Maxis Customer Service Phone Number



60 3-2330 7000
Menara Maxis, Jalan Ampang Kuala Lumpur, Malaysia.maxis.com.my

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What is Maxis and What They Do


Maxis is a Malaysian largest Mobile network operating company. The company was established in year 1993. The company has it’s headquarter in Maxis Tower, Kuala Lumpur, Malaysia. The company provides its Telecom service and tries to maintain good quality of signal strength all across the country. According to the record of December 2010, it has approximately 14 million subscribers. Aircel is the subsidiaries company of maxis communication which is Very popular in many Asian countries. Maxis services include offers of various kinds such as GSM (Global System for Mobile Communication), GPRS, WAP, roaming, broadband internet, 3G and prepaid and postpaid subscription.

Contact Information of Maxis


Customers are pleased with premier support and conclusively permitted to interact with care officials whenever finds it necessary. To make the bond strong, the enterprise is energatic in assisting customers at 24x7 and provides authentic information to inflate belief. However, the customers can get in touch with care representatives though the following given numbers:
  • Valuable Contact Number of Maxis For Residential
    Phone Number: 1-800-82-1123 or 123
  • Valuable Contact Number of Maxis For Business
    Phone Number: 1-800-82-1919 or 1919
  • Additional Contact Number of Maxis for Support
    Phone Number: 60 3-2330 7000
  • Register Complaint Visit: www.complaint.cfm.org.my

Maxis Services


Maxis is embarking activities beyond political barriers and probably is renowned as Xfinity Telecom Center and provides precise services to annex the privileges of telecom amenities. Maxis is dedicated to make long distance calls convenient and provide specific privileges of Internet Services. Maxis is energetic in furnishing classified amenities to maximize anticipation of customers such as:
  • Wi-Fi
  • Cellular Network
  • Digital Cable
  • High Speed Internet
  • Broad Band Plans
  • Low Call Tariff

Maxis Facilities


Maxis is influential in furnishing complimentary services and authorizes customers to choose decisive cable package and obligatorily to pay per the accordance. However, the customers can recharge decisive gadgets in a flash, and generally prescribed to level the score of expanses via: http://www.xfinity.com/bill-pay.html.

Career Opportunities At Maxis


Maxis is radiant in furnishing timely window for applicants to built foundation of career and prescribes an itinerary to follow the link to schedule an interview. However, the applicants are recommended to raise perfect career through the following given: https://www.maxis.com.my/en/about-maxis/careers/careers-at-maxis.html

   



You May Also Be Intrested In: Related Information


Source of Knowledge


www.maxis.com.my/en/personal/whats-new.html
www.maxis.com.my/en/personal/support/contact-us.html
maxis.com.my

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Maxis Delineated Here With Complaints and Reviews

Customer care female
Ms. Shum Sow LaiNov 21, 2016

I have called hotline 123 since last Saturday until today still nobody pick up my call, very bad service.

Reply
Customer care female
Ms. Sonia LeeNov 10, 2016

I keep on getting billed from Maxis even though i have TERMINATED it MONTHS AGO. And your customer careline is COMPLETELY USELESS BECAUSE NOBODY EVER PICKS UP please get back to me ASAP at 016-2126119.

Reply
Customer care female
Ms. Chong Siew ChoonOct 27, 2016

I would like to check my deposit refund status. Already almost two months since I port my line to another network. And I still receive bill for my number 0127719948. Kindly revert ASAP. TQ.

Reply
Customer care male
Mr. Rajinderpal SinghOct 14, 2016

Dear Sir/Madam

Me and my wife phone had been stolen
we are currently in Italy for Holiday

please block these numbers:

012-5085881
012-8211583

We would like our new SIM replacement cards be sent to this address :

May Anita Maxwell
Lot 32, Taman Nikmat,
P. O. BOX 309,
89158 Kota Belud,
SABAH. Thank You. Sincerely
Rajinderpal Singh .

