I brought a Nutribullet from Amazon and have used it for about four months. I was making a smoothie for my children and found pieces of the rubber seal within their smoothie. Obviously this is highly dangerous and could have been a potential choking hazards. I'm only thankful I had a sip and found it not them. I have attached a photo of the deal, but threw the remainder in the bin with the smoothie. I am no longer using the Nutribullet and would like to know what you are going to do about this. Many thanksLizzie Jenner.
you had sent us a new blade. The new blade does not stay tightly closed and liquid is leaking out and going into the machine. We have tried to tighten it more but that does not help. Can you help us out. thank you.
My Nutribullet didn't work and I called you. The agent told me I needed a new base unit and I bought one from you for $55. It didn't work either, so I called again. The second phone agent figured out it was the "nibs" on the cup, not the base unit that were defective. He spoke with his manager and said they would send a prepaid mailer back for the new base unit and refund my $55 AND send me a new big cup to replace the defective one for my inconvenience. You never sent the mailer to me, never refunded my $55, and didn't send me the new big cup. I LOVE the Nutribullet and as a family doctor, tell all my patients it is the healthiest way to get fruits, vegetables, and lose weight.
I am more than dis satisfied I tried to call customer service over a 12 hour period. I continually left my number to "remain in line" and be called back to NO AVAIL I literally spent the whole day trying to contact your company. What a farse.
I have been calling and calling and cannot get thru my nutria bullet I do not even have two weeks with it and its not working it burned and smoke came out when I added ice to crush the ice. I need to send it back to get a new one or get it fixed.
I dialed the number twice, on hold for 15 minutes each time, then I filed my number so they would call me in my number according to the Que. Five hours later, still waiting.
I have done the same thing four times today already. 12 hours later. And still calling. Leaving my return number, as i still cannot get through. And still no one has called me back!.
We purchased the Nutribullet 900 at Boscov's department store, on 26 June 2014. This past week it has been malfunctioning. It will not run long enough to process the items we put into it. We would appreciate, if you would send us a return shipping label, or instruct us on how to proceed on getting it repaired or replaced. This appliance is registered under warranty. UPC
I have purchased a Nutribullet via flip cart recently and it does not work properly from day one and now it's broken down. Very unhappy with product. Please take it back.
I bought my Nutribullet two years ago and now the motor is VERY LOUD and ear piercing. I can not use it like that. I did get the four year warranty,, but I can not find my receipt. Do you have that on record? Can I get a replacement Nutribullet or get it fixed? Thank You.
I haven't had my Nutribullet for even a year and when I put in slot to start it I have to hold it down to keep it on, which makes it harder to use.
Been trying for two days to get a rep, after 12 minutes on hold, you are disconnected. This is horrible customer service.
I purchased my nutri bullet in April 2014. It stopped working in December 2014. I called emailed customer service and received no reply. IT is under warranty. How and where do I sent it in for repair.
I a have a Nutribullet frm USA and is using it in India. I bye mistake did not put the converted and now whenever i start it produces a burning wire smell. Please help wht shuld i do now?????i am in a total mess help. If you can give the customer care number Of Nutribullet located in India specially in Ahmadabad or in gujrat i will be greatfull. Please help.
By mistake i used the Nutribullet extractor in India without the proper converter. And now there is some kind of smell of burning wire. Please help what should i do. Do you have any number Or service center in India and specially in Ahmadabad or Gujarat? please help i am in need of it. Thank you.
I had both of my gaskets come out of two extractor blades. I couldn't get them back in and called the number above for information. I have been on the phone for about ten minutes and the operator mike (he's freezing in Utah) has already set me up with replacement blades and all. I have to pay $5. 98 for shipping. I am very happy with Nutribullet and grateful that i will be juicing again in a week. I shall miss it till then.
I had my Nutribullet about two years ago. I had taken good care of it, but suddenly it is not working. Because it is supposed to be life warranty. Please let me know, what to do?
I have purchased the nutribullet in us and brought to India. With converter i am using the same. I am happy that the product is so good and very useful.
Today while using it, it got damaged and burnt. Is there any service centre in India for repairing.
I have problem with my nutry bullet. Need a new base gear replacement part for nutribullet. Please tell me how buy one.
Go to amazon.com type in nutribullet 600 base or 900 base. I just bought one $ 42. 00 free shipping. Good luck. I gave up on customer ser. J. S. Winter haven fla.