Ms. Joy On Phone To Ourtime.com Service
Your site takes FOREVER to download if at all. And it's usually NOT AT ALL. This is my second COMPLAINT and I have hardly been able to use Our Time for almost three weeks. AND you never responded to my last complaint. I can not read messages, download anything, I can not view anybody or read anything or see pictures. In other words your site is TOTALLY WORTHLESS. I paid to use this site and it doesn't even work 98% of the time. Other people I have talked to are getting weary dealing with this site. What is WRONG with you all? FIX IT or give me a FULL REFUND. Attorney General is not far from my dialing finger.
Mr. Sylvia Dakin On Phone To Ourtime.com Service
Hi, Someone most of got in on my account. I can not get in anymore now. I would like to cancell my account. I t is not suppose to run out until March. I haven't been getting in for a few days.
Ms. Wanda Stone On Phone To Ourtime.com Service
There is No place on the site to contact you, I paid then you gave me a free month, then i received a charge from one of your affiliates and most of the men were scammers, I finally made contact with a real person, a gentleman and you blocked me from him, what are you doing? Your website is cumbersome, more difficult than it needs to be and not user friendly and your chat is slow. I am a widow and I prefer to chat on messenger, faster more direct, does not make me a scammer. I have been scammed three times your way, So either give me back my Money or stop blocking me.
Ms. Joy On Phone To Ourtime.com Service
After reading other peoples' messages, you need to get it together. I also notice that I cannot even make selections anymore about the TYPE of person I'm looking for. I. E., age, birthday, religions. All the choices in the top portion of the profile. You're probably getting ready to lose a lot of customers. INCLUDING ME.
Ms. Joy On Phone To Ourtime.com Service
Will you FIX your site It continuously "something's amiss. Try again. If it happens again, refresh this page. This is getting OLD
I have not been able to use this site effectively for about four days--I expect a refund or CREDIT since I am NOT getting full use of my subscription. Will you please FIX your problem and credit my account.
Mr. Howard Cossman On Phone To Ourtime.com Service
Dear OURTIME. The navigtion and links on you site STINK . And judging from all the complaints listed below. It's obvious that I'm not the only customer who is sorry they signed up with OURTIME
In addition, since OURTIME is directed towards senior citizens. Making your customers jump through so many hoops, to get what they already paid for. Is infuriating. Your company is a perfect prospect for a class action law suit. As well as a boat load of bad publicity. And a destroyed reputation. I've signed up with other dating sites, and none of them provide service as bad as yours. And, none of them have so many obstacles in the way of getting assistance as yours.
Ms. Sandra Wilson On Phone To Ourtime.com Service
You made me change browsers because my account was compromised, and I went through hell, you gave me extra days, but I haven't been able to get back into the site after the first two days that my new info worked. I have had family in the ICU, so I have not been able to bother with this lately. What can be done to correct the problem so that I may continue using the site?.
Ms. Sally Mallick On Phone To Ourtime.com Service
Hello, I keep trying to write my profile and some other words keep coming up on it. It wont even let me make my own profile. I think you have the profile pro on my profile. I do not want it I could of pressed it by accident. I joined Nov 1st, and still do not have anything on my profile. Please remove the profile pro right away if I'm being charged for it. It is Nov 5th and I want to get my profile on line right now without all these block's in my way. I hope you will contact me right away and let me know what is going on. Thank you,
Sally Mallick .
Ms. Joanne Woloshin On Phone To Ourtime.com Service
The person with whom I spoke is arrogant, unprofessional and totally unfriendly. Listen to the conversation and I would be hard pressed to think you would continue to have this individual work for your company. I can be reached at 856-266-3137
Joanne M. Woloshin.
Mr. Lonnie Herr On Phone To Ourtime.com Service
I received a bill from Discover Card for 127 dollars. I cannot access the full ourtime. After paying why cant I access the account. I did not ask for the renewal in fact I cancelled it. I was charged anyway. I would like to try using the site again, but I cant I am ready to work with Discover and possibly the lawyers if Discover cant help me. I see you have many similar issues with other accounts.
Ms. Lyuba Gafton On Phone To Ourtime.com Service
Currently I'm not a paying member, today I've tied to upgrade my account online, but my credit card was declined, I've tied a different card and a PayPay option, but was the same. Then I called the customer service many times. I'm in Europe now and they said that is why my credit cards are getting declined. Then I called the credit card company and was told that there no problem with my card. I've asked my son to pay from the USA with the same card I have on file, but it was declined either. Then he used his credit card and was the same. Last year when I was here, in Europe for a while, had the same problem, I called customer service payed by phone and got the same offer like it was online 50% without any problem. You can see the payment from May 12 2015. How can I upgrade my account online or by phone and get that 50% off offer I've got online. Hope you'll help me with this situation. Thank you for your understanding.
Ms. Ilene Kaplan On Phone To Ourtime.com Service
I cannot get into my Ourtime Home page. There is a screen asking for me to
upload a picture, whnot do or do not want to do. Not fair-if I do not want to post pic, I shouldn't have to, b ut should still have the right to get on with searches. I pd my dues for the month.
Ms. Laura Mantei On Phone To Ourtime.com Service
This is the worst dating site I have ever been on. Your VEIW's are insane. Just because I login and and you show me two people to choose from. They are NOT my views. A view should be if I actually go in and see and read their profile. I had 20 pages of views and I never viewed a single one of them. You put them as matches and I said "NO" to almost all of them. Secondly And what's with the matches from half way around the world. NOT INTERESTED Also I am a woman seeking a man, your matches show women WTF. I think the IT person, the program designer should be fired And what's with the saying you have a message when it's a flirt, favouriting etc. Pick it up or close it up.
