I purchased a yard works wheel barrel at your store last fall. I put it together and left it sit in garage. Now i try to put air in tire and it wont hold air. Tube was split. Took it back to Menards and they gave me another tire from a box. Went home and tried to put air in it. Same thing the tube was defective. Went back to store again. They refused to give me another tire or even just a tube. So I had to purchase a tube to be able to use my wheel barrel not to mention I wasted four hours of my time. NOT HAPPY with there response. I do a lot of business with Menards thru my company. If I do not get re-reimbursed for the tube I will no longer go to Menards for myself or my business.
My complaint is this (since you allege "dedication to quality and service" you should at least be forthcoming and retract this statement. BECAUSE AT THIS TIME IT FEELS JUST LIKE AN OUTRIGHTLIE. Earlier today we spent about 125. 00 at your Princeton Rd. Bridgewater store and at check out I needed two bags of water softener salt and two bags of SAFETY SALT. BAR CODES were obtained and since we were there yesterday I priced the saftey salt. Was told I'd have two go to the back of the store, get out of a line that was upset at me for causing such a problem, that was even mine. GET THEPRODUCT AND COME BACK. 4OR five of your employees just stood there not doing a thing while I retrieved the products. VIEW your videos if you do not believe me. Mr. PhilipW.combs, 5834TrentonRd., Trenton, Ohio 45067 A STROKE VICTIM ONLY one problem I'm a living handicapped STROKE victim THANK YOU VERY MUCH.