I just gave parental consent to my son so he could play on a friend's realm. I received an email confirmation that he now has permission as well as a receipt for a charge to my CC. Yet, when he tries to access realms, he still gets the message he needs parental consent. Please fix. His email is email@example.com (If you need that to ID him).
hi , my first mine craft account got deleted so I bought it again, I can log in to the web site but cannot log in to the game please help tom.
I have been constantly trying to change my password and you guys are not sending me the e-mail with the temp password. This is the worst customer service ever...I need help immediately.
I purchased gift cards for my children for Christmas and when trying to redeem them they get an error message stating the cards have already been redeemed. Please HELP!!!
I trying to reedem a prepaid card for Minecraft,, but it says that the code has already been used.
Ok so one you guys need to somehow alow us to join creative servers over WiFi and two you need to have better things like cars and you should also have a horse. I cannot join my friends creative serve to ride her roller coasters you should allow that. Also I have already lost one home and one roller coaster and that you should give us a choice between having unlimited land and limited land because last time I played this it was so easy to find everything, and now I have to keep building a new house everuytime I lose one so if you could please take my request into consideration I'd be a lot more happier using this app.
We have purchased minecraft and we are unable to access it. We have also tried with our other emails have not been able to download it. We have tried the passwords and it still doesn't work. I do not want to purchase it again, but I do want play it. Please help me figure out a solution to this problem. My account is under the email scottylizzard9161@att. Net registered to ScottEllis. Thank you.
We bought a Minecraft card for the xbox one. When my sons attempted to redeem the card they input an incorrect email address. We have not received our final redemption code, because it was most likely sent to the incorrect email address. Please contact me at firstname.lastname@example.org with our final redemption code. The pin number from our full game download code from the xbox store is 7019813060.
I have a Mojang account and I got a prepaid Minecraft card and i redeemed the card and downloaded Minecraft and now the game is not downloaded and i cant log into my account here is my account info. Frankenstien420 and my email is email@example.com please help me. And you an Skype to explain what i need to do or email me please. My Skype name is scrillamcnilla.
12/26/14- I went to gamestop and bought a card to buy minecraft and once i got home i typed the code in, but once i was done it said that the code has already been redeem'd
I paid for the game but it says i still need to pay whats wrong with that? my mom is canceling her payment right now. whats wrong with u guys? It fix it now.
I am having problems signing because i had forgot all of my signing and recovery information for my account.
I bought Minecraft for $26. 95 and unable to get the game ( only the demo). My ten year grandson cried and ow he does not want it Because he got very frustrated please credit back my account.
After several attempts to download Minecraft game on my account it will not complete the download can you please assist me in this problem. Thanks Joey.
I am trying to purchase minecraft for my Granddaughter and having nothing, but problems. Keeps telling me that my credit card number is not valid, which it is? I have tried three valid credit cards and it rejects all of them. Can I call and do this over the phone?
I have not been able to play the full version of mine-craft with my son for a number of months now, i think my ID may have been stolen - I no longer have access to the full paid software.
On Playstation three Edition of Minecraft. I just got update 1. ten and it came with two new texture packs, so i bought them, but whenever I tried downloading it. It says "No content found". I even restarted my PS3 and still did not work. I tried calling the number, but it doesn't work so send an e-mail so i come to know how to do this. Thanks.
My son has been told his access to mine craft is denied until May three, 2015 for hacking. He is an 11 year old boy who, until I explained what "hacking" is, didn't have a clue what that even was. He said he has not entered anyone Else's domains. He says all he has done is summon giants. Please investigate this and communicate with me, mother, through my email at Michellelyn. Geraci@gmail.com or via my cell phone at 203-856-9924. He sincerely is not aware of any wrong doing, and if he has, please enlighten us so he does not make this error again. I personally do not care anything for computer games,, but this seems to encourage imagination and he enjoys mine craft very much. It is the only game I allow him to play. Thank you. Sincerely,
I brought Minecraft for £16. 47 and when I payed it, it said that I cannot play as the servers were full and that the order was canceled, therefore they said I would get a refund, but I haven't received it yet. Can you please find out why I have not got the refund yet.
when I try to play Minecraft on the computer it wont let me because I do not remember my password and so then I type in my user name and it says it's wrong, but it is actually right because I typed in my dads email address the right way.
I keep getting an error message that says i can not register or sign up because YOU GUYS are "UP DATING" you site, and it says it won't be long. What do I do now?
I purchased minecraft game for £17. 95 and set an account on your Mojang web page. I paid for the game, but did not receive a code to access my account and play the game. Could you please respond with the code or i will close the account and ask you to refund me my monies back. I have try to contact you on many occasions with no reply. Kind regards
I was playing ps3 edition for about an hour and went out and all the progress was gone after a trial texture pack.
My Minecraft game has been crashing every time. I started it and the launcher keep on saying random things. Sometimes it says something about java run time, something about mini dump failure and a bunch of other stuff. Please help! You have made a great game. I just want to help. So, i can play it again.
I do not have a complaint, but i drew something and i thought yal could look at it and maybe put it in the game.
Can't call. Paid for Minecraft and error occurred want money or game immediately. My phone number is 321-525-1987
I logged on and my two houses are in a mountain. The mountain randomly spawned in my two houses.
I just got a $26. 95 Minecraft gift card and when i try to redeem. It keeps on telling me that it needs to verify my email and to got to my email and then follow instructions. When i go to check my email all, i get a message that says "too many recent requests" and that is it. It will not let me redeem my gift card. Please look into this issue and advice on how to resolve it. My account is lolipop121131. Do not spell it.Thank you.