I can not down load your app I done a master reset on my phone and now i can not get you'll back I can not down load any thing on my phone if you can please give me a call at (484) 925-3085 my name is Robert youngs thank you
cant locate wifes phone after many attempts showed it in our house when it was miles away. tried to test it with my phone, but would not print letters on password. it used to work fine.
I have been calling lookout for two weeks now, and have left multiple messages on multiple extensions. I have never paid for a service that I did not get. I suppose I will have to get channel three on my side. My number is 6239723206
Hi I need to cancel my service a kid was playing and he activated the service in my device please cancel the service phone 203 524 1280 and email email@example.com
I want to cancel my account and have no more charges applied. please do not charge my account anymore. Thank you
my number is 269-420-0533
I lost my Cell Phone in Houston TX, when I use lookout to locate my Phone it shows in Springfield MA, my own City. I am pretty sure that my Phone is not located there. I called their Customer services, they never receive the Phone calls, I left voice mail. I am not satisfied with the services because it is not reliable and untraceable. What is the point of paying $1.99 per month and not finding phone when it is lost.
I no longer have the premium, but i cant get my pictures unless I get the premium?? I want my pictures I paid the pucs belong to me!
I added lookout to my tablet so that I would be able to track my teens. I paid for upgrade, but am unable to add or change nubers I would like to track. I have called the customer help support line, each time(3) I get a tech that has a very heavy accent and we are not able to communicate enough to solve my problem. I would like to continue using lookout, if I can get the proper support. Please help.
firstname.lastname@example.org. Thank you for your time.
You took 29.99 from my bank account, you was to take that on 9, 29, 13.I would like for you to put it back, I had my money set to pay other bills. I though you was sopose to contact me befour you go into my account.
I lost my Galaxy s3. I turned it off this morning because i was unable to find it. I downloaded the lookout app on it, but I do not remember the e-mail I entered, or the password. I have called to number listed above and I keep getting forward to a voice mail. Please help
Lookout has seriously compromised my phone. I had upgraded my phone to a new one (LG Lucid 2) and found that with Lookout running my phone was frequently locking up and getting messages of key services unexpectedly stopped including Home andcom.Google.process.gapps. Then on restart the phone would freeze and require battery removal to restart. Uninstalling resolved the problem and reinstalling recreated it. I tried uninstalling and reinstalling several apps and reinstalling one-by-one, then uninstalling and trying the next. Lookout is definitely the culprit.
I simply left it uninstalled waiting for my paid subscription to expire. When I was automatically re-billed I tried it again in hopes the issue had been resolved, but it had not. Your web site is of absolutely no help, providing no answers or even a way to contact you other than snail mail. I finally found a phone number by doing a Google search for "Lookout phone number," which only instructs to send an email to this address.
My name is Kaustubh Deshpande and I am registered with Lookout. My email is email@example.com My phone is lost today ie on 8th September 2013, around 10.00pm EST from Pune city, Maharashtra State, country India. I did tried to login in to the lookout website, but nothing is coming up.
Please help me to find out my device. My Phone was Samsung S3. Please let me know if you require my IMEI number.
My younger brother had called your customer care number, but I believe it was closed. He is currently in Canada. Please call him on 6474031980.If at all I need to pay premium charges to track the phone, I am ready for it
my galaxy s2broke and wont turn on. ID like to know how to access backups to lookout and restore to new galaxy s3
I will like you to sent a signal out to My Kindle Fire my Gmail is Babykim37@ gmail.com because someone has stolen my Kindle Fire thank you
Downloaded/installed Lookout on my BoostMobile Hydro c5170.Android 4.04. Tried to log into Lookout and after I put in email address and password, got "Server error"
Locate searches, but never finds my phone.6144051750 ColumbusOhFriend222@Gmail.com. says: Sorry there was a server error try again OK
My phone was stolen days ago, and have Lookout app. My password does not work, and the password recovery will not send me an email. I have emailed the company, been over 24 hours, left voicemails and tried contacting on facebook as well. Please help, it was a brand new phone! I love your app, but not useful if you cant get into your acct.
