been altered. Looking forward to hearing back from you, Linda.
Everytime i make my account. After a few hours it signes me out and will not sign me back in. It links me to indicate a password change and then when i put my email address in, it tells me that that email is not linked to any pof account. DESPITE the fact that i have a welcome to pof email TO that address please help me.
I am 70 years old. I had my account compromised a while back by a visitor who was staying in my computer room as my daughters guest. He tried to access any and all sex and dating sites he could which crashed my computer and I had to replace it. However from then on there were certain people I could not contact because it said that my profile had searched for people for sex. I am NOT interested in the sexual part of any relationship. But I cannot keep up my friends who I have established over the years if I change my profile. I will lose them. I am interested in being an upgraded member only if I can get that stigma removed. Is there anyway to do this?.
Yes my use name is teddyhove1985 and I was writing cause honestly I made a mistake on Purchase Y'all membership I drop my phone on the ground and my button accepted the membership. Is there anyway I can get my money back on to my debit card a refund please. My name is Robert Hampton . How long do it take for the refund to hit the card.
My reason for contacting you is that i can, t get any responce when i go to loge in. Or when i give you my only e mail address i belive some one has hacked my profile and account with you i have only the one email address it is, , firstname.lastname@example.org, , can you find out what the problem is. I can, t message or read my messages to a dear lady i have come to known thank you Alan Leavitt . P. S please reply with answer or has my profile been deleted by you and reasons.
Pof i have been useing your site for four yrs how and today December 28 i got a message from a dear lady friend i go to log in and can, t. It appears pof has no record of my account my email is not vailed by your site and i have had the same email address for five yrs i did not up grade my accont. Reason pof is a free site can you correst this matter for me please. Thank yo alan. Leavitt.
Hi, I am unable to access my account. I was able, however, to make three or more profiles. I can not delete any of those because I can not log in. The last one I made up was Oceangirl154. I get an error message stating that my email address in not recognized, but it's the only one I use for Plenty of Fish. I have written probably three or more letters to you since September 2015. I would really appreciate it if someone could fix this for me. I really enjoyed your dating site when I was able to use it as I found a couple of friends. Please help me with this. Also I have your email address in my contact list and also have gone into spam and straightened that mess out. Thanks, Connie.
Hello, My username is GenuinelyTrue15 and I am not an upgraded member. A patron has told me that clients are allowed to write comments on my profile without me being able to see them. Is this true because I was informed there are comments that do not reflect who I am. How do I get these removed and also put a block on future comments?.
I have been off this wed site for over a year, There was a bunch of weirdo's and crazy people. I hated it I have tried several times to unsubscribe and Delete my subscription. POF made it real easy to try the site out and almost impossible to delete it. This site has caused me mental stress and I have retained a Attorney who is looking into it now.
I am dating someone from POF and we both hid our accounts, but continue to get emails from people. I find it very distracting if I hide my account and he hides it why do we still keep getting action when we are hidden. I do not want to delete the account in case we do not work out. Please advise on why this happens.
I was online this evening and corresponding via email on the POF website under my user ID I briefly walked away and when I returned to my tablet, all the email correspondence was gone along with my favorites other messages sent to POF users, my pictures for my profile along with the entire profile we're all gone. I logged out and try to log back in and the site informed me the pop up message that my password was incorrect. I restarted the tablet and repeated the same process and it failed again. I uninstalled and reinstall the POF app on my tablet and attempted login again and it failedI created a quick temporary new account with new password and once established I was not able to access that link either. Please advise what next step should be taken to resolve the problem or inform me if it was a problem on your end. Thank you, DianeUsername: ladydi41967New temp Username: ladydi19674.
I joined Plenty of Fish in July 2015. I decided it wasn't for me so I tried to log back into my account to delete my membership as I did not want to renew, but it would not allow me to do this and I have unfortunately been charged for another four months membership which I do not want. Money has been taken from my bank account and I cannot cancel my membership as it will not accept my log in details. Please could you help me as I do not want any more money to be taken from my account. Thank you.
I paid for a membership last night for 12 months at 7. 99 a month. I received an email saying i was charged the entire year instead of for one month. The 977 number i called is no longer in service. Can you email me at Jonpoloski@gmail.com please. Thank you.
I am unable to log into my POF account. It won't accept my user name and password. I think it may have been hacked. The other day I got an E-mail message saying that an unrecognizable device had been used to log into my account. T hen when I tried to log in it wouldn't let me. It won't even let me change my password because it says it does 't recognize my E-mail. Please help me fix this problem. I have been unable to reach POF by phone. My E-mail is email@example.com My user name is wishlist2 and password is trisha1Thank you, Pat Rogers .
My account is still being charged after a year after I have deleted my profile. I DEMAND I be refunded for the last two charges of $38. 70 form July 27th ad October 26th, and my information be removed from your databases. My phone number is (916) 320-7040. Thank you.
I deleted my profile over a year ago and I am still being charged for your services. I have been charged $38. 70 on July 27th and again more recently on October 26th. I demand that my account be refunded for those two months and my account information be deleted. Thank you.
I was set up on POF by a group of users as I believe with malicious intent and I require a phone call. I am based in Ireland and would appreciate if you could contact me. I can provide the usernames involved and hope that you will be able to trace these to IP addresses. My telephone number is 00353 (0)89 4423699. Thank you. My name is Breda Curran and my username is LadyGoGo2016. It is a long story, but I will explain all to you when you telephone me.
