My name is Lisa Owens. I have a question. I have a card with Netspend and my question is, Why is Social Security saying that the paper has been issued to load our benefits,, but Netspend is saying that it hasn't and that Metabank hasn't received the "go-ahead"? Social security told me to check with Metabank to see why it hasn't loaded. Thank you, Lisa Owens.
I'm not happy with this new meta bank situation at all I'm disabled and it's costing me more money than chase bank. I chose to pay the $5. 95 unlimited fee to save money because I'm disabled and this new setup has me very unpleased You said your daily limits are $500. 00 a day that's incorrect It's only $400. 00. Then I have to pay an extra $2. 50 now at the ATM plus $3. 00 fee. I can not afford that. Two transactions cost me $5. 50 each plus the unlimited $5. 95 fee. I will be moving my direct deposit .
Will this is Marilyn Baroro Rowe try to my mom in the Philippines a four times Linda Baroro did not go through I want to know what going on then I didn't receive mu refund yet western union gold card debit card issued by your bank.
i have a netspend debit card through aceelite.
On 6/12/14 i purchased a $10. 00 gift certificate from starbucks on my facebook account. On 6/23/14 two unauthorized transaction were made on my card from my facebook account
I immediately called the number on the back of my debit card-1-866-387-7363.
On 6/26/14 i called netspend again and i was told i had to file a letter of dispute and someone would get back with me to let me know the status of my account. I informed the agent that my direct deposit was going to loaded on to my card in the next couple of business day. I was assured that i would be able to use my card. After the conversation was ended i received a text message stating that my card had been canceled.
On 6/30/14 i faxed a letter of dispute. On 7/2/14 i called netspend to check the status. I spoke with andy, and was not satisfied. I ask to speak with a supervisor and was placed on hold for two hours i ended up hanging up.