JPay Customer Service Phone Number

Phone Number of JPay is 1 800 5745729 .
JPay is a private Financial Services, Corrections and Technology American company that provides various services to the United States prisons. The slogan of the company is 'Stay Connected'. It was established in the year 2002. The headquarters of Jpay is located Miramar, Florida, united States.
Valuable Contact Number of JPay for All General Inquiries / Support
Phone: 1 800 5745729

Products of Jpay

The main products contained in the product line of the company are Inmate Money Transfer & Communications, Community Corrections and Payments.

About JPay

This company provides a link between inmates of prisons and their family members. Company provides electronic communication services to prisoners. Services of the company consist of telephony services, eMassaging, Video call, etc. Prisoners can also obtain entertainment devices through this company like MP3 players, etc. Prisoners can open their JPay account for various services of the company. The services of the company also available outside the United States. Payments of JPay services is also accepted through credit cards.

Headquarters Address of JPay

The headquarters of the company is located in Miramar, Florida, United States and the permanent address of the headquarters of the company is One 12864 Biscayne Blvd. Suite 243 Miami, FL 33181, United States. For more support dial: 1 800 5745729

Web Portal of JPay

The official online website of the company is The customers can visit the website for any query or detailed information related to the company. The company serve the individual customers with 24 hours online help through personal accounts. The customers can buy different Mobile phones through the official website of the company.

Contact Number of JPay

The customer service number of the company is 1 800 5745729. The customers can call this number to talk to the customer service representatives of the company regarding any inquiry or complaint.

Social Links of JPay

Facebook page of the company JPay

Twitter link of the company JPay

Linkedin of the company JPay

JPay Address

The address of JPay is 12864 Biscayne Blvd. Suite 243 Miami, FL 33181, United States.

JPay Email Address

The email address of JPay is

JPay Website

The Website of JPay is

JPay Customer Support Service Phone Number

The customer support phone number of JPay is 1 800 5745729 (Click phone number to call).

The postal and official address, email address and phone number (helpline) of JPay Service Center and JPay customer service phone number is given below. The helpline of JPay customer service phone number may or may not be toll free.

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JPay Phone Number Customer Service

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JPay Customer Service Number Delineated Here With Complaints and Reviews

Customer care male
Mr. Jerry L Harriman CallsMay 30, 2016

Mr. Jerry L Harriman On Phone To JPay Service
I brought a jp5 player home from icc and need to be fixed and unlocked my RMA is REF 762MALF; RMA R170630 its being replce because of headphone jack, and i came home before i could get it fixed AND UNLOCKED. What do i need to do.

JPay Customer Service Care Phone Number 263251
Ms. Hattie Reed CallsApr 30, 2016

Ms. Hattie Reed On Phone To JPay Service
It's been over 45 days and my son has not rec'd his player. He has rec'd RM nmber from yo. Please call me at 206-261-1122 regarding my son player. Yo say his player on the way, but went? It's been way to long. Over people are receiveing there player before him and he was the first pt in his reqest in Feb. Check yor email. Dominick Reed. 343495. Some one need to call ASAP abot this. Thank yo.

Customer care female
Ms. Hattie Reed Says May 13, 2016

My son has not received his mp5 player. He received a rma number from you february 24, 2016. You send him a rma number r141865. Then you send him an email april 21, 2016 saying that his player was on the way. He still has not received his mp5 player. Where is his player? his name is dominick reed doc number 343495. Stafford creek corrections aberdeen washington. I will take legal action if my son do not receive his player. I think we have been waiting a very long time for this player i have pay for.