hey my name is tequila someone stole my phone i have lookout security on it so that it will take their picture, but the only problem is that i forgot my email information, but i will be more than glad to give you my information if you could please help me in any way i would be more than happy to provide you with my information thanks please give me a call at 864-876-2234 thanks
I need to make account changes. I upgraded by mistake to the $29.99 a year for the premium and I wanted to the $2.99 a month plan. I need this change immediately please. The email with the account is firstname.lastname@example.org and the phone number is(631)991-0810
i lost my phone and can not access my account it wont reset my password to let me do anything at all my email is email@example.com and my phone number for the lost phone is 7314395426 how can i find my phone if i cant get into my account other e mail is firstname.lastname@example.org
Hi, I just bought my android phone today and I thought I had to sign in for the lookout to be able to scan, but afterwards it said "Thank you for purchasing the Premium." I DO NOT want to make this purchase. Please give me a call back, I have no interest or information about this app on my phone. Mobile 801-661-6889. Email is email@example.com.
My phone was stolen last night and I was able to look at my full location history earlier today, but now am unable to. I was wondering if there was a way for you to look up the entire history or if there is anything else I can do. Please give me a call at 415-419-7824 or 720-382-6061. Thank you.
I have lookout prime for three Samsung androids
(SGH 1747, GT-3113, and GT-P5113). Works on my tablets ok, but keeps asking me to log in on phone. When I do it tells me I have too many accounts and to delete one. When I check on service it lists three androids, but am unable to tell which ones as it only says android.
Hello, I had trouble with the backup feature on the application. So I clicked the Clear Data tab in the applications section. Now I am not unable to" Start Launch" Lookout on my phone. I just keep getting an error message saying, “unknown error connecting to server". I can go to lookout.com and I can see my phone listed there. I have the premium service. I just paid for it Dec. 11, 2013. Can you help me solve this? If I am not able to start the application on my phone I would like to get a refund for the year of service I paid for. I have had Lookout on my phone for three years and have only had a few problems, but nothing like this.
Look forward to hearing from you soon.
My phone was stolen on last night. I was trying to locate my phone through lookout, but it is telling my email and password is not right. Can you reset my login. So i could be able to track my phone.
Lookout sent email today it said your has found, it gave me the address of the guy i thought took it, but now it has his phone number on the android readout, but with his phone # 316 871-1187 my lost phone is 316-519-9228, the new phone i just bought is 316-803-9319, they must of hacked into its settings and added 316-871-1187 pleas look into lookout firstname.lastname@example.org
Hi, my phone was stolen everytime i try to track it the location is not accurate. Is there anyway
To track it more accurately. If so can email me on my Google account please. I have important documents that i do not want to loose. Thank you!.
It says i have to many devices connected. I jus need only two connected. I no longer have the 317-200-4346 number and that was connected to lookout. I just want my knew number 317- 480-6050, which it is threw t mobil. So now i cannot get my tablet connected because it says i have to many devices connected.
Hello, my name is michelle ham and my phone number is 7193218850. My phone has been stolen and i would like to lock my device. Please email me email@example.com since i do not have a phone.
I was charged 30 dollars on last charge on my debit card i was suppose to be charged three dollars month. I want my account canceled, i need some information on my email and account number please contact me at 712 330 4438 or aka. Hawk77@gmail.com.
Lookout is a false advertising company. They are nothing, but frauds. Who are too incompetent to help or to solve any issues or even to have a customer service hotline. They steal your money. I cannot locate my phone, (while it was still on), and honestly what is the point in this app? ID rather download a free app. This is the second time. Lookout has not done. What it supposed to do. Whoever, the owner is! I hope you are reading this. You are a scumbag lier. Who are soon going to lose customers. You are big dummy! which means you lose money! you're all retarded with no business sense. Whatsoever. I am glad my business is booming. I actually take pride in customer service and putting out working product. you all are so stupid.
