Pampers Customer Service Support Information

+1-800-726-7377    call by skype, if installed299 East Sixth Street, Cincinnati, Ohio 45202, United States.copyright.im@pg.com   Click to Gmailwww.pampers.com

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More Customer Service Information

The customers are flourished with authentic assistance and prescribes to interact through the following given numbers:
For United States Customers:

For Canadian Customers:
  • Customer Care Service: Call 1-800-726-7377
  • Timing: 8:00AM - 8:00PM EST Monday - Friday

For Chile Customers:
  • Customer Care Service: Call (800) 222-972
  • Timing: 9:00AM -7:30PM CST Lunes

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Pampers User Queries

Customer care female
Zandile ShabalalaNov 11, 2016

I bought the Pampers premium care midi 80s size3 at checkers hyper the product is not good quality it snapping at the side band therefore cannot fasten them together.

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Customer care female
KrithikaSep 22, 2015

The Pampers pant style Medium size diaper which i bought from nearby shop is not absorbing and there is rashes on baby skin which usually does not happen with Pampers. I have a doubt whether fake Pampers is circulated? So give guidelines as how to know the pamper we buy is original one.

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Customer care female
Ana DelgadoAug 21, 2015

I'm very very unhappy with the easy up training diapers due to the fact that the last two boxes Ive purchases about 15 diapers in each box has ripped open from the side they didn't have enough glue and I had to throw away and wasn't able to use it ??.

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Pampers Customer Service Care Phone Number 231922
PayalJul 08, 2015

Pamper diaper is spilling. I bought papmers diaper for my baby two days back. But urine and potty is coming out of it. It is of no use, even after wearing diaper, bed is getting wet.

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Pampers Customer Service Care Phone Number 228742
DeepthiMay 23, 2015

We are seeing duplicate diapers in your product please find it and solve it. It damages your brand name I am attaching pictures of it.

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Customer care male
NadeemaMar 24, 2015

Good dayMy sisters son is on Pampers for a year now, he is 14 months old. All of a sudden the gel of his dryper breaks open after one urination, we have never had this kind of issue because it seems to be the full pack that has this issue, now we have to spend extra money for other dupers(which is not fair and definitely not cheap, and this is totally unacceptable. I would like to get a response from your head office ASAP, or I am taking this matter further. Best regardsNadeema Abrahams.

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Customer care female
ClaudineFeb 19, 2015

Hi, I've used the wetwipes that is for newborn babies and I'm very unsattisfied with it, its very fiber, it stuck all around my son's area after wiping, it should not state for newborn babies.

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Customer care male
RajeshFeb 03, 2015

I am using Pampers around 6months for my baby, but Last Week i purchased Pampers dry small size 46 pieces packs in Chennai (India), but all the pieces are getting wet in one urinal time (with in 30 minutes). So kindly take my complaint and reply me. RegardsRajesh. S 919094070870.

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Customer care male
GaganFeb 01, 2015

I buy Pampers diaper. Frst its works only 2-3 hours. 2nd aft wear this diaper my baby get rash. It is really very bad experience with diaper. So please cal me on 9779416000.

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Customer care male
Mayur KaseraJan 28, 2015

Call didn't connected. I have very disappointed to buy diapers of pamper, its expire in only 2-3 hour of wearing. Not able to soak more than 2-3 toilets of the baby. What is this,, but another diapers giving best performance than it, i want to you to give full attention on this problem.

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Customer care male
Brijesh MishraJan 28, 2015

Dear this is information i purchased pamper active baby 62pic, but product quality is not good and i am not satisfied with this sir please call 9910319597.

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Pampers Customer Service Care Phone Number 214336
ShuaibJan 24, 2015

To whome it may concernThe Pampers active I purchased has a problem with the resealable seal as it do not stick to each other on the one side of the napkin. Please advise how I may obtain a replacement for defected Pampers active. Thanking you in advanceShuaib.

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Customer care female
LizzelleJan 05, 2015

We brought a jumbo bag of active baby Pampers at our local checkers, but as soon as it is being moist the interior is al over the place please contact me on 0848034234 kind regards miss meiring

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Customer care female
AnneleneJan 05, 2015

Hi I'm very unhappy with the Pampers wet wipes and nappies, its totally disgusting, I always buy the pack of 94 newbaby dry the two dry zone and it says on da packaging that its soft like cotton and its not it has dt seeds dt very pokey And 2ndly it says upto 12 hours, but I gota change da baby every 1hour cs da nappie is giving out a funny smell, and a broken needle was in her nappy thank god I always feel the nappy before using it on my child, and what made me more disgusted is when I opened the wet wipes this morning a lice was wrapped in the wet wipe how do url pack products like this? And lie that its upto 12hours? When its just up2 an hour, if I do not get help with this I'm going to take this up Thanks Annelene

Reply
Pampers Customer Service Care Phone Number 210497
Gina ManolisDec 28, 2014

Dear Pampers, I have 15 month old twin girls and have used Pampers since they were born. I have always been happy with the products we used. I recently bought size four Cruisers and Extra Protection Baby Dry. I have had an instance with both types where the diaper ripped open during the night and all of the gel balls fell out in their pajamas. Please see attached photos. I am concerned about the content of the gel and if it is toxic to their skin and if it gets accidentally ingested. Please advise as to why this is happening.

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Customer care female
JessicaDec 08, 2014

I would just like to talk to Pampers customer service. I do not have the time for the promotional cruise stuff. I have a little one at to take care off. When I do say that I do not need the cruise I am hung up on.

Reply
Customer care female
KarenDec 03, 2014

I've been having problem's with the flaps on the front of the diaper's to get it to expand so that you can pull the velcro tab over to keep it fasten. The rep I spoke with was very nice. She told me to keep the bad diapers and they would send an envelope to return them so they could take a look at them and find out why they would be doing that and be able to fix the problem. The rep was very nice and considerate. Thank you so much for your time in this matter and thank you again Megan.

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Customer care female
Tersia NelsonNov 30, 2014

I am very upset with the quality of Pampers nappies these days I've got a lot of the nappies with no strips or when you put it on the strap goes loose.

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Customer care female
Ellen MekgoeJun 22, 2014

Dear pampers, I bought my pampers while expecting my new born baby and i bought what i thought is the best,which is pampers gold with white packs three of them and pampers baby wipes. Now after i gave birth i used them it was a shame to me in a month. I use two packets my baby got red rushes where by i ended up in a clinic thinking maybe they will help it burn her private part and bums. I discontinue them, but still using the wipes and still the pampers sensitive they give her rushes too and i am left with some two sealed packet. I am not happy because i bought three packet of nappies to save only to find its a bad thing for her. Its me an unhappy customer i bought that in dischem, I am not happy at all i hope you will respond to this. Thanks.

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Customer care female
Pampers Active 4Sep 02, 2013

Ive bought pampers active on the 25th of August 2013 from a well known baby shop, unfornately the nappies are of no use as it is torn and the gel pours out. arika.smit@gmail.com

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