Mobily Saudi Customer Service Phone Number

966 56 010-1100

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Mobily Saudi

Mobily is a public telecommunication company that started its journey in the year 2005. The headquarters of Mobily is located in Saudi Arabia. Khaled Alkaf is chief executive officer and managing director of the company. Mobily is the second mobile service providing company in the Kingdom of Saudi Arabia. It provides various services regarding Telephony, Data, Fixed and Mobile Telecom Services. As per 2011 records, it had its revenue around $ 5.35 billion. It is a fast growing company which operates in all over the world. Moreover, it also offers mobile network services. It serves more than 6 million subscribers.

Mobily Saudi Address

The address of Mobily Saudi is Riyadh, Saudi Arabia.

Mobily Saudi Website

The Website of Mobily Saudi is

The postal and official address, email address and phone number (helpline) of Mobily Saudi Service Center and Mobily Saudi customer service number is given below. The helpline of Mobily Saudi customer service number may or may not be toll free.
Mobily Saudi Phone Number Customer Service
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Mobily Saudi Customer Service Number Complaints and Reviews

Customer care male
Mr. Fayyaz Ahmed SaysMar 05, 2015

I paid invoice yesterday, but until now outgoing and internet on my blackberry is barred if i check my network they mentioned (the SIM is not compatible). I don, t know what happen.

Mohammad Imran Mohammad Sabir Customer Phone Number
Mr. Mohammad Imran Mohammad Sabir SaysDec 27, 2014

I am Mohammad Imran Mohammad Sabirthis is my mobily number 0543598649. Service call is bared.

Customer care male
Mr. Rafael Marqueses Mejia SaysDec 08, 2014

Barred call and message sending failed again. I've already done loading ten Saudi riyals worth of prepaid load, why are these problems always occur? please send me notifications on how to update my mobile Sim card through text messaging so that this will never ever happen again and i thank you.

Customer care male
Mr. Shanaka Fonseka SaysDec 08, 2014

A/C - 200910174372 Gentlemen I am extremely dissatisfied with things are handled by Mobily. I subscribed for home internet service on 30th Oct 2014 for 3 months with a maximum monthly capacity of 20GB (for SR 300). Allotted capacity (20GB) for month of October was used in full and the connection was blocked in mid of October. Since then one full month has already gone and still my internet connection is not activated. I informed about this to customer service one week before and I was told that they have already informed the tech guys to fix this and the connection will be activated within 24 hours. As nothing happened, I called them twice thereafter and the same message was conveyed to me. Yesterday, I went to one of the Mobily Customer Service Centers and they returned back with the same reason that if the connection is not activated within 24 hours to contact customer service via 1100. I am going in circles and deprived of the internet connection despite payment for 3 months connect

Customer care male
Mr. Omar Khan SaysDec 07, 2014

My mobile 4G router's speed is not good. My Mobile 4G router is like 2G router. It doesn't have good speed and performance. Please improve this.

Customer care male
Mr. Ashikur Rahman SaysNov 25, 2014

My Mobile y number is 0541684474. This number i face to problem every day 40 halal a deduct automatic. I do not know what service active. I request you please close this deduction.

Customer care male
Mr. Rafael Marqueses Mejia SaysNov 22, 2014

Now I recharge 30 Saudi Riyals worth of Mobily prepaid card, but when I tried to send messages, they can not be sent and when I make a call, they're all Barred Call. Please help me how to update my SIM card without sacrificing my now recharged load. Thank you.

Customer care male
Mr. Rahumankhan SaysNov 07, 2014

I do not know, what is the reason. Everyday at 12. 00am SAR0. 60 charges. Please deactivate this. Thanking you.

Customer care male
Mr. Mohammad A. Aldurais SaysNov 04, 2014

I have registered one year for 4G router since June 2014, but since about two weeks the router is not working properly. It is giving us less than 2g speed. So what should i do now? Waiting for reply. Serial number is 8996641113110244190.
Location is Qatif, Al-Jazerah District.

Customer care male
Mr. Syed Mashood Ahmed SaysNov 03, 2014

My account deducted some halals every day. What is the reason? Can you resolve this? My mobile number is 0540542537. If any activation, please remove that item. Adn also above your service contact number also not working.

Customer care male
Mr. Narasimhareddy.b SaysOct 27, 2014

My account deducted eight Saudi riyals. What is the reason? Can you resolve this? My mobile number is 0541689504. If any activation, please remove that item.

