Maxis Customer Service Phone Number

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Maxis is a Malaysian largest mobile network operating company. The company was established in year 1993. The company has it’s headquarter in Maxis Tower, Kuala Lumpur, Malaysia. The company provides its telecom service and tries to maintain good quality of signal strength all across the country. According to the record of December 2010, it has approximately 14 million subscribers. Aircel is the subsidiaries company of maxis communication which is very popular in many Asian countries. Maxis services include offers of various kinds such as GSM (Global System for Mobile Communication), GPRS, WAP, roaming, broadband internet, 3G and prepaid and postpaid subscription.

Maxis Address

The address of Maxis is Menara Maxis, Jalan Ampang Kuala Lumpur, Malaysia.

Maxis Website

The Website of Maxis is

The postal and official address, email address and phone number (helpline) of Maxis Service Center and Maxis customer service number is given below. The helpline of Maxis customer service number may or may not be toll free.
Maxis Phone Number Customer Service
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Maxis Customer Service Number Complaints and Reviews

Customer care female
Ms. Mrs. Jeya SaysDec 25, 2014

I'm experiencing service problem. I can not make any calls or receive any calls. Can you please assist me? Thank you.

Customer care male
Mr. Heah Chong Ping SaysDec 19, 2014

Past ten years when I was maxis postpaid customer I be very pround, but now the maxis lines in many place are so lousy especially in JB Gelang Patah area always switched roaming to Singapore lines feel annoyed and very embarrassed when others got 3G line but maxis can't surfing yet need roaming,many time appear on phone show got 3G line but is cheating people can't surfing waiting waiting n waiting wasted my time on waiting, hope the action will taken after this mail cause ready no patient to tolerance anymore. sorry for the inconvenience cause!!!!

Customer care female
Ms. Nur Syuhaidah SaysDec 03, 2014

Hi. Can i ask you? Why my number 0177129326 still not active cause i buy it at four weeks ago. Hope hour side can settle dis.

Customer care male
Mr. Mohd.wahi SaysDec 03, 2014

Hi, I would like to request to have soft copuies statement of account for month Sept, Oct, Nov and Dec 2012.
Thanks and appreciate your assistance.

Customer care female
Ms. Kong Mee Ling SaysNov 18, 2014

My line number 0122898705 under Ambros Corporation SDN BHD does not have international roaming in Japan. I'm in Tokyo now and cannot contact anyone. Please open my line to international roaming with immediate effect, thank you.

Customer care female
Ms. Santha SaysJun 30, 2014

Good morning,

I am a prepaid user.

All my contact numbers in my SIM card are missing. Kindly advise.

Customer care female
Ms. Syira SaysNov 05, 2013

I have subscribed E-Hot Ticket Social. As I know and as I subscribed before, I will get 500mb data, free FB, Whatsapp and Twitter also 1gb free data from 2am-7am, but I do not get the 1gb free data?Can you give explanation to me? Thank You.

Customer care male
Mr. ZainalSidek SaysNov 03, 2013

Dear Maxis customer service,

I m a hotlink prepaid user.Every week ,i have been charge rm 3.00 which the message cannot be save and retrieve in my nokia prisma phone.So i cannot trace which service no was come from.Can you trace and please stop all service that charge me and give guide how to stop all this charge message or else i will change to another service provider.My number is 017-6015649.Please reply me as soon as possible.


Customer care female
Ms. Ang SaysOct 16, 2013

Got billed by maxis for maxis to maxis call more than maxis to other phone companies! When called customer service, told that it's because I got charged for calling that maxis number Sarawak charges. I know that my mother 017214585 I called is not in Sarawak, is residing in PJ, and was in PJ when I called, I was in Selangor state when I called my number 0178800149, and have always been residing in Selangor, so looks like maxis is playing dirty and purposely charging like it's a call to Sarawak, very unfair of maxis, have already called the call centre and they say can not do anything about it! Very unfair Maxis! I have been loyal to maxis that's how they steal your money!

Customer care female
Ms. Ang SaysOct 16, 2013

ON 1/10/2013 I made a maxis to maxis phone call to 0172140585, this is my mother's number who resides in Petaling Jaya, I reside in Selangor my number is 0178800149 and both of us were in Selangor state at the time of the phone call. However I am being charged " Sarawak" rates phone call and after logging complaints at the call centre on 14/10/2013, they said nothing can be done! It is ridiculous that you are charging me preposterous rates for local calls! It is off peak and the maximum charge is 15 cents per minute whereas you are charging me at least 80 cents per minute.

Customer care user complaints