12th May 2015Dear Sir/Madam, This is my order number 1874339894. I received the item, but when I opened the box the item was broken. Also, the quality was not what I expected. I requested a return number for package, but I have not received it as yet. The reason for my complaint is that I informed via my request that I will be going away on holiday therefore I would really like to deal with the matter as soon as possible. Thank you, Mrs Hull.