I buy a three day trail membership on 01/25/2016 and you cut a $2. 86 CAD from my visa. Its reasonable. After that I remove my ID and signout. But again you cut a $72. 32 CAD from my visa on 01/28/2015. Its not reasonable. I checked my visa bill on 02/01/2016 and then I talk to Mate1 customer care. I don’t want use your service any more and cancel my membership. I got a one extended day for refund money. So please refund $72. 32 in my visa. My visa card last four digits is - 1014
My Mate1 Information :
Nick name - Dhand5853
E-mail ID - firstname.lastname@example.org
Full Name - Aman Dhand
Profile Created - 01/25/2015(12. 56 AM)
Birth Date - 01/15/1988.
I am inquiring about an issue I have been having regarding the continual text messages I have been recieving from Mate1 members that I would very much like to put an end to considering I myself am in no way a member of Mate1. I am not sure as to how my personal cell phone number has become affiliated with your dating service, but I would very much like to have this addressed as it is becoming not only a non stop nuisance, but is also causing me a lot of undue stress between my girlfriend and I which is becoming increasingly difficult to explain due to the unending volume of texts I have been receiving at all hours of the day and night. I am not sure what info is needed to address this kind of issue, but considering I am again not a member of Mate1 I can only assume that the main thing you need would be my phone number which is (423) 440-4701.
Hello i signed up months ago and all i got was messages from fake profiles or people from the other side of the world. So i have tried a number of time to cancel my subscription. I went into the settings which told me i did not have one? so if this is the case why am i still being billed every month? i deleted my profile and again got billed. I live in london uk, but there isnt a number for me to call so i can get this resolved. If this isnt resolved i will be taking legal action because its becoming a joke now.
Hi me name it Lazlo. Vilagi end I pay for my acont $1. 95 for free day end aftars Mate1company tek form me acant £41please retorn me money beak I Don andastend Wat hepenying. Lazlo. Vilagi78@mail.com. Please led me no Wat hepenyg wit my money me phone number it 07540317130.
You took 39 pound from my account .So please return my money back and I want to cancel this account I don't need it thanks
My credit card was tried to be charged without my authorization. Please do not make any further attempts. And cancel any subscription Pam West .
Several days ago somehow I was charged to my Master Card account for this this dating site for $1. 90 US currency. I would like to cancel this account if possible. Please reply back to let me know if this is complaint is corrected, the user name is OhQTU4Me, thank you for your help.
I need to speak with some one about money that was taking out of my account for this site please call me as soon as possible. At 3089203418 as soon as possible. Mr Jason t Claudio
Hobo .email@example.com NO bullsh on your site Is a married man we urgent separated divorced. Etc. We live together in clio al March 3.2015 married 30 years.
I sent an email to waybearlier this morning. I am trying to cancel my subscription b4 I was charge for something, I can't pay for, I also called my card holder and told them. I tried to cancel not to let u charge me anything else.
It is urgent that you contact me asap. I do not wish you to take anymore money out of my account if you do i will take this further.
There was 49 taken off my debit card because someone else used it without permission I would like my funds returned to me pleas contact me at 4149300196 thank you.
The following was sent after their crooked company ripped me off for $50. We received your request to cancel your subscription for a refund by mail,, but were unable to process the refund. Although your letter was postmarked within three days of the last billing date, you have continued to use the paid features of the site after the 3-day period following the subscription, reactivation or rebill in question and are therefore not entitled to a refund under this policy. Your billing has been cancelled, however, and your paid membership will be expiring on 2015-02-01. Yours Truly, Customer Support.
My Account name thomasperez5102 has been charged for services and I had cancelled before the 3day trial was over I had received no more texts from site members since I cancelled on 1-1-2015 so why am I charged to my credit card if I no longer have services.
The Dating site lock`s up when trying too use it. Also when sending mail out, the mail, would come back too me. So this web site lock up own me.
My name is BonnieDaw I joined your site and now I cannot even get on. I am canceling my subscription to this site effective immediately. Do not remove any monies from my account. Please reply to my request so that I know you have received it.
You have taken £39 from my account when you stated it would be £1. 99 i am canceling my account and i want. My refund of £39 refunded urgently.
I want to join, but too people using fake info and picture a lot of them have USA addresses, but say they are in foreign countries ie: Nigeria, Gghana UK, Russia just to name a few after I ask for phone saying. I will call them can someone call or text me 240-203-2918 to help me I really would like to be on your site. Thank you JohnWyand05@aol.com from Maryland.
I signed up for the three day trial for $1. 95 I canceled membership after two days and was still charge the $39. 99 I Will dispute this with my credit card company and I would appreciate if it was taking off.
I am not interested of being your customer. They told me that if I wanted to access to there website for €1. 30 I used my card to pay for €1. 30 for three days on the 17th and when it expired they do not need to go to my Visa card and take almost €40. 00 I want them to give me back my money they should never go to my Visa card without my permission that is fraud. I am not interested in your website anymore. Lateef Ilesanmi.
Blessings and Thank You for Your Great Service. I am Very Happy with it, but I have not been able to log on for about a week now. My computer (in perfect working order) is unable to access the Mate1 site. Review of some of the complaints below reveals that others are experiencing the same 'freezing' phenomenon. Please Advise.
Mate 1.com took my photo down. So, i had to upload another photo and it has been in pending status for 54 hours. It also says people have e-mailed me and i do not see those either. My photo is within Mate1 guidelines. This problem needs to be addressed immediately as i have sent three emails. It should not take 48 hours to rectify this.Thank you.
Suddenly, i can no longer go to any area of the website and click on any area and get results. Instead, the screen freezes altogether. And then i have to click the x to shut down the internet. In order to exit the website.
Please help me with this.
I am working on a ipad and a message keeps popping up about mate having trouble. I cannot even view any thing without it popping up. Please i need to know what i can do about this. Please hurry. Richard zahorniak i'd name gator11801.
I signed up for a three day trial and got charged 49.99. I do not want this already disputed the charge with visa. Tell me how to cancel without this charge. I didn't authorize this.
Can you Stop taking my money now and then I've never used your web site it's getting to much .. Never joined your website and used it and you took 39 pounds for no reason .. Please stop it
I didn't authorise to take any amount of money from my account and it is like the same stealing from someone's account without letting them . I need some one from your team to speak to . If you guys have like costmer service you can give me a call by this number 0044715669649 . I need some one from your team I an speak to ..
I agreed to the £1 something charge for quick trial and you have taken £39.95 out of my account. I have not authorised this and would like a refund and the account closing please.
This is urgent can someone please contact me
firstname.lastname@example.org or 0044 7810870314
Hello my name is regan morris I have not agreed to pay any money for this site and this is the second time money has come out $53has come out and I will not be paying any money and I demand a refund I have dealted my account so I am pisted of I carnt aford it I need to by food please contact me on my email email@example.com
there was a special you all had $1.95 for three days and when i checked my checking account you all had taken out the $1.95 plus $49.95 that i did say was ok so i would like for my $49.95 to be credited back on my account please. thank you Janice Littlepage
I want to cancel so do not email me any more.because I had went to the wrong thing so please take me off and stop emailing me.
Hi I am jimmy Rawlings my phone number is 7979515605 my email.is jimmy firstname.lastname@example.org I tried to make sure you ended my membership after the three days so I am not charged please comfrey that
I asked you that why you deducted 39 pound from my account without my permation, therefore I want that money to be refunded as soon as possible . please plz