Reply
Customer care male
Mr. Pattelson ChadauOct 08, 2016

Hi i buy a new SIM card, during registration the staf was excidently put a wrong number of my new sim, i notice it only when i try to activate the new number, i am right now very far from the Maxis centre, please anyone can tell me how to do it by myself or someone help me to register my new number, if yes please let me know just leave your mail and instruction to my ignatiusluta93@gmail.com tq for the coperation.

Reply
Customer care female
Ms. Pl NgSep 22, 2016

I am writing to thank you for having an exceptional employee and especially thank you to MR LAI KEN HOU for the way he handled my problems on 21 Sept. 2016. He was calm, courteous, patient, most importantly friendly and his remarkable problem solving abilities is rare nowadays. MR LAI is an asset to your company. Thank you again MR. LAI for your hospitality and all the best in your future endeavor.

Reply
Customer care female
Ms. VianneSep 15, 2016

Request :
stop billing to my sister : Pang Choon hua, IC : 730403-01-5376. Account number is 1757046329
Due to her already passed away at 08. 07. 16. Any further information. Kindly call 0167133717
Thanks and regards.

Reply
Customer care male
Mr. Jefferson.lazarooSep 07, 2016

I have two lines 012-3631011 and 012-2841011 which i want to terminate. But was told over the counter that my lines is under contract two monts ago. I want action taken on your staff. I did not sign any contract with Maxis. Please call me as soon as possible at 010-9825537.

Reply
Customer care female
Ms. AshaAug 22, 2016

Hi i am unable to top up it says call 123, 2 or *100 to unblock. I have already cald up d care line for help thy said to on off the phn, but nothing remains solve cn you please help urgently

My contact 0142647422
Asha lakshmi nair
860630435990

Pls help as soon as possible tq.

Reply
Customer care female
Ms. KaviAug 17, 2016

Hi, I am Kavi, I am writing to inform that my Maxis phone number 012 3218976 is unable to receive any messages and calls. And I can not call out too. Can you please check and activate my account. Thank you.

Reply
Customer care female
Ms. V.kavi SharmaAug 16, 2016

My mobile number 012 3218976 is unable to receive calls and call out. Can you please activate my account.

Reply
Customer care male
Mr. KalyanAug 08, 2016

Hi iam using Maxis number 0126732354 iam not able to get the signals Please
can mail me the details to Kalyan k596@gmail.com.

Reply
Customer care female
Ms. Chin Lee YinJul 30, 2016

My number is 012 2822284
Did you block the Speed for my handphone?
I am still in Japan. Please contact le via my phone as i ça not even accèss my e-mail.

Reply
Customer care male
Mr. Chua Chin HengJun 21, 2016

Dear Maxis,

I just upgrade my Maxis package to Maxis One plan. Currently i in Cambodia. My phone line have roaming services before, but after upgrade to new plan,
my roaming services cannot work. My number is 012-2255598
I tried to call Maxis center number with local phone, but failed. I try to use Live chat, but need the TAC ID verification. What can i do?/?/?/.

Reply
Maxis Customer Service Care Phone Number 264215
Ms. Norsharmimi Bt Mat LazimMay 12, 2016

Bila line Maxis saya akan di terminate. ?
Mesej pertama sudah dapat. Mesej ke dua puas tunggu.

Reply
Maxis Customer Service Care Phone Number 260625
Ms. Sam Yee HongApr 05, 2016

Hi, Please check for me the telephone bill for number 0177716543. I want the breakdown details from Jan 2016 to April 2016. I've requested from Maxis center, but no reply. Currently i am using Maxis one plan and suppose to be charged RM128 instead of RM400 . Kindly reply me as soon as possible. Thanks.

Reply
Maxis Customer Service Care Phone Number 260464
Ms. AfiqahjohariApr 03, 2016

Hi my number 0174434357 have problem to change plan because identity card. So can i know this number register with who identity card(ic). Tq.

