This is my fourth time calling. Each time the expected wait time is less than a minute, however I've continued to wait for up to 25 minutes. Once I was disconnected by the party on the other end. Now I have been on for over 18 minutes and adding. However, I ordered two King size Marilyn Comforter Sets in purple and received one, half of the order. I have emailed, called and are unable to get any response. This type of service is completely unsatisfactory.
I am trying to check on my order #1799677291. One of the three items in this order has been "processing" for three weeks. I have never experienced a delay like this and would like to know if this item is even available. Thanks.