Mate1 Customer Service Number Complaints and Reviews
Mr. Mate1 User Says Jun 26, 2013
That's not Mate1's Customer Support number. Their toll free number is right on their website. It's 1-888-688-4760.
Mr. Ibrar khan Says Jul 15, 2013
I asked you that why you deducted 39 pound from my account without my permation, therefore I want that money to be refunded as soon as possible . please plz
Mr. Jimmy Says Jul 24, 2013
Hi I am jimmy Rawlings my phone number is 7979515605 my email.is jimmy email@example.com I tried to make sure you ended my membership after the three days so I am not charged please comfrey that
Ms. Laresa Cantrell Says Aug 16, 2013
I want to cancel so do not email me any more.because I had went to the wrong thing so please take me off and stop emailing me.
Ms. CHRISTINE CAVANAGH Says Sep 17, 2013
MONEY HAS BEEN TAKEN FROM MY BANK ACCOUNT WITHOUT AUTHORISATION....PLEASE CANCEL THIS WITH IMMEDIATE EFFECT
Ms. Janice Littlepage Says Sep 20, 2013
there was a special you all had $1.95 for three days and when i checked my checking account you all had taken out the $1.95 plus $49.95 that i did say was ok so i would like for my $49.95 to be credited back on my account please. thank you Janice Littlepage
Mr. reganmorris Says Oct 07, 2013
Hello my name is regan morris I have not agreed to pay any money for this site and this is the second time money has come out $53has come out and I will not be paying any money and I demand a refund I have dealted my account so I am pisted of I carnt aford it I need to by food please contact me on my email firstname.lastname@example.org
Ms. Emma Says Oct 10, 2013
I agreed to the £1 something charge for quick trial and you have taken £39.95 out of my account. I have not authorised this and would like a refund and the account closing please.
This is urgent can someone please contact me
email@example.com or 0044 7810870314
Mr. Amanuel Says Oct 18, 2013
I didn't authorise to take any amount of money from my account and it is like the same stealing from someone's account without letting them . I need some one from your team to speak to . If you guys have like costmer service you can give me a call by this number 0044715669649 . I need some one from your team I an speak to ..
Mr. Amanuel Says Oct 21, 2013
Can you Stop taking my money now and then I've never used your web site it's getting to much .. Never joined your website and used it and you took 39 pounds for no reason .. Please stop it
Mr. Jeff Says Nov 07, 2013
I signed up for a three day trial and got charged 49.99. I do not want this already disputed the charge with visa. Tell me how to cancel without this charge. I didn't authorize this.
Mr. Richard Zahorniak Says Feb 15, 2014
I am working on a ipad and a message keeps popping up about mate having trouble. I cannot even view any thing without it popping up. Please i need to know what i can do about this. Please hurry. Richard zahorniak i'd name gator11801.
Mr. Brent Bosworth Says Jul 02, 2014
Hello my name is brent bosworth i would like to delete my account and stop being charged thank you.
Mr. David Says Oct 15, 2014
Suddenly, i can no longer go to any area of the website and click on any area and get results. Instead, the screen freezes altogether. And then i have to click the x to shut down the internet. In order to exit the website.
Please help me with this.
Ms. Lori Toliver Says Nov 01, 2014
Can you change my profile from woman seeking man? I made a mistake, please fix.
Ms. Cindy Says Nov 09, 2014
Mate 1.com took my photo down. So, i had to upload another photo and it has been in pending status for 54 hours. It also says people have e-mailed me and i do not see those either. My photo is within Mate1 guidelines. This problem needs to be addressed immediately as i have sent three emails. It should not take 48 hours to rectify this.Thank you.
Mr. Ayhan Says Nov 12, 2014
Can you please cancel my Mate1 membership? I want to get my money back .Thanks and tell me customers helpline service number.
Mr. William Says Nov 17, 2014
Blessings and Thank You for Your Great Service. I am Very Happy with it, but I have not been able to log on for about a week now. My computer (in perfect working order) is unable to access the Mate1 site. Review of some of the complaints below reveals that others are experiencing the same 'freezing' phenomenon. Please Advise.
Mr. Lateef Ilesanmi Says Nov 22, 2014
I am not interested of being your customer. They told me that if I wanted to access to there website for €1. 30 I used my card to pay for €1. 30 for three days on the 17th and when it expired they do not need to go to my Visa card and take almost €40. 00 I want them to give me back my money they should never go to my Visa card without my permission that is fraud. I am not interested in your website anymore. Lateef Ilesanmi.
Mr. Lateef Ilesanmi Says Nov 22, 2014
If my money is not refunded I will say bad things about your website in the news paper. You are stealing by trick.
Mr. Greg Sutherland Says Nov 24, 2014
I signed up for the three day trial for $1. 95 I canceled membership after two days and was still charge the $39. 99 I Will dispute this with my credit card company and I would appreciate if it was taking off.