And after being transferred four times. I get the response as to what SHOULD have happened, which was the reason for the call in the first place. HELLO.
Got a quick answer, but unable to help me, had to transfer me to yet another customer service representative. Then received another mechanical voice service. With a long wait time for service. Ridiculous that you must go through so much for one simple little request, that had they done right the first time I wouldn't have to go through this now.
Called for interface support, only got voice mail. Transferred back to try again, got voice mail on EDI support line as well. Can't believe no one there to answer my call. Patient results are going to the wrong account.