Reply
Maxis Customer Service Care Phone Number 249347
Ms. Nur NajwaDec 28, 2015

My Maxis prepaid Mobile number 60123469634 unable to top up. Keep asking me to Register please advice. I am in Singapore.

Reply
Maxis Customer Service Care Phone Number 246936
Ms. YapDec 05, 2015

On 3/12/2015 just installed the fibre internet network in the afternoon, but at the night the line problem can not connect. I already called to care line, they said with fix it within 48hours. But this morning called again (5/12) they said if not fix today maybe next Monday. What kind of this lousy services ? I already terminate the others data plan and cause a lot of inconvenience for me to contact and run my online business. I still need go out to surf internet at internet cafe. The complaint number C17107615If i wish to terminate this service, how the procedure ?.

Reply
Customer care female
Ms. Mrs. JeyaDec 25, 2014

I'm experiencing service problem. I can not make any calls or receive any calls. Can you please assist me? Thank you.

Reply
Customer care male
Mr. Heah Chong PingDec 19, 2014

Past ten years when I was maxis postpaid customer I be very pround, but now the maxis lines in many place are so lousy especially in JB Gelang Patah area always switched roaming to Singapore lines feel annoyed and very embarrassed when others got 3G line but maxis can't surfing yet need roaming,many time appear on phone show got 3G line but is cheating people can't surfing waiting waiting n waiting wasted my time on waiting, hope the action will taken after this mail cause ready no patient to tolerance anymore. sorry for the inconvenience cause!!!!

Reply
Customer care female
Ms. Nur SyuhaidahDec 03, 2014

Hi. Can i ask you? Why my number 0177129326 still not active cause i buy it at four weeks ago. Hope hour side can settle dis.

Reply
Customer care male
Mr. Mohd.wahiDec 03, 2014

Hi, I would like to request to have soft copuies statement of account for month Sept, Oct, Nov and Dec 2012.
Thanks and appreciate your assistance.

Reply
Customer care female
Ms. Kong Mee LingNov 18, 2014

My line number 0122898705 under Ambros Corporation SDN BHD does not have international roaming in Japan. I'm in Tokyo now and cannot contact anyone. Please open my line to international roaming with immediate effect, thank you.

Reply
Customer care female
Ms. SanthaJun 30, 2014

Good morning,

I am a prepaid user.

All my contact numbers in my SIM card are missing. Kindly advise.

Reply
Customer care female
Ms. SyiraNov 05, 2013

I have subscribed E-Hot Ticket Social. As I know and as I subscribed before, I will get 500mb data, free FB, Whatsapp and Twitter also 1gb free data from 2am-7am, but I do not get the 1gb free data?Can you give explanation to me? Thank You.

Reply
Customer care male
Mr. ZainalSidekNov 03, 2013

Dear Maxis customer service,

I m a hotlink prepaid user.Every week ,i have been charge rm 3.00 which the message cannot be save and retrieve in my nokia prisma phone.So i cannot trace which service no was come from.Can you trace and please stop all service that charge me and give guide how to stop all this charge message or else i will change to another service provider.My number is 017-6015649.Please reply me as soon as possible.

Regards,
ZainalSidek.

Reply
Customer care female
Ms. AngOct 16, 2013

Got billed by maxis for maxis to maxis call more than maxis to other phone companies! When called customer service, told that it's because I got charged for calling that maxis number Sarawak charges. I know that my mother 017214585 I called is not in Sarawak, is residing in PJ, and was in PJ when I called, I was in Selangor state when I called my number 0178800149, and have always been residing in Selangor, so looks like maxis is playing dirty and purposely charging like it's a call to Sarawak, very unfair of maxis, have already called the call centre and they say can not do anything about it! Very unfair Maxis! I have been loyal to maxis that's how they steal your money!

