It is absolutely unconscionable that you want all this individual and personal data from us, yet you refuse to obtain, release, and/or publish a contact phone number for someone to actually get a hold of someone via a toll-free phone number. You're VERY ready, willing, and able to RECEIVE my money, but have extremely little interest in trying to ensure that my money was well-spent. The amount of mental gymnastics I've had to go through to get a user name, password, and working account has been intolerable. Absolutely ridiculous I will NOT give you my cell/phone number; YOU can give me a number where I can reach a human being at MY pleasure. NOT YOURS.
We have tried everything to make it so i do not have to play on the demowo rld nothing will work we have boulght te game three diffrent times they all say play demo. I am very angrey.
i person trolled me on iphone or ipad (i don't know what device he was using) but anyway i was building untill he came in(his user name is sonic) may you bann him for a week? thanks
i need help with my skin. I have tried calling you, but you never responded, so i am writing this. I am having trouble with my skin. So i am contacting you i have a security account so i am hoping for a response i have to type in my security OK i type it all in it keeps asking me the same thing over and over again and then it says i an logged in, but i am not.
Hello, I have been banned on Mineplex for "speed hacking" in block hunt. My account is Jankster13 , also may you tell me if I need to say my password, but my computer is an HP, I had no modifications on it and like it is, it's not a great computer. I have no proof to show that I was not hacking, but if you can, you can watch my screen if I play. The real problem is that I have lots of lag, so when I use the speed ax it always glitches me back and I get kicked for that, but now I got banned. I have low fps (I think that's what it's called) and I do not know if you can watch my computer screen or if you can Skype, but please, please let me know. It's the best server I think and I do not want any bad records so please help me and thank you great people for your time. I am so stupid because I now realize that this is for the Mojang service problem stuff and I do not know how to post complaints on Mineplex, but if you can help please do.
Well I was playing the game fine yesterday. But today when i go to log in it tells me that I have merged my account and need to enter the email i used to merge it. I do not recall doing this and now cannot log into my account to game out. My user name was Shillenz and I have no idea why I cant play. I would love to simply type in my user name and password like the years i have before, but no.
I just gave parental consent to my son so he could play on a friend's realm. I received an email confirmation that he now has permission as well as a receipt for a charge to my CC. Yet, when he tries to access realms, he still gets the message he needs parental consent. Please fix. His email is firstname.lastname@example.org (If you need that to ID him).
hi , my first mine craft account got deleted so I bought it again, I can log in to the web site but cannot log in to the game please help tom.
I have been constantly trying to change my password and you guys are not sending me the e-mail with the temp password. This is the worst customer service ever...I need help immediately.
I purchased gift cards for my children for Christmas and when trying to redeem them they get an error message stating the cards have already been redeemed. Please HELP!!!
Ok so one you guys need to somehow alow us to join creative servers over WiFi and two you need to have better things like cars and you should also have a horse. I cannot join my friends creative serve to ride her roller coasters you should allow that. Also I have already lost one home and one roller coaster and that you should give us a choice between having unlimited land and limited land because last time I played this it was so easy to find everything, and now I have to keep building a new house everuytime I lose one so if you could please take my request into consideration I'd be a lot more happier using this app.
We have purchased minecraft and we are unable to access it. We have also tried with our other emails have not been able to download it. We have tried the passwords and it still doesn't work. I do not want to purchase it again, but I do want play it. Please help me figure out a solution to this problem. My account is under the email scottylizzard9161@att. Net registered to ScottEllis. Thank you.
We bought a Minecraft card for the xbox one. When my sons attempted to redeem the card they input an incorrect email address. We have not received our final redemption code, because it was most likely sent to the incorrect email address. Please contact me at email@example.com with our final redemption code. The pin number from our full game download code from the xbox store is 7019813060.
I have a Mojang account and I got a prepaid Minecraft card and i redeemed the card and downloaded Minecraft and now the game is not downloaded and i cant log into my account here is my account info. Frankenstien420 and my email is firstname.lastname@example.org please help me. And you an Skype to explain what i need to do or email me please. My Skype name is scrillamcnilla.
12/26/14- I went to gamestop and bought a card to buy minecraft and once i got home i typed the code in, but once i was done it said that the code has already been redeem'd
I paid for the game but it says i still need to pay whats wrong with that? my mom is canceling her payment right now. whats wrong with u guys? It fix it now.
I bought Minecraft for $26. 95 and unable to get the game ( only the demo). My ten year grandson cried and ow he does not want it Because he got very frustrated please credit back my account.
After several attempts to download Minecraft game on my account it will not complete the download can you please assist me in this problem. Thanks Joey.
I am trying to purchase minecraft for my Granddaughter and having nothing, but problems. Keeps telling me that my credit card number is not valid, which it is? I have tried three valid credit cards and it rejects all of them. Can I call and do this over the phone?
