Ourtime.com Customer Service Phone Number

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Ourtime.com


Ourtime.com is a popular dating website, specially for the persons who are 50+ and their marital status is single or unmarried. This website honors the freedom for -
Man seeking woman,
Woman seeking man,
Man seeking man,
Woman seeking woman.
Here one can meet others who are still single and looking for a partner. Creating a dating profile is free of cost (Free Signup). To become a user of this interesting website, one has to provide personal information and photos. To make impressive profile it is necessary to clear a personality test.

Tag line of this platform is "Meet 50+ Singles in Under 2 Minutes".

Ourtime.com is US based, suitable for 50+ singles (unmarried) looking for the partners for dating, friendship and marriage. Auxiliary website of OurTime.com are seniorpeopleMeet.com and seniorsmeet.com operated by People Media, Incorporation. If your are still single and looking for a partner to share your life or to fill your desires, you must go through these websites. People are suggested to read the terms and conditions, privacy policy of the website before use.

Ourtime.com Address


The address of Ourtime.com is PO Box 12647 Dallas, Texas, USA.

Ourtime.com Email Address


The email address of Ourtime.com is customercare@peoplemedia.com.

Ourtime.com Website


The Website of Ourtime.com is www.ourtime.com.

The postal and official address, email address and phone number (helpline) of Ourtime.com Service Center and Ourtime.com customer service number is given below. The helpline of Ourtime.com customer service number may or may not be toll free.
Ourtime.com Phone Number Customer Service
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Ourtime.com Customer Service Number Complaints and Reviews

Betsy Carballo Customer Phone Number
Ms. Betsy Carballo SaysJul 23, 2015

I recently signed up for OurTime at a cost of $80. Today I did a key word search using the word "cultures" and discovered that you have 40 members with exactly the same profile, but with different pictures and locations. Either you guys are scamming users by filling out your membership with bogus members or you are not policing your site to find scammers. I am CERTAIN that, if I look, I'll find many more like this. I have printed out a copy of these copied profiles in case they are subsequently removed. At the end of the day, you are advertising that you have a certain number of potential matches, many of whom who are not even real people. This has left a bad taste in my mouth and I would ask you for a refund. Sincerely yours, Betsy Carballo . PS why do I need to post a photo in order to file a complaint? Ridiculous.

Laurie Versace Customer Phone Number
Ms. Laurie Versace SaysJun 30, 2015

I canceled my subscription a month ago and was just charged $ 29.99. I cannot get through on the toll free number and emails are returned as undeliverable. My next step will be the BBBB.

Karen Ives Customer Phone Number
Ms. Karen Ives SaysJun 08, 2015

Signed up for a month of service and somehow I was charged for the wrong package. Please change it for one month or I will have my bank stop payment to you. Credit my account for the approx. 110. 00 and only charge me for 29. 99 package.

Debra Epler Customer Phone Number
Ms. Debra Epler SaysMay 16, 2015

On May 15th at approximately 850 pm I renewed my membership to our time. I didn't notice that the renewal would be for six months instead of one month until it came up that my renewal was done for six months, which I do not want. I only wanted to renew for one month. So now my card is charge $111. 93 instead of $33. 95 for one month. Please cancel the six months Thank youDebra Epler Wazubi.

Tom Walker Customer Phone Number
Mr. Tom Walker SaysApr 24, 2015

My credit card has been charged for automatic renewal. I did not have it set to do that. I was quite apprehensive about using a on line dating site so I wanted to try it for only a month. Please contact me or credit my account. I will be contacting the cc company today to put the issue on the record. I wish to withdraw from Ourtime. I do not find it useful for me. PS: RE: The photo requirement: I Get a error message saying file not found. The file is a good fill with a proper address., Your software would not upload my photo. It is the same as used on my profileTW.

Ourtime.com Phone Number Customer Care
Leslie Customer Phone Number
Ms. Leslie SaysApr 03, 2015

Hi, Here is a copy of my account. I didn't authorize the upgrade charge on April 2nd. My original subscription is not up until Aug 2015. I wouldn't knowingly pay for another six months until August if I plan to renew. Please issue my credit card credit for the renewal of $80. 96. Thank you Leslie Renewal $0. 00 Paid - No Renewal April two, 2015 Request To Restart Automatic Renewal $0. 00 Paid - Renewal April two, 2015 - February six, 2016 Upgrade With Credit Card six month/6 month renewal With Profile Highlight, Message Highlight and MRC Bundle $80. 96 Paid - Renewal February 14, 2015 Request Remove Automatic Renewal $0. 00 Paid - No Renewal February six, 2015 - August six, 2015 Upgrade With Credit Card Processing Fee six month/6 month renewal With Profile Highlight, Message.