Reply
Customer care female
Ms. AngOct 16, 2013

ON 1/10/2013 I made a maxis to maxis phone call to 0172140585, this is my mother's number who resides in Petaling Jaya, I reside in Selangor my number is 0178800149 and both of us were in Selangor state at the time of the phone call. However I am being charged " Sarawak" rates phone call and after logging complaints at the call centre on 14/10/2013, they said nothing can be done! It is ridiculous that you are charging me preposterous rates for local calls! It is off peak and the maximum charge is 15 cents per minute whereas you are charging me at least 80 cents per minute.

Reply
Customer care male
Mr. MohamedOct 10, 2013

Hi my name is mohamed, my mobile:+60129533367.
Currently am on roaming mode with data network OFF.
today morning received message from maxis, 3GB plan is refreshed. please confirm as i have already cancelled all data packages.

Reply
Customer care male
Mr. HISHAM BIN AHMADSep 28, 2013

I m a yprepaid user and my problem is how to stop the
"push message" from taking my credit rm4 every day. Pls
help me as I loosing my credit rm4 everyday. My mobile
number is 0176095878

Reply
Customer care male
Mr. Gan Sin ChaiSep 28, 2013

I am a postpaid account holder with telephone number 60122043843. Lately, (past one week), I am having very bad reception or no reception in my area at SS 18/2B, Subang Jaya. Initially, I thought it was my phone until my friends that visited me with MAXIS Line experienced the same. I checked with my neighbours and they told me that they experienced the same problem. Those with other line, eg CELCOM, DIGI, 013 do not experience any problem.

Reply
Customer care male
Mr. Christopher ooiSep 27, 2013

Phone writing emergency call only, simcard got problem ? Overuse of data won't cause this right ? please solve it as soon as possible TQ
Phone number 0123111538

Reply
Customer care male
Mr. TomSep 26, 2013

I am a maxi user for4 years. My Celphone number is 0173497520 . Currently if anybody call my number it immediately goes to voicemail and then I will receive a SMS from maxis that I have a missed call. The phone can phone out without a problem and recive and sed sms,s without a problem . Please help.

Reply
Customer care female
Ms. Liz YongSep 25, 2013

i m maxis postpaid and broadband internet user for more than ten yrs. i encounter a lot of network problems and line problems and most of the time i can tolerate it as i m not heavy user, but this year maxis service gone from bad to worst. my postpaid most of the time has no service and when called up and complain always SIM card fault need to change.broadband line always slow and sometimes can not even open browser like now it took me more than 5mins to open this.i m very angry as i paid RM98 for the internet. my number is 0122731860.

Reply
Customer care female
Ms. yukiSep 16, 2013

halo...may i know if i at china may i top up my maxis prepaid .... i need to renewal my 365 package, but when i key in *100#...i cant see the servis .....pls send me the intraction thks...

my Email
cye1984@htmail.com

Reply
Customer care male
Mr. Irfan Ali QureshiSep 15, 2013

Hi, I am Irfan Ali Qureshi, I am using maxis SIM for three months, so yesterday my number got of by services, so can you please tell me the reason behind it, my number is 01125269061

Reply
Customer care male
Mr. jefriSep 13, 2013

My name is jefri,
I got problem with my internet to slow, always apear G status than H. For your info i m use prepaid hot ticket social. May i know why? My phone number 0129774393

Reply
Customer care male
Mr. nickSep 13, 2013

Why i always received SMSes from no 27720 which said that i have video to download and the SMSes charge me RM3 every time i received the SMSes? Even though i type STOP as per instruction that SMSes keep coming and cost me almost RM29 last month by just received the SMSes.PLs assist how to stop this completely. My mobile is 0123635437

Reply
Customer care female
Mr. Ms TanSep 13, 2013

having problem with the broad band connection for two days and really really very very slow. complain ref. number C 13722641 and was inform that I am reaching my limit usage. Please check my record and kindly be informed that my package is for unlimited usage and please explain what is "UNLIMITED"!

Reply
Customer care female
Ms. HazmimiSep 04, 2013

hai...i always receive push message.start 2....0 when i topup rm10 .suddently only have 0.90 sen only?????i alway lost my money k,.my phone,no.0179574384...please take note ASAP!

