I bought this Lane recliner/rocker a year ago (SN 020423935) from Dillards in Wichita Ks. Last week while attempting to rise from he chair, it snapped at the base. I like the chair and need to know what an be done to fix it. Dillard's said that it should be covered under warranty.
Lane Furniture's Service Department is not located in Brentwood, CA. It is located in North Carolina. The phone number and email address posted on this site are correct; the operational location posted on this site is incorrect.
I am writing in regard to a Broyhill Veronica Sofa that we bought from Hudson's Furniture in Orlando. Fl. We are very unhappy with the workmanship and have tried to tell them. We do not think, this sofa is something they would put on display in their show room. It was to be delivered in January 2014. We want this to be resolved and they just say this is the quality you get these days. I would be happy to send you pictures. By the way, they no longer display this sofa on their website.