JCPenney Customer Service Phone Number


J. C. Penney Company Inc., commonly referred to as JCPenney, is the United States based retailing company that operates the chain of more than 1,107 stores under the format of department store in all 50 U.S. states along with Puerto Rico. Corporate office of the company is located in Plano, Texas, United States. Jcpenney is the largest retail companies int the United States regarding the number of retail outlets. It is counted among one of the largest departmental stores in the USA.

JCPenney Operations

The company began its operations in the year 1902 by the leadership of James Cash Penney and his co-founder William Henry McManus. Through its retail chain, JCPenney sells a huge selection of men's and women's clothing and accessories such as dresses, suits, pants, skirts, coats, jackets, tops, shorts, handbags, hats, belts, jewelry, sunglasses, shoes, watches, hair accessories etc. In addition to this, the company also sells a broad line of electronics, housewares, cosmetics and furniture.

JCPenney Offerings

JCPenney also offers online shopping facility to the customers though its official website ''. It started its online shopping service in the year 1998. JCPenney deals in top clothing brands like Lee, Levi's, JCP, Jockey, Nike, Dockers, Izod, Arizona and more.

Brief History and Expansion

JC Penney was founded in 1902 at Kemmerer, Wyoming by James Cash Penney and his partners Callahan and Johnson. Within five years, the company was the owner of Three stores and Callahan and Johnson quit their partnership from the company. JC Penney was expanded to more than 30 stores by 1912 after being relocated to Salt Lake City, Utah, in 1909. Its chain of outlets were labeled as JC Penney Company in 1913. Its first acquisition was Crescent Corset Company in 1920. Its corporate office was moved to New York City form Salt Lake City, Utah in 1917. Meanwhile, JC Penney had the network of over 170 stores operating in 22 states throughout the USA. In 1928, JC Penney was the owner of 1000 stores. In 1950s, the company introduced its credit cards in 1959. The decades of 60s and 70s marked the success of the company in terms of Revenue and expansion. In 1987, the company shifted its headquarters in Dallas, Texas before being moved to Plano, Texas in 1990. JC Penney purchased various drug stores like Fay's Drug, Kerr Drug and Thrift and were labeled as Eckerd in 1997. The company withdrew many of its stores by 2014.

JC Penney's Corporate Office:

JC Penney has opened its headquarters in Texas at 6501, Legacy Drive, Plano.

Phone Number of JC Penney's Corporate Office:

A customer can contact the head office of JC Penney at this number, +1-972-431-1000.
Jcpenney customer service number 6434 1

Customer Service Number of JC Penney:

A customer living in the USA and Canada can ask JC Penney his queries at its customer care number, 18003221189.

Other Important Contact Numbers of JC Penney:

Person with Hearing Disability:
Spanish or Espanol:
Customer Service Number for Mexico:
JCP Credit Card Service Number:
JCP's Gift Registery Number:
Ivestor Relation Contacts:

Customer Service Number for JCP's Online Bill Payment:

USA: 18005274403
Mexico: 001.800.527.
Puerto Rico and US Virgin Islands: 18009818400

Online Website of JC Penney:

The web address of JC Penney is and features online shop categories with information, store locater and order tracking services.

JC Penney's Mobile Platform:

Apart from desktop versio, JC Penney is also avaialble on mobile platfroms accessible through this weblink,

JC Penney Smartphone Apps:

JC Penney is available for several smatphone platforms like Android and iPhone. These apps allows customer to shop; track order; make review; and make payments.

To download JC Penney for Android:

To download JC Penney for iPhone:

JC Penney's Credit Cards:
JC Penney features a line of credit card which enables a customer to shop online or at retail store; pay bill and earn rewards.

JC Penney's Social Networking Links:

JC Penney invites the people to join its social networking pages at Facebook, Twitter, Pinterest, Google Plus, and YouTube.

Join JC Penney on Facebook:

Join JC Penney on Twitter:

Watch JC Penney on YouTube:

Join JC Penney on Google Plus:

JCPenney Address

The address of JCPenney is 6501 Legacy Drive Plano, Texas 75024, United States.

JCPenney Customer Support Service Phone Number

The customer support phone number of JCPenney is 1-800-322-1189.

The postal and official address, email address and phone number (helpline) of JCPenney Service Center and JCPenney customer service number is given below. The helpline of JCPenney customer service number may or may not be toll free.

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