Reply
Customer care male
Mr. Mr Frederic PATURETSep 02, 2013

Good afternoon.
I hope this drop box works and someone will call me back.Here is the issue and I am very unhappy.
I have applied as a new customer for the 10MB internet plan. I signed at the last KLCC IT exhibition on 24th August. Then on Thursday 26/08 someone from 0323005036 called me to schedule the installation time.It was proposed for Today Monday 2nd September @ 2pm.
It is now three pm (actuallt 3.10pm) and I have been waiting for the technician at home. No one called me and no one has tried to reschedule.
I have called the scheduler today just before two pm to ensure all will be alright as I am also working and just expected a one hour off for the installation. I called again at 2.30pm and was told "I do not know".
It is not a very good start.
I expect you call me or email me on the reason of this glitch. There are always good reasons to be late. I do expect yours will be original. Appreciate having Internet at Home soon. Regards.
Mr Frederic @60123831525

Reply
Customer care male
Mr. abdul sadiAug 30, 2013

im your postpaid user..i buy a simcard 0128684836..still not active..im asking at d shop where i buy it,dey said juz wait..but I am asking three times only coz i buy it at July..hope your side can settle dis

Reply
Customer care female
Ms. Siti NAug 16, 2013

I bought hot ticket internet for 15days, but already exceed my 500mb usage. Then i paid for daily bband for rm3, but it seem like I am stillsurfing at a low rate. I m then paid for m.internet at rm5, but when i open my browser, the maxis bband page appear. I demand refund for my daily 500mb@rm5. My number 0128822585

Reply
Customer care male
Mr. mok jhun karAug 11, 2013

I am a customer who using Maxis postpaid more than 10years. I am so dissapointed with the service at Alor Star Maxis Center Kedah. I asked for help, but they refuse to guide me. Is just a simple request and they can not do it for me. Even i have tried to talk with the manager, he refused to help me and said they didn't provide customer service. That is a Maxis center and they state that they do not help customer to install applications and they din't even manage the queing system and i am frustrated with workers working attitudes.0125168430

Reply
Customer care female
Ms. Suzana JunitAug 05, 2013

My number is prepaid 017-2039360. I always get charged/deducted from my prepaid all the mssges starts with number 2----. I wants it to be stop as my monies and credits all got wasted. please assist ASAP!

Reply
Customer care male
Mr. Mr VJJul 31, 2013

Hi I am your prepaid customer..i have a problem, i received push messages everyday telling me that my credit is being deducted for the services that i didn't even subscribe to.I topped up my credit with RM30 then all of a sudden was deducted for a total of RM26 just in one day.Please help me to stop all this because i keep loosing my credit.Thank You..My number 0128511513.

Reply
Customer care male
Mr. AMIRJul 30, 2013

Dear Maxis,

I am today (whole day -30/7/13) i having problem with my line that i using it(hotlink) i unable to make a call even for internet..please do a something...! i have been to your maxis center, but the staff said my SIMCARD having a problem or spoiled... it does't make sense I am using been in so many years..

Please do something..or reinstated
here my number : 017-4534648

Reply
Customer care female
Ms. PallaviJul 29, 2013

I am your prepaid customer. My number is 01123121225 and validity is i believe October 13, but when I top up I get validity only for 4-5 days and after that date my outgoing calling stops. Always i need to top up. For examply last week I was having 11-12 RM balance, but can not able to call and then i again i need to top up the same....I think if you have balance you should able to do outgoing calls. Please advise

Reply
Customer care male
Mr. najhanJul 20, 2013

Telephone number 0126236708, blackberry bold. My phone was corrupted just now and i ve to reboot. Unluckily right after rebooting I received smses from time 13:24 to 13:38 mentioning that I was charged RM50 for 5MB data uses which I did not utilised. Please investigate and cancelled the charges. I would consider to port out to other provider shoul you fail to settel this matter. please let me know the outcome @ 010-3441717

Reply
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