Moneypak Customer Service Phone Number



+1-800-473-3636
3465 East Foothill Boulevard CA 91107 Pasadena, California, United States.www.moneypak.com

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What is Moneypak and What They Do


MoneyPak is a product of Moneypak Corporation provides Visa card and Master Card in the United States. Moneypak offers an easiest way to transfer money anywhere and also provides facilities to add money to a PayPal account. MoneyPak offers facility to add amount at retailers within range of $20 to $500. More than 60,000 retail stores are available for these products with Dollar Tree, Rite Aid, Walgreens and RadioShack. Meijer and Walmart are offering discount for these products. MoneyPak provides facility of transfer individual's direct deposit funds. The card also worked as normal debit or Credit Card by which user can add or use money. User can add more money in card through retail stores and also has the features of a bank account.

Moneypak Services


The Moneypak provides wide network of services that includes technology-centric, pro-consumer bank holding company that serve personal banking, prepaid debit card products and prepaid card reloading services, mobile banking services through GoBank mobile bank accounts, Green Dot MasterCard, Visa-branded prepaid debit cards, and various co-branded reloadable prepaid card programs, Visa-branded gift cards, online accounts, MoneyPak and swipe reload proprietary products.

MoneyPak Customer service Number:



+1-866-795-7597 customer service number
+1-877-434-3578 Call for queries or support services
+1-866-795-7597 For lost or stolen card services
+1-800-473-3636 Toll free number

The above mentioned customer care numbers of Moneypak's can be used for cardholder users, toll free number service is available throughout the country, contact for support services and queries. Call at these numbers for any query at any time, company service is always available to serve the best service.

Mail Address of MoneyPak:


The customers can send mails to the company on the address Green Dot Corporation, P.O. Box 1187, Monrovia, California 91017, United States.

Corporate Headquarter of MoneyPak:


The customers can visit the head office of the company at the address 3465 East Foothill Boulevard, Pasadena, California 91107, United States.

Moneypak Online Services:


www.moneypak.com

The company offers wide range of online services that includes reload prepaid card, add money to paypal, add funds to serve, cash deposit, make a payment, feedback, customer care services, email services, office locators, and many more.

   



You May Also Be Intrested In: Related Information


Source of Knowledge


in.linkedin.com/pub/money-pak/58/b75/920
en.wikipedia.org/wiki/green_dot_corporation
www.bloomberg.com/research/stocks/private/snapshot.asp?privcapid=5924972
www.greendot.com/greendot/account/contact-us
www.moneypak.com

Your Complaint, Suggestion, Complication or Review

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Moneypak Delineated Here With Complaints and Reviews

Customer care male
Mr. Leo HiggenbothamOct 28, 2016

I want my money back to pay my rent used first by phone then labtop.

Reply
Customer care female
Ms. Angel RobertsonOct 14, 2016

This is ridiculous I have been trying to load funds since 8am est and there has been no resolve yet this is crazy as hell someone need to do something about this.

Reply
Customer care male
Mr. Robert WagnetOct 09, 2016

Dear sirs: i bought a green dot Moneypak card an i cannot get my funds off of it. As it turns out i ordered a greendot visa card online an i got that, but have no way of putting this greendot money pac card which has my funds on it. On too my green dot visa money card. I called the website an it says it wants the card so it can put the funds on the card which is a green dot platium visa card i did not buy as an extra i was looking for the green dot card i could transfer my funds off of an put on to another card. Instead i buy a Moneypak card that apperently goes with the green dot platium visa card from walgreens. I put $34. 00 dollars on the greendot Moneypak card an seem to have lost it all. Anyway i'd appericate any help you could give me on this matter. I did go to the Moneypak website an input my information, but the page does not turn. So i can go no futher than page 1. I think it has a virus or spyware on the webpage.

Reply
Customer care male
Mr. Eric LipumaSep 27, 2016

I need to speak to a person as soon as possible I have been calling the customer service b embers provided and it keeps ending call on me because I do not have a green dot card I have an axheive card which accepts money packs and however last time it was not loading so I agent to refund the Moneypak yet it then said that it was already refunded I had started refund process two days earlier, but didn't finish and when I went back to complete process it then said it was already issued which I do not know how or to who I need to talk to someone to find out where my money's is being sent please call me 3475794623, your customer service number does not work and the other ones keep needed call with me because I do not have a greendor card as I said. So how can I speak to an actual person to track my money oak refund. Please help me. Thank 6ou.

