On 5/26/15 I ordered $1, 000 plus blind from Menards. The products on display at Menards nor installation was the same. You can never remove the valance or clean it without ripping. I mailed a very detail letter to Menards with pictures, along with an assembly part that came infested with bugs. The assembly came from Mexico. I received a letter from Brenda Garrett, Menards guest service, she sent my complaint to Mr. Ejzak, manager of Spring Fashions aka Bali blinds. On 7/23, I called Mr. Ejzak. On 7/24 Laura called, I gave my concerns. She suggested I have an installer to check my controller due to more problems. I suggested she have someone to come out. On 7/27 Laura called, trying to get someone out. Still waiting I called Menards headquarters 17158765911. You get a recording to write them a letter or fax. They used "bait and switch" tactics. (Menards and Spring Fashion aka Bali blinds) Menards also trick you with the 11% rebate, I haven't received that either.