Ms. Pamela Taylor On Phone To Ourtime.com Service
I signed up to your sight, gave my credit card info and paid for a month. I cannot find My Account to view as I forgot my password and have tried several times to change it. It comes back saying my email address is registered with a sister site, therefore I cannot retrieve My Account to make sure they do not renew automatically. Why did you accept me, take my money yet claim my email address was rejected because of being registered on a sister sight. I do not want to renew, what can I do.
Ms. Linda On Phone To Ourtime.com Service
I had a one month membership on this site and asked to cancel it August 20. 16. I spoke to someone at an 800 number and hit the cancel buttons and I was still charged for September. I want that profile removed and my money for September refunded as I asked to stop this in August I have pics of that email and will take pics of this one as well and will take them to the authorities if this email is not acknowledged and the profile removed and the payment stolen for September refunded TAKE OFF MY PROFILE. STOP TAKING MY MONEY. AND REFUND WHAT YOU TOOK WHEN I ASKED YOU TO STOP, .
I signed up Ourtime.com on Friday 02 Sep, 2016, but it says my profile picture is lonyonlyat 75% complete, But i have a ton of messages, Contacts Flirt, etc. But I can not get to them my email is email@example.com, but it says invalid email address, username, ete. Please help me get on this site, I posted about five pictures my name is Louise Dorothy Wyble Once photo is three years ago. Can l you please contact me by phone at 619 500 7483 instead of by email so you can help me walk through this. I do not know wy i can not acess my messages, Or ithe site, Got about 70 messages already. Am anxious to readn andrespond to my messages and use the site. Thank you.
Ms. Nancy On Phone To Ourtime.com Service
I joined your site only a day ago and have had problems and no relies to my emails to you. I want you to refund the monies you have charged to my credit card in error, the website said I could be a Free Member. Apparently not. Please refund my money and I will delete my info from your site.
Mr. Doug On Phone To Ourtime.com Service
When I log in and start viewing profiles all I keep getting is A PROBLEM OCCURED WITH THIS WEB PAGE SO IT WAS RELOADED. IT DOES THAT A FEW TIMES THEN IT SAYS WEB PAGE CRASHED. THIS PROBLEM IS ONLY HAPPENING ON YOUR WEB SITE. PLEASE CORRECT THIS PROBLEM.
Ms. Ruth Aluffi On Phone To Ourtime.com Service
I set my parameters for men within commuting distance (50 miles from Taunton) and men no younger than 75. I keep getting all these out-of-state men who are much younger than I would like to hear from. Can you please customize my site (Funleannie) to accommodate my wishes. Also I do not hear back from anyone who is appropriate when they favor me or like me and I respond? Am I talking to anyone? Please help. Did it matter that I went off of MATCH and joined OURTIME? Aren't they one and the same?.
Ms. Bonnie Kyle On Phone To Ourtime.com Service
I forgot to let you know i got nothing, but creeps, kinky and not serious about a long term relationships, just a one night stand. I'm not sure about your checking them out. I wanted a company that was legitimate as I wanted a serious healthy man…. Not a weir individual. You also should check the pics out as they are putting old, old pictures on of themselves. That is not fare.
Ms. Bonnie Kyle On Phone To Ourtime.com Service
I am not pleased with your service at all. I am being charged for things i have no idea what they are. I want a manager to talk to so they can straighten this out. When I decided to go on our time I was told I could gets off anytime and now you want me to pay to get off. What kind of a company are you? I trusted you with my am. C. And your company has taken advantage of it. I did not o. K. Anything other than the initial fee to join. My number is 778 922 0933ncell or 778 433 5933 is my home. I am really upset with this and will go further if it is attended to. I am planing on hearing from you real soon. Bonnie.
Just received my bank statement showing a withdrawal in the amount of $107. 76 ?
I due NOT have an account, with our time.com ? I did not send a profile or Username
and have not been able access in the program, nor, at this time I don"t wish t0 0pen an
account. I was led to understand that this was a TOTAL 100% FREE PROGRAM for seniors. That being said, refund my money in the amount of $111. 75. I hope there no other senior
citizen's being taken in by Ourtime.com Believeing that this is real, or is this a"One hundred % Scam ".
Mr. Mark Molin On Phone To Ourtime.com Service
Some thing is wrong with my profile. There is now a woman's photo and the profile is not what I wrote
when I try contacting I get an invitation to sign on. Why are men giving me likes , etc I'm not picky, but
men are not my thing lol
Mr. Frank Gibbons On Phone To Ourtime.com Service
I Hate the way you people run you business you do not answer your phone you do not end subscriptions when you are asked to you make it almost impossible to contact our time I cancelled my subscription in late 2015 and today I got my visa statement and noticed you had extracted another years fees I want it put back in my account I do not like dealing with thieves.
Ms. S. Bratherton On Phone To Ourtime.com Service
I have called repeatedly having to re-set my account. I called yesterday and had to set up yet another new account and now I cannot get logged in as it says it does not recognize my email/password. I would like to know how to get a refund as this is not working for me at all.
I signed up for Ourtime.com on Friday July 15, 2016, but it says my profile picture is only 64% complete, but I have a ton of messages, contacts, flirts, etc. But I can not get to them My email address is firstname.lastname@example.org, but it says invalid email address, username, etc. Please help me get on this site. I posted about five pictures, my name is Kristin Hanson , one photo is black and white. Can you please contact me by phone at 657-244-9953 instead of by email so you can help walk me through this. I do not know why I can not access my messages, or the site, etc. And I have around 50 msgs already. My address is 19361 Brookhurst St. House 134, Huntington Beach, CA. 92646 and I am anxious to read and respond to my messages and use the site. Thank you.
