Ourtime.com Customer Service Phone Number

1-866-727-8920

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Ourtime.com


Ourtime.com is a popular dating website, specially for the persons who are 50+ and their marital status is single or unmarried. This website honors the freedom for -
Man seeking woman,
Woman seeking man,
Man seeking man,
Woman seeking woman.
Here one can meet others who are still single and looking for a partner. Creating a dating profile is free of cost (Free Signup). To become a user of this interesting website, one has to provide personal information and photos. To make impressive profile it is necessary to clear a personality test.

Tag line of this platform is "Meet 50+ Singles in Under 2 Minutes".

Ourtime.com is US based, suitable for 50+ singles (unmarried) looking for the partners for dating, friendship and marriage. Auxiliary website of OurTime.com are seniorpeopleMeet.com and seniorsmeet.com operated by People Media, Incorporation. If your are still single and looking for a partner to share your life or to fill your desires, you must go through these websites. People are suggested to read the terms and conditions, privacy policy of the website before use.

Ourtime.com Address


The address of Ourtime.com is PO Box 12647 Dallas, Texas, USA.

Ourtime.com Email Address


The email address of Ourtime.com is customercare@peoplemedia.com.

Ourtime.com Website


The Website of Ourtime.com is www.ourtime.com.

The postal and official address, email address and phone number (helpline) of Ourtime.com Service Center and Ourtime.com customer service number is given below. The helpline of Ourtime.com customer service number may or may not be toll free.
Ourtime.com Phone Number Customer Service
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Ourtime.com Customer Service Number Complaints and Reviews

Debra Epler Customer Phone Number
Ms. Debra Epler SaysMay 16, 2015

On May 15th at approximately 850 pm I renewed my membership to our time. I didn't notice that the renewal would be for six months instead of one month until it came up that my renewal was done for six months, which I do not want. I only wanted to renew for one month. So now my card is charge $111. 93 instead of $33. 95 for one month. Please cancel the six months Thank youDebra Epler Wazubi.

Tom Walker Customer Phone Number
Mr. Tom Walker SaysApr 24, 2015

My credit card has been charged for automatic renewal. I did not have it set to do that. I was quite apprehensive about using a on line dating site so I wanted to try it for only a month. Please contact me or credit my account. I will be contacting the cc company today to put the issue on the record. I wish to withdraw from Ourtime. I do not find it useful for me. PS: RE: The photo requirement: I Get a error message saying file not found. The file is a good fill with a proper address., Your software would not upload my photo. It is the same as used on my profileTW.

Ourtime.com Phone Number Customer Care
Leslie Customer Phone Number
Ms. Leslie SaysApr 03, 2015

Hi, Here is a copy of my account. I didn't authorize the upgrade charge on April 2nd. My original subscription is not up until Aug 2015. I wouldn't knowingly pay for another six months until August if I plan to renew. Please issue my credit card credit for the renewal of $80. 96. Thank you Leslie Renewal $0. 00 Paid - No Renewal April two, 2015 Request To Restart Automatic Renewal $0. 00 Paid - Renewal April two, 2015 - February six, 2016 Upgrade With Credit Card six month/6 month renewal With Profile Highlight, Message Highlight and MRC Bundle $80. 96 Paid - Renewal February 14, 2015 Request Remove Automatic Renewal $0. 00 Paid - No Renewal February six, 2015 - August six, 2015 Upgrade With Credit Card Processing Fee six month/6 month renewal With Profile Highlight, Message.

Martina Hava Customer Phone Number
Ms. Martina Hava SaysMar 13, 2015

I was denied a refund because it is against your policy. I did NOT ask for renewal of my subscription nor I initialized it. It had to be a glitch in the your system or a programming error. Not even your supervisor wanted to help me with a charge that I did not wish to have. I consider that a FRAUD committed by Match and OurTime. It may also be a programming issue on your site. I was very careful NOT to click on your popup, but "X" out of there. Only when I click on your note on my personal email that I got an email, it would go straight to the OurTime email and bypass the popup. I feel cheated and ripped off. This is NOT the way to conduct a business.

Customer care female
Ms. Alana Robnett SaysFeb 01, 2015

It is of the utmost importance that I am called by someone in a high standing position. I have a dispute in 're of your billing dept. You have ripped me off of $111, you have stolen my money...and I want it back. I had no intention on paying for usage of your site for 6 months. I did want to subscribe for a month, but that was all. If you fail to make your bad...right, I have no problem in contacting the Better Business Bureau. All I am asking is for me to be billed $29.99 for 1 month. I will be disputing this further with my credit card company, at their request, and to contact my attorney for information as to the direction to go if this is not taken care of. I am not threatening anyone, but merely defending my rights as a consumer.

Customer care male
Mr. Esther Garcia O'Hare SaysJan 12, 2015

I canceled my subscription in November 2014. I continue to receive email from your site indicating that I have messages & Flirts. My question is: Why? Is my profile still on your site, and if so, why? Is that not misrepresentation? Please permanently delete my profile from your site.

Customer care male
Mr. Donna SaysJan 08, 2015

I would like a refund for the remaining time that i DO NOT want to be a *member*. I only wanted to sign up for one month and was charged instead for $100! Attempted to phone Customer Service and the line was closed. Will try again first thing in the morning !

Customer care female
Ms. Barbara Dean SaysDec 29, 2014

Were Closed I And i have a HUGE problem You guys are mixing up the profiles and crossing the wires Guys are calling me and asking me if if I am a woman or man because now it says my name is Ronald And they are" looking for a woman They do not swing both ways" Good luck" You all have done so much damage There are @ gentlemen that i really wanted to meet BUT now I will probably never hear from them I want a total refund OR the next 6moths free.

Customer care female
Ms. Leslie Melcher SaysDec 28, 2014

I want to sign up for just one month and was charged $84 . It was supposed to be a little over $22. Please refund my payment to my credit card. Not sure I want to be a part of this.

Customer care female
Ms. sylvia tomlin SaysDec 28, 2014

I want to cancel out of ourtime. Com but could not find the my account they told me to click on on any of the pages, Please advise as soon as possible on how to delete my profile from this website.