MTN Ghana Customer Service Phone Number



+233-24-4300-000
Plot 17 and 19, Ridge Towers, 10th - 12th Floor, 6th Avenue, Ridge Accra, Ghana.customercare@mtn.com.ghwww.mtn.com.gh
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What is MTN Ghana and What They Do


MTN Ghana is a subsidiary of Mtn Group, a South Africa based telecommunication service provider. The company is dedicated to provide the quality telecommunication services throughout its service area across Asia and Africa. It offers Mobile telephony, business solutions, data centre solutions, voice SMS and roaming services. Besides this, the company also specializes in delivering the security solutions such as vehicle tracking and messaging solutions. MTN Group started business in 1994. Known initially as the Areeba Ghana, the company adopted the name MTN Ghana in June 2007. The head office of the company is situated in Accra. MTN Ghana in 2013 contracted with the Aviat Networks in the area of microwave radio.

Corporate Address of MTN Ghana


The corporate office of the MTN Ghana which is located at the below mentioned address including as:
Scancom Limited, Plot # 17&19
Ridge Towers, 10th - 12th Floor
6th Avenue, Ridge
P.O. Box 281
Intl. Trade Fair La,
Accra - Ghana
Toll-Free number: 100
Phone: 024 4300000 / 024 10062279
Fax: 233 21231974

Contacts of MTN Group Inc


The main office of the MTN Group Inc is located at the below mentioned address. The other addresses of MTN Group Inc are mentioned as for different purposes as:
Tel: +27 11 912 3000 / +27 11 912 3001
Innovation Centre
216 14th Avenue
Fairlands
South Africa

Postal Address:
Private Bag 9955
Cresta
2118
South Africa
Landline: +27 11 912 3000

Stores of MTN Ghana


The other store houses of MTN Ghana which renders all types of services. The main laeding stores of MTN Ghana includes as:
Madina
Madina Shell,
Near Madina Zongo junction
Madina
Email: mquayson@mtn.com.gh
Call: 0241002316

Graphic Road
41A Graphic Road,
Auto Parts Building,
South Industrial Area
Abosey Okine
Email: avorgbe@mtn.com.gh
Call: 0241001836

Sakumono
Within Crystal Plaza Building;
Comm. 16, Lashibi On The Main Nungua-
Ashaiman Rd.
Sakumono
Email: gofori@mtn.com.gh
Call: 0241002356

Media Contacts of MTN Ghana


The press holders can get further info of the media relations of MTN Ghana on the below mentioned contacts including as:
Private Bag 9955
Cresta
2118
South Africa
Landline: +27 11 912 3000
Email: mtngrouppressoffice@mtn.co.za

Investor Contacts of MTN Ghana


For the details of investor relations of MTN Ghana, the users can visit the below mentioned address or can dial the given numbers as:
Computershare Investor Services Proprietary Limited
Registration number: 2004/003647/07
70 Marshall Street Marshaltown
Johnnesburg, 2001
PO Box 615051,Marshaltown,2107
Toll-free: 0800 202 360 / +27 11 870 8206

   



You May Also Be Intrested In: Related Information


Source of Knowledge


www.mtn.com.gh/personal/support/contact-us
www.mtn.com.gh/personal/support/find-a-store
www.easyunits.com/mtn/easy.php?@=contacts
www.mtn.com/mtngroup/moreinmtngroup/pages/contactus.aspx?section=investorscontact

www.mtn.com.gh

Your Complaint, Suggestion, Complication or Review

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MTN Ghana Delineated Here With Complaints and Reviews

Customer care male
Mr. George OssomNov 12, 2016

My mobile number 0541526966 and Ghc 0. four is being deducted from my account almost everyday for so called " crazy bubble service" which I do not even know what it means. Can you please stop that for me, it's been decades since I started calling customer care, but no one picks up. I suggest you do something about your customer care line. Thank you.

Reply
Customer care male
Mr. PerpetualOct 21, 2016

I have wrongly paid airtime to a wrong number. How do i reverse the transaction.

Reply
Customer care male
Mr. FestusOct 14, 2016

I do get bonuses, but am not able to make a call, i mean i see on my phone that i have bonuses, but anytime i make a call you guys tell me that "you have no credit on your mtn account".

Reply
Customer care female
Ms. Budu EmmanuelOct 05, 2016

Please i bought the pin and serial number to check print my appointment letter, but when i do that the feedback i get is 'pin and serial number is wrong. ' please help me. My number is 0542146438.

Reply
Customer care male
Mr. Enoch AcquahSep 27, 2016

I have bought new techno c9 and am asking of my md.

Reply
Customer care female
Ms. Angelina A. YeboahSep 05, 2016

To whom it may concern

please my number is 0244832753. I wish to draw your attention to the fact that my credits are being unnecessarily deducted for txt messages i have not sent. I have tried to call your office, but no one was picked up. Please desist from this and as well as sending me unwarranted and unsolicited messages if you do not want me complaining to NCA. Also refund all the credits that have been deducted since last Saturday. Thank you.

Reply
Customer care male
Mr. KofiAug 12, 2016

U guys have d worst customer service in gh. Y dnt you guys pic our calz ? Please exhort your customer service department to pic calls from clients omg its damn frustrating.