Ms. Barbara Ward On Phone To Ourtime.com Service
Hi TO WHOM IT MAY CONCERN:
My OUTTIME site is not working properly. It is very slow to connnect and jumps up and down so it is hard to read the message. All my other sites work perfectly fine. Please fix my OUTTIME site so I can enjoy communicating without it bouncing about.
Ms. Judi Bolte On Phone To Ourtime.com Service
I am VERY upset with your new advertising ploy while I am trying to read my messages I just did renew my membership, so I do not need an ad that you can not get past without UPDATING your account. SHAME on you. I have always recommended you. Now I am ashamed to be a member with this crap ploy to try to get to information I have already paid forJudi Bolte .
Mr. Loida Calderon On Phone To Ourtime.com Service
I am a past member, my e-mail address was then different than the one i have now, therefor i can not log, it does no recognized my new e-mail address. Can this be corrected? I would like to try it again. My new E-mail is: email@example.com
I do not wish to be a member of the black senior. I do not know why i am supposed to have join. I get unwanted notifications, i prefer diversity in choosing.
Ms. Linda Cocklin On Phone To Ourtime.com Service
I canceled my membership some time ago you billed me for 23 may I called again you canceled my membership again and supposed to refund the 35. 98 back to my credit card. Bill just came in and they have charged me 02 June again the 35. 98 I expect both billed payments refunded back to my credit card. I do not want this service.
Ms. Carol Wight On Phone To Ourtime.com Service
I want to cancel my subscription for a full refund. I am not impressed with your site. I have been scammed by two different people already. As soon as they contact me and want me to contact them, their sites are taken down. This type of dating is not for me. Please refund promptly and close my account.
Mr. Steven Brown On Phone To Ourtime.com Service
Compromised account discontinue discontinue any account activity. A female 33 years of age saying from Starke, Fl. Is using my site for her profile. No more do I want to be on here for no reason. It was on a stevenalanbrown@windstream. Net account status with stevethebeeve user name with my email sab. Hdsteve@gmail.com so please discontinue all eamils all anything and get this woman. She even had same log-in pw. Nothaving so remove that too. Had a good time while using, but get rid of everything I'm done. Steve.
Ms. Cheryl Jackson On Phone To Ourtime.com Service
I was a member last year and found I was continuously getting messages from people who did not exist. A complete waste of time and money. I was on my phone last night trying to figure out how I could stop the constant messages I still get and hit something on my phone that seemed to re-create my account and seems I am enrolled again against my wishes. I have let American Express know if any charge gets put through my account it is not valid. They have advised me to contact you to get all my info deleted from the system to avoid any further issues. Please do so as soon as possible. Cheryl Jackson .
Ms. Sheran Stepanian On Phone To Ourtime.com Service
The renewal was non-stop popping up on my site so I thought I would stay for one more month well when I clicked renew it automatically charged me a six month renewal. I can not afford another six months I only work part time and live on a budget. Please call me at 713-291-8446. Sheran Stepanian .
Ms. Pamela Kumpf On Phone To Ourtime.com Service
My mobile number is 417-839-7301. When I purchased your online dating site. I purchased one month. It showed up in my account as a reoccurring charge to my checking account. I do not want a reoccurring charges from you. I want you to stop the reoccurring and I will get on your website as I want. Right now I only wanted one month to see if I liked online dating. So please check your records and fix this problem as soon as possible. I did contact my bank about this and they are investigating the charges.
Mr. Patrick A Davis On Phone To Ourtime.com Service
Cannot suscribe by entering credit card and I want the deal I could of had for $45. 00 for six months, it keeps changing and that's not fair. NEVER MIND, YOU GUYS ARE NOT GOOD I CAN SEE, NO CUSTOMER CONTACT NUMBER ON THE PAGE, i HAD TO LOOK IT UP.
Ms. Sharon Moore On Phone To Ourtime.com Service
My subscription (been a member for one year) runs out June 8. I've chosen not to renew until the end of the summer. It is so obvious that you are manipulating my account activity to entice me to rejoin now. Going so far as blocking my messages from being sent to matches who have contacted me and blocking on-line chatting. Expect you will release my messages after by account expires then send me notices when the recipients reply to my messages. Thus forcing me to sign up for another subscription in order to read those new messages from matches. This is in violation of the terms of the services I have paid for. I will be filing a complaint with the Florida Attorney General's Office. I consider OurTime's behavior to be fraud. Shame on the person who reads this for working for such an unethical company. You are just as guilty as the company.
Mr. Ed Sodtka On Phone To Ourtime.com Service
Site won't let me log in. Tried evry protocol. Even tried a dummy account so I could send you an email. NO RESPONSE? I called the tech help phone, but only available M-F. 8-4. SITE WAS GREAT UNTIL THIS MORNING IS THERE A PROBLEM AT YOUR END?Someone please contact me as soon as possible. Thank you.
Ms. Rhonda Johnson On Phone To Ourtime.com Service
I have emailed countless times with no reply. I might decide to subscribe, but Cant ever log in to my free account. This is so impossible. I've been locked out of my account since day one. A working product sells better than a dead one. Thanks.