Reply
Customer care male
Mr. Bryan BrownSep 13, 2016

I'm waiting to here from you to reimburse me, I put $500 on My RushCard through your services and have yet to see the moneys reach My card Please address this situation at the Earliest convenience possible.

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Customer care male
Mr. Bryan BrownSep 13, 2016

I recently started an account with you and my funds went missing as if the transaction never took place? I am in need of my funds and require immediate attention and assistance with this matter Please looking deeply into this matter at the earliest.

Reply
Customer care male
Mr. Alfredo MendozaSep 09, 2016

I can not get my Moneypak to load online all numbers for customer service do not work WHAT IS GOING ON . Can I PLEASE GET SOME KIND OF RESPONSE even Greendot will not help they keep saying "call Moneypak we do not handle any of that" and very rudely i might add i also went to HELP button and nothing how do i know if its the Moneypak that's not good even tho the cashier activated it. Or is it me (NO). OR is their system down HELLLOOO PLEASE RESPOND. This transaction was very important and i am VERYYYYYYYY UPSET if i would have gotten some kind of response i would have totally understood if there were problems going on, but to NOT KNOW OR HAVE ANY COMMUNICATION FROM NO ONE IS TOTALLYYYYY RIDICULOUS I KNOW YALL DON'T CARE WHAT ONE CUSTOMER HAS TO SAY BUT ALL IM ASKING IS FOR A RESPONSE PLEASE.

Reply
Customer care male
Mr. Dakota TavizonSep 07, 2016

I've been using Moneypak to add money onto my Paypal for emergency purposes. I just purchased a Moneypak card from you guys and here I find out that you guys do not do the Moneypak option on Paypal anymore. So now I am down 3-400 bucks just because that option doesn't exist anymore and you guys have Paypal cash now. Is there any way I could get my money back or transfer the money over into Paypal cash?.

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Customer care male
Mr. Fei XieSep 04, 2016

I bought a Moneypak last month and saved 400$ into, , but the system said DUE TO PRIOR NEGATIVE ACTIVITY WITH Green Dot YOU WILL NOT BE ABLE TO USE Moneypak. PLEASE CLICK BELOW TO REQUEST A REFUND. So, I can not use the Moneypak card and my money inside, And I've sent my application, , but I didn't got any information about my money.

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Customer care male
Mr. Erik KolbeckSep 02, 2016

It's all lies the 8004733636 Money-pak number doesn't work it just diconnects you before it goes threw. And the alternate money pak is really Green Dots cust. Service number They won't do anything for you they say they can not even give me an additional number for money pak. That is their efiliate buisnesss partner yet they can not give me any info or help with anything // Its all a bullshit head ache this has wasted yet another five hours of this day. And many previous days.

Reply
Moneypak Customer Service Care Phone Number 282897
Ms. Lisa StephneyAug 25, 2016

ITS BEEN DAYS OF ME WAITING TO LOAD MY CARD USING A MONEY PAK. I SENT IN MY PASSPORT ID. AND STILL THIS IS THE 3RD DAY I HAVE NOT RECEIVED A MESSAGE. I NEED THIS MONEY TO PURCHASE SCHOOL UNIFORMS FOR MY DAUGHTER. SO PLEASE HELP RE SENDING MY PASSPORT ID THANK YOU AGAIN FOR YOUR TIME. FOR IT IS NO PHONE NUMBER WHERE A LIVE REP CAN B REACHED. OR CALL ME PLEASE @ 917-801-2608.

Reply
Customer care male
Mr. Roy HolwardAug 23, 2016

First time user boughht two cards at rite aid was for four people i told them was total 950. 00 on the two cards i sent secreit number was came back not valid w3as i to buy four cards they did not say secret number is 94881437060352 for 450. 00 and 98587682939130 for 500. 00 i open up new green dot account 4143980022070661 said get new card was tem card do i get refund or go buy more cards buy four of them how do i get the money back to put on cards got the cards and recipt new this was you thought cheeper and as fast as others.

