Mojang Complaints and Reviews
Mr. Pierre Says Oct 13, 2014
Someone bought Minecraft. Three times used my debit card. I do not know who did it, but i want a full refund immediately. I am trying to contact someone, but there is no number. This is very frustrating for me.
Mr. Alex L. Says Oct 12, 2014
I cannot log into my account, so i presume that i just forgot a letter in my password so i change it. No email to change it. But later when i did get it it sent me to the change password and changed it and it still didn't work then i tried to change my username also didn't work. So i cant get into my account and i'm unhappy.
Ms. Sue Mccormack Says Oct 11, 2014
My world has gone with my ipad. What do i do to get it back.?
Mr. Steven Greer Says Jul 22, 2014
Around christmas time i recieved a gift card to purchase minecraft and was able to use it fine but recently every time i try to use minecraft all i can do is play the demo and not the actual gam.
Mr. Trace Says Jul 21, 2014
I can not get my email to verify. No email was sent and it will not send another one because it says that it just did.
Mr. Michael Says Jul 20, 2014
When downloading an app called minecraft multiplayer pe
I found that i could not join any other servers because of a bug.
I contacted them and told them the problem i was having.
They said it was something that was happening with your
App minecraft pe. Thanks for your time and i hope to get a response soon.
Ms. Taylor Says Jul 20, 2014
Cannot log into my account tried everything that you said but it didn't work.
Mr. Balke Says Jul 19, 2014
Trying to connect to anthoer server and when the screen that says loading server just frezes.
Mr. Devon White Says Jul 04, 2014
I just want mods for minecraft on my playstation system and i do not know how. So please tell me how.
Mr. Ethan Dicus Says Jul 01, 2014
I have the game minecraft on my laptop. I downloaded the demo version on my friends laptop and now it is only letting me play the demo version on my laptop even though i have the full version of it. Please contact me and let me know how i can fix this.
Mr. Jeff Says Jun 20, 2014
Hi, we are trying to buy minecraft online (pc). We are unable to do this because it is giving us an error message and try later. What can we do to make it work.
Mr. Eduardo Says Feb 17, 2014
I am tring to buy minecraft and it just keeps on saying error and i tried it three times please help and how can i contact you to tell me what to do easier.
Mr. Preston Says Dec 10, 2013
Hello Mojang, I am from America and I am a big fan of Minecraft. I am starting to notice some problems. I bought Minecraft off of minecraft.net and played it for about three years. Today when I opened up the launcher it said play demo. I play Minecraft weekly so I don't know if that has anything to do with it. I checked online and saw that several other people are having the same problem. I hope you can fix my problem and everyone else's. Thank you your time.
Mr. Zackary Says Oct 16, 2013
Hi I have a problem my problem is a got a new iPad and i was wondering if I could get my old profile on my new iPad can you help
Ms. Rachel Says Sep 30, 2013
Hi dear Sir/Madam,
There's a question for you:
Here is a company in China, we would like to know if we can purchse Mongjang's copyright of use in China.
We are really want to cooperate with you.
Please kindly give me a response through email@example.com, thank you!
Mr. Brad Scriver Says Sep 24, 2013
minecraft wont let me sign in it says to check to make sure that your online and that you dont have minecraft blocked and im obviously still online and minecraft isnt blocked i was on it earlier today what can i do?
Ms. Autumn Kinne Says Sep 22, 2013
please fix this problem I can't log onto Minecraft I I made a new password twice and its still not working please fix I really need to play Minecraft and if its not fix I'm really gonna rage quit on my pc and not play minecraft unless you email me and say its fixed...My email is firstname.lastname@example.org
Thank You for your time Mojang
Ms. Autumn Kinne Says Sep 22, 2013
not letting me log into my Minecraft account cause we had to unplug the pc and now its not letting me sign in all together soi can you please help me my parents went out a bought me a card for minecraft and I used it now I played minecraft for about three to four weeks and now i can't log on due to unplugging the pc so we didn't accidently sell in in our indoor moving sale...cab you call me if u work sunday my number is (352) 364-2515 or my house number which is (352)419-8000
Thank You for your time
Mr. xBlueDragonx Says Sep 22, 2013
your definetetaly gonna lose 4,000,000 minecrafters because im telling my friends about the crap you are doing unless you turn the site back on or i will dont test me im not bluffing a have alot of subscribers on youtube and they wont play the game and they will be very mad and stop playing your game hope you have a back up plan.
