Mate1 Customer Service Phone Number


Mate1 is a Canadian online dating website that is helps in the looking of a long term relationship, casual date, and a large social circle. According to the Comscore Mediamatrix® and Neilsen Netratings®, the website ranked in the among of the top five dating websites. The website has more than 15 million visitors across the world.

Mate1 Address

The address of Mate1 is 500-4200 Boul Saint-Laurent, Montréal QC, Canada.

Mate1 Website

The Website of Mate1 is

Mate1 Customer Support Service Phone Number

The customer support phone number of Mate1 is 1514-393-1414.

The postal and official address, email address and phone number (helpline) of Mate1 Service Center and Mate1 customer service number is given below. The helpline of Mate1 customer service number may or may not be toll free.

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Mate1 Phone Number Customer Service
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Mate1 Customer Service Number Delineated Here With Complaints and Reviews

Mate1 Customer Service Care Phone Number 246217
Ms. B SaysNov 28, 2015

Someone is using my phone number er as a username without my permission. I demand that this stops immediately. I did not sign up for this website and it is sketchy that it is Being used.

Mate1 Customer Service Care Phone Number 242768
Mr. Jason Mulligan SaysOct 24, 2015

U guys took money out of my account I did not authorize I did a three day trial and you guys just took 62and change I did not sign up for nothing past the two days for two dollars I want my money back my phone number is1-207-6317365.

Customer care female
Ms. Shahidi SaysOct 23, 2015

You took 39 pound from my account .So please return my money back and I want to cancel this account I don't need it thanks

Customer care female
Ms. Pam West SaysSep 24, 2015

My credit card was tried to be charged without my authorization. Please do not make any further attempts. And cancel any subscription Pam West .

Mate1 Customer Service Care Phone Number 234193
Mr. Muzza SaysAug 03, 2015

Money was taken from my bank acc and ID like it back please i signed up for a three day trial only. I am a solo parent and need ny 78. 12 back please my acc num is 01-0811-0206387-00. Thank you i am hoping you will reverse payment.

Mate1 Customer Service Care Phone Number 231954
Mr. Edijs Stonkus SaysJul 08, 2015

I do not know how to call to this website number because it is Canadian number and I would like stopped to be a part of this website.

Mate1 Customer Service Care Phone Number 228898
Mr. Dave SaysMay 26, 2015

Several days ago somehow I was charged to my Master Card account for this this dating site for $1. 90 US currency. I would like to cancel this account if possible. Please reply back to let me know if this is complaint is corrected, the user name is OhQTU4Me, thank you for your help.

Customer care female
Ms. Jason t Claudio SaysApr 22, 2015

I need to speak with some one about money that was taking out of my account for this site please call me as soon as possible. At 3089203418 as soon as possible. Mr Jason t Claudio

Customer care female
Ms. Lori Brewer SaysFeb 21, 2015

Hobo NO bullsh on your site Is a married man we urgent separated divorced. Etc. We live together in clio al March 3.2015 married 30 years.

Customer care female
Ms. Terrell Wright SaysFeb 05, 2015

I sent an email to waybearlier this morning. I am trying to cancel my subscription b4 I was charge for something, I can't pay for, I also called my card holder and told them. I tried to cancel not to let u charge me anything else.

Customer care female
Ms. Lindsay menzies SaysFeb 04, 2015

It is urgent that you contact me asap. I do not wish you to take anymore money out of my account if you do i will take this further.

Mate1 Customer Service Care Phone Number 214631
Ms. Mary Farmer SaysJan 26, 2015

You took $49. 95 out of my bank account after I deleted my profile. I want it to have it put back in. I can not remember now the information I used for the profile, but you have my bank account information on file.

Customer care female
Ms. Monica SaysJan 24, 2015

There was 49 taken off my debit card because someone else used it without permission I would like my funds returned to me pleas contact me at 4149300196 thank you.

Customer care male
Mr. Michael Shenker SaysJan 17, 2015

The following was sent after their crooked company ripped me off for $50. We received your request to cancel your subscription for a refund by mail,, but were unable to process the refund. Although your letter was postmarked within three days of the last billing date, you have continued to use the paid features of the site after the 3-day period following the subscription, reactivation or rebill in question and are therefore not entitled to a refund under this policy. Your billing has been cancelled, however, and your paid membership will be expiring on 2015-02-01. Yours Truly, Customer Support.

Customer care male
Mr. Tommy Perez SaysJan 13, 2015

My Account name thomasperez5102 has been charged for services and I had cancelled before the 3day trial was over I had received no more texts from site members since I cancelled on 1-1-2015 so why am I charged to my credit card if I no longer have services.

Mate1 Customer Service Care Phone Number 212697
Ms. Dana SaysJan 12, 2015

My name is Dana and I applied for three day trial and it taking $49. 99 out ofy account, cancel it, I didn't give you permission to do so, cancel now.