I started out at Ourtime.com by signing up for a "free membership", which I learned meant that I could look, but not meet, or communicate with, as the advertisement touted. I made the decision to try a 1-month membership. When I moved to a basic membership, for one month the ad said it would cost 14. 98$. I soon discovered that the "Basic Membership" allowed me to answer only five member's messages per month. Against my better judgement I decided to upgrade to a full membership a few weeks later at a cost of 29. 95a month (18th of April). Instead an entirely new account was started that I knew not of, I was charged a total of 205. 23 for 1month of service. Then I asked to refund my money(I did not have service). At that point my checks started bouncing You provided a month. three weeks of service. I want at least 150. 00$ returned to my account or I will press fraud charges, this is not a request, I demand it.
Mr. Me On Phone To Ourtime.com Service
I called to dispute the automatic renewal charge and service person hung up on Me . She said my email account has been compromised. I'm aware of this and the secure breach has been fixed. Your automatic renewal policy is unethical. Negative option billing is unethical. I will be informing everyone I now via Twitter, Facebook and I will post a Youtube video warning people about your unethical renewal policy. Social Me dia is fantastic for exposing people like you.
Ms. Inda Spencer On Phone To Ourtime.com Service
I am canceling my account again, please put my
$107 back into my account and stop my membership. I refuse to pay to cancel my account. If you look at my account you will see I went on line once. Was very disappointed in the selections and service. My mobile is 561-202-7740.
Ms. Kim Lovegrove On Phone To Ourtime.com Service
I have tried many times to subscribe and upgrade, with no success. My bank tells me that the problem is with your gateway. Your telephone service for assistance was also less than helpful. Are you aware that once you are logged in to a personal page, there is nowhere to go for assistance or advice as to contact details. So far I have experienced nothing, but frustration and time wasted. I would assume this service would be better once I am fully paid up; however, Our Time will not permit that. Please advise how to overcome this issue.
Ms. Lydia Ramos On Phone To Ourtime.com Service
Hello, I am a paid member of Our Time AOL, of which use all the time, unless I check out the messages on my computer, am unable to see them on my phone. For some reason when I joined Match com on gmail, it also placed me on Our Time gmail. I only use AOL for Our Time, how do I get it off, so I can only use it on AOL. Does this make any sense? I hope so. My phone is 219 381 6098. Lramos6634@aol.com firstname.lastname@example.org. The gmail address is requesting I pay for it, why? I already am using Our Time. Aol. Please advise. Thank you. Lydia.
Ms. Dolores brooker St Peter On Phone To Ourtime.com Service
You took $143 out of my bank account, without my consent or knowledge. Please return my money by end of business day tomorrow Tuesday May 17th. Already it has caused hardship for me in that one of my bills went through and came back insufficient funds
I have met someone and have already quit the sites. Dolores St. Peter.
Mr. Steve On Phone To Ourtime.com Service
Have not called yet, but will if you do not fix. I've tried a hundred times to reset my password because I forgot and want to edit my profile. I've the word thing and it said great sending you info to reset and nothing ever shows up in email or spam.
Ms. See On Phone To Ourtime.com Service
I was with or time.com member call email@example.com
Mike Wayne. Find it he online dating love scam which report last year
nothing happened. I think he is still active with or time.com as male and as female with difference location. So report again
received email from or time.com they do not what I am talking ?
send all information they need, this person making money from online dating. Or time.com not help remove he membership
so he will after senior citizen money, I do not get it/ get email from or time com. They do not get it. This mike wayne firstname.lastname@example.org
stole my life saving internet online love scammer.
To whom it may concern,
I decided to make an account for my dad on May five, 2016. I decided to cancel an hour later on May five, 2016 when I felt the sight was not fullfilling the needs I requested for my dad. I would like a refund of my money. The sight said it would only charge me $7. 99 for the first week and after that weekly until I cancel my account. My account was charged a total of $33. 95. I would like a full refund of my money. I would also like to make sure any existing accounts are completely deleted and will not charge me. The email for the account is under email@example.com. Then I went on with my email of firstname.lastname@example.org to make sure the pricing was right. It is in the best interest for a complete refund. I will write yelp reviews, and post on any social website rating Ourtime.com. I will also tell everyone of my dads friends do not use this website and spread the word because it is a scam. Thank you in advance,
Mr. Mark S Jones On Phone To Ourtime.com Service
It says I renewed my account, which I didn't, for sure not for 80 bucks when you can for 50 or so, , please do not take this from my checking, if I decide to come back I will pay a reasonable rate, not 80 dollars, , so lets not waste ourtime on this matter, cause ill fight it no matter what, if you wont customers back, , do not be renewing without some time of verification from customer.
Mr. Roger Miller On Phone To Ourtime.com Service
I will want you to please get my profile back on because i can not find my self anymore and i created my account yesterday and subscribe with my gift card so please i would be glad if my profile can be live back. Here are my informations. User Name. Lovedancing74
Gift Card Info. XYV8JWQN3VMCV35R.
Ms. Marcia Petitt (foreveryours21) On Phone To Ourtime.com Service
I have requested not to renew with you for March, 2016. Further more the men you have on here need a lesson in trust not judging people and not demanding of things. The person I am talking about is ELR1426. I tried to converse with him and he demanded a full figure photo by certain date and time or he would block me. Then he sent his phone and demanded I call him that night. When I didn't he has continued to bad mouth me and calling me a liar and dishonest. Please get rid of people like this, they do not deserve to find someone. 608-774-8514.
