Mate1 Customer Service Phone Number

1514-393-1414

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Mate1

Mate1 is a Canadian online dating website that is helps in the looking of a long term relationship, casual date, and a large social circle. According to the Comscore Mediamatrix® and Neilsen Netratings®, the website ranked in the among of the top five dating websites. The website has more than 15 million visitors across the world. The postal and official address, email address and phone number (helpline) of Mate1 Service Center and Mate1 customer service number is given below. The helpline of Mate1 customer service number may or may not be toll free.


Mate1 Phone Number Customer Service
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Mate1 Customer Service Number Complaints and Reviews

Customer care male
Mr. Mate1 User SaysJun 26, 2013

That's not Mate1's Customer Support number. Their toll free number is right on their website. It's 1-888-688-4760.

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Customer care male
Mr. Ibrar khan SaysJul 15, 2013

I asked you that why you deducted 39 pound from my account without my permation, therefore I want that money to be refunded as soon as possible . please plz

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Customer care male
Mr. Jimmy SaysJul 24, 2013

Hi I am jimmy Rawlings my phone number is 7979515605 my email.is jimmy _rawlings@hotmail.com I tried to make sure you ended my membership after the three days so I am not charged please comfrey that

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Customer care female
Ms. Laresa Cantrell SaysAug 16, 2013

I want to cancel so do not email me any more.because I had went to the wrong thing so please take me off and stop emailing me.

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Customer care female
Ms. CHRISTINE CAVANAGH SaysSep 17, 2013

MONEY HAS BEEN TAKEN FROM MY BANK ACCOUNT WITHOUT AUTHORISATION....PLEASE CANCEL THIS WITH IMMEDIATE EFFECT

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Customer care female
Ms. Janice Littlepage SaysSep 20, 2013

there was a special you all had $1.95 for three days and when i checked my checking account you all had taken out the $1.95 plus $49.95 that i did say was ok so i would like for my $49.95 to be credited back on my account please. thank you Janice Littlepage

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Customer care male
Mr. reganmorris SaysOct 07, 2013

Hello my name is regan morris I have not agreed to pay any money for this site and this is the second time money has come out $53has come out and I will not be paying any money and I demand a refund I have dealted my account so I am pisted of I carnt aford it I need to by food please contact me on my email reganmorris14@hotmail.com

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Customer care female
Ms. Emma SaysOct 10, 2013

Hi

I agreed to the £1 something charge for quick trial and you have taken £39.95 out of my account. I have not authorised this and would like a refund and the account closing please.

This is urgent can someone please contact me

missabeat76@hotmail.co.uk or 0044 7810870314

Thank you

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Customer care male
Mr. Amanuel SaysOct 18, 2013

I didn't authorise to take any amount of money from my account and it is like the same stealing from someone's account without letting them . I need some one from your team to speak to . If you guys have like costmer service you can give me a call by this number 0044715669649 . I need some one from your team I an speak to ..

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Customer care male
Mr. Amanuel SaysOct 21, 2013

Can you Stop taking my money now and then I've never used your web site it's getting to much .. Never joined your website and used it and you took 39 pounds for no reason .. Please stop it

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Customer care male
Mr. Jeff SaysNov 07, 2013

I signed up for a three day trial and got charged 49.99. I do not want this already disputed the charge with visa. Tell me how to cancel without this charge. I didn't authorize this.

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Customer care male
Mr. Richard Zahorniak SaysFeb 15, 2014

I am working on a ipad and a message keeps popping up about mate having trouble. I cannot even view any thing without it popping up. Please i need to know what i can do about this. Please hurry. Richard zahorniak i'd name gator11801.

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Customer care male
Mr. Brent Bosworth SaysJul 02, 2014

Hello my name is brent bosworth i would like to delete my account and stop being charged thank you.

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Customer care male
Mr. David SaysOct 15, 2014

Suddenly, i can no longer go to any area of the website and click on any area and get results. Instead, the screen freezes altogether. And then i have to click the x to shut down the internet. In order to exit the website.
Please help me with this.
Thank you.

Reply
Customer care female
Ms. Lori Toliver SaysNov 01, 2014

Can you change my profile from woman seeking man? I made a mistake, please fix.

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Customer care female
Ms. Cindy SaysNov 09, 2014

Mate 1.com took my photo down. So, i had to upload another photo and it has been in pending status for 54 hours. It also says people have e-mailed me and i do not see those either. My photo is within Mate1 guidelines. This problem needs to be addressed immediately as i have sent three emails. It should not take 48 hours to rectify this.Thank you.

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Customer care male
Mr. Ayhan SaysNov 12, 2014

Can you please cancel my Mate1 membership? I want to get my money back .Thanks and tell me customers helpline service number.

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Customer care male
Mr. William SaysNov 17, 2014

Blessings and Thank You for Your Great Service. I am Very Happy with it, but I have not been able to log on for about a week now. My computer (in perfect working order) is unable to access the Mate1 site. Review of some of the complaints below reveals that others are experiencing the same 'freezing' phenomenon. Please Advise.

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Customer care male
Mr. Lateef Ilesanmi SaysNov 22, 2014

Lateco66@gmail.com
I am not interested of being your customer. They told me that if I wanted to access to there website for €1. 30 I used my card to pay for €1. 30 for three days on the 17th and when it expired they do not need to go to my Visa card and take almost €40. 00 I want them to give me back my money they should never go to my Visa card without my permission that is fraud. I am not interested in your website anymore. Lateef Ilesanmi.

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Customer care male
Mr. Lateef Ilesanmi SaysNov 22, 2014

If my money is not refunded I will say bad things about your website in the news paper. You are stealing by trick.

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Customer care male
Mr. Greg Sutherland SaysNov 24, 2014

I signed up for the three day trial for $1. 95 I canceled membership after two days and was still charge the $39. 99 I Will dispute this with my credit card company and I would appreciate if it was taking off.

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Customer care male
Mr. John Wyand SaysNov 30, 2014

I want to join, but too people using fake info and picture a lot of them have USA addresses, but say they are in foreign countries ie: Nigeria, Gghana UK, Russia just to name a few after I ask for phone saying. I will call them can someone call or text me 240-203-2918 to help me I really would like to be on your site. Thank you JohnWyand05@aol.com from Maryland.

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Customer care male
Mr. Neil Stevenson SaysDec 16, 2014

You have taken £39 from my account when you stated it would be £1. 99 i am canceling my account and i want. My refund of £39 refunded urgently.

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Customer care user complaints