Joss and Main Customer Service Phone Number

Joss and Main


Joss and Main is a private company of consumer goods that started its journey by Mitra Morgan and John Mulliken in 2011. The corporate office of the company is located in Boston, Massachusetts, United States. IT Works as a subsidiary of Wayfair Inc which is a multinational e-commerce company based in United States. Joss and Main is the world's leading e-commerce company. It is one of the 37th largest Mobile retailers. The main objective of the company is to sell Home Goods and decor products at reasonable prices. It has more than 3 million members across the world.
Customer service hours:Monday to Friday:8:00am - 9:00pm and Saturday to Sunday:9:00am - 6:00pm.

Joss and Main Address


The address of Joss and Main is 177 Huntington Ave Suite 6000 Boston, Massachusetts, 02115, United States.

Joss and Main Email Address


The email address of Joss and Main is service@jossandmain.com.

Joss and Main Website


The Website of Joss and Main is www.jossandmain.com.

The postal and official address, email address and phone number (helpline) of Joss and Main Service Center and Joss and Main customer service number is given below. The helpline of Joss and Main customer service number may or may not be toll free.

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Joss and Main Customer Service Number Delineated Here With Complaints and Reviews

Customer care female
Ms. Sherry Weinfurtner SaysJul 06, 2015

I was on line looking for an accent table in black, I found what I was looking for and it said free shipping. I proceeded to order the product and when totaling my bill, they posted an additional shipping charge of $125. 00, that is a lot of money to ship the item especially when it is being advertised as free shipping. I feel that is misrepresentation, so consequently I will not be ordering this item. Thank YouSherry Weinfurtner .

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Customer care male
Mr. Norma Priday SaysJul 01, 2015

Your phone number does not work. Please call me ASAP at 316-533-6154. Norma Priday .

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Customer care female
Ms. Linda Higbee SaysJun 08, 2015

I'm only unhappy about not finding your phone number on the site when I'm ready to order and have a question prior to. Had to Google it to find a phone number. Also, I apparently forgot my password and afraid that time will be such that I will not be able to secure a wall art that I desperately want. Linda Higbee .

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Customer care female
Ms. Ursula SaysMay 12, 2015

12th May 2015Dear Sir/Madam, This is my order number 1874339894. I received the item, but when I opened the box the item was broken. Also, the quality was not what I expected. I requested a return number for package, but I have not received it as yet. The reason for my complaint is that I informed via my request that I will be going away on holiday therefore I would really like to deal with the matter as soon as possible. Thank you, Mrs Hull.

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Customer care female
Ms. Carol SaysMay 01, 2015

NO I've asked twice now to be removed from any emails, updates, sales any type of notification from Joss and Main and I still am receiving them. Please delete my email address from any type of updates or information about Joss and Main. Thank you Carol W.

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Customer care male
Mr. Janice Keseel SaysApr 20, 2015

My daughter Ashley Grant purchased a Monterrey dresser recently. MY zip code is 60056. It became and needs full assembly. In the description of product it said fully assembled. I called today and the first customer service representative said in the description it says must assemble. I looked again and it does say COMES FULLY ASSEMBLED. I called the representative again, this time i spoke to Samantha and she admitted that i was right. This is so wrong. She says they will give us 75. 00 credit only I would like at least 150. 00. She just kept saying it is easy to assemble. That is not right. Please call me or write. I am asking for 150. 00 credit please. This is very wrong.

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Customer care female
Ms. Kimberly Bingen SaysJan 28, 2015

I only want one California king heated mattress pad so delete one please. You guys have stuck things in before and i checked my order and it's messed up againDon't send me two or their will be major problem. Kimberlybingen480-391-0006.

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Customer care female
Ms. Brenda J Royal SaysNov 28, 2014

This is my fourth time calling. Each time the expected wait time is less than a minute, however I've continued to wait for up to 25 minutes. Once I was disconnected by the party on the other end. Now I have been on for over 18 minutes and adding. However, I ordered two King size Marilyn Comforter Sets in purple and received one, half of the order. I have emailed, called and are unable to get any response. This type of service is completely unsatisfactory.

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Customer care female
Ms. Tina Haney SaysSep 23, 2014

I am trying to check on my order #1799677291. One of the three items in this order has been "processing" for three weeks. I have never experienced a delay like this and would like to know if this item is even available. Thanks.

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Customer care user complaints