Metra Customer Service Phone Number

(312) 322-6777

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Metra


Metra is the commuter rail line in which people can travel to various routes such as BNSF Railway Line, Metra Electric District, Milwaukee District or West or north Line, South West Service Union Pacific line and many other at reasonable rates covers 241 stations. Travelers buy one-way or ten-ride tickets, weekend or monthly passes according to days and weeks as it becomes busiest rail line began first time in 1989. It is the safest means of transport as it provides Metra police department for the safety and security of the passengers, employees, equipment, and property.

Metra Address


The address of Metra is Metra, 547 W. Jackson Blvd. Chicago, IL 60661.

Metra Email Address


The email address of Metra is metrarail_feedback@metrarr.com.

Metra Website


The Website of Metra is www.metrarail.com.

The postal and official address, email address and phone number (helpline) of Metra Service Center and Metra customer service number is given below. The helpline of Metra customer service number may or may not be toll free.
Metra Phone Number Customer Service
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Metra Customer Service Number Complaints and Reviews

Customer care male
Mr. Lanora S. Payton SaysFeb 17, 2015

I have a complaint, about the cleaning services provided on the Southwest Service station Ashburn. This station is NEVER CLEAN I took a ride to the Oak Lawn station to see if their floors were mopped and if garbage was on the floor. Not at all Clean as a whistle What has to be done to get the Ashburn Station, mopped and cleaned?

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Customer care male
Mr. Whitt Nelson SaysJan 07, 2015

I was harassed by your Metra police on the platform at 12:45am January six 2015 the officer verbally disrespected me which caused verbal altercation, I'm a paying consumer for four years and it has has been total disrespect, racism, and always late travels, the officer slightly drawn-out his power weapon on me without myself even approaching him I have video and also witnesses of the actions that were being taken, the officer escalated the situation by taking wrongful disciplinary action and began with aggressive verbal abuse the officer actions exceeded to make a hostile confrontation, now it is at a point to where I need to take legal action

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Customer care female
Ms. Mary Lahti SaysJun 19, 2014

The announcements are far too loud and some late train special event keep repeating constantly, and, so loud! on sunday, they began announcing event at 7:00 a. Am and the first train wasn't till 9:54a. Am.

This is total noise pollution. I understand the need for public safety however, its louder at my house than near the train. A ways down in the park you can hardly hear the announcements and where i was standing was closer than my house is to train.

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Customer care user complaints