I have not been able to play the full version of mine-craft with my son for a number of months now, i think my ID may have been stolen - I no longer have access to the full paid software.
On Playstation three Edition of Minecraft. I just got update 1. ten and it came with two new texture packs, so i bought them, but whenever I tried downloading it. It says "No content found". I even restarted my PS3 and still did not work. I tried calling the number, but it doesn't work so send an e-mail so i come to know how to do this. Thanks.
My son has been told his access to mine craft is denied until May three, 2015 for hacking. He is an 11 year old boy who, until I explained what "hacking" is, didn't have a clue what that even was. He said he has not entered anyone Else's domains. He says all he has done is summon giants. Please investigate this and communicate with me, mother, through my email at Michellelyn. Geraci@gmail.com or via my cell phone at 203-856-9924. He sincerely is not aware of any wrong doing, and if he has, please enlighten us so he does not make this error again. I personally do not care anything for computer games,, but this seems to encourage imagination and he enjoys mine craft very much. It is the only game I allow him to play. Thank you. Sincerely,
I brought Minecraft for £16. 47 and when I payed it, it said that I cannot play as the servers were full and that the order was canceled, therefore they said I would get a refund, but I haven't received it yet. Can you please find out why I have not got the refund yet.
when I try to play Minecraft on the computer it wont let me because I do not remember my password and so then I type in my user name and it says it's wrong, but it is actually right because I typed in my dads email address the right way.
I keep getting an error message that says i can not register or sign up because YOU GUYS are "UP DATING" you site, and it says it won't be long. What do I do now?
I purchased minecraft game for £17. 95 and set an account on your Mojang web page. I paid for the game, but did not receive a code to access my account and play the game. Could you please respond with the code or i will close the account and ask you to refund me my monies back. I have try to contact you on many occasions with no reply. Kind regards
My Minecraft game has been crashing every time. I started it and the launcher keep on saying random things. Sometimes it says something about java run time, something about mini dump failure and a bunch of other stuff. Please help! You have made a great game. I just want to help. So, i can play it again.
I just got a $26. 95 Minecraft gift card and when i try to redeem. It keeps on telling me that it needs to verify my email and to got to my email and then follow instructions. When i go to check my email all, i get a message that says "too many recent requests" and that is it. It will not let me redeem my gift card. Please look into this issue and advice on how to resolve it. My account is lolipop121131. Do not spell it.Thank you.
My skin wont show up on any servers! i have tried logging in multiple times and still nothing. Even other computers won't show my skin. I have tried everything, but i still cannot see it. Please help.
Someone bought Minecraft. Three times used my debit card. I do not know who did it, but i want a full refund immediately. I am trying to contact someone, but there is no number. This is very frustrating for me.
I cannot log into my account, so i presume that i just forgot a letter in my password so i change it. No email to change it, but later when i did get it it sent me to the change password and changed it and it still didn't work then i tried to change my username also didn't work. So i cant get into my account and I am unhappy.
Around christmas time i received a gift card to purchase minecraft and was able to use it fine, but recently every time i try to use minecraft all i can do is play the demo and not the actual gam.
When downloading an app called minecraft multiplayer pe
I found that i could not join any other servers because of a bug.
I contacted them and told them the problem i was having.
They said it was something that was happening with your
App minecraft pe. Thanks for your time and i hope to get a response soon.
I have the game minecraft on my laptop. I downloaded the demo version on my friends laptop and now it is only letting me play the demo version on my laptop even though i have the full version of it. Please contact me and let me know how i can fix this.
Hi, we are trying to buy minecraft online (pc). We are unable to do this because it is giving us an error message and try later. What can we do to make it work.
I am tring to buy minecraft and it just keeps on saying error and i tried it three times please help and how can i contact you to tell me what to do easier.
Hello Mojang, I am from America and I am a big fan of Minecraft. I am starting to notice some problems. I bought Minecraft off of minecraft.net and played it for about three years. Today when I opened up the launcher it said play demo. I play Minecraft weekly so I do not know if that has anything to do with it. I checked online and saw that several other people are having the same problem. I hope you can fix my problem and everyone else's. Thank you your time.
Hi dear Sir/Madam,
There's a question for you:
Here is a company in China, we would like to know if we can purchse Mongjang's copyright of use in China.
We are really want to cooperate with you.
Please kindly give me a response through email@example.com, thank you!
minecraft wont let me sign in it says to check to make sure that your online and that you do not have minecraft blocked and I am obviously still online and minecraft isnt blocked i was on it earlier today what can i do?
please fix this problem I can not log onto Minecraft I I made a new password twice and its still not working please fix I really need to play Minecraft and if its not fix I am really gonna rage quit on my PC and not play minecraft unless you email me and say its fixed...My email is firstname.lastname@example.org
Thank You for your time Mojang