Reply
Customer care male
Mr. Peter DurellJul 30, 2016

In UK no response whatsoever from mtn nigeria responds straight away, but cant deal with ghana number. Phone was roamin in Holand fine, toped up roaming completely stopped despite fact there is credit on phone. Not working in UK, not in Hollan or Itally cannot connect says phone is roaming have restarted several times, removed chip cleaned and put back still no connection. Number +233 (0)249703125.

Reply
Customer care male
Mr. Marcellinus MoabomJul 14, 2016

I bought a mtn SIM card with details below;
unlock code 41064724
mobile number 0247370600
i have registered it in my name, but the mobile money registration was in someone else name. I want you to delete the people number and my name from the sim.

Reply
Customer care male
Mr. MikeJul 07, 2016

Please I have a problem with my mobile money account, I am unable to check my account here is my number 0544232800.

Reply
Customer care male
Mr. JamesJun 28, 2016

I need a help to get my backup contacts. I lost my number, but i have retrieved the line and i will like to get my lost phone book contact. Thank you. ?.

Reply
Customer care male
Mr. Jamil IssakaJun 16, 2016

I cant go into my mobile money accounts, whenever i tried it says mmi complete,
please i need your help, my number is 0248723464.

Reply
Customer care female
Ms. Harriet AmoateyJun 02, 2016

Hello,
I am the head of Internal Audit at TF Financial services. I posted a complaint here on Monday about receiving our mobile money statement from our MTN customer reps. I received a call back from one of your staff, a lady on the number 0241006186 promising to send me the statement for a period. However I have not heard from her since then. I cannot also recollect her name. The mobile money number is 0549090700. Kindly assist me to get in touch with someone who can assist as it is urgent. Thank you.

Reply
MTN Ghana Customer Service Care Phone Number 264038
Ms. Jennifer KumahMay 10, 2016

I bunddle 80 Ghana cedis for monthly data on 0542574949 for my office ROUTER SIM, but what i am getting is 6144. 00mb, Why, my boss is very mad with me, Kindly help me get the right GB for the 80 Ghana cedis.

Reply
MTN Ghana Customer Service Care Phone Number 244083
Mr. Opoku MensahNov 06, 2015

My name is Mr. Opoku Mensah , manager of levissima drinking water in Kumasi, kotei twumduasi new site near knust. I ve been registered with two numbers, 0242772112 and 0245688194. Please 0242772112 the phone was lost. I am currently in uk, pls i wanted an replacement chip. My ID card biz registration form and proof at bomso. Ksi. Its affecting my business. Your staff unwilling to assist. What can i do now. Bcos my wife complained bitterly. Please with your humble cooperation. Thank you.

Reply
Customer care female
Ms. leslieOct 05, 2015

Dear customer care i dont understand the fact u guys keep on stealing my credit. to the fact that i activate a bundle i haven't even open my whatsapp and i was been told ave use all my entire bundle.'please can u guys work on it, am nt the only one complaining almost all mtn users in university of Ghana are complaining about how bad your services are so please work on it we are student. And secondly i dont understand the fact that if i decide not to use my mtn sim for a month what right do guys have for you have to remove all the credit i recharge. Is just that i don't concrete evidence to support this like i will sue you guys but am doing that because i believe in team work so please should work on your mistakes

Reply
Customer care female
Ms. AmiduSep 24, 2015

Please I don't know why my sim card is no more working

Reply
Customer care male
Mr. EdwardSep 08, 2015

Hello, i'v had my mtn mobile money account blocked because sum human being wrongfully sent money (45 cedis on 17/08/15) to me. Nw i'v made several complains to your office to help rectify this issue, but so far zero. Kindly help solve the problem. Thanks.

Reply
Customer care male
Mr. Michael NarhJul 23, 2015

Please my phone is locked and i need my puk code to unlock it. looking forward to hearing from you. best regards, Michael.

Reply
Customer care male
Mr. Simplice FollyJun 29, 2015

I cant recharge my phone 233549133143. Account is locked.

Reply
Customer care male
Mr. DekaraApr 07, 2015

I'm in UK and i don't understand why MTN Ghana has given ma registered number to someone else. please let me have my number back. I have used it to register on so many apps. cheers.

Reply
Customer care male
Mr. Ikem PeterMar 31, 2015

Hello sir, please i lost my MTN want it back without traveling to Ghana. Please i need your guidelines. Thanks.

Reply
Customer care male
Mr. Garba TarfaMar 27, 2015

Hello Team, Kindly assist as i have a customer who just return to Nigeria from Ghana and having with him MTN-GHANA MSISDN 233542075287. He wishes to recharge his account here in Nigeria. How do we go about it. Regards.

Reply
Customer care male
Mr. Matthias AkonviFeb 23, 2015

Please I had a difficulty assessing my mobile money account after changing my Chip using the 1333 service. I went to the Tamale main office and was resolved. Three days after, it won't respond again, but a popup "Transaction in process please wait" is all I see. Please kindly help me resolve this due to my disadvantage assessing a bank at my end. Thanks.

Reply
Customer care female
Ms. EfuaFeb 20, 2015

No one picks up the phone. Not even after several attempts. Fix it.

Reply
MTN Ghana Customer Service Care Phone Number 216977
Mr. Solomon BoamahFeb 10, 2015

Please i am in UEA and i have downloaded whatsup on my phone using my Ghana number. They said there are going to send me a code or call me through the Ghana number, but i have waited and waited nothing is coming, so please want to know what is wrong with my SIM. Thanks.

Reply