After being placed on hold for several minutes to over an hour, i got down to being next in line for a customer service representative then received a busy signal. This has happened the past three days. I have called about 20 times and have not spoken with anyone yet. Please help. I need assistance filing a weekly claim that would not work online. My contact number is 228-243-6077. When i received a call back i also got a busy signal. Thank you in advance.