Martina Hava Customer Phone Number
Ms. Martina Hava SaysMar 13, 2015

I was denied a refund because it is against your policy. I did NOT ask for renewal of my subscription nor I initialized it. It had to be a glitch in the your system or a programming error. Not even your supervisor wanted to help me with a charge that I did not wish to have. I consider that a FRAUD committed by Match and OurTime. It may also be a programming issue on your site. I was very careful NOT to click on your popup, but "X" out of there. Only when I click on your note on my personal email that I got an email, it would go straight to the OurTime email and bypass the popup. I feel cheated and ripped off. This is NOT the way to conduct a business.

Customer care female
Ms. Alana Robnett SaysFeb 01, 2015

It is of the utmost importance that I am called by someone in a high standing position. I have a dispute in 're of your billing dept. You have ripped me off of $111, you have stolen my money...and I want it back. I had no intention on paying for usage of your site for 6 months. I did want to subscribe for a month, but that was all. If you fail to make your bad...right, I have no problem in contacting the Better Business Bureau. All I am asking is for me to be billed $29.99 for 1 month. I will be disputing this further with my credit card company, at their request, and to contact my attorney for information as to the direction to go if this is not taken care of. I am not threatening anyone, but merely defending my rights as a consumer.

Customer care male
Mr. Esther Garcia O'Hare SaysJan 12, 2015

I canceled my subscription in November 2014. I continue to receive email from your site indicating that I have messages & Flirts. My question is: Why? Is my profile still on your site, and if so, why? Is that not misrepresentation? Please permanently delete my profile from your site.

Customer care male
Mr. Donna SaysJan 08, 2015

I would like a refund for the remaining time that i DO NOT want to be a *member*. I only wanted to sign up for one month and was charged instead for $100! Attempted to phone Customer Service and the line was closed. Will try again first thing in the morning !

Customer care female
Ms. Barbara Dean SaysDec 29, 2014

Were Closed I And i have a HUGE problem You guys are mixing up the profiles and crossing the wires Guys are calling me and asking me if if I am a woman or man because now it says my name is Ronald And they are" looking for a woman They do not swing both ways" Good luck" You all have done so much damage There are @ gentlemen that i really wanted to meet BUT now I will probably never hear from them I want a total refund OR the next 6moths free.

Customer care female
Ms. Leslie Melcher SaysDec 28, 2014

I want to sign up for just one month and was charged $84 . It was supposed to be a little over $22. Please refund my payment to my credit card. Not sure I want to be a part of this.

Customer care female
Ms. sylvia tomlin SaysDec 28, 2014

I want to cancel out of ourtime. Com but could not find the my account they told me to click on on any of the pages, Please advise as soon as possible on how to delete my profile from this website.

Customer care male
Mr. Patrick Deluca SaysDec 28, 2014

I continuously receive a message at the bottom of my emails from your website, that says that I must update my credit card info because my card expires in February of 2015 even though my membership is paid up until April of 2015. The message says that I must do that in order to answer my messages even though I am paid up for months in advance. When I try to access customer service I am told that I must activate 3rd party cookies to be able to do that. What is a third party cookie and why didn't I need to do that to pay for my membership in advance. Please straighten out your book keeping.

Customer care female
Ms. Jan Wilson Sandy SaysDec 27, 2014

I am trying to change my password. Simple you would think. However when I get to the credit card info it does not take it as correct My bank changed the last four numbers a while back and I notified them. I only have two cards and neither will work. And of course they are closed until next Monday eight to five central time. I am sure most people on dating sites have jobs during those hours. BIG HELP.

Customer care female
Ms. Arlene Orth SaysDec 27, 2014

I can not write a complaint since you do not have my proper email address and I have held on by phone for over a 1/2 hour and no one picks up. I wanted to get into your site and I can not because it says my information does not exist. Is this a scam? Please call me on my home phone at 561-653-1810. You should have my email address as Prof1947@aol.com.

Customer care female
Ms. Susan SaysDec 26, 2014

I have no idea how I started to receive emails from Ourtime. Then I spent two days trying to unsubscribe. No luck so far. What in the world is this crazy business. Get me off the list.