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Customer care male
Mr. John HarrisAug 20, 2016

I forgot my login password. I click help and answer the two questions and it reads it will send to my email and phone a link to reset, but they never show up. I also call customer service and put in my social security number and when it asked for my birthday, it reads it is the wrong information. I am locked out, please help.

Reply
Customer care female
Ms. Vicki FreemanAug 17, 2016

I would like to have someone return my call. I have sent my ID and am waiting to be able to use the Moneypak that was purchased. Please call me at 470-232-6600. I am 71 years old and I need this money to pay my electric bill before it gets disconnected. My family member is sending me the money. Why is it so difficult? I assure you I will NEVER use Moneypak or GREEN DOT again.

Reply
Customer care female
Ms. Tina DownerAug 14, 2016

I've lost two of my cards that are listed on my Moneypak account, I would like to have these two cards removed from my account, but i do not see an option to do this myself. If you could please send me an email with directions on how to do this OR send me a DIRECT LINE PHONE NUMBER TO A CUSTOMER SERVICE SPECIALIST THAT CAN ASSIST ME IN DOING SO. I DO NOT answer calls from numbers i do not know, so someone calling me would do no good.

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Customer care female
Ms. Susan DunnAug 12, 2016

Unable to speak with someone with the 18667951597 phone number. Did not have a 16 digit number so I entered my SSI information it requested, but it was considered invalid. Called the other number 18004733636 and no body answered it just hung up. I have a problem with one of the cards and need to speak with someone.

Reply
Customer care female
Ms. Thebora C ParsonsAug 11, 2016

Hello,

I have sent a request to get a refund for the money pak that I got and so far I have not received no even an email of confirmation that money pak received the request. Is there a number to call to actually speak with someone about it?.

Reply
Customer care female
Ms. Thebora C ParsonsAug 10, 2016

Is there are number to call to talk to people?
I requested a refund and still not receive any email or phone calls to confirm it.

Reply
Moneypak Customer Service Care Phone Number 280406
Mr. James G. Henry Jr.Aug 10, 2016

United States 314-218-0315. I purchased a Money Pak prepaid reload card for the second time in seven days, but this time is was asked to submit my drivers license(front and back)to completed the re-load process on my ADP employment pay card. It was copied as legibly as possible with my smart phone. It was first stated that the verification would take up to thirty minutes. After i submitted my personal information, it was then stated that verification may take up to two days. That is unacceptable as i first had to submit my photo ID just to make the cash purchase of the re-load card and then i was asked to again submit the same on the internet. Now i am told the funds may not be available for two days. My purpose for reloading my card was to make a time sensitive transaction. I am now unable to do so.

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Customer care male
Mr. MeAug 08, 2016

Its hard to get through you. No one answers, i am so mad. I wont recomMe nd this service. It asks for a ss when theres millions of people who do not have ss and have relatives all across immigration centers detaineed, jails or what ever. You guys suck.

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Customer care male
Mr. Orlando PangilinanAug 04, 2016

Moms pal is a scam, fraud you guys do not have real live people to talk to or live person to help customers that needs help. And if they finally got a live person that's on a website pate below money pack that will lol like ther Moneypak people which there not. They will asked for your email address and the moment you say this the scam begins. Your Moneypak number was used somewhere in New Jersey, nbut do not worry will fix that problem, they will give you all the spills then hit you with an info that your email or info has been hack. Now the punch. I can get that fix for you if you call Cisco number to fix for you it will. Cost you $150. Dollars, but your info will now goin to be sect urge.

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Customer care male
Mr. JimAug 01, 2016

I purchased a Moneypak reload card and the reload failed. When trying to contact you, the 800 number failed to connect. I tried other 800 numbers for green dot and could not get past the automated system to speak to someone.

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Customer care male
Mr. Typeoomissmelodia TrumpJul 28, 2016

I'm awaiting claim number 494460663904 for $400 money Pak. I emailed receipt copy with date of purchase y store number. Please process refund via PayPal to typeoomelodia.com PayPal account. Miss trump no longer Kinard trump just trump last name.