Ms. Joretta Hayes/morgan Riggs On Phone To Ourtime.com Service
Joretta Hayes email@example.com I also have a Yahoo.com acct. 8:59 PM (14 hours ago)
I have gotten myself in a mess. I was having trouble getting into my account under firstname.lastname@example.org and Joretta123. I think I have three or more accounts that I have screwed up. I have also messed up my account oat MarriageMindedPeopleMeet.com. I can not remember my user name nor the password to get in either account. I may even have under MorganRiggs. Please cancel all of these accounts. I know I have paid money for them, this makes twice, but I am tired of trying to figure out all this. Each one of the accts will have the same pictures. Thank you for your help.
Mr. Bob Harris On Phone To Ourtime.com Service
Having been on our time a year ago or so, I could not help, but notice many of the same women are allegedly still there looking for mates, now I suppose this might be possible, but I do not think so many of them would not have found someone by now. However, I suppose like me they may have left and come back; still I am suspicious for this and one other thing, and that is, everyone's "Latest Activity" is "Yesterday" or "on Line". Now that I've gotten this off my chest, so to speak, I am also concerned about women in their 20's, 30's and 40's sending me flirts, etc., these people need to be investigated as scammers, or worse. Additionally, why are my so-called matches from areas long distances away; with that in mind, is there a way to filter who I am presented with?.
Mr. Maxwell Messinger On Phone To Ourtime.com Service
I'm having problem to figure out accessing my email address i use to log in my Ourtime profile, Listed below is my Username and password and attached my pictures used for my profile on the Ourtime. Please kindly send me my email address to figure out Accessing my Account. I'm a paid Member
User name : handsomelove24
Password : laptop.
Mr. Craig On Phone To Ourtime.com Service
To whom it may concern
If I wanted another head shot I would upload one.
Please help me understand what I need to do to prevent your Picture screeners from cropping ALL of my profile pics to make them a headshot?
I have no problem with posting a good Primary Pic that is a close up head shot. In fact I have one and because of your screeners I also have two other non primary pics that we suppose to be full length pics, but were cropped to be a headshot.come on body shape is an important component of attraction as well
Kindly reply with instructions for how to prevent cropping of a pic that I want to remain a full length body pic
Screen Name Hitch62.
Mr. Robert Thompson On Phone To Ourtime.com Service
I cannot get on and tried to put in new password having it sent to my email and will not go through. Please contact me at 727-481-1631 so we can get this situation rectified and I can get back on. Its been about a week I have lost because of not being able to get on. Thank you, Bobby.
Ms. Mary Neforas On Phone To Ourtime.com Service
I do not have photos of me alone. I uploaded my profile pic, then later added others. Someone took one of the other photos, cropped it so it only showed someone else, then put that up as my profile picture
So then I deleted all and e-mailed my profile pic. Once that was posted I emailed three more and indicated which one was me. That was last Saturday and nothing's there yet. Now I'm online w/Customer support and am frustrated that it's not a representative from the U. S. If this doesn't get resolved soon I'll ask for my money back.
Mr. Roberta Wittmuss On Phone To Ourtime.com Service
THIS IS Roberta Wittmuss MY PHONE NUMBER IS818-261-5022 BIRTHDAY IS 11/18/42 I'M A PAID MENBER UNTIL APRIL 15, 2016 PLEASE RE IN STATE ME I CAN'T GET INTO MY OURTIME PAGE. THIS IS FRUSTRATING ALL WEEKEND LONG NOT RIGHT. PLEASE SOMEONE CALL ME AND WALK ME THROU SO I CAN GET BACK ON MY E-MAIL IS THESENIORRVER@YAHOO. COMTHANK YOU.
Mr. Marcel On Phone To Ourtime.com Service
I joined ourtime it was to see. I tried, did not like it and i remember very well making sure that no other payment would go through unless i was super satisfied and i would renew myself. Now i am disappointed to see that a payment went in on January 17th, 2016 for $102. 86Please refund this immediately and yes you can close my account. Thank you in advance. Marcel lanoue@yahoo. Ca.
Mr. Cj Carpenter On Phone To Ourtime.com Service
I had forgot to mention this on my last post, You Stress "The More Pictures The Better"? Well a Friend called me and said he saw my Photo on a Dif. Dating Site Actually there were two. Maybe you should remind people that any Scammer can take a picture of yours and even use your profile, I do not know how you can stop that? You have to Post at least One picture and I guess the photo upon request, but EVERYONE looks at your picture first.
Ms. Susan Strehlow On Phone To Ourtime.com Service
I spoke to someone Customer Service about a month ago to tell them that I do NOT want to automatically be resubsriibed to OutTime.com as I have had absolutely NO good prospects on this site. I was assured that it would taken care of. However, I just reviewed my account and my credit card was charged for six months more starting in January 24th. Please reverse this charge right away and send me a confirmation email.
Mr. Cj Carpenter On Phone To Ourtime.com Service
I went to the store today and my Debit Card was Declined I called the Bank I was overdrawn by $320. When I listened to what came in there was something for $157 which overdrew my account FOUR TIMES at $35 per Now I ALWAYS have gone Month to Month, but this last Re-new I did it when my Membership expired and I didn't read the fine print I assumed it would be my usual $19 I've tried calling I either keep getting disconnected or put on hold so long I can not wait anymore. I wrote them an e-mail and no response and Ourtime wonders why people after a bit exchange e-mail addresses. I didn't think this was a Sleazy Site, but I was wrong.
Mr. Larry On Phone To Ourtime.com Service
Similar issue to those below. It was renewed without any notification. I do not wish to sign up for another six months. Finding the phone to discuss online on their site is impossible. The only way I was able to find it was googling it. Their hours of operation are also very limited. They have no hours in the evening when most people can make the call.
