OSIM Singapore Customer Service Phone Number

+65-6747-6866

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OSIM Singapore


OSIM is a Singapore based company deals in healthcare alliances. The company was founded in the year 1980 by Ron Sim in Singapore. OSIM started business as a home appliance and electrical company under the name R Sim Trading Corporation. The company has corporate head office in Singapore. OSIM is publicly traded company listed on Singapore Stock Exchange and has annual revenue of more than $647.600 million according to the year 2013. The company provides services for the well-being of people under the brand name OSIM.

OSIM Singapore Products


The Company manufactures various type of massage devices like Massage chairs, Foot Massager, Handheld Massager, Eye Massager, Head Massager, Back Massager, Sleep Well massager, Neck and Shoulder massager, etc. OSIM also serves customers with slim belts, home&dust cleaning instruments, blood pressure measuring devices, air, light and sound purifier devices. The corporation works in two divisions that consist of Distribution and Retail divisions.

OSIM Outlet


OSIM operates sale services through four brand names such as TWG Tea, OSIM, GNC and Richlife. The corporation has more than 850 outlet stores in approximately 100 cities in nearly 30 countries in Africa, Asia, Europe, the Middle East and North America. The company has wide network of regional offices across the globe including China, Malaysia, Singapore, Hong Kong, Bahrain, Saudi Arabia, Qatar, Taiwan, Pakistan, Macau, Australia, Philippines, South Korea, Thailand, Indonesia, Cambodia, India, Vietnam, South Africa, Kuwait, Mongolia, New Zealand and Kuwait.

OSIM Singapore Address


The address of OSIM Singapore is 65 Ubi Avenue 1 OSIM Headquarters, Singapore 408939, Singapore.

OSIM Singapore Email Address


The email address of OSIM Singapore is ir@osim.com.sg.

OSIM Singapore Website


The Website of OSIM Singapore is www.osim.com.

The postal and official address, email address and phone number (helpline) of OSIM Singapore Service Center and OSIM Singapore customer service number is given below. The helpline of OSIM Singapore customer service number may or may not be toll free.
OSIM Singapore Phone Number Customer Service
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OSIM Singapore Customer Service Number Complaints and Reviews

Customer care female
Ms. Julia SaysApr 17, 2015

I was waiting for 30 min to talk to customer service, but I hung up cause it reached max time tho I was next in line. Ridiculous 30 minutes Please call me.

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Customer care male
Mr. Quek SaysMar 06, 2015

I bought the massage chair U diva just late last year. At first, I was told I could ask for a totally new chair within first year warranty. Subsequently, when I experienced the first problem - the roller is making too much noise and it seems odd, I went to the shop, I was informed no exchange of new chair, but exchange of spare part. They came down and checked and said need to wait for spare part. After a couple of weeks, they changed. Now I am facing a second problem, I already switched on the power,, but the remote light is not switched on. I am calling OSIM now. But it keeps saying I am number one in the queue for so long. No one is picking up at all. Please call me at 97481072. Why can a new massage chair be faulty twice within first few months? it seems it cannot last beyond the warranty period.

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Customer care male
Mr. Adrian SaysJan 24, 2015

Udesire massage chair leather layers became mouldy and peels off. My previous iMedic chair was in the same place and position in my house, but did not face this problem.comparing the leather of the two, it seems the newer chairs are made of inferior leather. Very disappointed with OSIM quality.

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Customer care female
Ms. Ruby Lee SaysJan 20, 2015

Dear sir:I have a unit of i-squeeze foot massager which is not functioning well. There is a noisy sound. My model is OS-8000 i-squeeze. Serial number is 244585. Do we still have the spare part of this unit? Hope to hear your reply soon Thanks Sincerely yours, RubyLee.

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Customer care female
Ms. Tan Kee Choo SaysNov 10, 2014

I have two OSIM UMIST at home, but both are not working. Suspect the AC Adaptors are faulty for both units. The first one broke down and i changed the AC Adaptor. It works fine. Now the second one is down too. I bought the two UMIST last year and I had already threw the receipts. Please advise how should i go about such defects? Sorry! This is not a complaint, but feedback for advise.

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Customer care female
Ms. Julianne Fan SaysNov 08, 2014

No one seems to call us back despite many calls to customer service Singapore. Sale service is bad.

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Customer care male
Mr. Nicole SaysOct 10, 2013

Hi there,

I bought Umist baby from the Singapore airport this morning.
Somehow when I fill the water to the max, all the water starts overflowing and it does not work.
It appears to only work when i fill up only a quarter of the container.

I reside in Australia, but if it needs to be repaired, can it only be done in Singapore?

Nicole_loke@hotmail.com

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Customer care user complaints