Hello, i have been a customer for several years and have always had the free app on my phone. I have had good luck with it. Just recently however, i was charged for an upgraded premium service of which i did not approve or want at this time. I would like to know how your company can credit this amount of 29.99 back to my card.
I would appreciate it at this time.
I need help! My phone has lost last night. I am trying to login, but i cannot get password. I forgot my password help screen. I have entered every password that i remember. I am having no lock. Please help me.
My Gmail account is firstname.lastname@example.org. I mostly use the email ID email@example.com.
Thank you in advance.
None was available to pick the phone at your office. I need help. I accidentally press the lock button and now i can not stop it. There is no unlock option due to the locating search engine. Still running from two days. Please help, i have the pin, but not the phone. I activated the lock button on my computer from Puerto Rico and my phone is with my son far away in addition need to change my AOL account from firstname.lastname@example.org to Baradhi@hotmail.com. I do not have access to that email anymore.
I am contacting you, because i have lookout on my stolen Galaxy Note Three, but i bought a new cheap model. Hoping to find my Galaxy, but when i kept number, it switched to new phone. I need you to still track my stolen galaxy. I can provide ncial you with the IMI or whatever, else you need. Please track the original phone, i repeated. Thank you.
My name is Sushil Kumar and my mobile number is 9868547847. My phone is locked and is asking for password. Please help me to unlock my mobile phone. Thank you.
I lost my phone and it is not giving the last location of it just where i was at 8 am. My phone number is 9565715483.
My app would not upgrade even though i have upgraded to premium.
I have lost my kindle fire HD and on your website it says that it is in my house. I can not find it and when i try to make it scream, it does not.
I backed up my contacts, but I didn't get all my contacts back
This is not right at all. I am paying for service that I can't get. This company is so shitty they can't even locate my previous location. Thanks a lot.
Your app is using a lot of data and it didn't used to.
I have been trying to login for the last five days and why the fuck y'all do not speak to customers? I do not wanna email y'all. I need to talk to somebody direct. Don't make me take legal action against this shit.
I want to cancel my account and have no more charges applied do not charge my account anymore. Thank you.
My number is 9673903054.
I need to cancel my service a kid was playing and he activated the service in my device. Please cancel the service phone number is 9673903054. email@example.com.
I request you please delete my account. My mobile Micromax a92 and firstname.lastname@example.org my Gmail account. Please refund my account.
Please delete my account. I want to cancel my account. I need some information on my email and account number please contact me at 9673903054.
I installed this service on my husband phone. I am unable to access his account. I forgot all access to his account. His phone is lost. I would like to locate it as soon as possible please contact me as soon as possible. 768 930 1308.
I lost my phone and i tried logging online to backup all my data and wipe everything because of my personal info. My phone is unable to locate because battery was too low and phone may have died. All i need is help on backup all data and than wipe out everything. Thank you for your time and helping me resolve this problem.
I lost my Samsung Galaxy S4 today. I had my phone registered with Lookout to my email address of: kathy. Martinez69@gmail.com. After logging in to the website for Lookout nothing happens. Please assist me ASAP in locating my phone I need to make sure the contents of my phone will not be tampered with. I already called my mobile carrier; "T-mobile". They have advised me they put a block on the phone for calls only, but the Lookout will have to locate the phone for me and that my contents will have to be protected by Lookout. My home number for future contact is: 510-328-1175. My email contact is: kathy. Martinez69@gmail.comKatherineMartinez.
Charged for premium when I did not ask for it. Phone number does nothing, but ask for an extension of person you want to talk to. Goes to voice mail. Never get a return call. I have called my bank to get my money back and you will not be able to continue charging me for something I did not request. Also you cannot make changes in the account site. I want my card taken out, do not know how you got it.