Mr. Jim On Phone To Ourtime.com Service
I joined our time 12-24-15 for what was supposed to be one month. I discovered yesterday that I am signed up for six months. I refuse to pay for six months and if I do not receive confirmation that I will only be charged foe one month, I will report this to my credit card company. Please respond immediately.
Ms. Patricia Jourdin On Phone To Ourtime.com Service
I renewed my subscription and now there is (was) a man's picture under the name "Girgulis" which all I'm getting are females. This is not acceptable. Why do I have to fill out a new profile which I tried to do, but won't accept my new picture. Please straighten this out or I would like a refund. I assumed when I renewed, it would keep my same profile. I'm not happy about this. Is totally ridiculous It will not let me post a photo.
Mr. Kathrene Frautschy On Phone To Ourtime.com Service
I sent an email yesterday to cancel my membership. Interestingly when I went in to my account I saw that the system showed I was enrolled for six months. My initial subscription was for one month not six. At present I am very disappointed with the service, too many men pushing for direct contact information swiftly after viewing my profile and one man in particular whose unkind message has changed my interested in using this tool. I asked for a confirmation email, a request I am making again 24hrs later to confirm this membership is canceled as of today, that my profile has been deleted. Thank you for attending to this request.
Ms. Shela Wranosky On Phone To Ourtime.com Service
Hi every time I log onto the site it takes me right off to an advertising or app site. Very distracting when I'm trying to reply and talk to people and I'm paying for this site and can not get and stay in it. Please let me know why this is happening or I would like my money back since I can not even get in here.
Ms. Keldwyn On Phone To Ourtime.com Service
A lot of scammers, some just add a number to their screen name, get different photos of very famous humanitarian people and try to get money from innocent women. Also, do not like Senior People Meet, and had I known that this is the same website, would have never signed up. No quality men in my area, and a real disappointment. Also do not like the "flirt" and "say yes" to this member. Too many flirt, empty of meaning e mails from this site. Many of the men on here do not do much to fill out a profile. No picture, no profile info. Not a helpful site at all.
Mr. Brian Stamey On Phone To Ourtime.com Service
Hello my name is Brian my email is email@example.com by orofile picture shows the ceiling of my office not me was fine then someone changed no longer getting looks likes ect. If you are unable to fix please let me know you can refund me and i will find another site thank you. Brian Stamey .
Mr. Mark Johnson On Phone To Ourtime.com Service
In spite of repeated warnings from myself, they continued to sent Flirts and messages in my name, without my direction or permission, to many people, many I had never even seen before. This obviously is to make people think the site is generating a lot of interest for them so they continue their costly subscriptions. The last straw came today when OurTime sent something in my name, again without my direction or consent, to someone with whom I was building a great relationship. Because of this, I have lost this relationship and it ended with a great deal of hurt feelings and acrimoney. Macx351@yahoo.com 573-270-4919.
Mr. Howard Clark On Phone To Ourtime.com Service
You renewed me and I didn't ask for it. You do this every time I am about to expire. Please stop. And please refund my last renewal back to my credit card because I didn't ask for it. And please remove my credit card number from your site. Thank you.
Mr. Wendy Myers On Phone To Ourtime.com Service
I am very disappointed with the Our Time dating site. The fact that you are not able to limit your search to location, appearance, , etc - filter potential matches - makes sorting through responses frustrating and paying customers should not be able to be contacted by people who have no profile photo I have been suspicious of quite a few men who have contacted me. Indicating outside sites to view them, an insane number of grammatical errors (which according to your site may indicate a scammer), NO PHOTO and lots of recent widowers (again, listed by your site as a potential scam). Foolishly I paid for six months and now regret that waste of money. Please contact me for my information so your can provide me with a full refund, regardless of your company's policy. Thank you. Oh, by the way, I just called and was speaking with a representative and the call was somehow lost.
Mr. Tom Roetzer On Phone To Ourtime.com Service
I have a technical issue regarding my username that was created by Our Time in the application process. It posted my actual name instead of my username/email name. There is no phone number for customer service, but a $38 charge to have a question answered by tech support. RidiculousNow, I can not even get into my profile and se who is contacting me. I want this corrected or a refund immediately. Thank you.
Mr. David Bond On Phone To Ourtime.com Service
I have been billed over 100 dollars on on your dating site, WITHOUT my authorization. I had turned OFF auto refill, went back on your site to cancel my subscription, and found it turned ON and I had been billed. I can be reached at 518-368-8356 or 518-843-2918. I want this error corrected immediately and my subscription canceled. Prompt attention to this matter is imperative.
Ms. Crystal Bentley On Phone To Ourtime.com Service
I joined your site one month ago and went into my account an cancelled the automatic renewal, which said my credit card would not be charged. Now tonight, the last day, I could not view my messages without your "renew" screen coming up, leading me to believed that you were offering me a reduced price and suddenly you have charged my credit card over $111. 00 of six months I did NOT want to renew. Please REVERSE this charge. I do NOT want your service.
Mr. Larry Ehrhardt On Phone To Ourtime.com Service
To whom it may concern, I have a problem with the way you are doing business. I am on both "Our Time" and "Zoosk". On Our Time you are misrepresenting what I am doing. You show that I have viewed many women which I have not viewed. It gives them the impression that I have viewed them. That is FALSE representation. On Zoosk when I have winked to women, I have quite often gotten back a "Boiler Plate" response which the women have not sent. It makes me think that they are responding to me. That again is FALSE representation. I am in the computer business and very logical and now understand what you are doing to BOOST your business. I can PROVE everything that I have said. WHAT SHOULD WE DO ABOUT THIS? I am open to discussion. I have tried to attach my photo with no success and also a screenshot with no success. Maybe intentional. Larry Ehrhardt 661-305-5768.
