I paid invoice yesterday, but until now outgoing and internet on my blackberry is barred if i check my network they mentioned (the SIM is not compatible). I don, t know what happen.
Barred call and message sending failed again. I've already done loading ten Saudi riyals worth of prepaid load, why are these problems always occur? please send me notifications on how to update my mobile Sim card through text messaging so that this will never ever happen again and i thank you.
A/C - 200910174372 Gentlemen I am extremely dissatisfied with things are handled by Mobily. I subscribed for home internet service on 30th Oct 2014 for 3 months with a maximum monthly capacity of 20GB (for SR 300). Allotted capacity (20GB) for month of October was used in full and the connection was blocked in mid of October. Since then one full month has already gone and still my internet connection is not activated. I informed about this to customer service one week before and I was told that they have already informed the tech guys to fix this and the connection will be activated within 24 hours. As nothing happened, I called them twice thereafter and the same message was conveyed to me. Yesterday, I went to one of the Mobily Customer Service Centers and they returned back with the same reason that if the connection is not activated within 24 hours to contact customer service via 1100. I am going in circles and deprived of the internet connection despite payment for 3 months connect
My mobile 4G router's speed is not good. My Mobile 4G router is like 2G router. It doesn't have good speed and performance. Please improve this.
My Mobile y number is 0541684474. This number i face to problem every day 40 halal a deduct automatic. I do not know what service active. I request you please close this deduction.
Now I recharge 30 Saudi Riyals worth of Mobily prepaid card, but when I tried to send messages, they can not be sent and when I make a call, they're all Barred Call. Please help me how to update my SIM card without sacrificing my now recharged load. Thank you.
I do not know, what is the reason. Everyday at 12. 00am SAR0. 60 charges. Please deactivate this. Thanking you.
I have registered one year for 4G router since June 2014, but since about two weeks the router is not working properly. It is giving us less than 2g speed. So what should i do now? Waiting for reply. Serial number is 8996641113110244190.
Location is Qatif, Al-Jazerah District.