To Whom It May Concern, My Mobile Number is 416 568 3594. My Username on POF is gillie401My POF Profile page has been hacked into, my password has been removed as well as my email attached to POF. The photo's on my POF page has been removed and in place are photo's of another person, the description on my profile page remain intact. I'm a Paid Membership of POF. I demand that you investigate this immediately, I want my profile page deleted as soon as possible, my personal information can be compromised As well, I request a full refund of $40 taken from my credit card Sept. one 2015. I've contacted my credit card provider to dispute the charge, the dispute has been submitted Nov. one 2015Your prompt response would be greatly appreciated.
My site was working until I went to Europe. I returned to the US on Sunday, but it still won't work. It won't accept my password and then when I try to reset it it says my email is not recognized. I have tried to delete my account and then do a new one with a different email, but that doesn't work either. My email is firstname.lastname@example.org, my user name is pam unplugged, my phone number is 574-8767806. It won't upload a pic to the field below.
Dear Plenty of Fish, I see my deceased ex wife still has an ad on Plenty of Fish. She passed away over two years ago at Dupuyer, Montana. Her name was Pat Schilla, or Pat Freer, and or her maiden name was Pat Daly, and her P. O. F. Identification is Lucky Irish 483. Please feel free to call The Pondera County Courthouse in Conrad, Montana, if you wish to verify the fact she passed away some time ago.
The 977 number is no longing service and they do not answer the other number. This company is a scam. I deleted my profile over a month ago, but I'm still receiving emails from them saying people are interested in meeting me and monthly top profile pics. Nowhere on their email does it have a phone number to call customer service and you can not opt out of the emails without a user name and password. Witch I no longer have. If my profile has been completely deleted as they claim why am I still receiving email profiles. This company should be fined or shut down for non compliance.
Please for the love of god contact me. i am seriously going crazy trying to reach you. i am based in Australia my email is email@example.com but i am no longer receiving any e mail from pof.. and it is not my settings. or in junk. or in archive, 2 weeks now. it should not be so hard to reach you, :(
I have a situation where there is a fake account of mine I'm being accused of having an account. I have never made an account I am trying to find out when this account was setup and any other information you can give. I am military so this is a very serious situation I am married and I believe my wife is the one that made the account I need anything that can prove my innocence. Thank you
My profile is still on Plenty of Fish even after I have deleted it many years ago. I am a business person I cannot afford to have this account exposed. I need this account deleted. Please Delete. Username: happyeyes. Email Address is not recognized on Plenty of Fish, but here it is: firstname.lastname@example.org This page is not letting me post the pic your require.
I used the reset link to rest my password for my account here is my username bjmclovin03, every time I try to put my e-mail address it says it did not recognize it or its in the system please help me please let me know and what is Yals customer service phone number.
Helloi have set up a account with yourself and paid the money afet only 24 hours all my details have gone. And my email address to re set my password is not recognized i can not afford to pay money out for this to happen and i have sent email with no come back i am very upset and angry.
I have just sent the creator a msg thru POF but unsure if it will get read. My husband was also on this and is now stalking me and abusing me. I am really scared and need to be deleted urgently. U unfortunately don't give an option to delete. I tried hiding my profile but it did not work. Please please delete me know as I'm unsure what he will do next. My username is AJay72 and his is Davejavoo. Thank u for your prompt attention to this matter.
Judy Palumbo got me and my new boyfriend kicked off of POF. She was mad at him because she used him for an expensive meal and then insulted him because he was "too short" and he Told her that he was depressed and she made it worse. Then for spite she got me kicked off as well. I didn't do anything wrong and never would. Thank you Suzii
I need help finding a message. This sent me her number I just hadn't had time to do anything with it. She said she was going to delete her account and she did already before I could call or write her. Please help I. Holden29.
My pof account has been hacked into my my password and email have been changed and very cruel and nasty thongs are being sent out off my profile .please if you could delete my account completely.
I've already deleted my account and I'm not going to sign back. You are being notified to stop sending email. If this matter is not resolved in a reasonable time period, I will be forced to pursue legal action. Thank you for your time. John
The guy tdb86brown is messaging me about wanting to have sex with my 12 year old daughter n telling me what he will do to her. He also says he has a 10 daughter n he does it to her. I'm new on here and I'm bout to blast this guy on the news in Alabama so I would appreciate some help. Thanks
I was a user of the pof free site about six months or so ago and have since deleted my account my user name would have been nightowlgirl1994 or nightowlgirl94 the second one I think is right one well anyway I was wondering if there was anyway to retrieve the sent and reserved messages from September 2014 through the time that my account was deleted please email me back at email@example.com I have also emailed you at PR@pof.com with this same question hope to hear back from you
I was talking to a gentleman on your site justwanna1 from Indian Head and did hit a wrong button and it did delete our conversation and his profile.Could his profile please be put back on the site so I can contact him and we can continue our conversation. Thank you
Can't log in using my gmail account, think someone has hacked both accounts. Contact me at firstname.lastname@example.org, I would like my account to be deleted from POF. Thanks
It appears as though my account has been compromised or hacked. I was talking to a gentleman. Gave him my number this a. M. He phoned me to tell me that my profile is "different"- contains all my wording,, but has different pictures. I also can not access my account and POF doesn't recognize the one and only email address I have. Please delete my account- i. E. Bailabelle with access code of HuntWood5.