Mr. Lou Stein On Phone To Ourtime.com Service
I signed up for our time yesterday. My computer became very slow. Your site was extremely slow and I could not get full access to profiles during searches. After 30 minutes I cancelled. My computer was fine after that. I expect a refund of 97. 20 plus the 4. 31 that I did not authorize.
Ms. Sheryle Edwards On Phone To Ourtime.com Service
I need to report a man that is hacking into men's accounts and saying that he is using a friends account to look women up. That the information that is being displayed is not his and his friend does not want him to change any of his info. He can only look. I have had this person contact me twice in 24 hours having the same story, but is using a different name. First name was Larry and 62 and had a 19 yr old daughter and is a widow and the second name is Michael and is using the same story about his 19 yr old daughter and he is a widow and he is 63. Each time he says he wants an email address because he does not have an account with you. This is a different email address that he wants you to write to him at. I failed to write his other email down, but when I saw this again, I wrote it down. It is am. Hart9236@hotmail.com. He says he will send pictures of himself and tell more about himself. I think this person gets email address then hacks into them. Hope you can help.
Mr. Jeff Cook On Phone To Ourtime.com Service
This company sucks. There is actually no published phone number - remember when we talked instead of dodging conversation with stupid email, which will most likely never be returned. I thought I was purchasing a one mo membership and three were charged to my CC. This is a scam. Pathetic. My number, if anyone actually reads theses, is 330-603-4567. Jeff.
Mr. Daniel Kuhn On Phone To Ourtime.com Service
Hello: I'm Daniel Kuhn . Started membership 9-25-2015. Can't seem to add the Extra photos I listed while filling out my initial profile. They are sitting under profile as "album" my only picture being thus used is the one on my face profile site. That one ONLY took. I need to have the other six or seven added to my profile off your album squares. Please do this and also show me how AND where the cheat sheet (information of how to use/interpret your site, so I can recommend and use it to the ultimate. God bless, Dan P. S. If a photo did not enter under Your Photo, please refer to DANTMAN777 as this whole photo thing is the lack of knowledge thing I'm referring to.
Mr. Glenn Winslow On Phone To Ourtime.com Service
Hello, My name is Glenn from MN, I wanted subscribe to my our time account, but i do not know why my card number pay so have been trying this all time so now i decide to contact our time customer care to assist me for this and make my account be subscriber member.
Ms. Theresa Cole On Phone To Ourtime.com Service
I contacted you all twice in reference to not being able to rest my password. The first email I received told me to do what I had already tried several times, but I tried it again and received the same results. I emailed you again, but no one responded, it's been about a week now. I said in the email if the problem was not or could not be resolved that I wanted a refund. Also there should be some kind of filter on matches because I do not do females therefore they should not show up. Thank you for taking care if this matter.
Ms. Betsy Carballo On Phone To Ourtime.com Service
I recently signed up for OurTime at a cost of $80. Today I did a key word search using the word "cultures" and discovered that you have 40 members with exactly the same profile, but with different pictures and locations. Either you guys are scamming users by filling out your membership with bogus members or you are not policing your site to find scammers. I am CERTAIN that, if I look, I'll find many more like this. I have printed out a copy of these copied profiles in case they are subsequently removed. At the end of the day, you are advertising that you have a certain number of potential matches, many of whom who are not even real people. This has left a bad taste in my mouth and I would ask you for a refund. Sincerely yours, Betsy Carballo . PS why do I need to post a photo in order to file a complaint? Ridiculous.
Ms. Debra Epler On Phone To Ourtime.com Service
On May 15th at approximately 850 pm I renewed my membership to our time. I didn't notice that the renewal would be for six months instead of one month until it came up that my renewal was done for six months, which I do not want. I only wanted to renew for one month. So now my card is charge $111. 93 instead of $33. 95 for one month. Please cancel the six months Thank youDebra Epler Wazubi.
Mr. Tom Walker On Phone To Ourtime.com Service
My credit card has been charged for automatic renewal. I did not have it set to do that. I was quite apprehensive about using a on line dating site so I wanted to try it for only a month. Please contact me or credit my account. I will be contacting the cc company today to put the issue on the record. I wish to withdraw from Ourtime. I do not find it useful for me. PS: RE: The photo requirement: I Get a error message saying file not found. The file is a good fill with a proper address., Your software would not upload my photo. It is the same as used on my profileTW.
Ms. Leslie On Phone To Ourtime.com Service
Hi, Here is a copy of my account. I didn't authorize the upgrade charge on April 2nd. My original subscription is not up until Aug 2015. I wouldn't knowingly pay for another six months until August if I plan to renew. Please issue my credit card credit for the renewal of $80. 96. Thank you Leslie Renewal $0. 00 Paid - No Renewal April two, 2015 Request To Restart Automatic Renewal $0. 00 Paid - Renewal April two, 2015 - February six, 2016 Upgrade With Credit Card six month/6 month renewal With Profile Highlight, Message Highlight and MRC Bundle $80. 96 Paid - Renewal February 14, 2015 Request Remove Automatic Renewal $0. 00 Paid - No Renewal February six, 2015 - August six, 2015 Upgrade With Credit Card Processing Fee six month/6 month renewal With Profile Highlight, Message.