Customer care male
Mr. Vic SaysDec 23, 2014

Trying to access my account. I do not have the credit card any longer. No options available without knowing what credit card available. It would be nice if you posted your tech support phone number on the web site.

Customer care male
Mr. Lee Vanderwende SaysDec 22, 2014

Purchased one months service on 12/17/2014. Entry to site and my page no problem until yesterday. Now, every time I go to enter, I'm kicked to a page to purchase a membership. I can not get past this page after checking and double checking both my name and password. Would like to accesses my account as that my months service is NOT up. If you expect me to extend my present membership when it is due, this is NOT THE WAY to encourage that. Please correct this problem AND extend my months membership by at least the two days I have been unable to access it. Thanks You.

Customer care female
Ms. Lisa Mentzer SaysDec 22, 2014

I do not want to renew my membership for another month. I want to cancel my membership as of 20th of December, but i see my account has already been charged. I need to take some time off from using the website. Can you reverse the charged and cancel my membership. My phone number 4846866499.

Customer care male
Mr. Carole Day SaysDec 22, 2014

my email is not working at this time but I would like someone to call me back at 830 515 9676. Our time took my money but yet I have no options on the program no not able to chat not able to see any messages its it's been very ridiculous that you take the money but yet there is no good customer service help on the weekends when it's probably most needed would appreciate a call back in a refund as soon as possible otherwise I may have to go to the Better Business Bureau thank you.

Customer care female
Ms. Laura SaysDec 21, 2014

I need you to address my concerns in my original email. User: barrbrett in Citrus Heights is letting his brother impersonate him on this site. He should be kicked off the site He is letting his brother impersonate him on Ourtime.com. This is evil and completely disrespectful to all women.

Customer care female
Ms. Eden Muhlbacher SaysDec 20, 2014

Please remove Twinkle Deals.com in your website or in Ourtime.com web site. Twinkle Deals is a scum, a ripped off, bad reputation company. I ordered from Twinkle because it's being advertise in Ourtime.com web. I didn't read first all the bad reviews. No good reviews. You won't get all your orders or items that you paid for and ordered plus what they show in the website is not the actual item as you received your order. The items in the web site looks great, but in reality it looks awful, poor quality doesn't even looks nice. It looked like some lousy seamstress just tried imitate the item in the web site, but looks bad. Plus they pretend they response to your complaints, but it's all bolonies, not reliable, not accurate and in the end no resolution. It's a ridiculous company. Thank you. My name is Eden.

Customer care male
Mr. Joey Osburn SaysDec 19, 2014

My account has been hacked into. Sending out several hundred emails in last two days with flirts to other members. Fix it or i'm gone.

Customer care female
Ms. Christina Perez SaysDec 18, 2014

I have tried so many times to get connected with your site, but no service and no connection please help me the Holidays are coming and l would like to be with a very nice gentleman please tell me with you would like me to do please, My age is 66 and my birthday is Nov. 17, 1948 my zip code is 60565. You may reach me at 773-668-2683. Thank you very much and Have a HAPPY HOLIDAY, I heard from someone very soon.

Customer care female
Ms. Berna Wilsonj SaysDec 14, 2014

Your system in error renewed my subscription. I had chosen to not
renew as was charged 72. 96 There needs to be a refund please. At this time I do not wish to have our time. Please call
and email me 360-223-1894 as soon as possible. Thank you B Wilson.

Customer care female
Ms. Caron Dollar SaysDec 10, 2014

I hired someone off of your website to write a profile for me. It cost me approximately 30$ and I never got it. Can you please give me an answer? I would like to file a claim. Thank you.

Customer care female
Ms. Tamra Dowdy SaysDec 10, 2014

I cancelled membership in June, but my credit card was charged again today. The same thing happened to the man i married from your site. He was also charged several months ago, even though we both cancelled your service after meeting. Please. Immediately reverse the cc charges.

Customer care female
Ms. Joan Breuer SaysDec 08, 2014

I received an email on OurTime. When I clicked on the image, instead of seeing words of the email, I got an advertisement for OurTime. I tried it several times, and still got the same errors. Please help. Thank you.

Customer care female
Ms. Lora SaysDec 07, 2014

you are charged incidentally for 2month, can you, please give me refund for January, my name on site coolsoulmate1958