JPay Customer Service Care Phone Number 256572
Mr. James Kevin Hartsfield CallsMar 03, 2016

I have been trying to get JPay to communicate with the State of Georgia. About me being able to send money to my brother for about a month. Neither one will reach out to other to correct the problem. I was sent a list from the State with me being approved to send money. I'm going to forward this on to you. Please see if you can help me fix the problem. I would like to email the list to whom ever could help. Thanks
James Kevin Hartsfield

Customer care female
Ms. Christine Arcieri CallsSep 04, 2015

Ms. Christine Arcieri On Phone To JPay Service
Hello, my name is Christine and I have been sending my father hundreds of dollars every month without any reply. My husband is a criminal attorney and is VERY upset and worried that you are pocketing the funds. My father's name is Robert Arcieri, he is incarcerated in Arizona. I need a response with 48 hours or we are VERY ready to start a lawsuit for what you have put my family thru. I AM NOT KIDDING!!! We also need some verification that he has received all of the money. Thank you, Christine Arcieri

Customer care male
Mr. Leon Battle CallsSep 02, 2015

Hi, i am leon. I use your service to contact incarcerated love one in ohio. The facility is dayton correctional as it is expensive to use phones to stay in touch and check on her. Her name is courtney ralston. 82196. Since she cant contact me at all right now, i wanted to know who can i contact that can keep me updated on when the kiosk is back up and running, or at least if its still down. I buy stamps through you at JPay, but your JPay agent said no one knows anything. That cant be right. I appreciate if you can guide me in the right direction, thank you.

Customer care female
Ms. Helen Goodwin CallsAug 10, 2015

Ms. Helen Goodwin On Phone To JPay Service
I am wondering why it says that the inmate can not receive fund the inmate is Pastor Engkabo Ax3883.

Customer care female
Ms. Valerie Barraza CallsJul 13, 2015

Ms. Valerie Barraza On Phone To JPay Service
I'm calling because my account has been blocked. Wednesday afternoon a representative had called me concerning a transaction, there seem to be a misunderstanding and he blocked my account. I can not seem to get to talk to a representative to assist me in unblocking my account when I call the toll free number which is 1(800)5745729. It would be highly appreciated if you could contact me directly to my cell phone or email as soon as possible. Cell Phone (562)246-2383. Email address_ Thank you for your time.

Customer care male
Mr. Jim Brown CallsMay 01, 2015

Mr. Jim Brown On Phone To JPay Service
Was put on hold for a LONG time. When connected the tele prompts did not work They just keep repeating the message. Tried many more times Terrible service. I will contact the State of Michigan and tell them of the POOR service. I cannot get into my email account.

Customer care female
Ms. Madison Conner CallsApr 02, 2015

Ms. Madison Conner On Phone To JPay Service
Hello my name is Madison Conner . I posted an email earlier today and it has been well over 15 minutes and it is still is not in my sent box, but it took my stamps out and is not saved as a draft either. Did it get sent? Usually I would just think i need to wait a while longer, but J-pay went on to an error page after I clicked confirm send so I do not know if it worked and i am not sure if there is anyway to retrieve my letter?.

Customer care female
Ms. Mary C. CallsMar 24, 2015

Ms. Mary C. On Phone To JPay Service
Hello I called on the 9th because your service pulled money out if my bank account more than once. I was told that it would be returned within 10-11 business days. It is now the 23rd and my money has still not been returned. Why?

Customer care female
Ms. Tracey Lawrence CallsMar 21, 2015

Ms. Tracey Lawrence On Phone To JPay Service
I have been trying to call customer service for two days, the line is constantly engaged. I would like to know if Cleveland cc Tx is compatible for videogram. As it states 24/7 i have been calling at various times. But to no avail. Kind regards.

Customer care male
Mr. Alice Gilroy CallsDec 24, 2014

Mr. Alice Gilroy On Phone To JPay Service
I waited for over 30 minutes and listened to recordings. Although I was told to wait, nobody ever came to the phone. I was calling because your email website is down.

Customer care male
Mr. Alice Gilroy CallsDec 24, 2014

Mr. Alice Gilroy On Phone To JPay Service
Cannot log into the email site. Getting access very very slow and then a message, "No service available" finally appears when I click on email. I normally do not have any trouble at all logging onto the email site,, but tonight is impossible. Has your service stopped?

Customer care female
Ms. N Thorn CallsDec 17, 2014

Ms. N Thorn On Phone To JPay Service
Phone number is not valid, after 3rd try, recording came on want me to complete a survey thus winning a vacation. What's up?

Customer care user complaints