Ms. Martina Hava On Phone To Ourtime.com Service
I was denied a refund because it is against your policy. I did NOT ask for renewal of my subscription nor I initialized it. It had to be a glitch in the your system or a programming error. Not even your supervisor wanted to help me with a charge that I did not wish to have. I consider that a FRAUD committed by Match and OurTime. It may also be a programming issue on your site. I was very careful NOT to click on your popup, but "X" out of there. Only when I click on your note on my personal email that I got an email, it would go straight to the OurTime email and bypass the popup. I feel cheated and ripped off. This is NOT the way to conduct a business.
Ms. Alana Robnett On Phone To Ourtime.com Service
It is of the utmost importance that I am called by someone in a high standing position. I have a dispute in 're of your billing dept. You have ripped me off of $111, you have stolen my money...and I want it back. I had no intention on paying for usage of your site for 6 months. I did want to subscribe for a month, but that was all. If you fail to make your bad...right, I have no problem in contacting the Better Business Bureau. All I am asking is for me to be billed $29.99 for 1 month. I will be disputing this further with my credit card company, at their request, and to contact my attorney for information as to the direction to go if this is not taken care of. I am not threatening anyone, but merely defending my rights as a consumer.
Esther Garcia O'Hare On Phone To Ourtime.com Service
I canceled my subscription in November 2014. I continue to receive email from your site indicating that I have messages & Flirts. My question is: Why? Is my profile still on your site, and if so, why? Is that not misrepresentation? Please permanently delete my profile from your site.
Donna On Phone To Ourtime.com Service
I would like a refund for the remaining time that i DO NOT want to be a *member*. I only wanted to sign up for one month and was charged instead for $100! Attempted to phone Customer Service and the line was closed. Will try again first thing in the morning !
Ms. Barbara Dean On Phone To Ourtime.com Service
Were Closed I And i have a HUGE problem You guys are mixing up the profiles and crossing the wires Guys are calling me and asking me if if I am a woman or man because now it says my name is Ronald And they are" looking for a woman They do not swing both ways" Good luck" You all have done so much damage There are @ gentlemen that i really wanted to meet BUT now I will probably never hear from them I want a total refund OR the next 6moths free.
Mr. Patrick Deluca On Phone To Ourtime.com Service
I continuously receive a message at the bottom of my emails from your website, that says that I must update my credit card info because my card expires in February of 2015 even though my membership is paid up until April of 2015. The message says that I must do that in order to answer my messages even though I am paid up for months in advance. When I try to access customer service I am told that I must activate 3rd party cookies to be able to do that. What is a third party cookie and why didn't I need to do that to pay for my membership in advance. Please straighten out your book keeping.
Ms. Jan Wilson Sandy On Phone To Ourtime.com Service
I am trying to change my password. Simple you would think. However when I get to the credit card info it does not take it as correct My bank changed the last four numbers a while back and I notified them. I only have two cards and neither will work. And of course they are closed until next Monday eight to five central time. I am sure most people on dating sites have jobs during those hours. BIG HELP.
Ms. Arlene Orth On Phone To Ourtime.com Service
I can not write a complaint since you do not have my proper email address and I have held on by phone for over a 1/2 hour and no one picks up. I wanted to get into your site and I can not because it says my information does not exist. Is this a scam? Please call me on my home phone at 561-653-1810. You should have my email address as Prof1947@aol.com.
Mr. Lee Vanderwende On Phone To Ourtime.com Service
Purchased one months service on 12/17/2014. Entry to site and my page no problem until yesterday. Now, every time I go to enter, I'm kicked to a page to purchase a membership. I can not get past this page after checking and double checking both my name and password. Would like to accesses my account as that my months service is NOT up. If you expect me to extend my present membership when it is due, this is NOT THE WAY to encourage that. Please correct this problem AND extend my months membership by at least the two days I have been unable to access it. Thanks You.
Ms. Lisa Mentzer On Phone To Ourtime.com Service
I do not want to renew my membership for another month. I want to cancel my membership as of 20th of December, but i see my account has already been charged. I need to take some time off from using the website. Can you reverse the charged and cancel my membership. My phone number 4846866499.
Carole Day On Phone To Ourtime.com Service
my email is not working at this time but I would like someone to call me back at 830 515 9676. Our time took my money but yet I have no options on the program no not able to chat not able to see any messages its it's been very ridiculous that you take the money but yet there is no good customer service help on the weekends when it's probably most needed would appreciate a call back in a refund as soon as possible otherwise I may have to go to the Better Business Bureau thank you.
I need you to address my concerns in my original email. User: barrbrett in Citrus Heights is letting his brother impersonate him on this site. He should be kicked off the site He is letting his brother impersonate him on Ourtime.com. This is evil and completely disrespectful to all women.
Please remove Twinkle Deals.com in your website or in Ourtime.com web site. Twinkle Deals is a scum, a ripped off, bad reputation company. I ordered from Twinkle because it's being advertise in Ourtime.com web. I didn't read first all the bad reviews. No good reviews. You won't get all your orders or items that you paid for and ordered plus what they show in the website is not the actual item as you received your order. The items in the web site looks great, but in reality it looks awful, poor quality doesn't even looks nice. It looked like some lousy seamstress just tried imitate the item in the web site, but looks bad. Plus they pretend they response to your complaints, but it's all bolonies, not reliable, not accurate and in the end no resolution. It's a ridiculous company. Thank you. My name is Eden.
Ms. Christina Perez On Phone To Ourtime.com Service
I have tried so many times to get connected with your site, but no service and no connection please help me the Holidays are coming and l would like to be with a very nice gentleman please tell me with you would like me to do please, My age is 66 and my birthday is Nov. 17, 1948 my zip code is 60565. You may reach me at 773-668-2683. Thank you very much and Have a HAPPY HOLIDAY, I heard from someone very soon.