Reply
Customer care female
Ms. Alisha GilesJul 27, 2016

I bought a Moneypak reloadable card for my stepdaughter. She couldn't get it to work or to load to her card so she asked me to do it. I didn't realize I had to enter my personal information until I had it in order to add the money to her card. I have been trying to reach someone for three hrs to talk to someone in order for me to delete MY personal information as I had to enter it to add the funds to her Walmart money card. Please help me .

Reply
Customer care male
Mr. Eva MboyaJul 13, 2016

It is a month today and I loaded a Moneypak card to reload my prepaid card, it was $300 and I'm yet to recover it. I have received email from your online help, but nothing has changed. Your customer service line does not help at all I need to use my money.

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Customer care female
Ms. Michelle CrawfordJul 13, 2016

My ex husband purchased a Moneypak in Georgia for my card here in Maryland. He attempted to load my card on the telephone and that's when we found out there was a new process. He sent me the Moneypak number. I registered my card loaded my ID (CLEAR PICTURE) 2wks later it still hadn't processed I then requested a refund. It is now July and I still have not received the $200 refund. I am very angry because when I checked and resubmitted it stated that the refund was processed. Where is it then. Not happy with the lack of customer service on the Moneypak site. I found this site by searching the web.

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Customer care male
Mr. Gerald DruryJul 09, 2016

I have asked for a refund of my deposited funds, but I have not received a check yet. Please let me know the status of my account. My cell is 310 722 5125 I have funds in my money pak and my green dot credit card. I have aske for a refund of both. Please advise.

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Customer care female
Ms. Tyquanda VasqueJul 04, 2016

It will not let me reload my card and I need my money now to pay for something I have never had to do this or wait like this.

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Customer care male
Mr. RodJul 02, 2016

My complaint is about the site being under construction is probably fake and the mobile opt in verification is probably fake and I lost my money and it's real right? If so may someone please stop this madness? I'm very mad.

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Customer care male
Mr. Dan JewettJun 30, 2016

I have been trying to use a Moneypak card to recharge my GreenDot credit card buy your website has been saying Sorry for the inconveiniance we can not process you request at this time. Try Again for over a week. What is wrong. I have tried different browsers, computers, and several different locations, but NOTHING Portions of your website say it is under construction. I will be reporting this to my Attorney General's office and including Rite-Aid as an accomplice. I will not stop until I get every Moneypak pulled off of the shelves state with and hopefully corporate wide in Rite-Aid.

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Customer care female
Ms. Diana DoddJun 27, 2016

I have already reported the money scam issue that took place on 6/20/2016 with the Money Pak card I purchased from Walgreens. Money was put on the card and I wasn't able to use the card therefore my money should be REFUNDED back to me immediately. I will go to the Better Business Bureau and Police Dept and report this as well. /.

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Customer care female
Ms. Leaandra MccoskerJun 26, 2016

I have been trying to load money on my card for two days and still have not received it and can not get anyone on the phone.

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Moneypak Customer Service Care Phone Number 272699
Mr. Ranjeet Kumar SharmaJun 26, 2016

I am Ranjeet Kumar Sharma
i activated one ID maney pack service. But not recharge any mobile number. Problem low balance. Please contact me mo. 7827283338.

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Customer care male
Mr. Thomas B WhaleyJun 15, 2016

I purchased a Money Pak card for $100 from Walgreens on May 11, 2016 and was never able to use it because some of the numbers on the scratch off were not legible. Please advise me what steps to take to have the card replaced.

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Customer care female
Ms. Kathie GriffinJun 13, 2016

This is fucking bullshit and you will be reported to whomever i need to get in contact with to have chargess filed against you and your company as soon as possible you are pieces of shit.

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Customer care female
Ms. KathieJun 13, 2016

I purchased 500. 00 on a greendot card tonight and it says it is not valid this is bullshit i need my money now not tomorrow i want to know wat your going to do about this your procedure is not my problem when i go to a retailer they are supposed to know how to handle the transaction procedure i need this fixed tonight very critical for me to pay bills which will be late now no thanks to this shitty service thanks for fucking my credit up azppreciate it.