Customer care male
Mr. Bruce Manning SaysJan 12, 2015

The Dating site lock`s up when trying too use it. Also when sending mail out, the mail, would come back too me. So this web site lock up own me.

Customer care female
Ms. Bonnie Daw SaysJan 08, 2015

My name is BonnieDaw I joined your site and now I cannot even get on. I am canceling my subscription to this site effective immediately. Do not remove any monies from my account. Please reply to my request so that I know you have received it.

Customer care male
Mr. Neil Stevenson SaysDec 16, 2014

You have taken £39 from my account when you stated it would be £1. 99 i am canceling my account and i want. My refund of £39 refunded urgently.

Customer care male
Mr. John Wyand SaysNov 30, 2014

I want to join, but too people using fake info and picture a lot of them have USA addresses, but say they are in foreign countries ie: Nigeria, Gghana UK, Russia just to name a few after I ask for phone saying. I will call them can someone call or text me 240-203-2918 to help me I really would like to be on your site. Thank you from Maryland.

Customer care male
Mr. Greg Sutherland SaysNov 24, 2014

I signed up for the three day trial for $1. 95 I canceled membership after two days and was still charge the $39. 99 I Will dispute this with my credit card company and I would appreciate if it was taking off.

Customer care male
Mr. Lateef Ilesanmi SaysNov 22, 2014
I am not interested of being your customer. They told me that if I wanted to access to there website for €1. 30 I used my card to pay for €1. 30 for three days on the 17th and when it expired they do not need to go to my Visa card and take almost €40. 00 I want them to give me back my money they should never go to my Visa card without my permission that is fraud. I am not interested in your website anymore. Lateef Ilesanmi.

Customer care male
Mr. William SaysNov 17, 2014

Blessings and Thank You for Your Great Service. I am Very Happy with it, but I have not been able to log on for about a week now. My computer (in perfect working order) is unable to access the Mate1 site. Review of some of the complaints below reveals that others are experiencing the same 'freezing' phenomenon. Please Advise.

Customer care female
Ms. Cindy SaysNov 09, 2014

Mate took my photo down. So, i had to upload another photo and it has been in pending status for 54 hours. It also says people have e-mailed me and i do not see those either. My photo is within Mate1 guidelines. This problem needs to be addressed immediately as i have sent three emails. It should not take 48 hours to rectify this.Thank you.

Customer care male
Mr. David SaysOct 15, 2014

Suddenly, i can no longer go to any area of the website and click on any area and get results. Instead, the screen freezes altogether. And then i have to click the x to shut down the internet. In order to exit the website.
Please help me with this.
Thank you.

Customer care male
Mr. Richard Zahorniak SaysFeb 15, 2014

I am working on a ipad and a message keeps popping up about mate having trouble. I cannot even view any thing without it popping up. Please i need to know what i can do about this. Please hurry. Richard zahorniak i'd name gator11801.

Customer care male
Mr. Jeff SaysNov 07, 2013

I signed up for a three day trial and got charged 49.99. I do not want this already disputed the charge with visa. Tell me how to cancel without this charge. I didn't authorize this.

Customer care male
Mr. Amanuel SaysOct 21, 2013

Can you Stop taking my money now and then I've never used your web site it's getting to much .. Never joined your website and used it and you took 39 pounds for no reason .. Please stop it

Customer care male
Mr. Amanuel SaysOct 18, 2013

I didn't authorise to take any amount of money from my account and it is like the same stealing from someone's account without letting them . I need some one from your team to speak to . If you guys have like costmer service you can give me a call by this number 0044715669649 . I need some one from your team I an speak to ..

Customer care female
Ms. Emma SaysOct 10, 2013


I agreed to the £1 something charge for quick trial and you have taken £39.95 out of my account. I have not authorised this and would like a refund and the account closing please.

This is urgent can someone please contact me or 0044 7810870314

Thank you

Customer care male
Mr. reganmorris SaysOct 07, 2013

Hello my name is regan morris I have not agreed to pay any money for this site and this is the second time money has come out $53has come out and I will not be paying any money and I demand a refund I have dealted my account so I am pisted of I carnt aford it I need to by food please contact me on my email

Customer care female
Ms. Janice Littlepage SaysSep 20, 2013

there was a special you all had $1.95 for three days and when i checked my checking account you all had taken out the $1.95 plus $49.95 that i did say was ok so i would like for my $49.95 to be credited back on my account please. thank you Janice Littlepage

Customer care female
Ms. Laresa Cantrell SaysAug 16, 2013

I want to cancel so do not email me any more.because I had went to the wrong thing so please take me off and stop emailing me.

Customer care male
Mr. Jimmy SaysJul 24, 2013

Hi I am jimmy Rawlings my phone number is 7979515605 my jimmy I tried to make sure you ended my membership after the three days so I am not charged please comfrey that

Customer care male
Mr. Ibrar khan SaysJul 15, 2013

I asked you that why you deducted 39 pound from my account without my permation, therefore I want that money to be refunded as soon as possible . please plz

Customer care user complaints