Customer care female
Ms. Mitos Del Rosario SaysOct 26, 2014

Can you please check this number 0546409762. My friend is receiving disgraceful message from this number and we assure that it is Filipino nationality. Can you give us ideas the name of the person holding this number. So we could resolve this matter as soon as possible time.

Customer care male
Mr. Ranveer SaysOct 23, 2014

Good afternoon, I have purchased a ten GB mobile data card valid for six months, I used it for three days and now it says my card is been temporary blocked. Please contact me on and kindly let me know the reason why it's blocked and what is the procedure to unblock? thanks Kind regards Ranveer.

Customer care male
Mr. Naiyer Azmi SaysOct 13, 2014

My mobile account balance was deducted yesterday ten sar. Please resolve this issue. Mobile number is 540275632.
Also contact me on

Customer care male
Mr. Roland SaysOct 11, 2014

I requested for service with service request number 1-39008954704.
It is now almost 96 hours are done follow up for almost everyday. Nobody call me from your service technician till to date.
This is a very disappointing in dealing with Mobily, due to your poor services.
Elife subscriber.

Customer care male
Mr. Ahamed Kabeer Naina SaysOct 11, 2014

Dear Sir, i want to know my balance of postpaid, unfortunately i am on vacation. How can i pay from India? My SIM number is 8996632712127179550. Reply me. Thanks.

Customer care male
Mr. Siraj Khan SaysSep 29, 2014

My serial number is 8996613212120404124,
I lost all my internet data,
Kindly try to reconnect my data,it was remain above than 4500mb.

Customer care male
Mr. Dr. Mohammed Yusuf SaysJul 30, 2014

I have taken 4g router two months back, but since 15 days the router is not working properly, it is giving us less than 2g speed. And it has got six months validity. So what should i now. Waiting for reply.
My phone number is 0546147085.

Customer care male
Mr. CYRIL SaysJul 04, 2014

Could you send your technical support team to our hotel as all our guests is complaining that skype is connecting and breaking on and off several times in a minutes which they cannot talk to their family and friends. Before it was ok only few days back. Hope you solve our hotel problem. If not let us know, so we can discontinue you line and take stc. As we do not want to loose our hotel customers.

Customer care male
Mr. Efren Pintucan SaysJul 02, 2014

Purchased 4g connect six months unlimited at jarir bookstore al rashid branch in almkhobarb with SIM card #8996641213421856447 the problem there is no connection until now or it is not activated yet. Kindly help me on this matter i need the connection as soon as possible.

Customer care male
Mr. Shankar Bhujel SaysJul 01, 2014

My mobile number is 0540723253 and i have out going problem before one day i fell up the balance, but i still have a problem can you please fixed this problem. Thank you.

Customer care male
Mr. Saeed Tariq Khan SaysJun 03, 2014

Few days before i received a message to activate free for ring tone i activated the same. Now i want to deactivate this service how i will deactivate it please tell me.

Because everyday mobily is deducting money from my balance amount.

Customer care male


I am a mobily customer since last one month I am using 3mbps mobily internet of 9months scheme,we are three users, but its not working properly not even 1mbps speed I am getting earlier it was good and fast, but now i can not use due to 0.30mbps speed can you please help me as i stay in rowdha exit 12 Riyadh.

Mohammed Asad Siddiqui.

Customer care male
Mr. SUMIT SaysOct 21, 2013

I want to change my details. I am unable to call at your service number 1100. Please call from your customer care at my number 0563372632

Customer care male
Mr. mohammad yawar mirza SaysSep 19, 2013

i reached saudi on 30th June 2013 i have my mobily number in India airport, my number is valid for only three months, but i want to use it for long time, my number is #569498810 so you provide me how i do this immidiately because it will expire on 30th of September

Customer care male
Mr. jones SaysSep 02, 2013

I can not contact your customer care 1100. it is a recording that directing you back again and again. is there any contact number?

Customer care male
Mr. thirupathi sankari SaysSep 01, 2013

Hair good evening my mobily prepaid mobile Sony Xperia you thismobile have no internet working please. Slaved my problemsmobile bomber 0546171190

Customer care female
Ms. Julia anthony SaysSep 01, 2013

Why is the internet so slow for the past ten days, what shd i do. Should i reset it again

Customer care male
Mr. Karnan SaysSep 01, 2013

i want to call your mobily customer care, but no one response of my call i want to talk to your good office how?

Customer care user complaints