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Customer care female
Ms. Nancy RamirezJun 11, 2016

Hi my name is Nancy Ramirez and I filled out a form on line for a refund and it's been about 15 days and I have not received anything can someone please contact me.

Reply
Customer care male
Mr. Ross NoeJun 10, 2016

Hello. I am Ross Noe Telephone number 6625547291. I attempted to set up an account with Moneypak. The account does not appear to have been set up correctly. When I log in my name appears on the screen, but the cards on file section does not list my card. Can you please correct this for me and inform me as to what I should do?
Your assistance in this matter will be deeply appreciated.

Reply
Moneypak Customer Service Care Phone Number 268343
Mr. RajenderJun 04, 2016

Hello sir,
I am Rajender
maine ek ID activate karvai thi lakin use recharge karne pe balance low show kr rhi hai or rcharge b nahi ho rha hai.

Reply
Customer care male
Mr. Jose PerezMay 28, 2016

I purchased a reload card and i attempted to set up an account at Moneypak.com i can not log in to access the money card what the fuck.

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Customer care female
Ms. Kirstan MarhankaFeb 16, 2015

I need to speak to someone in charge at greendot about my card and its transaction, and my money. I cant get a hold of nobody and i need to get a hold of someone now. Every freaking number i call it says i got the wrong number and call on the back of my card. .

Reply
Customer care female
Ms. ChrisDec 06, 2014

Looked up website info to get a refund on a Moneypak card. This site looked completely legit
I called, the man who answered took my address and the Moneypak number and said i would receive a refund check in 7-10 business days. That time passed and i called. He hung up on me and when i tried to call again it was continuously busy. I then tried calling with my cell and the same thing. There has to be a way to find this man, Why can't i find someone to speak to in a fraud department? Why is it impossible to talk to a human?

Reply
Customer care male
Mr. Jacqueline ManonNov 27, 2014

I used the Green dot moneypak card to reload my card and when I checked my balance it was not placed on the card. Please investigate to find out where it is and what can I do to pay my bills where did the funds go?

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Customer care male
Mr. Benson OrinaNov 18, 2014

Please help i bought Moneypak total to $1, 500 and paid after paying i called eBay to verify, but the told me it was not them hence its scum. Help me please to get my money back.

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Customer care male
Mr. Benson OrinaNov 18, 2014

I bought Moneypak today from cvs and walgreen both worthy $1, 500. The deal was to pay for the vehicle i got on ebay after paying the and called ebay they told me that was not them. They said it was a scam. Now i wanted your help.

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Customer care female
Ms. Ms. TreniaNov 05, 2014

I need to talk to someone about a recent issue. I put $300 on a Moneypak card and was asked to scratch the numbers off the back of the card in order to get my refund. I never received my refund. I tried calling the 1-818-570-5090 and I talked to a man and he asked me if I had a confirmation number and I told him number. He asked who I had spoken to about the refund and I told him a man. He put me on hold and then hung up the phone. I tried calling the number back and the phone would give a busy signal. Why would people tried to scam people out of their money. This is very sad and unprofessional.

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Customer care female
Ms. ParrishOct 31, 2014

I have called all six numbers and have never talk to a person. Do you just take peoples money every time? I get one I have trouble loading.

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Customer care female
Ms. Myra RichardsonOct 31, 2014

I need to speak to a live voice in order to handle my issue. I put $500 on a Moneypak card and when scratch off in front of my insurance agent the card came up zero balance. I called the number on the back of the card. I called 8185705090. I got a live voice and they told me to buy another card with $500 and then they will send me my refund. That was not very business like and then they hung up on me and I called back 14 times and they would not answer my call. I have my receipt and screen print of all of my transaction. I will be following up with the better business bureau soon, if I can not get this issue to be resolved.

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Customer care female
Ms. connie walkerOct 14, 2014

I being trying to contact customer service and have not due to them talking bout a 16card number, i have a 14 number, so who do i call?

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Customer care male
Mr. virginiaAug 14, 2014

Call me ASAP! I have been sending emails and I get no response from your company. Please call me to the number provided if there is no answer please leave me a detailed voice mail message including contact information where I can return the call since I have limited access to my phone during working hours.

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