Mr. Mergenman4 Says Sep 14, 2013
The rose was taken out of Minecraft as of the 13w36a snapshot. The rose was the Peace Rose, and it was my friends thing. He is nothing without the Peace Rose. Please add it back in. I don't understand why you needed to remove it.
Mr. charles Says Sep 05, 2013
i updated my gtx 680 graphics card and i had java and i tried uninstalling it and reinstalling it a few times and watched videos and none of them worked no matter what i did and i downloaded the right version of java i am sure of that but anyway once i updated my card i restarted my computer and i could no longer open minecraft or any of the mod packs like technic launcher or ftb and the older version of technic launcher nothing even opens it just kinda i don't know lights up the symbol thing and never opens or gives me an error report so i am hoping you can help its really starting to bother me and other games i can play like from steam so i think its just java because i cant even open it so please help i would greatly appreciate it
Mr. gursharan Says Aug 26, 2013
I have been singed out of my account and it would not accepts my email and password
Mr. luke Says Aug 25, 2013
my friends server was recently hacked by someone with the username epic0ldmanhow do i stop him
Mr. Edy Loza Says Aug 20, 2013
I changed my password and when i tryed entering it it says that its incorrect and when i try the forgot password link and i put my email so they can send me a link of my password it says my email IS NOT ON THIER RECORDS plz help me.
Mr. Alex Kluem Says Aug 20, 2013
I migrated my minecraft accout to my ojang account and now it says that i need to buy minecraft again!!! WHY DID THIS HAPPEN!!!???!!! Please help me ASAP
Mr. romando Says Aug 19, 2013
Hello Mojang, I am having probs with my kindle fire fd... i ican join games but i cant make servers (lan) please get back to me when corrected.. also when is minecraft coming out for ps3
Mr. nicco741 Says Aug 18, 2013
I made an account yesterday and i've bought minecraft, but when i tried to download it, it only gave me the demo version. I also have a Mac computer. I also can not believe that you guys have these amazing products, but you still dont have the common sence to make a phone number. If you make a phone number soon, then i will be very happy. Because I have been trying to download minecraft for eight days............GET A PHONE NUMBER!!!!
Ms. AnniSolo Says Aug 17, 2013
Hi! I have watched multiple videos, but nothing happens! I want to change my skin on minecraft pe for my iPad! PLEASE HELP!! MY EYES HURT!!!! D:
Ms. Kristie Says Aug 16, 2013
i cant seem to be able to get on minecraft from another computer. my password does not wont to work even when i reset my password. i use my email for user name and the pass word that i set and it doesn't work.
Mr. robert brattain Says Aug 13, 2013
I put in the correct things to re-login and it didn't work I need help!!!!!! contact e @ email@example.com plz I need help
Mr. Kenzo Roberts Says Aug 11, 2013
I can make my own server I'm so mad I get tired of doing it oh and I'dont know how to download mods can you guys help
Mr. joey Says Aug 10, 2013
i do not have a minecraft folder. I have the application, but the folder didn't download. I can not download any mods
Ms. Rachel Holt Says Aug 05, 2013
we downloaded minecraft and played it ONCE now its missing from our pc cant figure out how to get to it again!!
Ms. Karen Says Aug 02, 2013
You need a legit phone number for the United States! After all how many people need your help after purchasing your products, but NO support!!!!!
Ms. Karen Says Aug 02, 2013
You need a legit phone number for the United States! After all how many people need your help after purchasing your produces, but NO support!!!!!
Ms. Karen Rekar Says Jul 22, 2013
We bought the Minecraft card from GameStop and downloaded Minecraft for my son. Very shortly after that the computer started working improperly. We ran a virus scan and there were two worms and upwards of ten viruses, all attached to Minecraft. Please fix this problem. Thanks
Mr. Aaron McGowan Says Jul 22, 2013
I have the minecraft pocket edition app on my kindle fire and the app works great but it won't let people join my world's.I'm afraid to delete the app, because I don't want to have to pay for it again. What do I do? Call me back at 706-619-6500
Mr. Bruno Says Jul 03, 2013
i can not download the mo creatures mod please help me download it